

Fintech Insider Podcast by 11:FS
11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Episodes
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Jul 3, 2017 • 50min
Ep. 271. News: LIVE from Money20/20 Europe
In this episode
We bring you our first ever live podcast, recorded in front of a live audience at Money20/20 Europe, Copenhagen.
With all four of our regular hosts, David Brear, Jason Bates, Simon Taylor and Chris Skinner, plus six fantastic guests from the world of fintech and banking (and previous podcasts), they discuss the latest news and stories with additional audience interaction, including:
Goldman Sachs’ lending business hitting its first $1bn mark, is this a good thing or is it old news?, the pros and cons of card use and card readers vs smartphone points of sale – as pioneered by Jack Dorsey’s Square; and the merits of Will.i.am as an advisor to Atom Bank and personification of their market sector, which opens up discussion of who other banks would be if they were a pop star.
We also hear Starling’s own Megan Cawood on their European expansion and Simon and Ajit lead the audience into a cryptocurrency Q&A explaining the Ethereum “flash crash” and what this means for Ethereum’s future, and cryptocurrency in general, and they attempt to address the same old question: is it a bubble, should I hold or sell?
Guests
Ali Patterson – Editor in Chief, FinTech Finance
Leda Glyptis – Chief Innovation Officer, Qatar National Bank
Meaghan Johnson – Co-founder and Director of Research at 11:FS
Jamie Campbell – Head of Awareness at Bud
Ajit Tripathi – Director, Fintech and Digital Banking, PWC
Megan Caywood – Chief Platform Officer, Starling Bank
News this week
Business Insider – Goldman Sachs’ new online lending business has already hit a $1 billion milestone – Link
Financial Review – Square gets green light to take on banks with ‘PIN on glass’ mobile technology – Link
Tech City News -Will.i.am reveals why he became an advisor to UK FinTech startup Atom Bank – Link
Venture Beat – Stripe refocuses European effort with 6 new markets and expanded payments platform – Link
Tech Crunch – Starling Bank passports to Europe, first stop Ireland – Link
CNBC – Despite $319 to 10 cents flash crash, ethereum still has massive potential, says digital currency expert – Link
Techcrunch – Coinbase is reimbursing losses caused by the Ethereum flash crash – Link
Bloomberg – Jack Ma’s Ant Financial Nearly Doubles Profits Amid Deal Push – Link
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Jun 30, 2017 • 15min
Ep. 270. Interview – Jonathan Larsen, Chief Innovation Officer, Ping An
In this episode
David is joined by the multi-talented Jonathan Larsen, who is simultaneously CIO of Ping An, based in Hong Kong and CEO of their Global Voyager Fund.
The Global Voyager Fund is a $1billion fund for investment in global fintech, and Jonathan and his team ensure that via this fund they have access to the best innovation around the globe and the best partnerships opportunities.
He discusses the impact of financial innovation in China and the enormous opportunities for scalability that China offers, unlike anywhere else. Equally, he tells us about the international opportunities that have arisen from this, reversing the flow of technological advancement from China to the rest of the world whereas previously the flow was going in the opposite direction. The biggest opportunity in China is fintech for healthcare but this is also branching out worldwide with platforms sponsored by the Global Voyager Fund, such as gooddoctor.com the “uber of doctors”.
Jonathan also shares with us his visions for the future where businesses are information led and data is the biggest asset, meaning companies are no longer tied into one fixed industry.
Want to know more? Check out Ping An, or connect with Jonathan on LinkedIn.
Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes.
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Jun 28, 2017 • 26min
Ep. 269. Interview – Ali Niknam, CEO of Bunq
In this episode
Simon interviews Ali Niknam, CEO of Bunq, who firstly, tells us all about where the name Bunq came from, what the brand name means and stands for, and how important that is to the company ethos and their overall mantra of being “the bank of the free”.
