Fintech Insider Podcast by 11:FS

In this episode, we bring you a payments special, with interviews from some of the top leaders in the fintech payments space! To start the episode, Jason Bates sits down with Harsh Sinha, CTO at Transferwise! Harsh tells us about Transferwise's organisational model, what the pros and cons are, and how you optimise ylou company for speed! We also talk about what it is like moving from Silicon Valley to join a small start-up in Europe, and how you create value for your customers. Next up, Jason sits down with Patrick Gauthier from Amazon Pay! Patrick tells us about frictionless payments, the importance of protecting the consumers' privacy and what he knows now, that he wishes he had known at the start of his career. Also, why is patience so important when starting out in fintech? We also have two more brilliant interviews with Roland Palmer from Alipay, telling us how Chinese tourists have their eyes on Europe, and Mark Barnett from Mastercard who tells us all about the battle for payments! All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Harsh Sinha, Mark Barnett, Patrick Gauthier, and Roland Palmer. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as David and Simon are joined by a couple of great guests: Michael Fotis - CEO and Founder, Smart Money People Dean Butler - Head of Innovation at Prudential Shafali Gupta - VP Strategy & Ops at Fluidly We kick off the episode by taking a look at the winners from the latest RBS Remedies pool! Luckily, we actually have someone who is part of the group of winners on the panel! Shafali Gupta from Fluidly gives us some insights on how the last week has been over at Fluidly. The panel discuss the other winners, what the fund can do for SMEs and what the people over at Fluidly are planning on doing with the money! (01:48) Next up, we talk about Monzo going stateside! Monzo was an instant hit when it launched in the UK, and now the challenger bank is looking to expand to America! The panel argues that if this was supposed to be a secret, it is arguably the worst kept secret ever. Challenger banks from the UK have been looking at the American market for a while now, so how will Monzo do over there? Will the American people be intrigued by this British bank? Will the hot coral make as big of an impression over there as it did here? (08:54) Other stories include: Bank investments in technology not yet driving significant revenue growth (18:19) Google and PayPal explored OCC’s fintech charter, then walked away (22:49) Bank of England finds UK challenger banks cut corners (26:37) Kevin Hollinrake accused of hiding conflict of interest (31:32) After Loot runs out of cash, founder and 17 team members join RBS’ digital bank Bó (35:25) Uber is pivoting to fintech, something Asian startups have been doing for years (40:00) Dave, a fintech startup backed by Mark Cuban and Diplo, is launching a checking account that helps users build their credit score (54:52) Amazon selling shock bracelet to help you curb bad habits (1:00:20) All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Dean Butler, Michael Fotis, and Shafali Gupta.Links: Bank investments in technology not yet driving significant revenue growth: Accenture - Reuters Google and PayPal explored OCC’s fintech charter, then walked away | American Banker After Loot runs out of cash, founder and 17 team members join RBS’ digital bank Bó | TechCrunch Uber's pivot to fintech was done years ago by Ola, Grab, and Go-Jek — Quartz Dave's new checking account is the first to build users' credit - Business Insider Amazon selling shock bracelet to help you curb bad habits - Trending & Viral News - 13 WTHR Indianapolis Learn more about your ad choices. Visit megaphone.fm/adchoices

