

Fintech Insider Podcast by 11:FS
11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Episodes
Mentioned books

Sep 4, 2020 • 48min
458. Insights: BaaS in the US - user experience is the basis of competition
Simon Taylor hosts this episode and is joined by some great guests to talk about banking as a service with a particular focus on the US market. This week's guests include:
Nigel Verdon - CEO of Railsbank
Omri Dahan, Chief Revenue Officer at Marqeta
Sankaet Pathak, CEO of Synapse
Melissa Stringer, Product Lead 11:FS
Kicking the discussion off, the panel recaps the market and establishes what banking as a service actually is, what it allows customers to do and how it differs from banking services. Diving deeper, they go on to discuss the reasons why BaaS is so popular in the industry right now and how BaaS operates differently in the US compared to the UK and Europe. Rounding off the discussion, Simon and guests talk about how BaaS is changing businesses and the future of financial services.
Banking as a Service is deconstructing the banking stack.
It's enabling brands to embed finance more easily, and to tailor financial products to specific customer needs.
This is presenting new opportunities for specialised providers and offers banks extra revenue streams.
Download our report for a comprehensive, no BS view of what Banking as a Service is and what it means for the industry.
Head to bit.ly/bankingasaservice.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Melissa Stringer, Nigel Verdon , Omri Dahan, and Sankaet Pathak.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Aug 31, 2020 • 1h 1min
457. News: Can JPMorgan disrupt the UK challenger bank market?
Our expert hosts, Sarah Kocianski and Jason Bates, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include:
Shefali Roy - COO and CCO at TrueLayer
Rachel Green - Research Analyst for Insider Intelligence
We cover the following stories from the fintech and financial services space:
Railsbank to buy Wirecard UK (01:54)
JPMorgan to challenge UK banks with digital launch in early 2021 (12:00)
Under lockdown open banking payments surged 800% (25:40)
Laybuy goes floating on the Australian stock exchange (36:43)
Zopa takes first steps in digital banking with the launch of their fixed term savings accounts (45:25)
Japan is running out of credit card numbers (53:36)
*Banking as a Service is deconstructing the banking stack.
* It's enabling brands to embed finance more easily, and to tailor financial products to specific customer needs.
This is presenting new opportunities for specialised providers and offers banks extra revenue streams.
Download our report for a comprehensive, no BS view of what Banking as a Service is and what it means for the industry.
Head to bit.ly/bankingasaservice.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Rachel Green and Shefali Roy.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Aug 28, 2020 • 46min
456. Insights: Truly Digital After Dark
Our expert hosts, David Brear and Jason Bates, are joined by some of the brightest minds in the fintech industry for our first ever Truly Digital After Dark.
Anne Boden , CEO of Starling Bank
Nick Ogden, Founder and Chief Executive, RTGS Limited
Maia Bittner, Voice of the Member, Chime
Together they bring you a deep dive in to what Truly Digital really means, and how it has helped shape the face of the industry we are a part of. We will take a look at what it looks like both in the businesses, products and services created, but also the future of the FS workplace is. Join us for a great live podcast recording for some amazing insights in to how we are shaping the future of financial services, together.
This podcast is brought to you by Usertesting.
UserTesting is a leading on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why. The platform is used by many of the world's top fintech organisations, helping them deliver a seamless customer experience. To find out more, visit https://www.usertesting.com/
This podcast is also brought to you by Mitek (NASDAQ: MITK). Mitek is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in computer vision, artificial intelligence and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists businesses operating in highly regulated markets to reduce financial risk and meet regulatory requirements while increasing revenue from digital channels. Financial services, marketplaces and other organizations around the world use Mitek to reduce friction creating the digital experiences their customers expect. Mobile Deposit®️ and Mobile Verify®️ are used by millions of consumers for check deposit, new account opening and more. The company is based in San Diego with offices in New York, London, Amsterdam, Barcelona, Paris and St Petersburg. Learn more at www.miteksystems.com.
*Banking as a Service is deconstructing the banking stack.
* It's enabling brands to embed finance more easily, and to tailor financial products to specific customer needs.
This is presenting new opportunities for specialised providers and offers banks extra revenue streams.
Download our report for a comprehensive, no BS view of what Banking as a Service is and what it means for the industry.
Head to bit.ly/bankingasaservice.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Anne Boden, Maia Bittner, and Nick Ogden.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Aug 24, 2020 • 56min
455. News: Funding, funding and more funding - Robinhood, Form3, Habito & BCR Pool E
Simon Taylor and David Brear, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include:
Caroline Plumb, CEO of Fluidly
Adam Moulson, CCO at Form 3
We cover the following stories from the fintech and financial services space:
Robinhood snags third mega-investment of the year, boosting valuation to $11.2 billion (02:30)
Form3 raises $33 million with support from Nationwide and Lloyds (12:01)
BCR Pool E first winners are announced (24:36)
WeLab Bank reports over 10k account opening applications within 10 days of launch (32:21)
Habito raises £35 million to revolutionise home buying (38:29)
Citi Wants Revlon Lenders To Return $900M Paid In Error (50:53)
*Banking as a Service is deconstructing the banking stack.
* It's enabling brands to embed finance more easily, and to tailor financial products to specific customer needs.
This is presenting new opportunities for specialised providers and offers banks extra revenue streams.
Download our report for a comprehensive, no BS view of what Banking as a Service is and what it means for the industry.
Head to bit.ly/bankingasaservice.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Adam Moulson, Adrian Tse, Caroline Plumb, Daniel Hegarty, and Peter Lord.Links:
Robinhood announces another mega round, valuation soars to $11.2B
Form3 raises £33 million with support from Nationwide and Lloyds
Funding Xchange, Onfido and Fractal Labs among the BCR £20m small grant winners - AltFi
Become an IBS Intelligence BankTech Daily News Subscriber – IBS Intelligence
Habito raises £35 million to revolutionise home buying
Citi Wants Revlon Lenders To Return $900M | PYMNTS.com
Ant Group plans consumer finance firm
Square’s Cash App tests new feature allowing users to borrow up to $200 – TechCrunch
TSB to check out branch cashiers as Covid changes priorities
Learn more about your ad choices. Visit megaphone.fm/adchoices

