Fintech Insider Podcast by 11:FS

This week we have some really interesting stories for you as David and Simon are joined by a couple of great guests: Gary Turner, a friend of the show and Co-founder and MD of Xero Helene Panzarino, MD of Rainmaking Colab Norris Koppel, CEO of Monese We kick off the episode by talking about the third major acquisition this year: Global Payments buys TSYS for 21.5 billion dollars! The combined company will be lead by a 12 member board and go by the name Global Payments. Gary points out that with a name like Global Payments, the strategy is kind of hiding in plain sight and looking at the current state of the industry, there are quite a lot of things happening, particularly within payments. Also, try and say multi monolithic architecture after a glass of wine or two. Next up, we talk about Revolut. Are they the most-complained-about small online bank? The bank, which has 2 million customers had 171 claims made against them between 2015 and 2018, compared to only 82 claims made against Monzo. Despite receiving more complaints compared to Monzo and similar online banks, the number is still far less than Barclays and Lloyds who both had more than 100 000 complaints made against them during the same time period! Simon argues the title is slightly misleading... and David agrees! It is making a lot of very little. It is also worth pointing out that Revolut has more features and products then Monzo, so is it really fair to compare them both? Other stories include: NatWest is the “most complained about” Plaid comes to the UK A Goldman Sachs rival pulled out of the Apple Card deal on fears it will be a money loser Robinhood on track for at least $7 billion valuation with upcoming funding round French teen banking startup Pixpay raises EUR3.1m CBA invests heavily in tech-for-trust image rebuild NatWest apologises for patronising women, by patronising women All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Gary Turner, Helene Panzarino , and Norris Koppel.Links: Global Payments to buy TSYS for $21.5 billion in latest fintech deal - Reuters Revolut is the most complained-about small online bank, the Financial Ombudsman Service reveals  | This is Money NatWest most complained about bank for fraud claims - BBC News Silicon Valley fintech Plaid is launching in the UK — Quartz Goldman rival pulled out of Apple Card on fears it was money loser Robinhood on track for $7 billion valuation with new funding round French teen banking startup Pixpay raises EUR3.1m CBA invests heavily in tech-for-trust image rebuild NatWest apologises for patronising women, by patronising women | Creative Bloq Learn more about your ad choices. Visit megaphone.fm/adchoices

We are coming to you live from FusionONE! Today we have a brilliant live show for you with our hosts Simon and Sarah, and they are of course joined by some brilliant guests! Eli Rosner, Chief Product and Technology Officer, Finastra Eric Boyd, Corporate Vice President, Azure AI, Microsoft Andrew Smith, CTO ClearBank Today we take a deep dive in the new era of finance and how open platforms, emerging technologies and the rise of development talent will influense the industry. First up, our panel talks about how developers are the future of fintech. Eric Boyd marks that a lot of companies are trying to figure out how to work with these emerging technologies, but some older companies are struggling to apply these new technologies to their already existing business models. Where are we in the adaption circle of new technologies? Do we need to get some culture change in the industry? Also, as an incumbent, how do you attract talent in a quickly emerging industry? Next up, the panel talks about Open Source and Open APIs. Is being open and sharing technologies the way forward? Eli argues that the way to success is through growth, retention and better service to the customers. Also, what is actually the value of having a platform? Last but not least, we discuss what the future of the industry looks like. Are the US and Europe going to catch up with the emerging technologies in China? Eric thinks that AI technology will aid industry leaders in finding better usage for the data that they already have, but will the future involve more laws around data? Andrew sees AI as a "prediction machine" and that better AI users will be better at predicting outcomes. Unfortunately, Eli's crystal ball ran out of battery this morning, but he argues that the big banks have to rethink how they are going to compete with smaller challenger banks in this new era. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Andrew Smith, Eli Rosner, and Eric Boyd.Sponsored By:Finastra Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome back to the third episode of this brand new show, Fintech Insider USA! In this episode, we are extremely excited to bring you a brilliant interview with Michael Schlein, CEO and president at Accion! Sam and Michael sit down to talk about the importance of financial inclusion and what Accion is doing to achieve that goal globally. Accion is a global non profit organisation dedicated to create a truly financially inclusive world. What needs to be done to achieve this goal and what tools are used to reach the over 3 billion people who would otherwise be excluded from the financial system? Next up, Sam and Michael talk about what the satellite and GPS industry can do for insurtech solutions such as bike insurance and single family farmers and explains why India is extremely exciting right now! Michael tells us his thoughts on what is the biggest global hold up is at the moment and what areas need improvement. Also, can you say that financial inclusion is only 1% finished? All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guest: Michael Schlein. Learn more about your ad choices. Visit megaphone.fm/adchoices

Hello from New York! This week, David and parts of his team are over in New York, and what an opportunity to have Sam Maule co-host this episode! This week we have some great stories for you, and of course some brilliant guests: Anna Irrera: Fintech Correspondent and Financial Companies Team Leader at Reuters Ian Kar: Product Consultant We kick off the episode by taking a look at JPMorgan Chase & Co will invest $125 million in programs to encourage people to save money! The goal in this is to aid the expansion of nonprofits that help people become more financially secure. The panel discusses if this should be the banks' perogative, not to enable third parties to do it on their behalf? Other stories include: Plaid (kinda) takes on Zelle Transferwise hits $3.5bn Venmo trials a rewards programme again Venture Funding In Brazil Soars To $1.3B In 2018 Morehouse College Graduates’ Student Loans to Be Paid Off by Billionaire New startup Earnin taking on Payday loans: A Biometric Backlash Is Underway — And A Backlash To The Backlash Monzo rockets to 2 million customers All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Anna Irrera and Ian Kar.Links: JPMorgan Chase will invest $125 million in programs to encourage people to save money - Reuters Plaid gives digital banks and fintech a new tool to bypass traditional finance TransferWise now valued at $3.5B following a new $292M secondary round | TechCrunch Tencent posted record quarterly profits thanks to a fintech surge - Business Insider Venture Funding In Brazil Soars To $1.3B In 2018 Morehouse College Graduates’ Student Loans to Be Paid Off by Billionaire - The New York Times The fintech app Earnin claims to be a no-fee alternative to payday loans - Vox A Backlash To The Biometric Backlash Underway | PYMNTS.com Monzo hits two million customer milestone Learn more about your ad choices. Visit megaphone.fm/adchoices

The world of wealth is changing and so is our mindset around money. We have new ways of saving money, and we are bombarded with new apps and services every day. We live longer but our lifestyles are changing. Still, we retire at the same age as previous generations which means our pensions have to last for a lot longer. Women and men are forced into the same pension buckets, but women often take time off their careers for parental reasons. Money and mental health are closely linked and we need to think about what money is doing to our mental health and how we can learn to cope with it. This year at WealthTech19, Simon takes the opportunity to speak to some truly inspirational industry experts on topics like generational shifts, relationship with money, investing, mental health and saving for retirement and what can be done for the future. Joe Parkin - Head of UK Sales at iShares and Aladdin Wealth Tech distribution, BlackRock Gonzalo Pradas, Head of Wealth at OpenBank Mark Adams - Vice Media Frank Cooper III - Global CMO BlackRock Noah Kerner - CEO and founder, Acorns Armit Bhambra - Head of UK Retirement for iShares EMEA First up, Simon speaks to Joe Parkin who tells us what the WealthTech 2019 event is all about, and why it is focussing on wealth and wellbeing. Joe also tells us how the last couple of years have changed the way people talk about mental health. Next up, Simon sits down with Frank Cooper III to discuss what wealth and wellbeing mean in the context of brand and marketing for a financial services company. Also, what is the truth of how people live their lives? We also have an exclusive interview with Noah Kerner, CEO and founder of Acorns talking about getting young people into investing and caring about their savings. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Armit Bhambra, Frank Cooper III, Gonzalo Pradas, Joe Parkin, Mark Adams, and Noah Kerner. Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome back to the second episode of this brand new show, Fintech Insider USA! In this episode, we are extremely excited to bring you a fantastic interview with Head of Partnerships at Plaid, Lowell Putnam! Sam sits down with Lowell Putnam, Head of Partnerships at Plaid at a very exciting time for the company! Lowell Putnam was previously the CEO and Founder of Quovo which have now been acquired by Plaid. In this interview, Sam and Lowell talk about a recent couple of busy months for the company, writing your own playbook and how being honest about imperfection can actually save your business! Lowell gives us his 30 seconds pitch of what Plaid does, and the duo discusses whether or not open banking will actually hit in America. Furthermore, Lowell explains why you should always make sure that the elevator car has arrived before stepping into it and why you sometimes have to throw out your own ego in order to save yourself time and money. We get to hear about Lowell's vision for the future of Plaid, and what disrupting a legacy really feels like. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guest: Lowell Putnam. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as Sarah and co-host Adam are joined by a couple of great guests : Karen Kerrigan - COO of Seedrs Romi Savova - CEO and founder of PensionBee Iona Bain - blogger at Young Money as well as industry commentator, author and speaker We kick off the episode by taking a look at the remedies for small businesses story. Nationwide Building Society, Investec Bank and The Co-operative Bank have been granted a total of 80 million pounds from the RBS Remedies Fund Pool B. The allocations are as follows: 50 million pounds to Nationwide, 15 million to Investec bank and 15 million for Co-operative bank. The panel discusses the three banks commitments for the money and if there is any significance in the fact that the money was largely given to incumbents? Why wasn't Monzo on the list? Maybe the government thinks that they already have everything sorted out? Next up, we talk about Metro's big short! The bank faced a shareholder revolt when ISS recommended investors to reject Metro's pay report. Since the news, some branches had to face a "run" when rumours spread over WhatsApp that the bank was going to take control over its customer's assets and customers tried to take their cash out in pure panic. The panel discusses the damage social media rumours can have on a company and how the recent events could affect the reputation of the bank? To quote Sarah: Oh dear! A Lady Godiva, a Commodore, Dosh, Dore or Lolly? What do you call your money? Do not miss the final news story of the episode with some hilarious slangs for money and the panel unveiling the country's number one term! Other stories include: HK banking licence wins Brits don’t back banking tech UK fintech investment keeps on growing Silicon Valley’s newest stock exchange All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Adam Davis, Iona Bain, Karen Kerrigan, and Romi Savova.Links: Nationwide, Investec, Co-Op Bank get cash for small business lending - Reuters Metro Bank faces shareholder revolt Tencent, Alibaba, Xiaomi units win Hong Kong online banking license - Reuters Brits wary of new banking tech, despite high demand SoftBank Vision fund invests $800m in UK fintech SEC approves Silicon Valley stock exchange backed by Marc Andreessen Decoding the dough - do you know your Lady Godiva from your lolly? Learn more about your ad choices. Visit megaphone.fm/adchoices

David and Jeff take a close look at mortgages, a painful process Jeff recently went through. Research shows that people who have gone through the process felt stressed, lost sleep, half of the couples rowed over the process and 1 in 10 couples stopped having sex! Furthermore, 1 in 10 sought GP help due to effects on mental health. What is broken here? The duo is joined by a panel of fantastic guests to tell us more about the mortgages market, why some of these challenges exist and what changes are coming: Maria Harris - Director of Intermediary Lending, Atom Toril Steinmo - Head of Loans, DNB Dan Hegarty - CEO, Habito Vadim Toader - CEO, Proportunity The panel discusses how applying for mortgages is one of the most stressful processes in our lives, as humans have integral anxiety about shelter for themselves and their family. The panel argues that the product is not built around the consumer's needs, but rather quite simple data made incredibly opaque. Vadim Toader explains the process like planning a wedding, you don't have any prior knowledge about the process, and hopefully, when you have done it once you don't have to think about it ever again. Thoril Steinmo explains how the process is very different in Norway, and the panel asks, what is inhibiting the UK to have the same process as they do in Norway? Is there an urgent need for a clearer and more transparent language that customer actually understands? All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Daniel Hegarty, Jeff Tijssen, Maria Harris, Toril Steinmo, and Vadim Toader. Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome to this brand new show brought to you by 11:FS, Fintech Insider USA! In this week's episode, Sam Maule is at Empire Startups’ New York Fintech Week Conference where he was invited to mingle with some of the brightest and the best from the New York fintech scene and was able to record some interviews with some of the top speakers of the conference! We hope that you will enjoy these interviews, just as much as we have enjoyed recording them! Our fantastic guests for today's episode are: Alexa von Tobel, Founder and Managing Partner at Inspired Capital Henrique Dubugras, CEO and founder of Brex Rhian Horgan, CEO and Founder of Kindur Mariquit Corcoran, MD at Barclays US We kick off the episode by speaking to Alexa von Tobel about her entrepreneurial spirit, her new book Financially Forward and how having control over your wallet can help you take control over your life. Alexa also explains why being an entrepreneur is like being punched in the face every day (02.01). Alexa's book Financially Forward is out and available on this link: https://www.amazon.com/Financially-Forward-Todays-Digital-Smarter-ebook/dp/B07GMSWGCG Next up, we talk to Henrique Dubugras, CEO and founder of Brex who tells the story of how he built an online game at 12 years old, how starting a credit card company is actually quite complicated and how sometimes you just have to walk away (16.35). Our next guest is Rhian Horgan, CEO and Founder of Kindur. Rhian talks about how the company are trying to help baby boomers with their retirement planning, an urgent matter as up to 10.000 baby boomers retire every day! Our last guest is Marquit Corcoran, MD at Barclays US. Sam and Marquit talk about the differences in the market between the US and the UK, how Barclays are hoping to be a household name in the US and the art of good communicational skills. All this and so much more on today's show! Don't forget to subscribe so you never miss an episode of this brand new series, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions or email podcasts@11fs.com. Stay tuned for next episode of Fintech Insider US! This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Alexa von Tobel, Henrique Dubugras, Mariquit Corcoran , and Rhian Horgan. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some excellent stories for you as David and Simon are joined by a few fantastic guests: Rebecca Duckworth, Chief Sales Officer at Quotevine Limited Louis Sutton, Co-Founder & Director at The Grapevine and host of I, Fintech Valentina Kristensen, Director of Growth and Comms at OakNorth Ryan Edwards-Pritchard, Managing Director at Funding Options We kick off the episode with Valentina making a big announcement regarding OakNorth entering the mortgage market. As mortgage processes can be considered overlooked and underserved, the discussion goes to whether or not this product could drive incumbents to change existing mortgage processes. OakNorth are hoping that by offering a bespoke customer-centric product, it will become a major player in the sector (03:16). Next up, we talk about Lloyds’ disappointing Q1 results and the fierce competition in the mortgage market. The panel ask where growth is going to come from and how the market is going to change with new challenger banks coming up. Being the "least worst" of the big banks is no longer what is at stake, with new challenger banks delivering new efficient processes (14:36). Also, our recurring guest Ryan Edwards-Pritchard at Funding Options has a big announcement to make! More information about the announcement can be found here: https://www.altfi.com/article/5335_funding-options-and-experian-bid-for-slice-of-rbs-775m-bank-competition-fund Other stories include: RBS Getting Back Into Payments Ten Years After It Unloaded Worldpay Singapore may allow virtual banking licences after Hong Kong ATMs are vanishing SF bans cashless shops The Art of Losing $1BN All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and edited by Alex Woodhouse.Special Guests: Louis Sutton, Rebecca Duckworth, Ryan Edwards-Pritchard, and Valentina Kristensen.Links: OakNorth enters retail mortgage market Lloyds Banking Group: Q1 results analysis | City A.M. RBS Gets Back Payments Ten Years After Worldpay | PYMNTS.com Singapore May Allow Virtual Banks After Hong Kong, DBS Says Free cash machines vanishing at alarming rate, says Which? - BBC News San Francisco To Bar Cashless-Only Stores | PYMNTS.com Decade in the Red: Trump Tax Figures Show Over $1 Billion in Business Losses - The New York Times Learn more about your ad choices. Visit megaphone.fm/adchoices