Joining Dr. Sabrina and her co-host, Mike Bruno, today is Tina Smith, of Connect to Creative. Tina is a client in the Better Business, Better Life™ program at Tap the Potential, and she is also a Breakthroughs on the Bayou Retreat alumna who has taken the 4 Week Vacation™ pledge. Tina has taken her business from debt to profitability and she will be sharing the unique roles that marketing and website presence play as you map your own road to success. If you're looking for a breath of fresh air, stay tuned! This might just be what you're needing to hear! You know how companies need someone who can see something successful in one department and cross apply it to other teams? Or someone who can see frameworks and tools that are accelerating growth in other industries and can successfully implement them in a completely different industry? The problem is, most of the time, even when companies find someone who sees what can be done, the person lacks the confidence, enthusiasm, and grit it takes to communicate the ideas and successfully accomplish the goals. Well, that's what Tina has been doing her entire career. Creatively mimicking success strategies from other businesses. As a result, she has spent 13 years at a mid-sized company in the car industry in Atlanta, taking on increasing levels of responsibility and leading multiple teams. At the end of her corporate career, Tina had acquired an MBA from Emory University and was the EVP of Strategy, Marketing, Communications, and Human Resources. After receiving a nomination in New York for Best Social Media movement, competing with the Ice Bucket ALS Challenge (which swept the awards shows like the Titanic swept the Oscars), Tina decided to launch her own marketing and website business. Her company builds websites that get results because the Good Guys deserve to win. Her team at Connect to Creative works almost exclusively with health, wellness, and development companies who focus on personal growth for individuals. This is their 5th year in business, and they've grown revenue by over 20% every year. Tina's team loves helping companies with effective and valuable products achieve even greater levels of growth as well. She believes people deserve products that help them live the change they want to achieve. Profit by Design is a Tap the Potential Production in collaboration with Small Business Consulting Group. Show Highlights: Tina describes how her revenue grew over a number of years, but she wasn't getting paid. To continue meeting expenses, Tina took on debt. Through networking, Tina was pointed in the direction of Tap the Potential for help. The early wins that let Tina know she was finally on the right path. When working with a business coach, it is important to still be putting the work in between group meetings. Since Tina put in the work, she also has big wins to share, as well! The many impacts that “Pumpkin Planning” has had on Tina's business. Tina's business, Connect to Creative, can help you identify what you REALLY need for a marketing plan, versus what you THINK you need. Measuring results does not always involve numbers. Tina builds websites so that the Good Guys win, and she encourages each client to flesh out the feeling of winning for themselves so they know what that really is. Connect to Creative is StoryBrand certified, and they make your customer the hero. Business owners think they know what their clients are looking for, but once they start using the language that their own clients are using, they see a dramatic increase in conversion rates. Tina shares some great resources that she has for you on her website! Click HERE to get your free downloads.   Links and Resources: Taking care of yourself is important now more than ever. Are you ready to take your life back from your business?  The FIRST STEP is taking our Assessment at: https://www.tapthepotential.com/assessment NEXT, meet with our Success Team Lead to debrief your results. THEN, join our Better Business, Better Life™ program! How to Hire the Best Toolkit www.TapThePotential.com/Toolkit Dr. Sabrina’s WEBSITE Dr. Sabrina’s PODCAST - PLEASE RATE & REVIEW! Profit by Design, a Tap the Potential production in collaboration with Small Business Consulting Group For Resources & Tools from Sponsors - https://www.profitbydesignpodcast.com Subscribe & Share Podcasts! - https://www.profitbydesignpodcast.com/podcasts/ Facebook Group: https://www.facebook.com/groups/ProfitByDesign/ Are You Leading with Love or Know Another Entrepreneur Who Is Being a Gift from Their Gifts During This Time? Please use hashtags #leadwithlove #beagift and we will be re-posting these social media posts! Connect with Tina! Tina's Website Click HERE to get your free downloads from Tina! Books Mentioned: Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine by Mike Michalowicz The Pumpkin Plan: A Simple Strategy to Grow a Remarkable Business in Any Field by Mike Michalowicz Fix This Next: Make the Vital Change That WIll Level Up Your Business by Mike Michalowicz  Mentioned in this episode:TapthePotential.com/assessmentWould you like to have your own personalized list of $ 10,000-an-hour activities, the things that you know with confidence? If I focus on this area, it's going to improve the ease of doing business and the profitability of our business. Not only that, it will improve your quality of life. You can take our Better Business, Better Life assessment at TapthePotential.com/assessment, and you will have the opportunity to receive your very own personalized list of $ 10,000-an-hour activities. Plus, we will also send you a signed copy of my book The 4 Week Vacation™. Head on over to tapthepotential.com/assessment.

