
Fintech Insider Podcast by 11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Latest episodes

Jun 24, 2022 • 48min
639. How do we make financial services more LGBTQ-inclusive?
Our expert hosts, Benjamin Ensor, is joined by some great guests to ask: “how do we make financial services LGBTQ inclusive?”
To mark this year’s Pride month, but also hopefully creating a conversation relevant at any time, we’re asking: what issues has the LGBTQ community faced and continues to face when it comes to financial services? What solutions are being found? And what could the future hold?
This week's guests include:
Charlotte Fereday, Product Director, 11:FS
David Auten, Co-host, Queer Money Podcast
Steve Wardlaw, Chairman, Emerald Life
Kate Anthony, CEO, Euphoria
This episode is sponsored by FullCircl
You’re under pressure on multiple fronts – demanding customers, competitors making a grab for market share, regulatory scrutiny, and high cost-to-serve. So, what to do?
Whether you’re a bank or financial services company, future-ready transformation can only be achieved by implementing a holistic Customer Lifecycle Intelligence (CLI) strategy.
This new whitepaper explores how CLI will help you find the right customers, onboard them faster, and keep them for life. Check out the whitepaper here!
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Charlotte Fereday, David Auten, Kate Anthony, and Steve Wardlaw.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Jun 20, 2022 • 59min
638. News: Allica bank raises for SMEs and Backbase raises to transform the back end of banking
Our expert hosts, Benjamin Ensor and Gwera Kiwana, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
This week's guests include:
Søren Aabel Hammer, CEO, Mazepay
Keshvi Radia, Head of Product for Payments, Allica Bank
Tim Rutten, SVP of Strategy, Backbase
With soundclips from:
Richard Davies, CEO, Allica Bank
Jacob Groth, Customer Relations Director, P27
We cover the following stories from the fintech and financial services space:
Allica Bank secures £55m in equity and debt round - 5:50
Backbase secures €2.5bn valuation after €120m investment - 16:30
Instant payments top the agenda for Swedish banks says P27 - 29:45
Starling snaps up £500m mortgage book in shift from Covid loans - 39:05
MFS Africa extends its Series C by $100m, bringing total to $200m - 47:30
CaixaBank and Microsoft explore the metaverse - 49:10
Shopify loses early big investor over rising competition - 50:40
Deadmau5 is launching his own online bank - 53:00
This episode is sponsored by FullCircl
You’re under pressure on multiple fronts – demanding customers, competitors making a grab for market share, regulatory scrutiny, and high cost-to-serve. So, what to do?
Whether you’re a bank or financial services company, future-ready transformation can only be achieved by implementing a holistic Customer Lifecycle Intelligence (CLI) strategy.
This new whitepaper explores how CLI will help you find the right customers, onboard them faster, and keep them for life. Check out the whitepaper here!
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Jacob Groth, Keshvi Radia, Richard Davies, Søren Aabel Hammer, and Tim Rutten.Links:
Allica Bank secures £55m in equity and debt round
Backbase secures €2.5bn valuation after €120mn investment
Instant Payments Top the Agenda For Swedish Banks Says P27
Starling snaps up £500mn mortgage book in shift from Covid loans
MFS Africa extends its Series C by $100 million, bringing total to $200 million
CaixaBank and Microsoft explore the metaverse
Deadmau5 is launching his own online bank
Shopify Loses Early Investor Mawer Over Rising Competition
Learn more about your ad choices. Visit megaphone.fm/adchoices

