Fintech Insider Podcast by 11:FS

This week we have some great stories for you as David and Jason are joined by two great guests: Caroline Plumb, CEO of Fluidly Simon Balmain, Operations and Community Specialist at Monzo We kick off the episode by taking a look at WorldPay selling to FIS and changing its tech stack. The group comments that it's not a modern way to approach tech stack spending, it's an oldschool way of doing things and 600M is a large amount to spend over 6 years to maintain technology (02:36). Next up, we talk about Barclaycard bringing Alipay payments to UK retailers. There are some suggestions that this could mark the beginning of the end from the panel but they also wonder who the first adopter will be and Jason, for one, welcomes our new overlords (08:52). We spoke to Tao Tao, Alipay's Business Development Director to find out more (13:15). We also talk to our 11:FS Americas MD Sam Maule to get a US insight into why 21% of Americans have no savings (:). Other stories include: 21% of Americans have no savings Grab grabs more market share in SE Asia SC’s startup bridge Female-focused crowd-funding from NatWest And finally, a German bank lets clients vote on dress code All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Caroline Plumb, Simon Balmain, and Tao Tao.Links: WorldPay payments firm in $43bn sale to US rival - BBC News Worldpay becomes first acquirer to enable Amazon Pay Barclaycard brings Alipay payments to UK retailers – FinTech Futures UK embraces contactless payments Most Americans live paycheck to paycheck Grab maps out new product lines Standard Chartered builds Fintech Bridge to matchmake with startups NatWest launches female-only crowdfunding programme German Bank Lets Clients Vote on Dress Code as Goldman Goes Easy - Bloomberg Learn more about your ad choices. Visit megaphone.fm/adchoices

Benoit Legrand is CIO of ING. Simon talks to Benoit about his unsuccessful startup experiences and what they taught him, how ING sees itself as a 20 year old fintech, why some banks are afraid of PSD2 and how to focus on the problems customers are facing. They also take a look at Yolt, developing resistence to change and the importance of having a team dedicated to delivering change, why the scale of partnerships matter and touch on Brexit. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. ​ If you really loved it, please leave us a review, we love reading them! ​ This episode was produced by Laura Watkins and edited by Alex WoodhouseSpecial Guest: Benoit Legrand. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as Sarah and Simon are joined by a couple of great guests: Daniel Hegarty, CEO of Habito Sharon O’Dea, founder of communications and collaboration consultancy Lithos Partners We kick off the episode by taking a look at the RBS trials for a biometric fingerprint bank card. Sarah thinks it's not a terrible idea and a potential solution to upcoming Strong Customer Authentication (SCA) demands. But Simon and Daniel disagree. Simon thinks the whole thing is a gimmick and customers deserve a better UX whereas Daniel just can't see any good use cases for fingerprint cards (01:50). Next up, we talk about Bank of England telling VISA Europe to hire PwC after the 2018 outage. Simon reckons that having more eyes looking at the problem can only be a good thing while the outages problem rumbles on, Sharon agrees and comments that VISA's outage was a human error issue but there's a need to look at why that error could occur in the first place (08:36). We also have an interview with Nick Cook to find out more about the FCA appointing its first Director of Innovation. Other stories include: UK cash on verge of collapse Instant transfers in the US via PayPal and JPMC British Bank Awards - fintechs won big against incumbents Tide to raise funds to match the remedies fund payout eBay founder’s fintech fund for global financial inclusion And finally, Japanese Banks Will Finally Stop Using a Piece of 1800s Technology All this and much much more on this week's news show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Daniel Hegarty, Nick Cook, and Sharon O'Dea.Links: RBS trials biometric fingerprint bank card - BBC News Bank of England tells Visa Europe to hire PwC after 2018 outage - Finance - iTnews UK cash system ‘on the verge of collapse’, report finds | Money | The Guardian PayPal now lets US users instantly transfer funds to bank accounts in seconds | TechCrunch Smartphone challengers Starling and Monzo the big winners at the British Bank Awards | Daily Mail Online Tide to raise £60 million for business banking push Omidyar Network launches fund for fintechs making a social impact - Business Insider The Financial Conduct Authority Appoints First Director of Innovation | Crowdfund Insider Japanese Banks Will Finally Stop Using a Piece of 1800s Technology - Bloomberg Learn more about your ad choices. Visit megaphone.fm/adchoices