What kind of systems do YOU have in place for your business? Dr. Sabrina welcomes the master of systems, David Jenyns, back to the show. When he last sat down to chat with Dr. Sabrina in Episode 54, he revealed the power in having systems set in place for our businesses, particularly when it comes to setting our businesses up for a 4 Week Vacation. Since then, David has released a new book, SYSTEMology, and on today’s show he and Dr. Sabrina will be digging in to some of the mind-blowing insights from the book and David will be sharing how we don’t need to work harder to reap the benefits of systemizing our businesses. David’s entrepreneurial journey begins back in his early 20’s when he sold Australia’s most loved sporting ground, the Melbourne Cricket Ground. Since then, his business experience spans from franchising retail clothing stores, to founding one of Australia’s most trusted digital agencies, melbourneSEOservices.com. In 2016, he successfully systemized himself out of the business, hired a CEO and stepped back from the daily operations. Through this process he became a systems devotee – founding systemHUB & SYSTEMology. Today, his mission is to free all business owners worldwide from the daily operations of running their business. Profit by Design is a Tap the Potential Production in collaboration with Small Business Consulting Group. Show Highlights: David shares a personal story about the lessons he learned when a call didn’t go the way he planned. There are going to be times when things do not go in your favor and you’ll need processes and systems in place. When you’re playing on a bigger level, the impact of when things don’t go right is also much bigger. When things come up, find a way to turn it around and work it into the narrative. David and Dr. Sabrina share stories of adversity they have faced and how they were able to move forward. The value of having systems in place is that these systems give you options. Dr. Sabrina divulges her big A-ha moments while reading David’s book. Why 20 percent of the systems you create will provide 80 percent of your efficiency wins. David takes us through the stages of SYSTEMology. Start by systemizing what IS working. Take the best bits, and make it consistent. Systemizing is a two-person job. It does not have to be YOU creating the systems. The goal here is to break your business down into a linear series of steps that your clients move through when working with your business. It should consist of no more than 7–12 steps. Once you get to the point where you’re no longer the heart of the business, interfering with the daily operations is rarely a good idea. Don’t miss the epilogue! David wants to give some Profit By Design listeners a signed copy of his book. If you go and purchase the Kindle version of the book on Amazon, send your receipt to hello@tapthepotential.com and there will be a drawing in the next couple of episodes for two people to receive a signed copy of SYSTEMology. Links and Resources: Taking care of yourself is important now more than ever. Are you ready to take your life back from your business? The FIRST STEP is taking our Assessment at: https://www.tapthepotential.com/assessment NEXT, meet with our Success Team Lead to debrief your results. THEN, join our Better Business, Better Life™ program! How to Hire the Best Toolkit www.TapThePotential.com/Toolkit Dr. Sabrina’s WEBSITE Dr. Sabrina’s PODCAST - PLEASE RATE & REVIEW! Profit by Design, a Tap the Potential production in collaboration with Small Business Consulting Group For Resources & Tools from Sponsors - https://www.profitbydesignpodcast.com Subscribe & Share Podcasts! - https://www.profitbydesignpodcast.com/podcasts Facebook Group: https://www.facebook.com/groups/ProfitByDesign/ Are You Leading with Love or Know Another Entrepreneur Who Is Being a Gift from Their Gifts During This Time? Please use hashtags #leadwithlove #beagift and we will be re-posting these social media posts! Connect with David! David’s Twitter David’s Facebook David’s LinkedIn David’s Websites: SYSTEMology and systemHUB David’s Book: SYSTEMology: Create time, reduce errors and scale your profits with proven business systems Enjoy This Referenced Episode: Ep 54: Systemize Yourself Out of Your Business with David JenynsMentioned in this episode:TapthePotential.com/assessmentWould you like to have your own personalized list of $ 10,000-an-hour activities, the things that you know with confidence? If I focus on this area, it's going to improve the ease of doing business and the profitability of our business. Not only that, it will improve your quality of life. You can take our Better Business, Better Life assessment at TapthePotential.com/assessment, and you will have the opportunity to receive your very own personalized list of $ 10,000-an-hour activities. Plus, we will also send you a signed copy of my book The 4 Week Vacation™. Head on over to tapthepotential.com/assessment.

On today’s episode, Dr. Sabrina and Mike Bruno sit down with Corey Kupfer for a paradigm-shifting conversation. Listen in for powerful questions that will change your mindset and get you thinking in bigger ways, including how you can discover opportunities for improving your negotiating and deal-making skills. Corey Kupfer is a rarity among attorneys—he both understands and appreciates how business people think. He is an expert strategist, dealmaker, and business consultant with more than 30 years of professional negotiating experience as a successful entrepreneur and attorney. Corey is actively and personally involved in the corporate and deal practice areas of the law firm he founded, Kupfer & Associates, PLLC including sophisticated corporate structuring, high-level strategic advice, mergers, acquisitions, succession, and other deals for domestic and international companies while overseeing the firm’s other practice areas. He is the author of Authentic Negotiating and the host of the DealQuest podcast. You can learn more about Corey and his latest projects at www.coreykupfer.com. Profit by Design is a Tap the Potential Production in collaboration with Small Business Consulting Group. Show Highlights: Corey shares how his interest in both authenticity and negotiation started from a very young age. Early on, Corey observed that there are certain traits that master negotiators have.  Learn to control emotions so that they do not have an impact on the negotiation. Corey details the “CDE”, the fundamental framework for authentic negotiating:  C for clarity D for detachment E for equilibrium Corey covers questions to ask yourself for gaining clarity: What is it that you do in your life to get centered and reconnected? The Five Why’s “CPR” - Context, purpose, and results Dr. Sabrina and Corey discuss limiting beliefs and the importance of mindset shift. If you’re taking the next right action, trust that you’re moving in the right direction and trust that it will be revealed to you what the next right action is. Corey defines and explains the Pygmalion effect (also known as the Rosenthal effect) and how this had a profound impact in his own life. When working through a paradigm, expect “terror barriers”. Learn how to break and advance through it instead of bouncing off of it and settling back to the ex-paradigm. Corey’s website will soon have assessments and programs around deal-making, so opt into his list for the Conversation, Connection, & Cocktails calls to hear more about them! Links and Resources: Taking care of yourself is important now more than ever. Are you ready to take your life back from your business?  The FIRST STEP is taking our Assessment at: https://www.tapthepotential.com/assessment NEXT, meet with our Success Team Lead to debrief your results. THEN, join our Better Business, Better Life™ program! Profit by Design, a Tap the Potential production in collaboration with Small Business Consulting Group For Resources & Tools from Sponsors - https://www.profitbydesignpodcast.com Subscribe & Share Podcasts! - https://www.profitbydesignpodcast.com/podcasts/ Facebook Group: https://www.facebook.com/groups/ProfitByDesign/ How to Hire the Best: The Entrepreneur’s Ultimate Guide to Attracting Top Performing Team Members Launching Nov. 18! How to Hire the Best Toolkit www.TapThePotential.com/Toolkit Are You Leading with Love or Know Another Entrepreneur Who Is Being a Gift from Their Gifts During This Time? Please use hashtags #leadwithlove #beagift and we will be re-posting these social media posts! Dr. Sabrina’s WEBSITE Dr. Sabrina’s PODCAST - PLEASE RATE & REVIEW! Connect with Corey! Corey’s Website Corey’s LinkedIn  Corey’s Twitter  Corey’s Facebook The DealQuest Podcast with Corey Kupfer Conversation, Connection, & Cocktails FREE Opt-In Zoom calls Books Mentioned: Authentic Negotiating: Clarity, Detachment, & Equilibrium The Three Keys To True Negotiating Success & How To Achieve Them by Corey Kupfer The Soul of Money: Transforming Your Relationship with Money and Life by Lynne Twist Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine by Mike Michalowicz Enjoy This Referenced Episode: Ep 95: How the Right Clients Bring Peace and Personal Growth with Andrew TvardzikMentioned in this episode:TapthePotential.com/assessmentWould you like to have your own personalized list of $ 10,000-an-hour activities, the things that you know with confidence? If I focus on this area, it's going to improve the ease of doing business and the profitability of our business. Not only that, it will improve your quality of life. You can take our Better Business, Better Life assessment at TapthePotential.com/assessment, and you will have the opportunity to receive your very own personalized list of $ 10,000-an-hour activities. Plus, we will also send you a signed copy of my book The 4 Week Vacation™. Head on over to tapthepotential.com/assessment.