Jun 17, 2022 • 55min
637. Insights: What can crypto learn from TradFi?
Our expert host, David M. Brear is joined by some great guests to break down what lessons the burgeoning crypto industry could take from traditional finance.
We want to get into the weeds and look at: product, UX, design, biz ops and much more alongside very special guests in the space to argue both sides of the debate.
Are there crossovers? Could trad finance also learn from crypto? Where can they both do better? Let's find out!
This week's guests include:
Jason Mikula, Founder and publisher, Fintech Business Weekly
Louisa Murray, Chief Operating Officer, UK & Europe, Railsr
David Birch, author, advisor and investor in digital financial services
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Dave Birch, Jason Mikula, and Louisa Murray.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Jun 13, 2022 • 57min
636. News: Have Apple pressed the Buy Now Pay Later nuke button?
Our expert hosts, Gwera Kiwana and Nicole Perry, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
This week's guests include:
Lena Hackelöer, CEO & Founder, Brite Payments
Tim Waterman, Chief Commercial Officer, Zopa
With soundclips from:
Dare Okoudjou, Founder & CEO, MFS Africa
Daniel Kjellén, CEO and Co-Founder, Tink
Peter Lord, CEO, Codat
Myles Stephenson, Founder & Chief Executive, Modulr
We cover the following stories from the fintech and financial services space:
Apple Pay Later is the company’s take on a buy now, pay later service - 4:42
Challenger bank Zopa enters BNPL market - 16:21
African payments company makes rare purchase of US fintech - 29:00
Open banking platform Tink strikes payments deal with Revolut - 37:35
JPMorgan Backs Software Startup Codat at $825 Million Valuation - 46:40
Modulr Unveils SEPA Instant Service for Real-Time European Business Payments - 49:50
Rapyd launches out of this world competition for software developers to win a trip to the edge of space - 51:40
This episode is sponsored by TrueLayer
Let’s face it, cards were not designed for online. Payments can take days to settle, hurting customer loyalty. While high fraud, clunky checkouts and expensive fees mean millions in missed revenue.
At TrueLayer, we’ve made instant payments available for businesses across Europe and the UK. So you can cut costs, fight fraud and get money moving fast.
To learn more visit: www.TrueLayer.com/payments
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Daniel Kjellén, Dare Okoudjou, Lena Hackelöer, Myles Stephenson , Peter Lord, and Tim Waterman.Links:
Apple Pay Later is the company’s take on a buy now, pay later service
Challenger bank Zopa enters crowded BNPL market
African payments company makes rare purchase of US fintech
Open banking platform Tink strikes payments deal with Revolut
JPMorgan Backs Software Startup Codat at $825 Million Valuation
Modulr Unveils SEPA Instant Service for Real-Time European Business Payments
Rapyd launches out of this world competition to ‘Hack the Galaxy’ for software developers to win a trip to the edge of space
Learn more about your ad choices. Visit megaphone.fm/adchoices

Jun 10, 2022 • 45min
635. Insights: How can payments companies compete?
In this episode, in association with TrueLayer, David M. Brear is joined by some great guests to look at how the payments industry is looking to diversify, through partnerships and value-added-services, to stay competitive.
If payments is the ‘bread and butter’ of the fintech industry, then many companies are now looking to top that bread with extras and make themselves a sandwich!
But with PWC predicting the global digital payments market will reach $361.30bn by 2030 – why are so many payment companies looking to add more?
This week's guest include:
Francesco Simoneschi, Co-founder and CEO, TrueLayer
Amrita Srivastava, Executive Director, Growth & Global Business Development, Binance
Sarah Barslund Lauridsen, Head of Product, Banking Circle
This episode is sponsored by TrueLayer
Let’s face it, cards were not designed for online. Payments can take days to settle, hurting customer loyalty. While high fraud, clunky checkouts and expensive fees mean millions in missed revenue.
At TrueLayer, we’ve made instant payments available for businesses across Europe and the UK. So you can cut costs, fight fraud and get money moving fast.
To learn more visit: www.TrueLayer.com/payments
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Amrita Srivastava, Francesco Simoneschi, and Sarah Barslund Lauridsen.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Jun 6, 2022 • 54min
634. News: Alloy and Nova Credit partner to help migrants and green fintech initiative launched
Our expert hosts, Gwera Kiwana and Sim Rai, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
This week's guests include:
Eric Johansson, Fintech Editor, Verdict
Brian Bender, VP of Strategic Alliances, Alloy
With soundclips from:
Gerrit Sindermann, Project Director, Green Digital Fintech Alliance
We cover the following stories from the fintech and financial services space:
Nova Credit Teams with Alloy on Inclusive Business Lending - 4:25
World's first green fintech taxonomy launched - 14:45
African growth promise tempts investors - 26:00
Embattled payments startup Bolt is cutting one-third of staff - 34:40
Bank of America boss Moynihan knocks crypto - 44:10
Varo, first chartered neobank, could run out of money by end of year, regulatory filings show - 45:40
Sex Pistols announce commemorative God Save The Queen coin and NFT - 48:50
This episode is sponsored by Alto IRA
Did you know the majority of people are investing in cryptocurrency through a taxable account, when they could be using an IRA and avoiding or deferring the taxes?
With an Alto CryptoIRA, you can invest in crypto without tax headaches. Create a free account in minutes. Choose from over 150 coins, and invest with as little as $10. No setup charges and no account fees.
To open an Alto CryptoIRA with as little as $10, just go to www.altoira.com/insider
This episode is sponsored by TrueLayer
Let’s face it, cards were not designed for online. Payments can take days to settle, hurting customer loyalty. While high fraud, clunky checkouts and expensive fees mean millions in missed revenue.
At TrueLayer, we’ve made instant payments available for businesses across Europe and the UK. So you can cut costs, fight fraud and get money moving fast.
To learn more visit: www.TrueLayer.com/payments
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Brian Bender, Eric Johansson, and Gerrit Sindermann.Links:
Nova Credit Teams with Alloy on Inclusive Business Lending
World's first green fintech taxonomy launched
African growth promise tempts investors
Embattled payments startup Bolt is cutting one-third of staff
Bank of America boss Moynihan knocks crypto
Varo, First Chartered Neobank, Could Run Out of Money By End of Year, Regulatory Filings Show
Sex Pistols announce commemorative God Save The Queen coin and NFT
Learn more about your ad choices. Visit megaphone.fm/adchoices

