

Fintech Insider Podcast by 11:FS
11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Episodes
Mentioned books

Jul 31, 2020 • 1h 1min
448. Insights: Do we still need bank branches?
Our expert host Simon Taylor is joined by some great guests to talk about the digitalisation of banking we've seen over the last few months and what this might mean for the future of bank branches. Banks around the world have for some time reduced the amount of bank branches available for customers, and during COVID-19 all banks were forced to shut their branches and adopt a truly digital way of working. But what will happen when we are past this?
Joining us this week are:
Stephen Dury - Director of Innovation at Santander UK
Stuart Sopp - CEO of Current
Keith Brannan - Chief Marketing Officer at Kasasa
Kate Moody - Senior Customer and Product Lead at 11:FS
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Kate Moody, Keith Brannan, Stephen Dury, and Stuart Sopp.
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Jul 27, 2020 • 1h 8min
447. News: Can finance ever be fully democratised?
Simon and Ross are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include:
Alex Marsh, Senior Analytics Director at Klarna
Anna Irrera, Fintech reporter, Reuters
We cover the following stories from the fintech and financial services space:
Robinhood scraps UK launch amid mounting scrutiny of trading platform (1:16)
Klarna: We tightened our lending in lockdown (16:36)
Monzo (re)launch Monzo Plus (29:28)
Goldman and Mastercard invest in Bond (40:19)
UK Government kicks off fintech review and we hear from the Economic Secretary to the Treasury (51:02)
Missing Wirecard exec Marsalek under protection of GRU in Moscow (1:01:35)
Fintech Insider listeners, we need you!
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Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Alex Marsh and Anna Irrera.
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Jul 24, 2020 • 55min
446. Insights: Digital Payments Innovation: Is this the end of cash?
Sarah Kocianski is joined by a fantastic panel of guests to discuss digital payments innovation the global shift away from cash. Here to discuss the matter are:
Jennifer Duncan - Vice President of Global Government Innovation at Mastercard
Chirag Patel - Global Head of Payments at Santander
Mario Shiliashki - CEO of Payments at PayU
Even before the pandemic, the use of cash was on the decline. Countries like the UK and Sweden were already heading towards cashless futures, and the current pandemic has only accelerated the global shift away from cash and move towards digital payments solutions. Whilst the jury is still out on whether cash is truly a transmitter of the virus, on this week's Insights show we dive into the various ways digital payments have been advancing across the world and the wider implications that come along with it. What will a move to a cashless society mean for financial inclusion? What are the potential repercussions in terms of data and privacy? And what are the risks when big tech enters the payments and personal finance markets?
Tune in to hear the discussion around these questions and much more!
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Chirag Patel, Jennifer Duncan , and Mario Shiliashki.
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Jul 20, 2020 • 1h 5min
445. News: Winners and losers in US banks’ results; SoFi’s charter and Marqeta’s IPO
Sam Maule and Jason Bates, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the US in the past week. This week's guests include:
Nick Sando, Fintech investor at Octopus Ventures
Krystal Hu, M&A Reporter, Reuters
We cover the following stories from the fintech and financial services space:
US bank results are in: and trading helps mask significant problems (01:56)
Marqeta eyes IPO (16:50)
SoFi files banking charter application with OCC (28:52)
Robinhood’s raises (again) and reaches a new valuation (36:25)
Fintech startup Lanistar raises £15 million to earn a £150M valuation (44:45)
Your weekly Wirecard roundup (57:09)
*This podcast is brought to you by Jack Henry Digital * the pioneer and creator of personal digital banking that helps community financial institutions strategically differentiate their digital offerings from those of MegaBanks, BigTechs and FinTechs.
So how do they do it? With the Banno Digital Platform—a complete, 100% API-enabled, open digital banking platform. You get beautiful, lightning-fast, native apps for your customers and members, and cloud-based, core-connected back office tools for your employees. You really have to see these products to fully understand the platform’s potential.