Aug 20, 2020 • 53min
454. Insights: Digital Investing - the importance of education and community
Simon Taylor is joined by some great guests to talk about digital wealth managers. The panel will be looking at how digital wealth managers have disrupted the market and the corporate responsibility that comes along with it.
This week's guests include:
Jannick Malling - Co-founder and co-CEO, Public.com
Adam Dodds - CEO and Founder, Freetrade
Mel Stringer, Product Lead, 11:FS
Starting off, the panel takes a look at what the market space looked like prior to the current digital offerings we have now and how the new players have managed to disrupt the market. They go on to talk about the importance of education and design and how the digital wealth managers have succeeded in creating a sense of community in the world of investing.
Banking as a Service is deconstructing the banking stack.
It's enabling brands to embed finance more easily, and to tailor financial products to specific customer needs.
This is presenting new opportunities for specialised providers and offers banks extra revenue streams.
Download our report for a comprehensive, no BS view of what Banking as a Service is and what it means for the industry.
Head to bit.ly/bankingasaservice.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Adam Dodds, Jannick Malling, and Melissa Stringer.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Aug 17, 2020 • 1h 2min
453. News: Can F2 solve Facebook’s problems & will Amex buy Kabbage?
Sam Maule and Sarah Kocianski, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week in the US and beyond.
This week's guests include:
Rob Blackwell, Chief Content Officer of Promontory Network, Host of Banking with Interest podcast & former Editor-in-Chief of American Banker
Oscar Williams-Grut, Senior City Correspondent, Yahoo Finance UK
We cover the following stories from the fintech and financial services space:
Facebook Financial Formed to Pursue Company’s Commerce Ambitions - 03:42
AmEx in Advanced Talks to Buy SoftBank-Backed Kabbage - 16:00
Robinhood Blows Past Rivals in Record Retail Trading Year - 27:04
Revolut's losses jump to £100m as business surges - 35:10
Payments giant Stripe poaches General Motors’ CFO in its latest high-profile hire - 43:11
Barclays being probed by UK privacy watchdog on accusations of spying on staff - 54:54
*This podcast is brought to you by Jack Henry Digital * the pioneer and creator of personal digital banking that helps community financial institutions strategically differentiate their digital offerings from those of MegaBanks, BigTechs and FinTechs.
So how do they do it? With the Banno Digital Platform—a complete, 100% API-enabled, open digital banking platform. You get beautiful, lightning-fast, native apps for your customers and members, and cloud-based, core-connected back office tools for your employees. You really have to see these products to fully understand the platform’s potential.
Visit banno.com to schedule a demo.
*Banking as a Service is deconstructing the banking stack.
* It's enabling brands to embed finance more easily, and to tailor financial products to specific customer needs.
This is presenting new opportunities for specialised providers and offers banks extra revenue streams.
Download our report for a comprehensive, no BS view of what Banking as a Service is and what it means for the industry.
Head to bit.ly/bankingasaservice.
Listeners, we need you!
If you listen to the show, whether this is your first episode, your 451st episode, or you dip in and out, we’d love it if you could take a few minutes to give us your feedback and suggestions to help shape the future of the show!
Visit bit.ly/FintechInsiderSurvey and fill out the short survey.
It shouldn’t take more than 5 mins to complete but it would mean so much to us.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Oscar Williams-Grut and Rob Blackwell.
Learn more about your ad choices. Visit megaphone.fm/adchoices