David Duffy is the CEO of CYBG. Simon talks to David about CYBG's recent acquisition of Virgin Money, how the challenger narrative is shifting and why integrating a challenger brand into CYBG's existing services might be easier than industry commentators believe. They also take a look at Brexit, the future of the industry, how fintech and banks can partner together and what role the big tech platforms can play. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. ​ If you really loved it, please leave us a review, we love reading them! ​ This episode was produced by Laura Watkins and edited by Alex WoodhouseSpecial Guest: David Duffy. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as Sarah and Simon are joined by three great guests: Mel Palmer, CMO Exo Investing Matt Valentine, Barclays UK Ventures Ali Paterson, Editor in Chief, Fintech Finance We kick off the episode by taking a look at some of the problems Revolut have been suffering from lately and the culture issues that are on-going. The general consensus is that response from Revolut has been tone-deaf at best and a great product is being lost to reputational issues, although Sarah disagrees that a product is still good if it's proven to be unlawful. The story is just the gift that keeps on giving (01:38). Next up, we talk about the Women in Fin Powerlist 2019 featuring two of our very oen 11:FS staff. It came out just in time for International Women's Day. Launched in 2015, the Women in FinTech Powerlist has increasingly attracted a global audience and an unprecedented number of nominations and applications. We take a look at if these lists shine a light on the issues or if it's just political and there are some interesting discussions around who's actually appearing on these lists (08:04). Other stories include: Bank of Ireland’s multi billion euro tech bill AI is a non-starter for 40% of startups Facebook’s cryptocoin Grab gobbles $1.4 billion investment to build super app Chime rounds out epic new fundraising round Nationwide wants in on core banking And finally, Goldman Sachs is loosening its dress code All this and much much more on this week's news show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Ali Paterson, Matt Valentine, and Mel Palmer.Links: Let me set the record straight Revolut's culture: the past, present and the future Julie on Twitter: "What the actual fuck?! ”help me not get fired” #Revolut… " Innovate Finance Publishes Women in FinTech Powerlist 2018 - Innovate Finance – The Voice of Global FinTech Bank of Ireland bosses fight to rein in tech bill | Ireland | The Sunday Times Nearly Half Of All ‘AI Startups’ Are Cashing In On Hype Facebook is working on a cryptocurrency for WhatsApp to rival bitcoin | The Independent Grab gobbles $1.4 billion investment to build super app Chime Raises $200 Million At $1.5 Billion Valuation Nationwide invests £15 million in 10x Future Technologies Goldman Sachs is loosening its dress code - CNN Learn more about your ad choices. Visit megaphone.fm/adchoices

Coinciding with International Women's Day, Sarah is hosting an episode that shines a spotlight on the financial industry's documented lack of equality and many headlines are made of the gender pay gap and many other negative aspects. But it’s not all doom and gloom. Our roundtable goes over a wide range of topics, looking at their personal experiences as women in financial services, the gender (im)balance at work, what's changed in the industry, differences in gender equality at incumbents and fintechs, how STEM can attract more women, careers advice and so much more. They also talk about approaches to work, mentorships, imposter syndrome, salary expectations and share experiences and advice that apply to everyone. We have some brilliant guests, including: Emma Lindley, VP at VISA and Co-Founder of Women in Identity Val Kristensen, Director of Comms at OakNorth Livia Benisty, Head of Financial Crime at ComplyAdvantage Shafali Gupta, VP Strategy & Operations at Fluidly Diana Parades, CEO of Suade Labs Our Senior Producer Laura Watkins also interviews Megan Caywood, now Head of Digital Strategy at Barclays and formerly Chief Platform Officer at Starling Bank to get her unique perspective on similar issues. We hope you enjoy the show and, as ever, don't forget to subscribe! Want to join the conversation on all the topics discussed? Tweet the show @fintechinsiders and if you really love the show, please leave us a review on iTunes. This episode was made thanks to Senior Producer Laura Watkins and edited by Audio Engineer Alex Woodhouse.Special Guests: Diana Paredes, Emma Lindley, Livia Benisty, Megan Cooper, Shafali Gupta, and Valentina Kristensen. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as David and Sarah are joined by four great guests: Nick Bortot, CEO of Bux Max Rofagha, CEO of Finimize Nicholas Megaw, Retail Banking correspondent at the FT Damian Richardson, Head of Product, New Digital Customer Propositions, Services at NatWest We kick off the episode with a close look at the winners of the RBS Remedies fund announced last week and wonder why some were snubbed. Max Rofagha points out how anti-competitive the awards were but it remains to be seen if this continues through the the rest of the fund pools available. TSB may have lost out but as Sarah says, TSB have bigger problems than missing out on a fund. And in a quick throwback to last week's news episode, Tom Blomfeld CEO of Monzo was correct to predict that Starling would win the £100M (03:19). Next up we take a look at Goldman Sachs' move into the credit card market with Apple. David notes that a big technology company moving into banking has been the incumbent banks biggest fear for quite some time. Sarah asks if this move could spell the end of the Marcus brand with co-branding alongside ApplePay. Sarah thinks it's been a long time coming considering some of the moves Goldman Sachs has been making over the past few months, the decision to partner with Apple suggests that Goldman Sachs wants to target Apple's demographic and payment network (10:25). Later on in the show we spoke Norris Koppel, CEO of Monese to find out more about the partnership with Avios (56:07). Other stories included: Have you got PPI? Lloyds have £19.4bn The Swedish Money Laundering Scandal continues HSBC launches PayMe in HK US might legislate against going cashless And finally, Lithuania’s Top Gear-inspired strategy to become a fintech hub All this and much much more on this week's news show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Damian Richardson, Max Rofagha, Nicholas Megaw, Nick Bortot, and Norris Koppel.Links: CYBG Snubbed For RBS Funds | PYMNTS.com Apple plans to launch credit card with Goldman Sachs | Business | The Times Lloyds PPI bill grows £750m to £19.4bn - BBC News Swedbank Dirty Money Plot Thickens After CEO Analyst Call HSBC unveils PayMe for Business app in initial beta test This Legislation Could Force Stores to Take Your Cash - The New York Times Monese integrates with Avios loyalty currency Lithuania to boost central bank headcount in response to Revolut with Top Gear-inspired strategy - AltFi News Learn more about your ad choices. Visit megaphone.fm/adchoices

It's been a long two and a half years. But we've finally hit a huge landmark with our 300th episode. This episode is an 11:FS special with some of your favourite hosts: David Brear Simon Taylor Sarah Kocianski Ross Gallagher Jason Bates Plus extra special guest Marko Wenthin, Co-Founder of Solarisbank. Our panel take a trip down memory lane, going over the early days of trying to figure out audio editing, why we took the approach that we did and how taking a conversation from the pub after a conference created a chart-topping podcast. We go over the rejected theme tunes for the show and some of the show's highlights, including some of the best jokes, live shows, conferences and of course After Dark. We also talk about some of the incredible guests we've had and difficult topics we've tackled. Of course none of this would be possible without you so we asked you to send in whatever questions you want for the hosts to answer. But if we didn't manage to get to yours this time around don't worry, we've made AMAs a regular feature on the podcast so we'll get to yours eventually! To tie off the show we have the favourite moments of ours and yours and some friends of the show. The microphones we used for this recording were six Rode NT1A's with Pop Shield. We take a look at all this and much more on this week's episode of Fintech Insider. Thank you for sticking with us for the past 300 episodes and we hope you'll stick around for next 300. We hope you enjoy the show and, as ever, don't forget to subscribe! Want to join the conversation on all the topics discussed? Tweet the show @fintechinsiders to submit your favourite Fintech Insider moment! And if you really love the show, please leave us a review on iTunes. This episode was produced by Laura Watkins. Edited by Alex Woodhouse.Special Guest: Marko Wenthin. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some huge stories for you as David and Simon are joined by two fantastic fintech CEOs: Tom Blomfield, CEO of Monzo Romi Savova, CEO of PensionBee We kick off the episode with a story that'll give you 24 billion reasons to be impressed with the state of the UK's financial industry. It's the first time the four biggest lenders have made more than £20BN since 2007 and while it might appear to be a return to the good old days of pre-financial crisis finances, Romi points out that although the numbers are great, they might not be as great as they would have been in 2007 due to balance sheets. Tom also points out that banks have only made superficial changes so far but that's about to change (02:14). Next up, we talk about Santander's $700M deal with IBM. Tom points out that we only ever see headlines like this at the start of project, never at the end describing the results. Romi talks about how it's a sign that change is coming, but why are companies that market themselves as technology companies outsourcing for technology? (13:34). Later on in the show we discuss the RBS Remedies Fund. In a special segment with 11:FS' Adam Davis we discuss how this situation came to pass and the state of play of the fund at the moment. Tom puts the fund in the context of Monzo and how the challenger bank has £100M, the same amount of the second prize fund, to date on development (34:10). We also announce the winners of the fund, just in case you've missed out (49:42). Other stories included: Ant Financial buy WorldFirst SoFi plans new lending products and move into stock trading Chase goes down Yolt means business - we've got a great interview with Leon Muis, Chief Business Officer at Yolt to get a bit more insight And Finally, a Natwest call handler channels his inner Piers Morgan All this and much much more on this week's news show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and edited by Alex Woodhouse.Special Guests: Adam Davis, Leon Muis, Romi Savova, and Tom Blomfield.Links: Britain's top banks poised to reveal biggest profits since financial crisis erupted in 2007 | This is Money Santander strikes $700m IBM deal to support biz transformation prog... Learn more about your ad choices. Visit megaphone.fm/adchoices

Sam Maule talks to AWS, Raifeissen Bank, Broadridge, FICO and Liberty Mutual on how Cloud is the new normal, moving to product and development cycles to Cloud in a matter of days rather than quarters and how capital markets and major banks are driving forwards Cloud adoption. Agility tends to be the main theme behind Cloud adoption and integration but no-one's underestimating the human component. Technology might be a huge factor in financial services but people are the ones who ultimately drive these companies forwards and need to be trained in how to use the technology. Sam talks to companies that have been doing Machine Learning for decades and discusses the issues in coming to the game too early as well as too late. Our guests also talk about how to create a new level of security using data, why failing fast is terrible and how juggling 85 balls at a time means individuals only have 5% of their work week to deal with what they should be doing. We have some amazing guests including: Scott Mullins, Head of Worldwide FS Business Development at AWS Claus Moldt, CIO at FICO Laurence Thiery, Head of Financial Services, Asia at AWS Phil Moyer, Managing Director of the Financial Services for the Americas at AWS Jonathan Allen, Enterprise Strategist and Evangelist at AWS Megan Caywood, was Chief Platform Officer at Starling Bank at time of recording, now Managing Director at Barclays Martin Dow, Engineer at Starling Bank Rob Krugman, Chief Digital Officer at Broadridge John Heveran CIO of Global Risk Solutions at Liberty Mutual Gerhard Froehlich, Group Product Owner at Raiffeisen Bank International Vladimir Simunovic, Deputy Group CTO at Raiffeisen Bank International Thank you to AWS for inviting us to AWS re:Invent 2018. We hope you enjoy the show and, as ever, don't forget to subscribe! Want to join the conversation on all the topics discussed? Tweet the show @fintechinsiders and if you really love the show, please leave us a review on iTunes. This episode was produced by Laura Watkins and Petrit Berisha. Recorded by Michael Bailey and edited by Alex Woodhouse. Cloud is a vital way to transform your business for the modern age, tap here to find out how to do it with AWS.Special Guests: Claus Moldt, Gerhard Froehlich, John Heveran, Jonathan Allen, Laurence Thiery, Martin Dow, Megan Cooper, Philip Moyer, Rob Krugman, Scott Mullins, and Vladimir Simunovic.Sponsored By: AWS: Deliver innovative customer experiences, accelerate your time to market, and enable digital transformation with Amazon Web Services. Learn more about your ad choices. Visit megaphone.fm/adchoices