Fintech Insider Podcast by 11:FS

Sam Maule is joined by some great guests to talk about PPP lending in the US from the lenders perspective. This week's guests include: Corey LeBlanc, Chief Digital and Innovation Officer at Origin Bank Neil Kahrim - Director of Growth and Operations at OakNorth Kathryn Petralia - Co-Founder and COO at Kabbage The panel tells us what the PPP lending programme was like for the lenders: how did the application process go? Was there enough money available? And how do you prioritize when you recieve 100k PPP loan applications in in 8 hours? This podcast is brought to you by Mitek (NASDAQ: MITK). Mitek is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in computer vision, artificial intelligence and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists businesses operating in highly regulated markets to reduce financial risk and meet regulatory requirements while increasing revenue from digital channels. Financial services, marketplaces and other organizations around the world use Mitek to reduce friction creating the digital experiences their customers expect. Mobile Deposit® and Mobile Verify® are used by millions of consumers for check deposit, new account opening and more. The company is based in San Diego with offices in New York, London, Amsterdam, Barcelona, Paris and St Petersburg. Learn more at www.miteksystems.com. This podcast is also brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses. This podcast is also brought to you by Salesforce. Right now, business leaders are re-thinking, re-assessing and re-purposing business as usual to deal with this new crisis. It’s a global conversation Salesforce is having called Leading Through Change. And it’s all about businesses relying on each other to achieve one simple goal: Help. Learn more at salesforce.com Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb. Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Corey LeBlanc, Kathryn Petralia, and Neil Kahrim.Sponsored By: Learn more about your ad choices. Visit megaphone.fm/adchoices

Sam Maule is joined by a fantastic panel of guests to discuss the impact of the coronavirus pandemic on the US' underbanked communities. Here to discuss the matter are: Abbey Wemimo - Co-founder, Esusu John Hope Bryant - CEO and Chairman of Operation Hope Thea Garon - Senior Director, Financial Health Network As COVID-19 spreads across the globe, the US is facing a financial crisis that is hitting ethnic minorities and those left out of the formal financial system the hardest. In this week's Insights show, Sam and guests discuss the origins of financial inequality in the States, the social implications of unequal access to finance and credit, and the future of the underbanked in a world turned on its head by a global pandemic. This podcast is brought to you by Mitek (NASDAQ: MITK). Mitek is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in computer vision, artificial intelligence and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists businesses operating in highly regulated markets to reduce financial risk and meet regulatory requirements while increasing revenue from digital channels. Financial services, marketplaces and other organizations around the world use Mitek to reduce friction creating the digital experiences their customers expect. Mobile Deposit® and Mobile Verify® are used by millions of consumers for check deposit, new account opening and more. The company is based in San Diego with offices in New York, London, Amsterdam, Barcelona, Paris and St Petersburg. Learn more at www.miteksystems.com. This podcast is also brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses. This podcast is also brought to you by Salesforce. Right now, business leaders are re-thinking, re-assessing and re-purposing business as usual to deal with this new crisis. It’s a global conversation Salesforce is having called Leading Through Change. And it’s all about businesses relying on each other to achieve one simple goal: Help. Learn more at salesforce.com Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb. Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Abbey Wemimo , John Hope Bryant, and Thea Garon .Sponsored By: Learn more about your ad choices. Visit megaphone.fm/adchoices