On today’s episode, join Dr. Sabrina and Mike Bruno as they reconnect after Dr. Sabrina’s seven-and-a-half week vacation. Listen in as they discuss the positive outcomes of the vacation and Mike’s exciting new project, Employee Zero. In true "work supports life" fashion, they converse about all of the other fun and exciting things they’ve been focusing on over the last couple of months. Plus, you’ll get a sneak peek at what’s happening in the near future at Tap the Potential! Profit by Design is a Tap the Potential Production in collaboration with Small Business Consulting Group. Show Highlights: Employee Zero is a program that teaches business owners how to be more profitable by utilizing virtual assistants and putting a system in place around this core group of employees that support your other systems. This business model allows customers to have a more personal, hands-on experience, and also allows the business owner as well as the core employees to focus on the systems. Having great systems in place allows the owner to take those extended vacations. Dr. Sabrina’s Vision 2021 for Tap the Potential: It’s getting good! What prioritizing effectiveness can do for you and your business. Dr. Sabrina’s time spent away from Tap the Potential was partly sabbatical and partly used to work on her next two books: How to Hire the Best: The Entrepreneurs Ultimate Guide to Attracting Top-Performing Team Members - Launching November 18, 2020 The 4 Week Vacation™ - Expected to Release March 2021 How the business owners who are in How to Hire the Best: The Entrepreneurs Ultimate Guide to Attracting Top-Performing Team Members will be honored will be revealed at the book launch! Mike describes the creativity and freedom experienced during a 4 Week Vacation. Dr. Sabrina expresses her gratitude as to how her business and her team are set up so that she can take extended time away. Tap the Potential clients often come back from their 4 Week Vacations and state that they’d love for their team members to be able to take one, too. The beauty and value of team members who can pick up the slack of other team members who have to be away for an extended period of time. The message that you send to your team members if you’re constantly checking in on them while you’re away. Business owners are no longer confined to a local talent pool when it comes to hiring. Little things that happen while we’re on vacation force us to make the business stronger. Links and Resources: The Q-Storming protocol is a useful tool that bypasses crisis-oriented tunnel vision. Check out a 45-minute Q-Storming strategy session here: https://www.tapthepotential.com/strategy. It is a $250 investment. Leadership Bootcamp https://www.tapthepotential.com/leadership Create a Coaching Culture in Your Small Business! Coach Approach Breakthroughs on the Bayou Mastermind Retreat https://www.tapthepotential.com/retreat/ Taking care of yourself is important now more than ever. Are you ready to take your life back from your business?  The FIRST STEP is taking our Assessment at: https://www.tapthepotential.com/assessment NEXT, meet with our Success Team Lead to debrief your results. THEN, join our Better Business, Better Life™ program! Get the Book!! How to Hire the Best - Contractors Editionwww.TapThePotential.com/book How to Hire the Best Toolkit www.TapThePotential.com/Toolkit Dr. Sabrina’s WEBSITE Dr. Sabrina’s PODCAST - PLEASE RATE & REVIEW! Profit by Design, a Tap the Potential production in collaboration with Small Business Consulting Group For Resources & Tools from Sponsors - https://www.profitbydesignpodcast.com Subscribe & Share Podcasts! - https://www.profitbydesignpodcast.com/podcasts/ Facebook Group: https://www.facebook.com/groups/ProfitByDesign/ Calm App Are You Leading with Love or Know Another Entrepreneur Who Is Being a Gift from Their Gifts During This Time? Please use hashtags #leadwithlove #beagift and we will be re-posting these social media posts! Join the waitlist for the FREE Pumpkin Planning Webinar! www.tapthepotential.com/pumpkinwebinar Books Mentioned: Deep Work: Rules for Focused Success in a Distracted World  by Cal Newport Accidental Genius: Revolutionize Your Thinking Through Private Writing by Mark Levy Did You Miss Our 100th Episode? Ep. 100: The Magic of Differentiation with Mark LevyMentioned in this episode:TapthePotential.com/assessmentWould you like to have your own personalized list of $ 10,000-an-hour activities, the things that you know with confidence? If I focus on this area, it's going to improve the ease of doing business and the profitability of our business. Not only that, it will improve your quality of life. You can take our Better Business, Better Life assessment at TapthePotential.com/assessment, and you will have the opportunity to receive your very own personalized list of $ 10,000-an-hour activities. Plus, we will also send you a signed copy of my book The 4 Week Vacation™. Head on over to tapthepotential.com/assessment.