Bunq is a small company with big ambitions for geographic expansion and scalability; Ali tells us that control and ownership is so important to them (they do not outsource their development); and he deliberately chose to run a small team to deliver the best quality products and experience for the end user. It is also part of Bunq’s USP that they take on user feedback when developing their products and are not afraid to experiment, for example they were first bank in the world to try face recognition software.
Ali also explains Bunq’s target market and customer demographics, and the Bunq service-orientated business model, in essence: “not making money with money”.
Want to know more? Check out Bunq.com, follow them on Twitter, or connect with Ali on LinkedIn.
Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes.
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Jun 28, 2017 • 1h 10min
Ep. 268. News: It’s raining money in Durham
In this episode
We have a whole host of hosts as David, Jason, Simon and Aden are joined by Mariano Belinky and Jamie Campbell for the news.
This week in a European-led section of the show the team discuss Swedish giant Klarna getting it’s official banking licence to begin delivering financial services, Spain’s first fully digital bank, European “robo advice”, and the European Central Bank demanding declaration of all cyber security breaches.
It’s raining money in Durham as Atom gets a further £30 million investment from the government, and why did Will.i.am became an advisor to Atom – and does it work?
Additionally, they also take on the Barclays execs’ fraud charges during the financial crisis in 2008, ahead of their hearing next week; and an equally political story on the other side of the pond: Elizabeth Warren’s attempts to remove 12 Wells Fargo board members.
Finally, the guys also discuss whether PayPal are right to dismiss the Apple Pay challenge; and the impact of two thirds of the world’s population now having mobile phone access and what does that mean for digital innovation?
Guests
Mariano Belinky – Managing Partner at Santander InnoVentures
Jamie Campbell – Head of Awareness at Bud
News this week
Techcrunch – Klarna gets a full banking license, gears up to go beyond financing payments – Link
Techcrunch – Monese adds Direct Debits to become even more like a regular bank account – Link
Banking Tech – Spain’s first fully digital bank Openbank in major transformation – Link
Bloomberg – Barclays and Four Former Execs Charged Over Qatar Probe – Link
CNBC – Sen. Elizabeth Warren calls for removal of 12 Wells Fargo board members – Link
Business Insider – BlackRock gets into European ‘robo advice’ as it leads €30 million investment in Scalable Capital – Link
Business Insider – Atom Bank gets £30 million from the government as Philip Hammond pledges investment boost – Lin
Tech City News – Will.i.am reveals why he became an advisor to UK FinTech startup Atom Bank – Link
The Telegraph – PayPal chief dismisses Apple Pay challenge – Link
City AM – Banks to be forced to reveal all cyber security breaches to the European Central Bank – Link
NFC World – Swedish commuters validate tickets using NFC microchips implanted in their hands – Link
Daily Fintech – International Regtech Association Launch and IBM Watson announce Regtech Apps – Link
Venture Beat – 5 billion people now have a mobile phone connection – Link
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Jun 23, 2017 • 19min
Ep. 267. Interview – Nathan Bostock, CEO Santander UK
In this episode
Simon interviews Nathan Bostock, CEO of Santander UK.
Nathan explains how Santander is embracing the tech changes facing the banking industry, and the shifting customer behaviours in their interactions with the bank with the help of digital innovation.
He also tells us that digital innovation evolves around good customer service so Santander tries maintain “customer-centricity” in all it does, to drive its customer experience forward, and that hiring strong digital talent is so important to them to help them achieve this.
Nathan also tells us that the Santander company ethos and mindset is that of a challenger, not an incumbent, so they are always looking for opportunities for innovation that can challenge the status quo, while simultaneously taking customer data security very seriously. One key opportunity for innovation is that of partnership with fintech companies and Nathan explains the success of their partnership with small business lending company, Kabbage.
Want to know more? Visit http://www.santander.co.uk/uk/index or https://uk.kabbage.com/
Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes.
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Jun 21, 2017 • 56min
Ep. 266. Insights – RFI Global Banking Summit
In this episode:
We bring you the highlights from the RFI global banking summit where we were lucky enough to speak to a variety of different guests, on a range of topics.