Visit banno.com to schedule a demo.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Krystal Hu and Nick Sando.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Jul 17, 2020 • 53min
444. Insights: African fintechs: transforming the continent's financial landscape
Simon Taylor is joined by a fantastic panel of guests to discuss the transformation of finance in Africa and how fintechs are building up the industry. Here to discuss the matter are:
Benjamin Fernandes - CEO, NALA
Fara Ashiru Jituboh - Co-Founder & CEO/CTO, Okra
Akeem Lawal - Divisional Chief Executive Officer for Transaction Processing and Enablement Business, Interswitch
In the past couple of decades, the introduction of mobile money, digital payments channels and APIs has started to reshape finance in the world’s youngest and fastest-growing continent. Focusing on East and West sub-Saharan Africa, in this show, Simon and guests discuss the concept of "leap-frogging", growing foreign interest in the African fintech market, and the implications and limitations of Africa's financial revolution for everyday people. Moreover, as the continent makes greater strides towards a digital financial future, who is still left out and what more can be done to ensure fair and equal access to the financial system?
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Akeem Lawal, Benjamin Fernandes , and Fara Ashiru Jituboh.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Jul 13, 2020 • 1h 5min
443. News: Square’s $55bn valuation - a wakeup call for big banks?
Simon and Jason are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include:
Alex Frean, Head of Corporate Affairs at Starling
Mike Dudas, Chairman of the Board at The Block
We cover the following stories from the fintech and financial services space:
Square Rally Sends Valuation Into Ranks of Biggest U.S. Banks
EU banks to take on Visa, Mastercard with new payments system
Starling do all the things including launching a dollar account, an SMB toolkit and applying for more remedies funding
SocGen acquire NeoBank Shine
The mysterious case of Wirecard’s missing COO
123456 is still most popular online password
This podcast is brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Alexandra Frean and Mike Dudas.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Jul 10, 2020 • 52min
442. Insights: Are fintech hubs dead?
Simon Taylor is joined by some great guests to talk about the future of fintech hubs. Up until now, London has been known as a global fintech hub where talent and business come to work in this booming fintech industry. As we've all gone remote, theoretically we are no longer constrained to offices and industry hotspots, so will the industry spread out more internationally after this? To talk about this, Simon Taylor is joined by a range of amazing guests, dialing in from all over the world:
Freddy Kelly - CEO of Credit Kudos
Marina Gracias - General Counsel at Varo Money
Ned Phillips - CEO of Bambu
This podcast is brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses.
Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Freddy Kelly, Marina Gracias, and Ned Phillips.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Jul 6, 2020 • 1h 6min
441. News: Wirecard hits UK fintech but BaaS is still booming
Our expert hosts, Simon and David, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include:
Joe Bloemendaal, Head of Strategy at Mitek
Nathalie Oestmann, COO, Curve
Emily Nicolle, Tech Editor, City AM
We also hear from:
Daljit Singh, Chief Design Officer, Marketing Director and Co-founder at Anna Money, and
Michael Ducker, co-founder of Pinch who is the Director of Product at Chime
We cover the following stories from the fintech and financial services space:
The Wirecard saga continues to unravel - taking UK fintechs along with it
Banking platform solarisBank raises $67.5 million at $360 million valuation
US challenger bank Chime launches Credit Builder, a credit card that works more like debit
Galileo launches Galileo Instant for creating branded debit card & digital banking experiences
Monzo educate their followers on online puppy scams
This podcast is brought to you by Mitek (NASDAQ: MITK). Mitek is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in computer vision, artificial intelligence and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists businesses operating in highly regulated markets to reduce financial risk and meet regulatory requirements while increasing revenue from digital channels. Financial services, marketplaces and other organizations around the world use Mitek to reduce friction creating the digital experiences their customers expect. Mobile Deposit® and Mobile Verify® are used by millions of consumers for check deposit, new account opening and more. The company is based in San Diego with offices in New York, London, Amsterdam, Barcelona, Paris and St Petersburg. Learn more at www.miteksystems.com.