In Episode 6 of this special series on self-care and strategy for entrepreneurs, Dr. Sabrina, The Business Psychologist™, welcomes Andrea Walker of Smartly Organized, and together they will be discussing the mental health benefits of getting organized in terms of what we, as entrepreneurs, can do to take care of our mental health. Andrea is a Breakthroughs on the Bayou Retreat alumna and you’ll be hearing some of the strategic moves she’s been using in her own business. You don’t want to miss out on this conversation! Certified Professional Organizer® Andrea Walker is passionate about helping her clients. As the owner of Smartly Organized, a professional organizing firm headquartered in New Jersey, Andrea and her team have been helping discerning clients accomplish their organizing goals since 2010. Her attention to detail and high level of service set her apart from her peers. Andrea has been quoted in various publications, appeared on the TV show “Hoarders:  Buried Alive,” and was interviewed on NBC’s home improvement show “HouseSmartsTV” where her work organizing 250 pairs of boots and shoes was featured in a segment.  Prior to launching her own firm, Andrea held senior positions in risk management at various well-known financial institutions. Profit by Design is a Tap the Potential Production in collaboration with Small Business Consulting Group. Show Highlights: Andrea shares the career path that led to her current passion and how it is based on her strengths. The “shelter in place” portion of the pandemic presented some special challenges for Andrea and her team members, so she had to shift her focus. Dr. Sabrina relates the importance of Pumpkin Planning. Andrea has been working hard to position her company, Smartly Organized, as an employer of choice. Dr. Sabrina discusses hiring strategies for A-players. The Breakthroughs on the Bayou Retreat has a “no cell phone” challenge, which presents a surprising new skillset. Andrea relates the mental health benefits of being organized. Clutter, Dr. Sabrina says, can shut down our creativity and our problem-solving skills. “Smart Reset” - Andrea explains how this works and how it works for you. Positive routines are helpful, grounding, and important to our psyche. Tips on how to deal with paper and collectibles. There’s an 80/20 rule when organizing paper! Virtual organizing is a thing until business gets back to full swing! There is value in having outside perspective because we develop tunnel vision and can’t see the opportunities around us. Links and Resources: Leadership Bootcamp https://www.tapthepotential.com/leadership Create a Coaching Culture in Your Small Business! Coach Approach Breakthroughs on the Bayou Mastermind Retreat https://www.tapthepotential.com/retreat/ Taking care of yourself is important now more than ever. Are you ready to take your life back from your business?  The FIRST STEP is taking our Assessment at: https://www.tapthepotential.com/assessment NEXT, meet with our Success Team Lead to debrief your results. THEN, join our Better Business, Better Life™ program! Get the Book!! How to Hire the Best - Contractors Editionwww.TapThePotential.com/book How to Hire the Best Toolkit www.TapThePotential.com/Toolkit Dr. Sabrina’s WEBSITE Dr. Sabrina’s PODCAST - PLEASE RATE & REVIEW! Profit by Design, a Tap the Potential production in collaboration with Small Business Consulting Group For Resources & Tools from Sponsors - https://www.profitbydesignpodcast.com Subscribe & Share Podcasts! - https://www.profitbydesignpodcast.com/podcasts/ Facebook Group: https://www.facebook.com/groups/ProfitByDesign/ Calm App Are You Leading with Love or Know Another Entrepreneur Who Is Being a Gift from Their Gifts During This Time? Please use hashtags #leadwithlove #beagift and we will be re-posting these social media posts! Books Mentioned: The Pumpkin Plan: A Simple Strategy to Grow a Remarkable Business in Any Field by Mike Michalowicz Traction: Get a Grip on Your Business by Gino Wickman The Referral Engine: Teaching Your Business to Market Itself by John Jantsch Connect with Andrea! Andrea’s Website: www.smartlyorganized.com Andrea’s Email: Andrea@smartlyorganized.comMentioned in this episode:TapthePotential.com/assessmentWould you like to have your own personalized list of $ 10,000-an-hour activities, the things that you know with confidence? If I focus on this area, it's going to improve the ease of doing business and the profitability of our business. Not only that, it will improve your quality of life. You can take our Better Business, Better Life assessment at TapthePotential.com/assessment, and you will have the opportunity to receive your very own personalized list of $ 10,000-an-hour activities. Plus, we will also send you a signed copy of my book The 4 Week Vacation™. Head on over to tapthepotential.com/assessment.