For this weeks episode we had the chance to sit down with the CEOs of some of the most interesting companies from Money20/20 in Amsterdam! We got some really interesting insights, found out secrets to success and what the future holds for these companies. First up, Jason Bates meets Ralph Hamers, CEO of ING! Last year, Ralph gave a keynote speech at Money20/20 and he tells us what has changed in a years time. Ralph gives us his insights on the digitalisation of banking and how mobile first is rapidly becoming the new normal! If you want to be competing with new platforms, you have to rethink the way you operate. What is ING's secret? Next up, we talk to Des McDaid, managing director at Marcus by Goldman Sachs UK! Simon Taylor sits down with Des to talk about all things Marcus! Marcus was an instant hit when it launched in the UK, what is their secret? Des argues that although the rate is important, no customer wants a bad rate. However, the rate is not everything, and Des explains how they listened closely to their customers and did what they wanted. We also got some incredible insights from Nuno Sebastao CEO of Feedzai, Zach Perret CEO of Plaid, Anne Boden CEO of Starling, Frank Jan Risseeuw CEO of Yolt and Tamaz Georgadze CEO of Raisin. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Michael Bailey.Special Guests: Anne Boden, Des McDaid, Frank Jan Risseeuw, Nuno Sebastao, Ralph Hamers, Tamaz Georgadze, and Zach Perret. Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome back to the 6th and final episode of this new show, Fintech Insider USA! In this episode, Sam Maul meets Alex Sion, Co-Head of D10X at Citi Ventures! To start the episode, Alex explains what D10X actually is, and what the name stands for. The programme has been active for about 4 years and the consumer side is organised around two macro themes: modern life and economic vitality. Alex argues that the nuclear family has not existed for many years now and banks have been built around the image of the traditional family. How do you support families that perhaps do not fit into the image of the nuclear family? We continue talking about how you innovate at a company as large as City. Where do you focus? How do you generate relevant ideas on a global scale? With such a global reach, how do you accommodate many very different markets? All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guest: Alex Sion. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as Simon Taylor and Brandon Chung are joined by a couple of great guests: Loral Quinn - CEO of Sustainably Scott Liddell - Head of Channel and Digital, CYBG We kick off the episode by taking a look at, well, ourselves! We are the news! Building the banking platform of the future with 11:FS Foundry! DNB, Norway's largest financial services group, has decided to extend its investment into 11:FS Foundry and is committed to building new services on the platform, initially focussing on loans. Are we going to see more and more fintechs collaborating with bigger banks? Is this the future? (01:29) Next up, we talk about how the FCA has done a major shake-up of overdrafts! Banks and buildings societies will no longer be allowed to charge fixed monthly or daily fees for overdraft. There will also no longer be higher fees for unplanned overdrafts rather than arranged ones. This means that banks have to advertise their APRs to their customers. Is showing a customer an APR really the best strategy? Can you guarantee that your average customer understands words like APR and percentages? (08:58) Other stories include: JPMorgan Closes Finn, Digital-Only Bank, a Year After Launch (15:33) Fintechs risk giving banks a bad name, says Barclays boss (24:17) Brex valued at $2.6B with new cash from Kleiner Perkins (32:28) UK startup fintech TrueLayer just won funding from China's Tencent and Singaporean wealth fund Temasek (38:00) Amazon launches a credit card for the 'underbanked' with bad credit (42:41) Sberbank to open pilot branch in McDonald's outlet (47:03) All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Brandon Chung, Loral Quinn, and Scott Liddell.Links: Building the banking platform of the future with 11:FS… • 11:FS Bank overdraft fees targeted in major shake-up - BBC News JPMorgan (JPM) Closes Finn After 1 Year - Bloomberg Fintechs risk giving banks a bad name, says Barclays boss Brex valued at $2.6B with new cash from Kleiner Perkins – TechCrunch Tencent and Temasek invest in British fintech TrueLayer - Business Insider Amazon launches a credit card for the 'underbanked' with bad credit Sberbank to open pilot branch in McDonald's outlet Learn more about your ad choices. Visit megaphone.fm/adchoices

We start off the episode start by discussing Stripes global success. With the amount of payment companies out there, how have they reached such a success? We take the story so far back as to when the company was called /Dev/Payments! How do you create a successful company? Could it be as easy as listening to your customers and do what they want? David brings up one of Patricks quotes, If people don't think what you are doing is a little bit strange, maybe it's not strange enough. How do you find a strange enough strategy? Is being strange a way of moving away from a mimetic-heard dynamic in an industry where new innovations are key? How do you come up with a good idea and make sure it is different than what everyone else is working on? Patrick also shares what's next for Stripe and why one could argue that we are no longer in ponds, but in a connected ocean. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guest: Patrick Collison. Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome back to the 5th episode of this new show, Fintech Insider USA! In this episode, we are extremely excited to bring you an interview with Derek Joyce, Vice President & General Manager, Global Accounts at Klarna! To start the episode, Derek explains Klarna's new operating model where each team has end to end accountability and ownership. How has this changed the work culture and what are the results? We continue by, of course, talking about the smoooth campaign with Snoop Dog and how the campaign has now reached 660 million impressions online! How has this campaign had an impact on Klarna as a brand, and what is it like being associated with Snoop Dog? Derek and Sam further talk about how the whole business model of payments has moved beyond transactions and Derek argues that companies that focus only the transaction are in a race to the bottom. Looking at statistics, 2/3 of millennials do not have a credit card! How do you work around this? How do you create a credit system without using credit cards? All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guest: Derek Joyce. Learn more about your ad choices. Visit megaphone.fm/adchoices

