

InTouch with Terri
The InBound Podcasting Network
Terri Ross Is The Aesthetic Industry's Premier Sales Training Expert
Strategic Growth Consultant, Author, and International Speaker
Strategic Growth Consultant, Author, and International Speaker
Episodes
Mentioned books

Apr 21, 2020 • 25min
Meet the Newest Member of Terri's Tribe - Robbi Grayson
After months of explosive growth, supporting hundreds of clients through numerous speaking engagements, live sale training seminars, online courses, podcasts and on site practice training, Terri Ross completed a comprehensive search to find the perfect resource to help Terri's Tribe build, sustain and scale their medical aesthetic practices,. We are so happy to welcome Practice Management Consultant, Robbi Grayson to the Terri Ross Consulting team! Robbi has been active in the aesthetic industry for more than thirty years as an owner, distributor, educator and consultant. She has engaged in all aspects of the industry including sales, product manufacturing, leadership, management and new practice development. Robbi is recognized as a pioneer in the skincare and day spa arena in the U.S. market as well as a trusted expert in the medical aesthetic industry. As TRC continues to grow, our commitment to helping your practice grow is stronger than ever! Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting's Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com

Apr 21, 2020 • 15min
Tips and Tricks for Powerful Consultations and and Conversion Techniques - Part 2
Part 2 of an expert from Terri Ross's presentation from The Medical Spa Show 2020 titled, Sales Training for your Medical Spa: Tips and Tricks on Powerful Consultations, Conversion Techniques, and More That Will Result in More Business. Terri discusses: How to crack the personality code to learn game-changing reasons why customers buy Why They Buy (The Bank Code) by Cheri Bell https://www.amazon.com/Why-They-Buy-Cheri-Tree/dp/1944335684) Usage of the LAER model to take an engaged approach with your clients This episode of InTouch with Terri was recorded live during The Medical Spa Show 2020 in Las Vegas presented by AmSpa in February 2020. https://www.medicalspashow.com/ Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting's Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com

Apr 21, 2020 • 19min
Tips and Tricks for Powerful Consultations and and Conversion Techniques - Part 1
In this expert from Terri Ross's presentation from The Medical Spa Show 2020 titled, Sales Training for your Medical Spa: Tips and Tricks on Powerful Consultations, Conversion Techniques, and More That Will Result in More Business, Terri shares her very personal and relatable story on how she became the industry's "Expert's Expert" Management Consultant with proven sales techniques to to help your aesthetic practice thrive. Terri also discusses: How to discover your "Why". Why do you do what you do, what is your motivation. Whether or not you should you charge for consultations What is the appropriate percentage of conversion rates Have you ever heard of a SWOT Analysis? What it is and how can it help your practice. Are business plans absolutely necessary, if not then what is? And to kick off the episode Terri This episode of InTouch with Terri was recorded live during The Medical Spa Show 2020 in Las Vegas presented by AmSpa in February 2020. https://www.medicalspashow.com/ Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting's Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com

Apr 21, 2020 • 13min
Protect Your Practice and Your Reputation with Medical Justice Founder and CEO, Jeffrey Segal
Expert Medical Spa Management Consultant, Terri Ross is joined by Medical Justice Founder and CEO, Jeffrey Segal, MD, JD, to discuss how to prevent, deter, and respond to frivolous medical malpractice suits and take control of your online reputation. This episode of InTouch with Terri was recorded live during The Medical Spa Show 2020 in Las Vegas presented by AmSpa in February 2020. https://www.medicalspashow.com/ https://medicaljustice.com https://www.byrdadatto.com Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting's Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com

Apr 21, 2020 • 11min
Handling Objections During a Consultation
Expert Medical Spa Management Consultant and Sales Training Expert, Terri Ross shares: A few of the top five objections you might encounter during a consultation What's more valuable a web lead or a phone lead? Should or shouldn't your practice offer discounts all throughout the year? Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting's Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com

Apr 21, 2020 • 23min
Compliance Is Cool with Brad Adatto
Expert Medical Spa Management Consultant and Sales Training Expert, Terri Ross is joined by Brad Adatto from ByrdAdatto, a national business and healthcare law firm with offices in Dallas and Chicago. Terri and Brad discuss why "compliance is cool" and some of the the do's and dont's of the heavily regulated aesthetic industry. ByrdAdatto Website https://www.byrdadatto.com AmSpa Website https://www.americanmedspa.org Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting's Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com

Feb 14, 2020 • 17min
7 Steps to a Successful Patient Experience
Expert Medical Spa Management Consultant and Sales Training Expert, Terri Ross's presentation from The Medical Spa Show 2020 The 7 Steps to a Successful Patient Experience Practice Foundational Elements Online Sales Training Course Online Course Promo Video: youtu.be/iwQBoE4v6nU Sign Up: bit.ly/TRC_OnlineCourse Terri Ross Consulting Live Sales Training Course - March 2020 Live Sales training Promo Video: youtu.be/B3oZ8s8U1v8 Sign up: bit.ly/TRC_LiveSalesTraining Terri Ross Consulting's Website bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ www.facebook.com/terrirossconsulting/ www.instagram.com/terrirossconsulting/ www.linkedin.com/in/terriross/ twitter.com/terrirossmb Follow Tim with InBound Digital Media www.instagram.com/inbounddigitalmedia/ InBound Digital Media - Marketing Videos & Social Media Ad Campaigns bit.ly/InBoundDigitalMedia tim@inboundfilms.com InBound Films Aesthetic Marketing Videos bit.ly/InBoundFilmsYouTube bit.ly/AestheticVideos AmSpa Boot Camps https://www.americanmedspa.org/page/AmSpaBootCamps

Feb 13, 2020 • 21min
Welcome to Terri's Tribe
Expert Medical Spa Management Consultant, Terri Ross is joined by Tim Cicciarelli, the Founder of The InBound Podcasting Network to discuss the attendees of the convention their top "pain points" in regards to their medical spas. This inaugural episode of InTouch with Terri was recorded live during The Medical Spa Show 2020 in Las Vegas presented by AmSpa in February 2020. https://www.medicalspashow.com/ Terri Ross Consulting Live Sales Training Course - March 2020 Live Sales training Promo Video: https://youtu.be/B3oZ8s8U1v8 Sign up: http://bit.ly/TRC_LiveSalesTraining Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting's Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com