This podcast is also brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses.
Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Daljit Singh, Emily Nicolle, Joe Bloemendaal, Michael Ducker, and Nathalie Oestmann.Sponsored By:
Learn more about your ad choices. Visit megaphone.fm/adchoices

Jul 3, 2020 • 50min
440. Insights: Credit scoring for US immigrants - It's a political issue
Our expert host, Sam Maule is joined by some great guests to talk about credit scoring for US immigrants. Credit scoring is a huge role in people's financial life in the US, and a "good" credit score help you get access to a lot of basic services such as renting an apartment, getting better quotes on insurance and access to credit cards. But what do you do as a US immigrant arriving in the country with no US credit score to prove?
As always Sam is not alone but joined by two amazing guests:
Maureen MacIsaac - Data Analytics Lead at Nova Credit
Angela Galardi Ceresnie - CEO at Climb Credit
This podcast is brought to you by Mitek (NASDAQ: MITK). Mitek is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in computer vision, artificial intelligence and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists businesses operating in highly regulated markets to reduce financial risk and meet regulatory requirements while increasing revenue from digital channels. Financial services, marketplaces and other organizations around the world use Mitek to reduce friction creating the digital experiences their customers expect. Mobile Deposit® and Mobile Verify® are used by millions of consumers for check deposit, new account opening and more. The company is based in San Diego with offices in New York, London, Amsterdam, Barcelona, Paris and St Petersburg. Learn more at www.miteksystems.com.
This podcast is also brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses.
Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Angela Galardi Ceresnie and Maureen MacIsaac.Sponsored By:
Learn more about your ad choices. Visit megaphone.fm/adchoices

Jun 29, 2020 • 1h 4min
439. News: Wirecard fallout - fintech’s Enron moment?
Our expert hosts, Sam Maule and David Brear are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include:
Erika Lucas - CEO of StitchCrew
Gerti Dervishi - Co-Founder and Chief Growth Officer at Flybits
Jillian Williams - Investment Principal at Anthemis and head of BLCK VC NYC
We cover the following stories from the fintech and financial services space:
Wirecard says €1.9bn of cash is missing and have now filed for insolvency (03:48)
The US banking sector is seeing huge growth, despite (or because of) the pandemic (18:34)
Global payments space hots up (36:00)
Stories we didn’t have time to cover (52:23)
Goldman traders mock CEO’s ‘cringeworthy’ cameo on TV show ‘Billions' (57:58)
*This podcast is brought to you by Jack Henry Digital * the pioneer and creator of personal digital banking that helps community financial institutions strategically differentiate their digital offerings from those of MegaBanks, BigTechs and FinTechs. So how do they do it? With their Banno Digital Platform—a complete, 100% API-enabled, open digital banking platform. You get beautiful, lightning-fast, native apps for your customers and members, and cloud-based, core-connected back office tools for your employees. You really have to see these products to fully understand the platform’s potential. Visit banno.com to schedule a demo.
Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Erika Lucas , Gerti Dervishi , and Jillian Williams .Links:
Wirecard says €1.9bn of cash is missing and have now filed for insolvency
The US banking sector is seeing huge growth, despite (or because of) the pandemic
Mastercard to purchase open-banking company Finicity for $825 million
Verizon's new Visa card gives wireless customers more ways to save
Samsung Reveals the new Samsung Pay Card, powered by Curve
Brex hint at a team up with Apple
Checkout.com triples valuation to $5.5 billion, making it one of Europe's top fintechs
Brazil Central Bank ices Facebook's WhatsApp payment service
Robinhood had an another outage following a tumultuous week
Zopa primes credit card as long-awaited full banking licence granted
Goldman traders mock CEO’s ‘cringeworthy’ cameo on TV show ‘Billions
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