Our expert hosts, Sarah and Ross, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include: Sanjay Gupta VP and Global Head of Products and Corporate Development - Mitek US Rachael Pollard, Chief Growth Officer at Starling Anti-Jussi Suominen, CEO of Holvi We cover the following stories from the fintech and financial services space: Is now a good time to start a challenger bank? As Vivid Money launches in Germany and we hear from their co-founder Alexander Emeshev to give us his perspective Marcus shuts to new UK clients Fintech in the MENA region is hotting up as islamic finance start up Wahed raises $25m to grow it’s Saudi Arabia hub - and we hear from their Chief Product Officer Kareem Tabbaa to learn more Onfido, Deloitte and Evernym Prove that Re-usable Digital Identity is Market-Ready with the FCA Regulatory Sandbox - and we hear from Onfido CEO Hussayn Kussai to tell us more Mastercard, Axis Bank and Worldline unveil new payments solution in India Holidaymakers need to think like futures traders This podcast is brought to you by Mitek (NASDAQ: MITK). Mitek is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in computer vision, artificial intelligence and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists businesses operating in highly regulated markets to reduce financial risk and meet regulatory requirements while increasing revenue from digital channels. Financial services, marketplaces and other organizations around the world use Mitek to reduce friction creating the digital experiences their customers expect. Mobile Deposit® and Mobile Verify® are used by millions of consumers for check deposit, new account opening and more. The company is based in San Diego with offices in New York, London, Amsterdam, Barcelona, Paris and St Petersburg. Learn more at www.miteksystems.com. This podcast is also brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses. This podcast is also brought to you by Salesforce. Right now, business leaders are re-thinking, re-assessing and re-purposing business as usual to deal with this new crisis. It’s a global conversation Salesforce is having called Leading Through Change. And it’s all about businesses relying on each other to achieve one simple goal: Help. Learn more at salesforce.com Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb. Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Alexander Emeshev, Antti-Jussi Suominen, Husayn Kassai, Kareem Tabbaa, Rachael Pollard, and Sanjay Gupta.Sponsored By: Learn more about your ad choices. Visit megaphone.fm/adchoices

Sarah Kocianski is joined by a fantastic panel of guests to discuss the impact of the coronavirus pandemic on digital infrastructure and transformation, as the pandemic has already forced FS organisations to innovate quicker than they’ve ever done before, out of necessity . Our guests are: Lance Homer - Global Head of Digital Payments and Banking Ecosystem at Equinix Andrew Smith – CTO and founding member RTGS Limited Scott Abrahams, SVP, Business Development & Fintech at Mastercard Nick Funnell - Head of Consulting Engineering- 11:FS Sarah and her guests discuss how businesses even define infrastructure, what changes they've already seen already for both themselves and their customers, and to discuss the really big question: how do you create truly digital infrastructure that will be sustainable long after the pandemic is over? This podcast is also brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses. Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb. Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Andrew Smith, Lance Homer, Nick Funnell, and Scott Abrahams.Sponsored By: Learn more about your ad choices. Visit megaphone.fm/adchoices

Our expert hosts, Adam Davis and Sarah Kocianski, are joined by some great guests to talk open finance. We want to know what it is, how is could work and improve customers' lives, what hurdles and regulation might have to be overcome or changed, and what learnings it could take from open banking, This week's guests are all experts in open banking and finance who help us lift the lid on this new and unexplored topic. Including: Dan Morgan, Policy Lead, Europe, Plaid Daniel Globerson, Head of Open Banking, RBS Faith Reynolds, Independent Consumer Representative for the Open Banking Implementation Entity The FCA, the UK’s regulator put out a Call for Input on the development of Open Finance to which we at 11:FS submitted our own input, as did our panel, and its our joint views on open finance, and its evoution and eventual roll out, that we discuss in this show. We have also teamed up with Dan Morgan and the team over at Plaid to publish our joint ideas on how we see Open Finance evolving in a written report which you can find at bit.ly/openfinance2020. This podcast is brought to you by Mitek (NASDAQ: MITK). Mitek is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in computer vision, artificial intelligence and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists businesses operating in highly regulated markets to reduce financial risk and meet regulatory requirements while increasing revenue from digital channels. Financial services, marketplaces and other organizations around the world use Mitek to reduce friction creating the digital experiences their customers expect. Mobile Deposit® and Mobile Verify® are used by millions of consumers for check deposit, new account opening and more. The company is based in San Diego with offices in New York, London, Amsterdam, Barcelona, Paris and St Petersburg. Learn more at www.miteksystems.com. This podcast is also brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses. This podcast is also brought to you by Salesforce. Right now, business leaders are re-thinking, re-assessing and re-purposing business as usual to deal with this new crisis. It’s a global conversation Salesforce is having called Leading Through Change. And it’s all about businesses relying on each other to achieve one simple goal: Help. Learn more at salesforce.com Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb. Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Dan Globerson, Dan Morgan, and Faith Reynolds.Sponsored By: Learn more about your ad choices. Visit megaphone.fm/adchoices

