The Public Sector Show by TechTables

Featuring Raimundo Rodulfo, CIO of the City of Coral GablesConnect with Raimundo: https://www.linkedin.com/in/raimundorodulfo/Sponsor: Nagarro Public SectorNagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en.SummaryJoe Toste interviews Raimundo Rodulfo, CIO of the City of Coral Gables. The city was founded by George Merrick, the founder of the University of Miami and a real estate developer and builder of one of the first major planned communities in the United States in the early 1900s.Raimundo explains how the city is strategically located in the center of Miami-Dade, with a population of 51,000 and 1 million vehicles commuting through it weekly.It is also home to the University of Miami and many international headquarters, such as Delmonte, HBO for the Americas, and IBM, meaning the city impacts the area's quality of life, public safety, and transportation.Timestamps0:00 - Intro2:15 - George Merrick’s vision of a planned community6:12 - Human Capital & Infrastructure6:42 - Mark Wheeler, CIO, City of Philadelphia- Jack thinks he is Obi-Wan Kenobi12:26 - Smart City Digital Library19:05 - Smart cities are about improving the quality of life for our citizens20:21 - OutroSign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here: https://www.techtables.com/Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.➔ Sign up here:Follow TechTables:💻 website ➔ https://www.techtables.com/🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/🐣 Twitter ➔ https://twitter.com/thejoetosteListen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes on https://www.techtables.com/And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.Whenever you're ready, here are 5 ways I can help you:→ Newsletter - subscribe for free. → Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com→ Live Events - stay in touch about locations and dates in 2023!→ Book me to speak - click here!→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Featuring Bill Zielinski, CIO, City of DallasConnect w/ Bill: https://www.linkedin.com/in/bill-zielinski-01566712a/Sponsor: Nagarro Public SectorNagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en.SummaryGreat leaders work to create an efficient team and system that can run without them, creating trust and value. The ultimate takeaway? Great leaders multiply.Show Notes:0:00 Intro 2:42 Developing individuals and managing an organization 4:28 Building unique skills and experiences for professional success 5:08 Creating a cohesive team 7:44 The importance of having a "north star" 10:59 Being proactive in the delivery of IT services 14:31 Helping an organization grow and learn 15:10 "Working myself out of a job..." 25:30 Infrastructure creates business opportunities & upwardly mobility for employment Sign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here: https://www.techtables.com/Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.➔ Sign up here:Follow TechTables:💻 website ➔ https://www.techtables.com/🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/🐣 Twitter ➔ https://twitter.com/thejoetosteListen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes on https://www.techtables.com/And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.Whenever you're ready, here are 5 ways I can help you:→ Newsletter - subscribe for free. → Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com→ Live Events - stay in touch about locations and dates in 2023!→ Book me to speak - click here!→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

In this episode of The Public Sector Show by TechTables, join host Joe Toste as he sits down with Krishna Edathil, Director of Enterprise Solution Services (Cloud/AI) at the State of Texas, and Shauna Rodgers, Chief Digital and Data Officer at the Texas Attorney General’s Office, to dive into their digital deep dive strategies. They share insights into leveraging automation, data intelligence, and cloud transformations to drive better citizen experiences and discuss the impact of the pandemic on their technology and AI strategies, along with the cutting-edge initiatives they are spearheading. Timestamps:00:00 - Introduction to the episode and the guests, Krishna Edathil, Director of Enterprise Solution Services (Cloud/AI) at the State of Texas, and Shauna Rogers, Chief Digital and Data Officer at the Texas Attorney General’s Office.01:06 - Uncommon results through teamwork: A deep dive into the micro vision for the attorney general's office and the focus on serving the public, with a special emphasis on child support services.03:25 - Overcoming challenges during the pandemic: How the technology organization at the attorney general's office stepped up to handle an influx of calls and emails related to child support services during the COVID-19 pandemic.04:56 - Progress in Cloud and AI at the state of Texas: Updates on the state's journey from the early stages to the walk stage of cloud transformation, including the number of proof of concepts and ideas for improving citizen services.06:17 - Leveraging automation and data intelligence: Insights into using technology to drive better experiences for the citizens of Texas who consume state services.08:54 - Lessons learned and collaboration: Shauna and Krishna share their experiences working together and the valuable lessons they've learned from each other that have been incorporated into their respective work areas.11:27 - Human-centric approach to technology teams: Exploring the composition of technology teams and strategies for recruiting talent, including utilizing internships and encouraging collaboration between state agencies.25:20 - Episode wrap-up and thank you to the guests.