This weeks news show is coming to you straight from our 11:FS lounge at Money20/20 in Amsterdam! We have some great stories for you as Leda and Jason are joined by a couple of great guests: Bart Leurs - Chief Digital Transformation Officer at Rabobank Conny Dorrestijn - Founding Partner at BankiFi Jordane Giuly - Co-Founder and Head of Product at Spendesk Suresh Vaghjiani - CEO & Co-Founder at Tribe Payments We kick off the episode by taking a look at an article from Finextra about Money20/20 specifically: Money20/20 Europe 2019, Stop innovating, start executing. A big theme over the first day was innovation innovation innovation... is innovation an overused term? Should we stop innovating and start executing? Where is the fine line between being innovative and just doing something that is very niche? (02:23) Next up, we talk about how Tribe Payments is partnering with UnionPay as part of the Chinese giant's 'aggressive' push into Europe! The partnership and the new platform were launched at here Money20/20 and the panel wonders what is going to happen in the payments industry? Is this innovation through connecting people from different places? Is the payment era changing and will it change from only being a MasterCard VS Visa race? Are we going to see transformation and innovation rise through competition?(16:38) Other stories include: Rabobank’s Fundr is in it’s trial phase to help SMEs cope with PSD2 (24:03) ebay partners with Asto to offer a new finance solution (32:50) Tink receives strategic investment from PayPal (37:54) Europe leads the $31tn charge on sustainable investing (42:22) Brits turn to digital banking reveals a new study from Mastercard (49:26) A school in China has made a facial recognition software that scans the students’ behaviour in the classroom every 30 seconds (52:27) All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Bart Leurs, Conny Dorrestijn, Jordane Giuly , and Suresh Vaghjiani.Links: Money 20/20 Europe 2019: Stop innovating, start executing China UnionPay partner Tribe Payments part of 'aggressive' Europe push - Business Insider Subscribe to read | Financial Times Jean-Baptiste Lefevre on Twitter: "This school in #China scans classrooms every 30 seconds through #facialrecognition technology #AI HT @evankirstel via @jblefevre60 @ipfconline1 @SpirosMargaris @HaroldSinnott @mclynd @Paula_Piccard @helene_wpli @sallyeaves @diioannid @RichSimmondsZA @jerome_joffre @kalydeoo… https://t.co/N9T5QL7h6n" EBay partners Santander-backed app to offer UK sellers loans Mastercard study reveals Britons turning to digital banking Learn more about your ad choices. Visit megaphone.fm/adchoices

How do you transform traditional banks to compete in the digital banking battlefield? Essentially, how do you win? DR Leda Glyptis is hosting this very special debate, live from Money20/20 Europe. The debate will be held between two teams, Brear's Bears and Bates' Bulldogs. The teams are made up of banking and fintech experts, including: Team Brear’s Bears: David Brear - CEO and Co-Founder 11:FS - Team Captain Megan Caywood - Managing Director, Global Head of Digital Strateg at Barclays Gabrielle Inzarillo - Director, FinTech, Plug and Play Tech Center Edward Maslaveckas - Founder and CEO at Bud Team Bates’ Bulldogs: Jason Bates - Deputy CEO & Chief Product Officer 11:FS - Team Captain Simon Vans Colina - Engineer at Monzo Kristian Luoma - Head of OP Lab at OP Financial Group Joris Hensen - Founder and Co-Lead of Deutsche Bank API Program, Deutsche Bank AG Alright, here is the format of the debate: There will be four rounds, where the panel will be discussing the following: competition, tech, brand and culture. Each team will have one lead debater who will lead a 90-second pitch on that topic, after which point the floor is open for everyone to join in, and add their expertise or just generally smack talk the other side. First up, we have David Brear and Jason Bates taking on the topic of "who are the biggest competitors to traditional banks?" David is on the side of tech giants, while Jason is arguing for the challenger banks! David argues that in a fight, he would always take the side of the players with the best talent, biggest customer numbers and the brands that people actually trust. Jason's argument is that challenger banks can offer ten times better results for ten times lower cost, how could they not be the bigger threat? Tune in for interesting insights, some heated debates and the coronation of the official winner of The F'in Debate 2019! All this and so much more on today's show. DISCLAIMER: The debate was created and curated in partnership with Money20/20 for entertainment purposes only. The teams were allocated sides and the contestants did not get to choose which side to argue for, so what is said on the debate are only arguments and does not necessarily represent the contestants actual views. In other words, don't quote them on what is said in today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Edward Maslaveckas , Gabrielle Inzirillo, Joris Hensen, Kristian Luoma, Megan Cooper, and Simon Vans-Colina. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week Sam got the opportunity to sit down with Matt Burton, Partner at QED and the former CEO of Orchard! To kick off the episode, Matt tells us how he started out in the advertisement technologies space, how he now has three exits behind him and how he became Partner at QED Investors. Sam and Matt further discuss acquisitions, and how unfortunately most of them fail. How important is company culture, and how do you ensure a successful acquisition? Matt tells us his views on this matter! Not to be forgotten, Matt Burton is a three-time Texas State champion in tennis! Three times! Matt also explains how playing tennis can teach you how to be successful in the startup business (or atleast how the mindset is very similar!) Sam and Matt further talk about how having a lot of experience can actually work against you in some sectors! All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guest: Matt Burton. Learn more about your ad choices. Visit megaphone.fm/adchoices