Our expert hosts, Sam and David are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include: Scott Harkey, Chief Strategy Officer & Head of Payments at Levvel Ben Metz, Sr Managing Director at Jack Henry Maia Bittner, Head of Business Operations at Chime We cover the following stories from the fintech and financial services space: E-commerce platform Shopify to launch ‘Shopify Balance’ for businesses 05.42 Afterpay Reaches Five Million Active Customers after Two Years in U.S. Market 16:33 2. Bank of America leak exposes business details of PPP relief applicants as applications across the board decline 22:00 Raisin launches deposit solutions for US banks and credit unions - 30:59 Aspiration raises $135 million 41:25 New York stock exchange reopens… but with some changes 47:50 Are we back at Animal Crossing again? I think so. 57:03 *This podcast is brought to you by Jack Henry Digital * the pioneer and creator of personal digital banking that helps community financial institutions strategically differentiate their digital offerings from those of MegaBanks, BigTechs and FinTechs. So how do they do it? With their Banno Digital Platform—a complete, 100% API-enabled, open digital banking platform. You get beautiful, lightning-fast, native apps for your customers and members, and cloud-based, core-connected back office tools for your employees. You really have to see these products to fully understand the platform’s potential. Visit banno.com to schedule a demo. Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb. Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Ben Metz, Maia Bittner, and Scott Harkey.Sponsored By: Learn more about your ad choices. Visit megaphone.fm/adchoices

In today's episode, we bring you an interview with Arlan Hamilton, founder and managing partner of Backstage Capital. From improbable beginnings, Arlan Hamilton is making waves in the venture capital space by investing in companies led by underrepresented founders. Less than 10% of all venture capital deals go to women, people of colour, and LGBT founders and Arlan has made it her mission to change that. We kick things off talking about her book It's About Damn Time. With rave reviews from Mark Cuban, Stacey Abrams, and Jameela Jamil, Sam and Arlan discuss the book writing process and how to turn being underestimated into your greatest asset. From sleeping on the floor of the San Francisco International Airport to becoming the first non-celebrity black woman to be featured on the cover of Fast Company, we hear about how Arlan's upbringing, her past life as a tour manager and her unconventional journey through Silicon Valley has shaped both her and the company she runs. This podcast is brought to you by Mitek (NASDAQ: MITK). Mitek is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in computer vision, artificial intelligence and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists businesses operating in highly regulated markets to reduce financial risk and meet regulatory requirements while increasing revenue from digital channels. Financial services, marketplaces and other organizations around the world use Mitek to reduce friction creating the digital experiences their customers expect. Mobile Deposit® and Mobile Verify® are used by millions of consumers for check deposit, new account opening and more. The company is based in San Diego with offices in New York, London, Amsterdam, Barcelona, Paris and St Petersburg. Learn more at www.miteksystems.com. This podcast is also brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses. This podcast is also brought to you by Salesforce. Right now, business leaders are re-thinking, re-assessing and re-purposing business as usual to deal with this new crisis. It’s a global conversation Salesforce is having called Leading Through Change. And it’s all about businesses relying on each other to achieve one simple goal: Help. Learn more at salesforce.com Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb. Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guest: Arlan Hamilton.Sponsored By: Learn more about your ad choices. Visit megaphone.fm/adchoices

In today's insights show, we lift the lid on digital identity. What it is, how it works, how it varies from country to country and what are the next use cases now and in the future - especially with the impact of COVID-19. They are joined by 3 fantastic experts in the space: Joe Bloemendaal - Head of Strategy for Mitek Emma Lindley, Women in Identity and CCO for Truststamp Marcel Wendt - CTO and Founder - Digidentity With the help of our expert panel, Jason Bates and Simon Taylor dig into the three key components of digital identity: verification, authentication & authorisation, and how these are evolving. They also touch on how the covid-19 pandemic is speeding up interest in identification and making it more important than ever. This podcast is brought to you by Mitek (NASDAQ: MITK). Mitek is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in computer vision, artificial intelligence and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists businesses operating in highly regulated markets to reduce financial risk and meet regulatory requirements while increasing revenue from digital channels. Financial services, marketplaces and other organizations around the world use Mitek to reduce friction creating the digital experiences their customers expect. Mobile Deposit® and Mobile Verify® are used by millions of consumers for check deposit, new account opening and more. The company is based in San Diego with offices in New York, London, Amsterdam, Barcelona, Paris and St Petersburg. Learn more at www.miteksystems.com. Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb. Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Emma Lindley, Joe Bloemendaal, and Marcel Wendt.Sponsored By: Learn more about your ad choices. Visit megaphone.fm/adchoices

