

Fintech Insider Podcast by 11:FS
11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Episodes
Mentioned books

Aug 2, 2019 • 57min
344. Insights: US Digital Transformation Special
Today our host, Sam Maule, is joined by some great guests, all from Fifth Third Bank. Our guests for todays episode include:
Melissa Stevens, Chief Digital Officer, Head of Design, Innovation, & CX
Justin Hendrix, VP & Senior Manager with the Innovation Team
Joel Kashuba, SVP Design & Innovation
In this episode we cover topics such as:
The innovative strategy of Fifth Third Bank
Why digital banking is actually quite difficult for incumbents
How the digital banking market in America is being transformed
How you avoid building an innovation theatre.
All this, and so much more on today's show!
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking.
If you enjoyed don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Joel Kashuba, Justin Hendrix, and Melissa Stevens.
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Jul 29, 2019 • 1h 8min
343. News: Trump’s gonna shut this down!
This week we have some great stories for you as David Brear and Simon Taylor are joined by a some great guests:
Valentina Kristensen, Director, Growth & Communications at OakNorth
Gary Rohloff, Co-Founder and Managing Director at Laybuy
Sam O’Connor, CEO at Coconut
We kick off the episode by taking a look at trading startup, Robinhood's latest raise, which valued the company at $7.6bn! Simon explains how the mobile only players in the market seem to be growing much faster, and Valentina says that this raise points towards them gearing up for an IPO. (2:16)
Next up, we talk about a Great British banking switch towards the likes of Monzo and Starling. They talk about how an increase in advertising by those banks has affected this, as well as the almost frictionless opening of a new current account with the challengers in comparison to the incumbents. (14:28)
Other stories include:
Monzo and Starling sail ahead in banking apps poll (17:30)
Starling senior executives take flight from app-based bank (24:05)
We hear from Mojo's CEO on teaming up with Monzo (30:48)
Australian smartphone bank 86 400 wins banking licence (45:43)
Metro Bank to replace Vernon Hill as profits dive (48:10)
Chinese e-commerce giant Alibaba is coming to the US in a major way (53:54)
Tally launches banking app tied to gold ownership (59:18)
All this and so much more on today's show.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking
Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com
This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Gary Rohloff, Richard Hayes, Sam O'Connor, and Valentina Kristensen.Links:
Trading startup Robinhood raises $323 million, achieving $7.6 billion valuation | Reuters
255,000 people ditch their bank accounts - who they're joining instead | Mirror
Monzo and Starling sail ahead in banking apps poll | Finextra
Starling senior executives take flight from app-based bank | FT
Australian smartphone bank 86 400 wins banking licence | Finextra
Metro Bank to replace Vernon Hill as profits dive | BBC News
Chinese e-commerce giant Alibaba is coming to the US in a major way | Business Insider
Tally launches banking app tied to gold ownership | Finextra
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Jul 26, 2019 • 1h 13min
342. Insights: Atom Takeover ft. will.i.am.
Today we have an excellent episode for you! In this takeover show, David Brear and Leda Glyptis are joined by some great guests from Atom Bank including:
will.i.am, Musician, Entrepreneur, Innovator, and Strategic Board Advisor
Mark Mullen, Chief Executive Officer
Simon Brown, Head of Business Banking
Clare Framrose, Head of Personal Banking
First up, we talk about Atom Bank and what sets them apart from the incumbent banks. Next up, we discuss AI, with will.i.am explaining why now is the most important time to get AI development right. Later on we discuss: the importace of trust and trust as a commodity, why companies should hire a Chief Trust Officer, why data is so valuable just the masses haven't realised it yet, the importance of financial education in schools, will.i.am's relationship with Atom, and so much more!
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking
Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com
This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Clare Framrose, Mark Mullen, Simon Brown, and will.i.am.Sponsored By:Atom Bank
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Jul 22, 2019 • 1h 20min
341. News: More money is always good news!
This week we have some great stories for you as David and Sarah are joined by a couple of great guests:
Amy Lewin, Senior Reporter at Sifted
James Teodorini, European Partnerships Development Manager at Button
Oliver Prill, CEO of Tide
Megan Caywood, Global Head of Digital Strategy at Barclays
We kick off the episode by taking a look at how British fintech booms as 2019 is set to be a record year for UK investment. To start us off, we have a soundbite from Jo Oliver, Partner at Octopus Ventures, commenting on the story.