If you’ve ever had significant challenges in your business that keep you from growing, you’ll want to listen in for a good dose of inspiration! Dr. Sabrina and her co-host, Mike Bruno, are joined today by their guest, Sarah Martin, who has growth opportunities; yet, faces significant hiring challenges in her business. Also joining the show is a previous guest, Erin Longmoon of Zephyr Recruiting. Together, they will be diving in to generate some ideas for how Sarah can move forward and put a permanent end to her hiring and recruiting challenges. Sarah Martin is the President and co-owner of Cabin Works, a property maintenance and cleaning company located in the rural, mountain town of Granby, Colorado. She and her husband Phill started Cabin Works over 10 years ago with the goal of providing peace of mind to busy and absentee property owners in need of a reliable, professional, and trustworthy property maintenance company.   Sarah and her team strive to foster a workplace culture of family involvement and work-life balance at Cabin Works. From company BBQs to family events, such as their annual bus trip to Denver to watch a Colorado Rockies game and participation in the local annual kickball tournament to raise funds for charity, they get excited about involvement in their community and showing appreciation for their team’s hard work. When not working with their team, you can often find Sarah, Phill, and their three young children, Alivia, Mia, and Asher exploring the Colorado mountains on their skis or mountain bikes. Erin Longmoon’s mission in life is to eradicate toxic workplaces. She believes that everyone deserves to love their job and feel like they are contributing to a greater purpose. As the owner of Zephyr Recruiting LLC, she accomplishes this mission by matching great small businesses with their RIGHT FIT™ employees. Erin has more than two decades of experience helping small businesses and has owned five businesses herself. The passion for eradicating toxic workplaces comes from a place a lot of us can resonate with. When Erin was an employee at a company with a toxic workplace, she saw firsthand how the culture impacted everyone on a deep level. The toxic workplace reduced morale and productivity, followed her home, and led good employees to quit. She dreams of changing people’s lives by helping them realize that they are deeply worthy. She also dreams about being the next Stevie Nicks and being friends with the Dalai Lama. Her magic powers are empathy, ability to read people, coming up with new and awesome ideas, and making a perfectly cooked filet mignon. As the owner of Zephyr Recruiting, she oversees an amazing work-at-home team that shares her passion for supporting great places to work. Profit by Design is a Tap the Potential production in collaboration with Small Business Consulting Group. Show Highlights: Sarah details the various reasons she is experiencing her hiring challenges, which impact her ability to experience growth. Social media tips are offered to Sarah in order to generate interest among potential employees. Sara shares that she filters her job applicants based on whether potential hires have secured their housing. Mike suggests helping A-player applicants find affordable housing, or to make it part of a package deal. Dr. Sabrina’s idea is for existing employees to share tips on social media on how they overcame the housing shortage in the area. Dr. Sabrina shares details of the anonymous survey that Tap the Potential’s Better Business, Better Life™ program gives to business owners’ A-players.  Erin provides some great tips for Sarah’s hiring challenges from a recruiting perspective. Dr. Sabrina’s book, How to Hire the Best - Contractors Edition, has some great examples of well-written job posts. How to Hire the Best: The Entrepreneurs Ultimate Guide to Attracting Top Performing Employees will be released later this year! Dr. Sabrina suggests that Sarah may be instrumental in not only solving the housing-shortage challenges for her employees, but she may be able to solve it for the community, as well.  Turn an “I can’t” or “I’m afraid” thought into a “How can I” thought! Links and Resources: Taking care of yourself is important now more than ever. Are you ready to take your life back from your business?  The FIRST STEP is taking our Assessment at: https://www.tapthepotential.com/assessment NEXT, meet with our Success Team Lead to debrief your results. THEN, join our Better Business, Better Life™ program! Get Dr. Sabrina’s Book!!  How to Hire the Best - Contractors Edition  How to Hire the Best Toolkit www.TapThePotential.com/Toolkit Get Your 2020 Action Planner Now! The Pumpkin Plan Action Planner 2020 https://www.tapthepotential.com/planner Dr. Sabrina’s WEBSITE Dr. Sabrina’s PODCAST - PLEASE RATE & REVIEW! Profit by Design, a Tap the Potential production in collaboration with Small Business Consulting Group For Resources & Tools from Sponsors - https://www.profitbydesignpodcast.com Subscribe & Share Podcasts! - https://www.profitbydesignpodcast.com/podcasts/ Facebook Group: https://www.facebook.com/groups/ProfitByDesign/ Calm App Are You Leading with Love or Know Another Entrepreneur Who Is Being a Gift from Their Gifts During This Time? Please use hashtags #leadwithlove #beagift and we will be re-posting these social media posts! Connect with Sara! Cabin Works Colorado Facebook - Cabin Works Colorado Connect with Erin! Erin’s LinkedIn Zephyr’s Website  Zephyr’s Linkedin   Zephyr’s Facebook Get Your Employee Brand Marketing Strategy Checklist HERE! Videos & DIY Tools, Too! Erin’s Free Gift to Profit By Designers! Assessment for Employers - Is Your Team Made Up of A-Players? www.zephyrrecruiting.com/profitbydesign Suggested Episode: Episode 85: Seizing Opportunities in Anticipation of an Economic Turn-Around with Erin LongmoonMentioned in this episode:TapthePotential.com/assessmentWould you like to have your own personalized list of $ 10,000-an-hour activities, the things that you know with confidence? If I focus on this area, it's going to improve the ease of doing business and the profitability of our business. Not only that, it will improve your quality of life. You can take our Better Business, Better Life assessment at TapthePotential.com/assessment, and you will have the opportunity to receive your very own personalized list of $ 10,000-an-hour activities. Plus, we will also send you a signed copy of my book The 4 Week Vacation™. Head on over to tapthepotential.com/assessment.