Our expert hosts, Sarah Kocianski and Adam Davis, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include: Sara Castelhano - EMEA Head of Payments and Digital Product, J.P. Morgan. Oliver Baxter - Head of Brand, Communications & Product, ByMiles Hannah Dawson, CEO and Founder, FUTRLI We cover the following stories from the fintech and financial services space: Your Coronavirus and financial services news round up 01:54 Samsung Pay team up with Sofi to launch a debit card 23:24 Mastercard’s massive financial inclusion pledge 34.16 86 400 drops mortgage rates and completes approvals in just a few hours 42.20 Monkey business: primate goes bananas at ATM 54.09 We also hear from Scott Abrahams, Senior Vice President, at Mastercard to give us the inside scoop on their 1 billion financial inclusion pledge. This podcast is brought to you by Mitek (NASDAQ: MITK). Mitek is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in computer vision, artificial intelligence and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists businesses operating in highly regulated markets to reduce financial risk and meet regulatory requirements while increasing revenue from digital channels. Financial services, marketplaces and other organizations around the world use Mitek to reduce friction creating the digital experiences their customers expect. Mobile Deposit® and Mobile Verify® are used by millions of consumers for check deposit, new account opening and more. The company is based in San Diego with offices in New York, London, Amsterdam, Barcelona, Paris and St Petersburg. Learn more at www.miteksystems.com. This podcast is also brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses. This podcast is also brought to you by Salesforce. Right now, business leaders are re-thinking, re-assessing and re-purposing business as usual to deal with this new crisis. It’s a global conversation Salesforce is having called Leading Through Change. And it’s all about businesses relying on each other to achieve one simple goal: Help. Learn more at salesforce.com Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb. Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Hannah Dawson, Oliver Baxter, Sara Castelhano , and Scott Abrahams.Sponsored By: Learn more about your ad choices. Visit megaphone.fm/adchoices

In today's show, Sam Maule lifts the lid on SMB banking practices in the US, and how they're being chronically underserved. Joined by 11:FS' Jobs to be Done guru Ryan Garner and our panel of guests, they discuss how SMBs could be better served in the future and how products and services should be designed to suit their needs. This week's guests include: Adrian Oropeza, Gen 6 Ventures Laura Cummings, Financial Health Network Jo-Ann Barett, Co-founder and owner Aromas Boutique Bakery Ryan Garner, Principal Customer and Product Lead, 11:FS It’s not new news that SMBs are historically and critically underserved by banks, despite being the biggest employer and the lifeblood of the US’ economy and in fact, most economies. So who are they turning to instead? We get our panel's expert opinions as SMB owners themselves, as well as mostly being in the fintech space. Ryan and his team have also produced some bespoke research specifically examining the needs of US SMBs and what are the jobs to be done by financial service providers to cater to their needs. You can read the full research [here](bit.ly/digitalsmb) This podcast is brought to you by Mitek (NASDAQ: MITK). Mitek is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in computer vision, artificial intelligence and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists businesses operating in highly regulated markets to reduce financial risk and meet regulatory requirements while increasing revenue from digital channels. Financial services, marketplaces and other organizations around the world use Mitek to reduce friction creating the digital experiences their customers expect. Mobile Deposit® and Mobile Verify® are used by millions of consumers for check deposit, new account opening and more. The company is based in San Diego with offices in New York, London, Amsterdam, Barcelona, Paris and St Petersburg. Learn more at www.miteksystems.com. This podcast is also brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses. Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb. Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Adrian Oropeza, JoAnn Barett, and Laura Cummings.Sponsored By: Learn more about your ad choices. Visit megaphone.fm/adchoices