First up, Aden spoke with Louise Beaumont, Co-Chair at Open Bank Working Group, to talk about all things open banking, before he dived into a chat with regular FinTech Insider guest Ghela Boskovich.
Later on he chats to Luis Rodriguez, VP Strands Lab and Ricky Knox, founder of Tandem.
Later on, Simon Taylor takes the reigns as he chats with Mike Kelly, the Founder of Curl, Jesse McWaters of the World Economic Forum, Charles Green, CEO of RFi Group, the host of the event, and Yarrick, CEO of NBank.
Guests:
Louise Beaumont – Co chair, Open Bank Working Group
Luis Rodriguez, VP Strands Labs
Ghela Boskovich
Ricky Knox – founder of Tandem
Mike Kelly – Founder of Curl
Jesse McWaters – Financial Innovation Lead, The World Economic Forum
Charles Green – Founder and Group CEO RFi
Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes.
The post Ep. 266. Insights – RFI Global Banking Summit appeared first on 11:FS.Special Guest: Ghela Boskovich.
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Jun 19, 2017 • 59min
Ep. 265. News: Guess who’s back?
In this episode
David is back! He and Aden are joined by regulars Liz and Sarah for the news.
This week the team take on The FCA’s cohort 3 and reveals cohort 2 for their sandbox; Amazon flexing it’s financial services muscles; and the “demise of a fintech darling” as Monetise is to be acquired by Fiserv for £70million, when it was previously valued at £2billion.
They also ask “what the hell is Zelle?” – the instant transfer app taking the US by storm, a key rival of Venmo, a product of six banks working together with 86million instantly available customers, it looks set to make big waves. The team also tackle Uber upheavals, and the ongoing sexism disputes threatening to tear the company apart, leaving it currently without a CEO, CTO or COO – is this the beginning of the end for them? Even if it’s not, being the “Uber of banking” may no longer be a thing to aspire to.
They also discuss what is the future for the small town bank branches and is honesty the best policy?, as Monzo sends out open communications explaining the need to verify 20,000 customer accounts or else to shut them down.
And finally… Potcoin Dennis Rodman and North Korea – is this a movie waiting to happen?
Guests
Sarah Kocianski, Senior Research Analyst Fintech at Business Insider UK
Elizabeth Lumley FinTech commentator & Author of girl-disrupted.com
News this week
FCA – Financial Conduct Authority provides update on regulatory sandbox – Link
Reuters – Amazon lent $1 billion to merchants to boost sales on its marketplace Link
Finextra – Fiserv to acquire Monitise for £70 million – Link
New York Times – Cash Faces a new challenger in Zelle, A mobile banking service Link
BizJournals – Bank of America launches new high-tech financial centers around U.S Link
The Guardian – As we wave goodbye to cash, ATMs have had to get a whole lot smarter Link
Finextra – Monzo may have to freeze some accounts under new money laundering rules – Link
The FT – Deutsche Bank wealth arm targets Asia super-rich Link
New York Times – Uber embraces major reforms as Travis Kalanick, steps away Link
New York Times – David Bonderman resigns from Uber board after Sexist remark – Link
The Register – Ta-ta, security: Bungling Tata devs leaked banks’ code on public GitHub repo, says IT bloke Link
FNLondon – Email hoaxer catches out top brass at Citi and Goldman Link
The Verge – A cryptocurrency for weed is sending Dennis Rodman back to North Korea Link
The post Ep. 265. News: Guess who’s back? appeared first on 11:FS.Special Guests: Liz Lumley and Sarah Kocianski.
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Jun 16, 2017 • 20min
Ep. 264. Interview – Daphne de Kluis – CEO of Commercial Banking, ABN AMRO
In this episode
Jason interviews Daphne de Kluis, CEO of commercial banking at ABN AMRO, the Dutch banking giant.
