

Fintech Insider Podcast by 11:FS
11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Episodes
Mentioned books

Jan 18, 2024 • 52min
818. Insights: How to build trust in financial services
Exploring the impact of the 2008 financial crisis on trust in the industry. CEO of Carmula shares frustration with used car finance market. Importance of trust, cyber attacks, and customer well-being. Understanding customer needs and delivering value. Shift from face-to-face to digital channels. Importance of trust, customer-centricity, and financial literacy.

Jan 15, 2024 • 1h 8min
817. News: Elon Musk's X Announce Peer-to-Peer Payments
Nirav Patel, CEO at Andaria Financial Services, and Jason Mikula, Founder of Fintech Business Weekly, join the hosts to discuss Elon Musk's plans for peer-to-peer payments on X (formerly Twitter). They also cover topics such as embedded finance, Revolut's biometric data lawsuit, rate cuts by Barclays and Santander, SEC's approval of new Bitcoin ETPs, China's Ant Group eyeing a Dutch fintech acquisition, and record high pothole insurance claims.

Jan 11, 2024 • 51min
816. Insights: The current state of open banking
Guests Kiaan Pillay and Andrew Escobar discuss the current state of open banking and its impact on financial services. They explore the benefits of open banking, such as personal finance apps and simplified payments. The podcast also examines the regulation of open banking in different countries, highlighting the progress and challenges faced. The speakers emphasize the role of open banking in fostering competition, innovation, and customer-centric experiences.

Jan 8, 2024 • 60min
815. News: Should Wise be worried about Zing?
This week's podcast discusses HSBC's launch of the multi-currency app Zing and its competition with Wise. They also talk about Pave Bank's funding, the UK-Switzerland financial services agreement, Blackstone's acquisition of Sony Payment Services, and the challenges of Buy Now Pay Later. They also touch on HSBC selling its French retail banking business and the UK's tax collector cracking down on side hustles.

5 snips
Jan 4, 2024 • 42min
814. Insights: Our 2024 fintech predictions
The hosts make bold predictions for the fintech industry in 2024 and reflect on last year's predictions. They discuss innovation for SMEs, access to credit, and debt management. The slow progress in fintech is highlighted, along with the importance of life orchestration and financial literacy. Tailored credit for SMEs and modernizing core systems are explored. Fintech predictions for the wealthy and underserved are discussed, including the desire for digital experiences, financial wellbeing, and potential IPO prospects.

Dec 29, 2023 • 49min
Bonus: Behind the Scenes of Fintech Insider
The Fintech Insider podcast takes a behind-the-scenes look at producing the show, highlights memorable moments and challenges faced, and promotes their products and services. They discuss the role of the social media and community manager, engage with their audience, reflect on favorite podcast moments, and share banking jokes and love heart messages.

Dec 20, 2023 • 55min
813. Insights: Fintech's biggest stories of 2023
In this podcast, the 11:FS panel discusses the biggest fintech stories of 2023. They cover topics such as the impact of interest rate changes on fintech companies and customer behavior, the success of fintech startup Revolu, the challenges and impact of merging organizations, the decline of Goldman Sachs in embedded finance, generative AI in the financial sector, and exciting developments in fintech.

Dec 18, 2023 • 1h 10min
812. News: CaixaBank's GenAI revolution and our fintech naughty or nice list
This episode of the podcast features Aditi Subbarao, Global Financial Services Lead at Instabase, and Megan Cooper, Chief Product Officer at ClearBank. They discuss topics such as CaixaBank's creation of a team for GenAI initiatives, TikTok's acquisition of Tokopedia, Network International and Huawei joining forces in the UAE, Canapi launching a new fund to support US fintechs, and Citibank's investment in Colombian B2B fintech Supra.

Dec 15, 2023 • 45min
811. Insights: Meet the 2023 11:FS Hall of Famers: Sitoyo lopokoiyit and Sopnendu Mohanty
In this special episode, we meet the 2023 11:FS Hall of Famers including Sopnendu Mohanty, Anne Boden, and Sitoyo Lopokoiyit. They discuss their game-changing contributions to fintech, such as Mahanty's role as Chief Fintech Officer at MAS and Lopokoiyit's work transforming mobile money solutions in Africa. They also tackle challenges for visually impaired individuals and emphasize the importance of collaboration and innovation.

Dec 11, 2023 • 51min
810. News: Robinhood is coming to the UK and Wise help SMEs with Allica Bank
Guests Sophie Winwood, Roisin Levine, and Oliver Smith discuss Robinhood's entry into the UK market and its controversies. They also talk about Allica Bank's partnership with Wise to enhance cross-border payments for UK SMEs. The podcast covers N26's partnership with Upvest for ETF trading, Adyen's collaboration with Klarna, and Natwest's innovative approach to educate people about modern scams through a board game.


