

Fintech Insider Podcast by 11:FS
11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Episodes
Mentioned books

Dec 8, 2023 • 50min
809. Insights: Seeking real value in the Aussie fintech space (Rewind)
Dexter Cousins, Founder of Tier One People, joins the podcast to talk about fintech in Australia. They discuss the growth and potential of the Australian fintech market, the challenge of creating the right culture in fintech companies, and the divide between customer experience and backend operations. They also explore the potential of CBDCs and Australia's startup-friendly ecosystem.

Dec 6, 2023 • 47min
Bonus: David M. Brear on the Wharton Fintech Podcast
David M. Brear, CEO of 11:FS, discusses the challenges faced by traditional financial services in adapting to digital enhancements and the importance of prioritizing employees over customers. He also explores the concept of marketplace solutions and the integration and orchestration of providers in the financial services industry. The conversation touches on Bank as a Service and Bank as a Box, as well as the changing landscape of the industry with competition between big incumbents and fintech disruptors.

Dec 4, 2023 • 1h 9min
808. News: JP Morgan eye growth in Abu Dhabi and Check tackle payroll fraud
Andrew Brown, CEO & Co-Founder at Check, Stew Cofer, Head of EMEA Payment Specialists & Embedded Finance at J. P. Morgan, and Nicole Casperson, Founder & Author at Fintech Is Femme, join the podcast. They discuss Check's new tools for payroll businesses, J.P. Morgan's plans for expansion in Abu Dhabi, Australian banks' new scam protection measures, Kroo Bank's successful crowdfunding, ekko and Tusk's African conservation projects, and the impact of BNPL on Cyber Monday spending.

Dec 1, 2023 • 44min
807. Insights: Managing regulation without compromising innovation
Guests James Baston-Pitt and Ed Pugh discuss managing regulation without compromising innovation in banking. They explore the significance of regulation and identity risk in the FinTech industry, managing risk and identity verification in business, understanding risk and rewards in business decisions, the role of regulation in managing financial crises, and the state of the finance industry and the need for innovation.

Nov 27, 2023 • 1h 4min
806. News: Alphabet's mega Monzo deal and The Rock's Mighty Oak
This week's guests, Iana Dimitrova and Ralph Rogge, join the hosts to discuss Google's £300m investment in Monzo, Crezco's £12m raise and partnership with Xero, Revolut's bond trading feature, the demand for open banking regulation in Canada, Petal's search for a buyer, Mastercard's entrance into China's domestic payment processing, and The Rock's Mighty Oak debit card launch.

12 snips
Nov 24, 2023 • 53min
805. Insights: One year of ChatGPT
Anouk Moll, Entrepreneur and AI expert, joins the podcast to discuss the impact of ChatGPT in fintech and AI adoption by banks and financial institutions. They also dive into the future of AI in finance and the integration of generative AI in the industry.

Nov 20, 2023 • 1h 4min
804. News: Exits for HSBC, Chip reaches profitability and is Klarna taking on Shopify?
Guests Alex Johnson and Paul Delaney join the hosts to discuss HSBC's refocus on Asia, Chip's journey to profitability, and Klarna's shift to marketplace and merchant enablement. They also explore the EU and Parliament's agreement on new instant payment rules and the value of human interaction in customer service.

23 snips
Nov 17, 2023 • 50min
803. Insights: How to rebrand a fintech
On this episode, the guests discuss rebranding in the fintech industry, highlighting successful and unsuccessful examples. They emphasize the importance of a strategic problem to solve, brand personality, and resonating with internal stakeholders. The challenges of rebranding a fintech company, including alignment with acquisitions and local market adaptation, are explored. The speakers also provide practical steps to start a fintech rebrand and discuss the challenges and benefits, such as finding and hiring designers, operationalizing new design styles, and managing partner communication.

Nov 13, 2023 • 1h 4min
802. News: Crowdcube acquire Semper and OakNorth do business banking
Matt Cooper of Crowdcube, Valentina Kristensen of Oaknorth, and Olivia Minnock of mmob discuss the acquisition of Semper by Crowdcube, OakNorth's entry into business banking, Adyen and Plaid's partnership in the US, N26 pulling out of Brazil, Klarna's setup of a UK holding company, and John Lewis' new BNPL products.

Nov 10, 2023 • 48min
801. Insights: How does climate change impact fintechs?
Niclas Persson, CEO at Deedster, joins the host to discuss how fintechs are embedding green thinking and supporting climate targets. They explore the impact of short-term returns on addressing climate change, the divide in banks' response to Gen Z concerns, and the factors driving the transition in the financial industry. The podcast highlights the challenges and opportunities for fintechs in promoting sustainability and introducing green financial products.