Welcome to the 100th episode of the Profit By Design Podcast!  Mark Levy joins Dr. Sabrina and Mike Bruno for a discussion about connection, differentiation, the lessons Mark has learned from being a magician that help him to be such an effective strategist, and much more. We are very excited to have him be our 100th guest! Prepare to be inspired by this lively and insightful conversation! Mark Levy is the founder of Levy Innovation LLC, a strategy and differentiation firm. He differentiates companies, brands, thought leaders, political campaigns, TV shows, live shows, products, services, books, and speeches. The ideas Mark and his clients created have been discussed, written about, and used by hundreds of millions of people worldwide. His clients include Simon Sinek (of “Start With Why” fame), a head of a division of two different White House administrations, a head of the Strategy Unit of the Harvard Business School, a CEO of Popeye’s Louisiana Kitchen, and a member of Major League Baseball. He’s also consulted on a TV special on the History Channel, as well as to the reboot of the beloved cult series, “Mystery Science Theater 3000.” Along with his work as a differentiation and positioning consultant, he’s a magician. A show he co-created, “Chamber Magic,” has run in Manhattan for twenty years, in more than 5,000 performances, and has its own day of celebration by proclamation of the mayor. On TripAdvisor, it’s ranked as New York City’s #1 show; rated higher than even the Pulitzer-winning musical “Hamilton.”  Profit by Design is a Tap the Potential Production in collaboration with Small Business Consulting Group. Show Highlights: According to statistics, there are over one million podcasts in the Apple podcast directory. Fewer than 50% have more than 14 episodes. Dr. Sabrina and Mike each share what they enjoy the most about being a part of this podcast. Consistency contributes to the success of the show. Here’s the reason why Mark has two bios. Mark covers the questions he asks to help differentiate people. Thought-starters are used to discover different versions of a scenario that will lead to the appropriate action. Mark details the best process for, and benefits of, brainstorming sessions. Dr. Sabrina relates how she came to write her How to Hire the Best book series. Incremental steps can help us to solve a problem or reach a goal. Mark explains how his background as a magician influences his work. Mark shares why you don’t have to be scared of elevator speeches, how you can be excited to deliver them, and the reasons you need multiple speeches. Links and Resources: Taking care of yourself is important now more than ever. Are you ready to take your life back from your business?  The FIRST STEP is taking our Assessment at: https://www.tapthepotential.com/assessment NEXT, meet with our Success Team Lead to debrief your results. THEN, join our Better Business, Better Life™ program! Get the Book!! How to Hire the Best - Contractors Editionwww.TapThePotential.com/book How to Hire the Best Toolkit www.TapThePotential.com/Toolkit Dr. Sabrina’s WEBSITE Dr. Sabrina’s PODCAST - PLEASE RATE & REVIEW! Profit by Design, a Tap the Potential production in collaboration with Small Business Consulting Group For Resources & Tools from Sponsors - https://www.profitbydesignpodcast.com Subscribe & Share Podcasts! - https://www.profitbydesignpodcast.com/podcasts/ Facebook Group: https://www.facebook.com/groups/ProfitByDesign/ Calm App Are You Leading with Love or Know Another Entrepreneur Who Is Being a Gift from Their Gifts During This Time? Please use hashtags #leadwithlove #beagift and we will be re-posting these social media posts! Register for the Upcoming FREE Pumpkin Planning Webinar! www.tapthepotential.com/pumpkinwebinar Books Mentioned: Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine by Mike Michalowicz The Pumpkin Plan: A Simple Strategy to Grow a Remarkable Business in Any Field by Mike Michalowicz Accidental Genius by Mark Levy Connect with Mark! Mark’s Website Mark’s LinkedIn Mark’s Biography #2 Free eBook: List-Making as a Tool of Thought LeadershipMentioned in this episode:TapthePotential.com/assessmentWould you like to have your own personalized list of $ 10,000-an-hour activities, the things that you know with confidence? If I focus on this area, it's going to improve the ease of doing business and the profitability of our business. Not only that, it will improve your quality of life. You can take our Better Business, Better Life assessment at TapthePotential.com/assessment, and you will have the opportunity to receive your very own personalized list of $ 10,000-an-hour activities. Plus, we will also send you a signed copy of my book The 4 Week Vacation™. Head on over to tapthepotential.com/assessment.

Diane Gilson joins Dr. Sabrina and Mike Bruno on today’s episode to discuss the value of using job costing to manage your gross profit margin, which translates into more money that you keep. Although this conversation centers around job costing in the construction industry, there are valuable nuggets of information for those listening who may be in other industries, such as how to be a more effective business owner. Listen in for an inside look at how to design a business that supports the lifestyle you desire.  If you are a regular listener of the Profit By Design podcast, you’ll know that it’s not about how much money you make, it’s about how much money you keep! Diane Gilson created Info Plus(+) Accounting® In 1994 to help business owners establish job-cost accounting systems so they can access critical day-to-day operations data using QuickBooks as their primary management accounting tool.  Diane’s passion is designing, customizing, and upgrading accounting systems and financial controls for small to mid-sized construction and manufacturing companies.  Her online workshops offer job-cost and management accounting training using QuickBooks and Intuit Enterprise Solutions—as well as in-house products—to teach, trouble-shoot, and coach clients and other accounting professionals throughout the United States.  As a published author, speaker, and professional QuickBooks trainer with over 30 years of accounting experience, she is viewed as a leader in her fields of expertise.  Profit by Design is a Tap the Potential Production in collaboration with Small Business Consulting Group. Show Highlights: Diane addresses the impact on business owners who are not aware of their margins. Diane details five ways that job costing dramatically increases your profitability: Locate costs that you haven’t billed out. Spot and eliminate your low-profit and loser jobs. Change your business niche. Review estimate versus actual reports. Use a 3-step combination method to increase your prices: Decrease your costs of goods sold or production costs by 5%. Increase your prices by 5%. This increases your gross profit margin of 10%. Gradually increase volume. Once business owners start seeing numbers that make sense and are set up in a logical format, it can change their lives. Investing 20-40 hours is all it takes to learn the job costing system. This could mean an extra $100,000 a year.  If you’re in an industry where job costing is not part of the conversation, Dr. Sabrina encourages you to be curious about what it might look like in your business, how it would empower you to have that information at your fingertips, and what different decisions would you be able to make with that information. Diane covers the hidden costs of hiring people for your team and how that eats away at the gross profit margin. Dr. Sabrina shares the 80/20 principle, which is where 20 percent of clients are responsible for 80 percent of your revenue. Clients with the Tap the Potential and Better Business, Better Life™ programs learn this principle and how to zero in on the best clients to work with. In this way, you do not need as many team members, and those team members you do have tend to be A-players, who are able to focus on how best to serve your clients. Don’t count on somebody else to learn this job costing process for you. The business owner should be responsible for learning the process and then can later decide if this should be assigned to another team member. Links and Resources: Taking care of yourself is important now more than ever. Are you ready to take your life back from your business?  