Jo explains why the trend of signinificant investment is likely to continue and why we shouldn't read too much into a 30% decline in investment deals. James Teodorini makes the point that only 15% of this investment is early stage and he'd like to see this figure increase, as this indicates that we're still seeing new entrants to the market. (4:35)
Up next, JPMorgan's CEO is looking for the banks next acquisition, and they're expected to be targeting a US neobank. This sparks a built it vs. buy it debate, with the guests discussing the pros and cons of each, as well as a discussion about how open neobanks are to being acquired and much more. (14:47)
Other stories include:
Facebook 'to be fined $5bn over Cambridge Analytica scandal' (28:15)
Fintech in Latin America continues to draw big dollars as Softbank invests $231 million in Creditas (34:34)
Startup Button Rides Mobile Commerce Growth to New Financing (41:53)
Sydney could use facial recognition for public transport payments (46:58)
Private Eye's analysis of UK challenger bank's tube ads (59:08)
All this and so much more on today's show.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking.
Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com
This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Amy Lewin, James Teodorini, Jo Oliver, Megan Cooper, and Oliver Prill.Links:
British fintech booms as 2019 is set to be a record year for UK investment | CityAM
JPMorgan Chase's CEO is hunting for the bank's next acquisition — and we think a US neobank could be the target | Business Insider
Facebook 'to be fined $5bn over Cambridge Analytica scandal' | BBC News
Fintech in Latin America continues to draw big dollars as Softbank invests $231 million in Creditas | TechCrunch
Startup Button Rides Mobile Commerce Growth to New Financing | WSJ
Sydney could use facial recognition for public transport payments | Finextra
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Jul 19, 2019 • 14min
340. Interviews: John Glen MP, Economic Secretary to the Treasury
We start off the episode by discussing John Glen's role in the Treasury and London's fintech boom. He explains why he's excited about London's fintech scene, and that he's a regular user of fintech products. John and David then go on to talk about the potential effect of Brexit on fintech as well as John's vision for the future of financial services.
All this and so much more on today's episode.
Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com
This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.
Fintech Insider is a podcast dedicated to all things fintech, banking and financial services. Together with a brilliant host of guests, we cover the latest news in the fintech world, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking. No matter if you are a full-on expert, or an enthusiast who would like to learn more about the fintech world, this podcast if for you!Special Guest: John Glen.
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Jul 15, 2019 • 58min
339. News: Take that, cash. Card is great!
This week we have some great stories for you as Simon and Laura are joined by a couple of great guests:
Jonathan Keeling - Partnerships Director at CrowdCube
Alastair Thompson - Head of Business Development at Transferwise
Ishaan Malhi - CEO of Trussle
Simon Rabin - CEO of Chip
We kick off the episode by taking a look at how Deutsche bank has had some pretty bad news lately. Germany's biggest lender has to slash 20,000 jobs and shed €50bn of assets. The first casualty was Deutsche's investment banking chief Garth Ritchie, who resigned on Friday ahead of the restructuring that will cut as many as 20,000 jobs around the world. The cuts have already started, and staff in London were told that their passes would stop working after 11am. The CEO described the job losses as "painful but unavoidable to insure Deutsche Bank's long-term success." Simon argues that compared to competitors, Deutsche Bank have really struggled. With all the costs that comes with the cuts, would it not just be better to start again? (1:43)
Next up, we talk about how Dutch banks have been to told to stop using payments data for personalised marketing. ING received complaints after stating that they to planned to start using transaction data to send its customers more relevant email and text message offers and the Dutch Data Protection Authority has had to write to the Dutch Banking Authority making it clear that banks are "not allowed" to simply send their customers personalised offers based on payment details. Simon argues that this is rather odd, as having targeted ads coming to you is not necessarily a bad thing, as long as it is relevant. Is this just a question of relevance being subjective? (12:43)
Other stories include:
Government-owned bank 'forging signatures' in repossession cases (20:20)
Bezos-backed Remitly raises $135m for expansion in remittances (27:02)
Fintech is the ‘new normal’ with 55% of consumers regular users (34:53)
N26 to launch mobile banking in the US on Thursday (38:44)
Another state creates tech sandbox as federal agencies tread warily (46:29)
Seven-eleven shuts down mobile payments app following ludicrous security breach (51:50)
All this and so much more on today's show.
Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com
This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Alastair Thompson, Ishaan Malhi, Jonathan Keeling, and Simon Rabin.Links:
Subscribe to read | Financial Times
Dutch banks told to stop using payments data for personalised marke...
Government-owned bank 'forging signatures' in repossession cases - BBC News
Subscribe to read | Financial Times
Fintech is the ‘new normal’ with 55 per cent of consumers regular users - Your Money
Another state creates tech sandbox as federal agencies tread warily | American Banker
Seven-eleven shuts down mobile payments app following ludicrous sec...
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Jul 12, 2019 • 29min
338. Interviews: Michael Jaconi, CEO of Button
We start off the episode by discussing Michael's background and what inspired him to found Button. He says that from a young age he's always been an entrepreneur, and explains how the acquisition of one of his first companies, a small startup aiming to help non-profits, lead to his inspiration for Button.
Michael then goes on to talk about Button's mission and vision; to enable a consumer to find exactly what they want in a moment of intent, and by being able to do this and on a large enough scale they could build a business. He also explains Button's role in solving a problem that many companies have realised. He says that it's evident that every platform is dying to get into commmerce because they know that the durability of their ads business is going to be dependent on the commerce that they drive.
All this and so much more on today's show.
Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com
This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guest: Michael Jaconi.
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Jul 8, 2019 • 53min
337. After Dark: FINinTheSun
We hope all of you who could make it enjoyed some #FINInTheSun as much as we all did!
For episode 8 of After Dark some of London's finances' finest visited our home turf in Devonshire Square for our fintech street party. The show was buzzing after selling out in just 24 hours, with all of the guests who could get their hands on it, rocking our 'Swag to end all Swag!'
For this After Dark show, Simon, Leda and Jason were joined by some great guests:
Lianna Brinded - Head of Yahoo Finance UK
Luke Griffiths - Head of UK at Klarna
Sophie Guibaud - MD Europe at Fidor
We kick off the show by taking a look at an article from The Times stating that big banks have been accused of giving fintech start-ups a raw deal! This comes about after the takeover talks of two start-ups collapsed, forcing one to shut down. Additionally, Senior fintech executives have complained that large financial institutions want to take information from them without offering adequate capital or other benefits in return. In reaction to this article Leda explains that after several years of sounding like a broken record, there's no pretence of hiding the fact that big banks have been trying to learn from new start-ups, and that she's still surprised that journalists are surprised by this. (3:11)
Next up, we talk about UK fintech Jaja's acquisition of the Bank of Ireland’s UK credit card business for £530M! Jaja Card is a digital credit card managed entirely through the Jaja mobile app, designed to make credit simpler, fairer and easier to manage. The acquisition “forms part of Jaja’s strategy to scale its UK credit card business by working in partnership with other financial institutions and consumer brands.” Luke goes on to explain that this industry is ripe for disruption and that there's been very little innovation at all in credit cards, especially the post-purchase experience. (10:09)
Other stories include:
Singapore to issue digital retail and wholesale bank licenses (17:50)
New Lifetime ISA best buy for younger savers keen to get on the property ladder (23:26)
Libra: Mark Zuckerberg’s world domination plans edge closer! (30:35)
RBS Remedies Fund pool D winners announced (37:13)
Possibly the worst bank scam of all time? (47:00)
All this and so much more on today's show.
As it is Pride Month, there is no better charity for us to be supporting through this event than Stonewall. For those that don’t know Stonewall was founded in 1989 to help advance the rights of the LBGTQ community by campaigning for equal rights, supporting and empowering individuals, and transforming institutions to create inclusive and accepting cultures. Text PRIDE to 70003 to donate £3.
Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com
This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Lianna Brinded, Luke Griffiths, and Sophie Guibaud.Links:
Big banks accused of giving fintech start-ups a raw deal | Business | The Times
UK fintech Jaja pays $671M in cash to acquire the Bank of Ireland’s UK credit card business | TechCrunch
Singapore to issue digital bank licenses | ZDNet
New Lifetime Isa best buy: Moneybox offers 1.4% rate | This is Money
Facebook Cryptocurrency Plan Faces Opposition in France - Bloomberg
Facebook's Libra cryptocurrency 'poses risks to global banking' | Technology | The Guardian
Facebook's Libra coin likely to run a regulatory gauntlet - Reuters
Fake debit card combustion letter shared on social media - BBC News
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Jul 5, 2019 • 1h 14min
336. Interviews: Money20/20 International Entrepreneurship Special
For this weeks episode we had the chance to sit down with some of the most interesting people on the fintech scene, straight from Money20/20 in Amsterdam! We got some really interesting insights, found out secrets to success and what the future holds for these companies.
Mattias Kroner, formerly of Fidor
Stephen Ufford, Trulioo CEO
Giles Sutherland, Carta Worldwide MD
Paul Riseborough Chief Commercial Officer at Metro Bank
Tariq Hassan CEO of Code4000
To kick off this episode, Simon Taylor sits down with Matthias Kroner, formerly of Fidor and a man with many hats! Matthias tells us the story of Fidor and how the idea came about during the financial crisis! Matthias argues that was the best time to set up a new concept when everything is ok and everyone is happy with their bank there is no need for new players.
Next up, Jason Bates chats to Stephen Ufford, CEO of Trulioo! Trulioo is a global identity verification provider, offering verification solutions to the whole world. Stephen tells us about his vision of offering alternative identification solutions to everyone on the planet, his passion for bringing more people into the financial system faster, and what is next for Trulioo.
We also have a great interview with Giles Sutherland from Carta worldwide and a joint interview with Paul Riseborough from Metro Bank and Tariq Hassan from Code4000, telling us about they recent partnership!
All this and so much more on today's show.
Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com
This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Giles Sutherland, Matthias Kröner, Paul Riseborough, Stephen Ufford, and Tariq Hassan.Links:Revolut chief eyes $20bn valuation before any IPO
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Jul 1, 2019 • 57min
335. News: You don’t have any unicorns!
This week we have some great stories for you as David and Simon are joined by a couple of great guests:
James Ferretti - Solutions Engineer at Transferwise
Alfie Marsh - UK and Ireland Sales Manager at Spendesk
Ivo Weevers - Chief Product & Design Officer at Asto
Mel Palmer - CMO at Exo Investing
We kick off the episode by taking a look at how Bank of England welcomes tech companies! The Bank of England intends to open its vaults to tech companies for the first time, which will enable fintechs to offer payments systems on the same level as commercial banks. James argues that for companies like Transferwise, this is a huge deal. This means that they can now hold funds in a central bank, which adds that extra level of security. Is this a sign of recognition from the big banks that there are other players on the market? (02:38)
Next up, we talk about Revolut eyes big bucks before IPO! Revolut, the British digital bank, has ruled out an initial public offering in the near future as it targets another private fundraising later this year.
In an interview with Financial News, Nikolay Storonsky, founder and chief executive of Revolut, said the firm needs to hit a valuation of $20bn-$40bn before a stock market float. Mel argues that if that valuation comes through, it could change the whole industry! (10:19)
Other stories include:
Monzo doubles valuation to £2 billion after fresh capital injection (17:45)
TransferWise to open borderless account in US (19:58)
Every little helps as RBS goes shopping for Tesco mortgages (26:21)
Apple is one step closer to launching its sleek, new credit card (30:55)
Lloyds becomes the first bank to sign up to 'Mental Health Accessible' standards (38:15)
NatWest introduces selfie-powered current account opening (46:27)
Geekiest engagement announcement ever? (52:25)
All this and so much more on today's show.
Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com
This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Alfie Marsh, Ivo Weevers, James Ferretti, and Mel Palmer.Links:
Subscribe to read | Financial Times
Monzo doubles valuation to £2 billion after fresh capital inje...
TransferWise to open borderless account in US
Every little helps as RBS goes shopping for Tesco mortgages | Business News | Sky News
What you need to know about Apple credit card, and how to sign up - Business Insider
Lloyds becomes the first bank to sign up to 'Mental Health Accessible' standards
NatWest introduces selfie-powered current account opening
Stripe's Patrick Collison announces engagement with a joke on Twitter - Business Insider
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