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Live from the Commodore Perry Estates Live Podcast Tour! Featuring - Cory Wilburn, CIO at the Texas General Land Office (GLO) & Rheda Moseley, CIO at Texas Alcoholic Beverage Commission (TABC) This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Featuring - Rick Blanco, CIO at Texas Health & Human Services In this episode, we chat with Rick Blanco, CIO at Texas Health & Human Services. Rick discussed the impactful efforts of hiring veterans and the importance of a mission-driven workforce. He shared his journey from a networking admin to CIO, emphasizing the value of seizing opportunities. Rick also talked about the art of storytelling in securing funding with the state legislature and building strong relationships. His passion for fly fishing and ranching added a personal touch to the conversation. Overall, Rick's leadership and dedication to mission-driven initiatives served as an inspiration for aspiring leaders in the public sector.Timestamp00:00 Grew up in military family, mission-driven.06:20 HHS making positive impact, caring for people.07:46 Embrace challenges, make a positive difference.13:26 Crafting compelling story to secure project funding.14:06 Writer mandated modernization plan publication, transparency emphasized.17:38 Supporting managed care services through technology partnerships.22:10 Career success relies on relationships and preparedness.24:35 Sharing stories about experiences over drinks later.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Summary HighlightsMandy Crawford and Kevin Gilbertson talk about the importance of building relationships with legislators to advocate for funding and support for technology initiatives. They emphasize the need to understand legislators' interests and priorities and communicate technology's value to their constituents. They also talk about the importance of collaboration and learning from other CIOs and states to improve technology solutions and services.Connect with Mandy Crawford: https://www.linkedin.com/in/amanda-crawford-dir/Connect with Kevin Gilbertson: https://www.linkedin.com/in/kgilbertson/Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter below.TechTables is a listener-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Featuring Summer Xiao, Deputy CIO - Enterprise Applications/PMO at City of Houston📬 Subscribe to the newsletter 🎙 About the episodeIn this episode, we dive into the importance of mental wellness with Summer Xiao, Deputy CIO of Enterprise Applications at the City of Houston. Summer shares valuable insights on creating a safe space for team members to share stress, recognizing signs of distress, and fostering a sense of identity outside of work. Learn how building trust, open communication, and leadership support are key to enhancing team performance and well-being. Don't miss out on this valuable conversation that goes beyond technology in the public sector.00:00 Joe Toste hosts public sector tech podcast.05:52 Recognizing signs of distress in high performers.06:36 Benching players, human complexity, tips for leaders.11:03 Public sector tech leaders share valuable insights.Key HighlightsMental Health in IT Professionalism: "I was having mental breakdowns. And that's when I realized the path we chose to be it professionals isn't going to be easy mentally."— Summer Xiao [00:01:48 → 00:01:59]Trust and Sharing Stress: "So I think the first thing is people don't share stress with others that they don't trust."— Summer Xiao [00:02:43 → 00:02:51]Workplace Stress Management: "But that's how you create the safe environment. First is establishing trust."— Summer Xiao [00:03:37 → 00:03:40]Preventing Burnout in the Workplace: "How do we recognize it earlier to say, hey, I think somebody's really going down this. They're really unwell emotionally, and mentally, how do we peel them back before they become a negative influence on everybody else?"— Summer Xiao [00:05:11 → 00:05:27]Leadership and Workforce Management: "And you have to recognize that early in the situations where we had to let people go, I think as a leader, I haven't recognized that early enough. That's the biggest learning. So I'm constantly serving right now, especially as my top performers who's going to start going down the path. Let me yank them back. Right. And some of the sure signs that somebody is under distress is if they're a high performer and they lose the ability to listen, you find yourself having to repeat something multiple times, and they still make the same mistakes."— Summer Xiao [00:05:52 → 00:06:22]Supportive Leadership in the Workplace: "When I go to my CIO saying, hey, summer is stressed. It's not a foreign concept to her. She's very accepting. And I think that's really important, is to have this awareness through all levels for the organization."— Summer Xiao [00:07:34 → 00:07:48]Leadership in Project Management: "we only need two things for the project to be successful. We don't need infighting with our business partners, and we need leadership, support. Everything else we can handle, the team can handle."