The FIRST STEP is taking our Assessment at: https://www.tapthepotential.com/assessment NEXT, meet with our Success Team Lead to debrief your results. THEN, join our Better Business, Better Life™ program! Get the Book!! How to Hire the Best - Contractors Editionwww.TapThePotential.com/book How to Hire the Best Toolkit www.TapThePotential.com/Toolkit Get Your 2020 Action Planner Now! The Pumpkin Plan Action Planner 2020 https://www.tapthepotential.com/planner Dr. Sabrina’s WEBSITE Dr. Sabrina’s PODCAST - PLEASE RATE & REVIEW! Profit by Design, a Tap the Potential production in collaboration with Small Business Consulting Group For Resources & Tools from Sponsors - https://www.profitbydesignpodcast.com Subscribe & Share Podcasts! - https://www.profitbydesignpodcast.com/podcasts/ Facebook Group: https://www.facebook.com/groups/ProfitByDesign/ Calm App Are You Leading with Love or Know Another Entrepreneur Who Is Being a Gift from Their Gifts During This Time? Please use hashtags #leadwithlove #beagift and we will be re-posting these social media posts! Register for the Upcoming FREE Pumpkin Planning Webinar! www.tapthepotential.com/pumpkinwebinar Books Mentioned: Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine by Mike Michalowicz The Pumpkin Plan: A Simple Strategy to Grow a Remarkable Business in Any Field by Mike Michalowicz Connect with Diane! Diane’s Website BuildYourNumbers Diane’s LinkedIn Diane’s FaceBook Diane’s Twitter Diane’s YouTube FREE Resources From Diane, Just for You!  A free ebook: A Tale of 4 Companies: A Job Cost & Gross-Profit Percentage Drama Informative blog post called “The many faces of construction job-costing.” In it, Diane talks about how nearly every company has a different set of needs when it comes to what they want to track and see. The good news is that Diane can usually structure your internal information to provide exactly what you need to see! Mentioned in this episode:TapthePotential.com/assessmentWould you like to have your own personalized list of $ 10,000-an-hour activities, the things that you know with confidence? If I focus on this area, it's going to improve the ease of doing business and the profitability of our business. Not only that, it will improve your quality of life. You can take our Better Business, Better Life assessment at TapthePotential.com/assessment, and you will have the opportunity to receive your very own personalized list of $ 10,000-an-hour activities. Plus, we will also send you a signed copy of my book The 4 Week Vacation™. Head on over to tapthepotential.com/assessment.

On today’s episode, Stephen King, president and CEO of GrowthForce, joins Dr. Sabrina and her co-host, Mike Bruno, for an illuminating conversation around pricing.  Should you discount during this economic downturn? Listen in to this discussion to hear compelling reasons why you should NOT discount, and what you should be doing, instead. Top executive at a Fortune 500 company. Bootstrapped CEO. Venture-backed tech startup founder. Non-profit fundraiser. It’s safe to say Stephen King is not your traditional CPA. Stephen is president and CEO of GrowthForce, one of the nation’s largest providers of outsourced bookkeeping and controller services. Regarded as an industry thought leader by AICPA and CPA.com, his ability to visualize the future of accounting has lead GrowthForce to become one of the fastest-growing companies in America. His experience at the forefront of technology development and accounting system design spans nearly three decades. In 1995 he founded Virtual Growth, the nation’s first cloud-based accounting service, and quickly grew it into a market leader. After being acquired by Insperity, Stephen was brought on as president of Insperity’s Financial Management Services division, serving two years before leaving to build GrowthForce. He also spent seven years working at Amnesty International USA—first overseeing 300 percent growth as CFO, then raising over $20M a year as Director of Development. Stephen’s time at Amnesty reinforced his life-long commitment to giving back to the community. As a result, non-profits represent 35 percent of GrowthForce clients. Profit by Design is a Tap the Potential Production in collaboration with Small Business Consulting Group. Show Highlights: Business owners are feeling a lot of pressure in this new normal. Pricing is harder if you’re not confident of the value that you’re bringing. Stephen addresses the issues around discounting, then provides the math:  If you have a 40 percent gross profit and you give a 10 percent discount, you need 33 percent more sales to generate the same bottom line. If you have a 30 percent margin, you need 50% more sales to generate the same bottom line. If you have a 40 percent gross profit and you ADD 10% to your pricing, you can sell 20 percent less and make the same money.  When Stephen let an objective person price his jobs, his fees started going up.  Stephen shares some case studies and classic mistakes from clients that allow him to share their data. The accounting industry was designed for compliance.  Financial accounting is designed for external users. For example, it is your CPA’s job to help you pay as little in taxes as you’re legally allowed to, to get you through an audit, and to keep the banks happy. Management accounting is about internal users and about understanding your unit economics, the profitability on each job.  Stephen explains the benefits of automated activity-based costing and cautions against time-leakage. Things to consider to gain confidence in pricing appropriately: Stephen offers accounting system suggestions to set up reports to show you your “income minus your cost of goods sold equals your gross profit”. Your gross profit percentage is the most important number of every financial statement. This will tell you if you’re pricing right. Which clients should you fire? Which clients should you re-price? How do you spend money to make money in sales and marketing? Dr. Sabrina explains the 80/20 principle: 20 percent of your clients and customers are responsible for 80 percent of your revenue. If you focus on increasing revenue from the top 20 percent by 25 percent, you’re at choice and you can get rid of 80 percent of your clients and customers. One mistake is to think that your biggest account is your best client. When you have the appropriate margin in your pricing you are able to run a much more simplified, streamlined business. Whatever you do, don’t discount your services during this economic downturn. Don’t make decisions based on fear. You need to have an attitude of gratitude. Surround yourself with people who have a positive mindset and who are looking for growth. Links and Resources: Taking care of yourself is important now more than ever. Are you ready to take your life back from your business?  The FIRST STEP is taking our Assessment at: https://www.tapthepotential.com/assessment NEXT, meet with our Success Team Lead to debrief your results. THEN, join our Better Business, Better Life™ program! Get the Book!! How to Hire the Best - Contractors Editionwww.TapThePotential.com/book How to Hire the Best Toolkit www.TapThePotential.com/Toolkit Get Your 2020 Action Planner Now! The Pumpkin Plan Action Planner 2020 https://www.tapthepotential.com/planner Dr. Sabrina’s WEBSITE Dr. Sabrina’s PODCAST - PLEASE RATE & REVIEW! Profit by Design, a Tap the Potential production in collaboration with Small Business Consulting Group For Resources & Tools from Sponsors - https://www.profitbydesignpodcast.com Subscribe & Share Podcasts! - https://www.profitbydesignpodcast.com/podcasts/ Facebook Group: https://www.facebook.com/groups/ProfitByDesign/ Calm App Maslow's Hierarchy of Needs Are You Leading with Love or Know Another Entrepreneur Who Is Being a Gift from Their Gifts During This Time? Please use hashtags #leadwithlove #beagift and we will be re-posting these social media posts! Books Mentioned: The Pumpkin Plan: A Simple Strategy to Grow a Remarkable Business in Any Field by Mike Michalowicz Connect with Stephen! Stephen’s Website - Check Out His Evergreen COVID-19 Resources! Stephen’s LinkedIn Stephen’s TwitterMentioned in this episode:TapthePotential.com/assessmentWould you like to have your own personalized list of $ 10,000-an-hour activities, the things that you know with confidence? If I focus on this area, it's going to improve the ease of doing business and the profitability of our business. Not only that, it will improve your quality of life. You can take our Better Business, Better Life assessment at TapthePotential.com/assessment, and you will have the opportunity to receive your very own personalized list of $ 10,000-an-hour activities. Plus, we will also send you a signed copy of my book The 4 Week Vacation™. Head on over to tapthepotential.com/assessment.