Speaking at the Beyond Banking event in Amsterdam, Daphne and Jason discuss the importance of the event to enhance co-creation between partners, external clients, and customers to shape the future of banking and products. She believes in the importance of asking clients for their feedback and what they want from their bank to create more collaborative development that allows ABN AMRO to reach beyond the boundaries of the traditional bank and offer better customer service. They discuss the value of entrepreneurship and ABN AMRO’s ongoing efforts to change the company culture to challenge their employees to think outside the box and work more like entrepreneurs, no small feat in such a giant organisation!
Jason also asks her for her views on fintech and challenger banks – does she see them as a threat? They also discuss her thoughts on digitisation in banking – is it almost complete or barely begun?, ABN AMRO’s route to innovation and how talent is always key priority.
Want to know more? Reach out to Daphne via the ABN AMRO website, or connect with her on LinkedIn.
Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes.
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Jun 14, 2017 • 57min
Ep. 263 – News: Dodd Frank, Trump, Elections, Unicorns – what didn’t happen this week?
In this episode
Simon and Aden are joined by regulars Ghela and Sarah for the news.
This week we discuss all things politics on both sides of the pond, especially THAT Dodd Frank legislation repeal proposed by Trump, that seems to have flown slightly under the radar while we were all looking the other way, watching Comey’s testimony- and what this would mean for banks and their customers if it happens. Also on the table is the UK election result and the potential “Brexit dilemma”: other European fintech hubs could take the talent and budget away from London – will London fight back?
They also tackle whether it’s possible for incumbents to ever truly become fintech firms, or will innovation always get bogged down in middle management? On the flipside is Coinbase, who has just achieved unicorn status with their latest valuation – is it a game-changer to have a cryptocurrency firm inducted into unicornland?
The team also debate whether it’s a big deal that Apple have announced a peer-to-peer payment service, to compete with Venmo; and with Atom postponing the launch of their current accounts, are they struggling to be truly digital? Additionally they all agree that Ant Financial is a beast but it is not yet a bank, can it successfully make the switch?
Finally, how do we feel about Australia’s attempt to rename its currency the Dollarydoo – and can the change of a currency’s name affect it’s worth?
Guests
Ghela Boskovich
Sarah Kocianski, Senior Research Analyst Fintech at Business Insider UK
News this week
Politics! Trump and Comey, Dodd Frank legislation repeals, and the UK election result.
Recode – Apple just announced its own Venmo competitor built into iMessage – Link
Atom postpones current account launch – Link
The Telegraph – Aviva eyeing AI and big data in bid to become fintech firm – Link
Coin Telegraph – Coinbase Valued at $1 Bln, Could Target More Aggressive Global Expansion – Link
Nikkei Asian Review – Ant Financial seen becoming world’s top consumer bank – Link
Polish fintech companies face Brexit dilemma – Link
Marketwatch – A petition to call Australia’s currency ‘the Dollarydoo’ has 50,000 signatures – Link
The post Ep. 263 – News: Dodd Frank, Trump, Elections, Unicorns – what didn’t happen this week? appeared first on 11:FS.Special Guests: Ghela Boskovich and Sarah Kocianski.
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Jun 12, 2017 • 50min
Ep 262. State of Fintech: Amsterdam
In this episode
Jason and Simon catch up with ABN AMRO’s Freek de Steenwinkel & Roland Booijen, and Ali Niknam, CEO of Dutch challenger bank, Bunq to discuss traditional banking vs challenger banks and fintech in the Netherlands. Are fintechs competing with incumbents or assisting incumbents?
They find out how our guests feel about hackathons, hiring developer talent, APIs and the up-coming PSD2 directive. They also discuss regulations, compliance and new product development, in particular ABN AMRO’s Tikkie – an easy-to-use payment management tool, allowing peer to peer transfers via WhatsApp.
Freek, Roland and Ali also give their predictions on the future of the Dutch fintech market as a whole, and its impact on existing banks and financial products.
Guests
Freek de Steenwinkel – Lead Product owner Tikkie (ABN AMRO)
Roland Booijen – Director of Digital Strategy & Innovation – ABN AMRO
Ali Niknam – CEO of Bunq
Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes.
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