— Summer Xiao [00:08:19 → 00:08:30]Work-Life Balance in Entrepreneurial Families: "I couldn't separate myself because it didn't know the concept."— Summer Xiao [00:09:04 → 00:09:28]Work-Life Balance: "When I see them getting really stressed, they're working at 10:00, 12:00 and I say, let's all say my work is not me. I'm not my work, my work is not me. I'm not my work."— Summer Xiao [00:09:52 → 00:10:03]The Cost of Disconnecting in a Connected World: "I wanted to take full economic advantage of the money I paid at Disney. Did not want to waste my money. And the first two days was uncomfortable. And then I got used to it. I was like, this is a nice feeling. I guess nothing has fallen apart yet. I think."— Summer Xiao [00:10:18 → 00:10:44]⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Join Joe in this can't-miss conversation with Mike about what it's like to be a Husband-Father-Combat Veteran-Small Business Owner... and Represent The 79th District of Florida.Connect w/ Mike: LinkedInWebsite: https://www.irisintelgroup.com/Show Notes:Mike's background & story (serving in Iraq and transitioning back to civilian life)Finding a new mission and building businessesFostering technology and innovationThe 3 major verticals in Florida, and what Mike likes about Texas business that he wants to see in FloridaFlorida's Cybersecurity CouncilHouse Bill 7055, requiring state agencies and local governments to report cybersecurity and ransomware incidents, as well as provide training The concept of legislative agility and the importance of understanding your audience, rewarding hard work, and moving quickly and efficientlyand much more! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Featuring J.R. Sloan, CIO, State of ArizonaShow Notes:In this episode of The Public Sector Show by TechTables, J.R. Sloan, the CIO for the state of Arizona, joins us to discuss the challenges and successes of leading digital transformation and technology initiatives within a federated state like Arizona. From managing relationships with over 120 agencies to measuring success in a human-centric way, J.R. shares key insights into his approach as a leader and the impact of his work on Arizona's digital experiences. Listen in to discover how J.R. Sloan's leadership is shaping Arizona's technology landscape and digital government program.Timestamps00:39 - Introduction to J.R. Sloan and his role as the CIO for the state of Arizona.01:37 - J.R. Sloan's journey and experiences within the public sector and the digital government program.05:32 - The parallels between serving franchisees in the private sector and serving the 120 different agencies in the public sector.06:23 - How success is measured in the public sector and the qualitative and quantitative metrics used for evaluation.08:39 - Maintaining a human-centric approach while engaging with team members and leaders across agencies.09:42 - The aspiration to deliver an Amazon-like digital experience for citizens and the efforts towards achieving this goal.11:08 - Empathy and understanding the citizen's perspective in driving digital experiences.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Featuring Tim Roemer, Arizona Director of Homeland Security & State CISO, State of Arizona & Nancy Rainosek, State CISO, State of TexasShow Notes:In today's landmark 100th episode of The Public Sector Show by TechTables, we dive deep into the forefront of state cybersecurity with Arizona's Director of Homeland Security, Tim Roemer, and Texas CISO, Nancy Rainosek, exploring how they're pioneering defenses against digital threats and ramping up cybersecurity efforts across their states. Discover the strategies behind Arizona and Texas's leading cybersecurity initiatives and understand the critical role of preparation, practice, and partnerships in safeguarding the digital frontiers of our local governments. Tune in as we unravel the rising tide of cyber resilience in the Phoenix Live Podcast Tour Series.Timestamps0:00 - Intro02:55 - Tim Roemer's pivot from college football to cybersecurity excellence07:45 - The transformative incident: Texas' 23-governments ransomware attack response10:20 - Nancy Rainosek on uniting the military and emergency services for cybersecurity12:58 - Arizona's social media strategy for cybersecurity awareness with Tim Roemer15:27 - Strengthening local government cybersecurity through collaboration and training 18:19 - Involving students in state-level cybersecurity initiatives20:15 - Making cybersecurity understandable to legislators to secure crucial funding23:40 - Using maturity ratings to showcase cybersecurity improvements to lawmakers26:35 - Gamification and positive reinforcement techniques in cybersecurity training29:12 - Steve Bell's exploration into the role of cyber insurance in risk management31:46 - The preference for prevention over ransom payments in cyber-attack strategies37:18 - The parallels between disciplined practice in sports and preparation in cybersecurity40:05 - The necessity of having a detailed playbook for cybersecurity threat scenarios43:10 - Adoption of regional security operations centers and their impact45:32 - Successful local government engagement in university-partnered cybersecurity initiatives⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com