Darren Hopman, Success Team Lead at Tap the Potential, joins Dr. Sabrina in conversation with an inside look at Tap the Potential and how they walk their talk with the things they teach their clients and how they utilize these philosophies in their own lives. Darren loves learning about businesses and how businesses came to be. He loves the stories of how the business is affecting the lives of people. Business is about more than money. It is about improving the lives of everyone involved. Listen in to hear Darren’s personal mission statement, how he developed it, and how he uses his personal mission statement to help business owners every day. He will be sharing some great tips and strategies with you on today’s show, around how to be a leader in your own family based on good leadership in business.  Darren Hopman has an MBA in Business Management and Personal Finance and brings 20+ years of business management, finance, and sales experience to the work he does with our clients. Profit by Design is a Tap the Potential Production in collaboration with Small Business Consulting Group. Show Highlights: Darren shares his strengths, his personal mission statement, and how he applies it every day. Once business owners become profitable through Tap the Potential programs, they often send their team members to Tap the Potential’s Leadership Academy, such as Leadership Bootcamp or Coach Approach.  Team members learn concepts like The Choice Map from the book, Change Your Questions, Change Your Life, then go home and teach it to their family members. Dr. Sabrina reflects on how she and Darren met, and how she was struck by his “always learning” mentality. Tap the Potential has zeroed in on their sweet spot and are able to help clients get a result in one year that a few years ago might have taken 2 or 3 years to get to.  Revenue does not determine success. If a business has sales, Tap the Potential can help them create an experience where the business owner can be freed up and have more time for what matters by putting Profit First in place and putting more money in their bank account than they’ve ever had before. Darren has noticed certain qualities in the Tap the Potential clients that are successful. Once a client defines and refines their vision, mission, and purpose, they have a more clear picture of what all their business can accomplish. Darren shares how he takes what he learns in a work setting and applies it to his home life. Darren is working on a “Sell It Like You Mean It” program that is about how to move past roadblocks in sales. Tap the Potential is always looking for ways to create more opportunities. Links and Resources: Leadership Bootcamp https://www.tapthepotential.com/leadership Create a Coaching Culture in Your Small Business! Coach Approach Breakthroughs on the Bayou Mastermind Retreat https://www.tapthepotential.com/retreat/ Taking care of yourself is important now more than ever. Are you ready to take your life back from your business?  The FIRST STEP is taking our Assessment at: https://www.tapthepotential.com/assessment NEXT, meet with our Success Team Lead to debrief your results. THEN, join our Better Business, Better Life™ program! Get the Book!! How to Hire the Best - Contractors Editionwww.TapThePotential.com/book How to Hire the Best Toolkit www.TapThePotential.com/Toolkit Get Your 2020 Action Planner Now! The Pumpkin Plan Action Planner 2020 https://www.tapthepotential.com/planner Dr. Sabrina’s WEBSITE Dr. Sabrina’s PODCAST - PLEASE RATE & REVIEW! Profit by Design, a Tap the Potential production in collaboration with Small Business Consulting Group For Resources & Tools from Sponsors - https://www.profitbydesignpodcast.com Subscribe & Share Podcasts! - https://www.profitbydesignpodcast.com/podcasts/ Facebook Group: https://www.facebook.com/groups/ProfitByDesign/ Calm App Are You Leading with Love or Know Another Entrepreneur Who Is Being a Gift from Their Gifts During This Time? Please use hashtags #leadwithlove #beagift and we will be re-posting these social media posts! Register for the Upcoming FREE Pumpkin Planning Webinar! www.tapthepotential.com/pumpkinwebinar Books Mentioned: Change Your Questions, Change Your Life: 12 Powerful Tools for Leadership, Coaching, and Life by Marilee Adams Ph.D. The Game of Work by Charles Coonradt Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine by Mike Michalowicz The Pumpkin Plan: A Simple Strategy to Grow a Remarkable Business in Any Field by Mike Michalowicz Fix This Next: Make the Vital Change That Will Level Up Your Business by Mike MichalowiczMentioned in this episode:TapthePotential.com/assessmentWould you like to have your own personalized list of $ 10,000-an-hour activities, the things that you know with confidence? If I focus on this area, it's going to improve the ease of doing business and the profitability of our business. Not only that, it will improve your quality of life. You can take our Better Business, Better Life assessment at TapthePotential.com/assessment, and you will have the opportunity to receive your very own personalized list of $ 10,000-an-hour activities. Plus, we will also send you a signed copy of my book The 4 Week Vacation™. Head on over to tapthepotential.com/assessment.