Jun 3, 2022 • 42min
633. Insights: Will embedded finance make or break the fintech industry?
Our expert host, Gwera Kiwana, is joined by some great guests to ask: “Will the rise of embedded finance make or break the fintech industry?”
if embedded finance has taken fintech’s offerings mainstream and given the power to everyone, then who loses out because of that? And does that even matter to consumers?
The week's guest include:
Anabel Perez, President & CEO, NovoPayment
Mark Vermeersch, Chief Platform Officer, Treasury Prime
Ruth Foxe Blader, Partner, Anthemis
This episode is sponsored by Alto IRA
Did you know the majority of people are investing in cryptocurrency through a taxable account, when they could be using an IRA and avoiding or deferring the taxes?
With an Alto CryptoIRA, you can invest in crypto without tax headaches. Create a free account in minutes. Choose from over 150 coins, and invest with as little as $10. No setup charges and no account fees.
To open an Alto CryptoIRA with as little as $10, just go to www.altoira.com/insider
This episode is sponsored by TrueLayer
Let’s face it, cards were not designed for online. Payments can take days to settle, hurting customer loyalty. While high fraud, clunky checkouts and expensive fees mean millions in missed revenue.
At TrueLayer, we’ve made instant payments available for businesses across Europe and the UK. So you can cut costs, fight fraud and get money moving fast.
To learn more visit: www.TrueLayer.com/payments
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Anabel Perez, Mark Vermeersch, and Ruth Foxe-Blader.
Learn more about your ad choices. Visit megaphone.fm/adchoices

May 30, 2022 • 59min
632. News: Klarna announces big layoffs while Chase bags UK customers
Our expert hosts, Benjamin Ensor and Sim Rai, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
This week's guests include:
Philip Kelvin, Co-founder & CEO, Tranch
Sophie Winwood, Early Stage VC Investor at Anthemis
We cover the following stories from the fintech and financial services space:
Klarna laid off 10% of its workforce through a video message - 3:20
£8bn in 8 months: Chase wins 500k UK customers - 14:10
London-based BNPL startup Tranch nabs £3.5m to bring payment flexibility to businesses - 24:50
Founder alleges that fintech startup is ‘copy-and-pasting’ its business - 37:00
Neobanks are plentiful but rarely profitable - 45:15
CaixaBank issues Braille card for visually impaired - 46:30
Fintech Insider mailbag - 48:00
Got a question you want us to answer? Submit it here: https://forms.gle/iaq7HSmiVLMPY8oV9
This episode is sponsored by Alto IRA
Did you know the majority of people are investing in cryptocurrency through a taxable account, when they could be using an IRA and avoiding or deferring the taxes?
With an Alto CryptoIRA, you can invest in crypto without tax headaches. Create a free account in minutes. Choose from over 150 coins, and invest with as little as $10. No setup charges and no account fees.
To open an Alto CryptoIRA with as little as $10, just go to www.altoira.com/insider
This episode is sponsored by TrueLayer
Let’s face it, cards were not designed for online. Payments can take days to settle, hurting customer loyalty. While high fraud, clunky checkouts and expensive fees mean millions in missed revenue.
At TrueLayer, we’ve made instant payments available for businesses across Europe and the UK. So you can cut costs, fight fraud and get money moving fast.
To learn more visit: www.TrueLayer.com/payments
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Philip Kelvin and Sophie Winwood.Links:
Klarna laid off 10% of its workforce through a video message
£8bn in 8 months: Chase wins 500k UK customers
London-based BNPL startup Tranch nabs £3.5 million to bring payment flexibility to businesses
Founder alleges that YC-backed fintech startup is ‘copy-and-pasting’ its business
Neobanks are plentiful but rarely profitable
CaixaBank issues Braille card for visually impaired
Learn more about your ad choices. Visit megaphone.fm/adchoices