13 snips
Aug 14, 2020 • 54min
452. Insights: Banking as a Service - the tech behind fintech
Simon Taylor are joined by some great guests to dig into exactly what we think constitutes BaaS, and why it's a super hot industry right now that's a game changer for any brand wanting to offer financial services to their customer base.
Guests this week are:
Joanne Dewar, CEO GPS
Mike Douglas, VP of Strategy at Galileo
Kate Moody, Customer Strategy Lead at 11:FS
We cover: who is doing it and how; the impact of embedded finance; and what this could unlock for the future of Financial Services.
*Banking as a Service is deconstructing the banking stack.
* It's enabling brands to embed finance more easily, and to tailor financial products to specific customer needs.
This is presenting new opportunities for specialised providers and offers banks extra revenue streams.
Download our report for a comprehensive, no BS view of what Banking as a Service is and what it means for the industry.
Head to bit.ly/bankingasaservice.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Joanne Dewar, Kate Moody, and Mike Douglas.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Aug 10, 2020 • 1h 8min
451. News: Varo Money gets their charter & Google Pay's new banking partners
Ross Gallagher and Simon Taylor are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include:
Philippa Girling, Chief Risk Officer, Varo Money
Emily Nicolle, Technology Editor, CityAM
We cover the following stories from the fintech and financial services space:
Varo Money granted national bank charter - 02:32
Google to offer co-branded accounts with eight US banks - and we spoke to Shayan Khwaja, Head of Partnerships Program at BBVA US, one of the brands partnering with Google - 15:32
Monzo announces concerns over its future with its annual report while Starling's paints a more positive picture - 30:02
HSBC profits plunge 96% as loan-loss provisions jump on coronavirus - 40:00
Apple Buys Startup to Turn iPhones Into Payment Terminals - 48:14
Wirecard processed payments for mafia-linked casino 01:01:05
Don't forget to check out our brand new research report identifying exactly how Banking as a Service is deconstructing the banking stack.
It's enabling brands to embed finance more easily, and to tailor financial products to specific customer needs.
This is presenting new opportunities for specialised providers and offers banks extra revenue streams.
Download our report for a comprehensive, no BS view of what Banking as a Service is and what it means for the industry.
Head to bit.ly/bankingasaservice
Listeners, we meed you!
If you listen to the show, whether this is your first episode, your 451st episode, or you dip in and out, we’d love it if you could take a few minutes to give us your feedback and suggestions to help shape the future of the show!
Visit bit.ly/FintechInsiderSurvey and fill out the short survey.
It shouldn’t take more than 5 mins to complete but it would mean so much to us.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Emily Nicolle, Philippa Girling, and Shayan Khwaja.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Aug 6, 2020 • 42min
450. Insights: The rise of Australian digital banking
In this week's Insights show, Simon Taylor is joined by a panel of great guests to talk all about digital banking in the Asia Pacific region. With a special focus on Australia, Simon and guests take a look at how far the industry has come, competition from Australia's 'big four' incumbents, and what the future holds for digital banks in the region. To help explore this topic, this week's guests include:
Van Le - Co-Founder, Xinja Bank
Stuart Houston - Financial Services Industry Lead, Google Cloud
Dexter Cousins - Host, Fintech Australia podcast & Founder and Managing Director, Tier One People
Banking as a Service is deconstructing the banking stack.
It's enabling brands to embed finance more easily, and to tailor financial products to specific customer needs.
This is presenting new opportunities for specialised providers and offers banks extra revenue streams.
Download our report for a comprehensive, no BS view of what Banking as a Service is and what it means for the industry.
Head to bit.ly/bankingasaservice.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Dexter Cousins, Stuart Houston , and Van Le .
Learn more about your ad choices. Visit megaphone.fm/adchoices

Aug 3, 2020 • 1h 9min
449. News: Can fintech fast track our economic recovery?
Simon and Sarah, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include:
Charlotte Crosswell, CEO, Innovate Finance
Viktor Nebehaj, CMO and co-founder, Freetrade
We cover the following stories from the fintech and financial services space:
Fintech industry “firing on all cylinders” despite VC investment in UK fintechs down 39%
Barclays profit halves as it sets aside another £1.6bn to cover COVID-19 losses
Inside Britain's pandemic-era amateur investment boom
Moneybox crowd funds £4M in 4 hours - and we hear from their co-founder Ben Stanway to tell us what this means for the future of Moneybox
JPMorgan Chase partners with Marqeta to launch 'virtual' credit cards - and we spoke to Omri Dahan, Chief Revenue Officer at Marqeta to get their perspective on this.
And finally: Antchain, a blockchain project under Ant financial group, hired a seniors citizens choir to perform a bespoke promo song, while dressed as ants.
Don't forget to check out our brand new research report identifying exactly how Banking as a Service is deconstructing the banking stack.
It's enabling brands to embed finance more easily, and to tailor financial products to specific customer needs.
This is presenting new opportunities for specialised providers and offers banks extra revenue streams.
Download our report for a comprehensive, no BS view of what Banking as a Service is and what it means for the industry.
Head to bit.ly/bankingasaservice. (specify link is all lower case)
If you listen to the show, whether this is your first episode, your 449th episode, or you dip in and out, we’d love it if you could take a few minutes to give us your feedback and suggestions to help shape the future of the show!
Visit bit.ly/FintechInsiderSurvey and fill out the short survey.
It shouldn’t take more than 5 mins to complete but it would mean so much to us.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!Special Guests: Ben Stanway, Charlotte Crosswell, Omri Dahan, and Viktor Nebehaj.
Learn more about your ad choices. Visit megaphone.fm/adchoices