May 27, 2022 • 1h 10min
631. Insights: After Dark: Ripping up the rulebook
Welcome to the latest installment of After Dark, titled 'Ripping up the rule book', recorded live in New York City!
Our expert hosts, David M. Brear and Gwera Kiwana, are joined by some great guests to delve into the premise that DeFi and embedded finance are the punk and hip-hop of financial services respectively.
While Defi took punk’s DIY ethic and disrespect for its predecessors, embedded finance’s strategy of sampling and reworking the hits of yesteryear is straight from hip-hops playbook.
Who will hit the mainstream? Could we see collaboration and crossovers coming? And can mainstream players move into the counterculture?
This week's guest include:
Wiza Jalakasi, VP, Developer Relations, Chipper Cash
Larisa Daberko, Head of Partnerships, Orum
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Larisa Daberko and Wiza Jalakasi.
Learn more about your ad choices. Visit megaphone.fm/adchoices

May 23, 2022 • 1h 7min
630. News: Griffin goes for banking licence and InDebted looks to disrupt UK debt collection
Our expert hosts, Gwera Kiwana and Benjamin Ensor, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
This week's guests include:
David Jarvis, CEO, Griffin
Medha Agarwal, Partner, Redpoint Ventures
Lachlan Heussler, Chief Strategy Officer, InDebted
With soundclips from:
Joe Colchester, Product Manager, 11:FS Pulse
We cover the following stories from the fintech and financial services space:
UK-based BaaS fintech Griffin applies for banking licence - 4:46
Digital debt collection agency InDebted arrives in the UK aiming to improve sector image - 17:24
For the first time, Japan’s SoftBank could spend more on share buybacks than new investments - 33:10
Revolut continues trend of older users adopting fintech - 45:20
Banking-as-a-service startup Unit closes on $100M at a $1.2B valuation - 53:00
Apple will let your subscription apps charge you more money without asking - 54:54
Nubank beats revenue estimates on strong customer growth - 56:23
Goldman Sachs to offer senior staff unlimited holiday - 59:00
This episode is sponsored by Alto IRA
Did you know the majority of people are investing in cryptocurrency through a taxable account, when they could be using an IRA and avoiding or deferring the taxes?
With an Alto CryptoIRA, you can invest in crypto without tax headaches. Create a free account in minutes. Choose from over 150 coins, and invest with as little as $10. No setup charges and no account fees.
To open an Alto CryptoIRA with as little as $10, just go to www.altoira.com/insider
This episode is sponsored by TrueLayer
Let’s face it, cards were not designed for online. Payments can take days to settle, hurting customer loyalty. While high fraud, clunky checkouts and expensive fees mean millions in missed revenue.
At TrueLayer, we’ve made instant payments available for businesses across Europe and the UK. So you can cut costs, fight fraud and get money moving fast.
To learn more visit: www.TrueLayer.com/payments
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: David Jarvis, Joe Colchester, Lachlan Heussler, and Medha Agarwal.Links:
UK-based BaaS fintech Griffin applies for banking licence
Digital debt collection agency InDebted arrives in the UK aiming to improve sector image
For the first time, Japan’s SoftBank could spend more on share buybacks than new investments
Revolut continues trend of older users adopting fintech
Banking-as-a-service startup Unit closes on $100M at a $1.2B valuation
Apple will let your subscription apps charge you more money without asking
Buffett-backed Nubank beats revenue estimates on strong client additions
Goldman Sachs to offer senior staff unlimited holiday
Learn more about your ad choices. Visit megaphone.fm/adchoices