The Learning Hack podcast

John talks to Dr. Gregg Collins, Chief Learning Scientist at NIIT. A Ph.D. in Artificial Intelligence from Yale University, Dr. Collins played a key role in the seminal research carried out at the Institute for the Learning Sciences (ILS) at Northwestern University in Chicago. He was a co-founder of Cognitive Arts Corporation, which was incorporated in 1995 to commercialize ILS and has been consistently recognized as a pioneer and leader in the effective use of instructional design and technology to support pedagogy.   This wide-ranging discussion covers the culture in L&D, boring learning and how to avoid it, what LDs can learn from gaming, Curation, AI and troubling news about growth mindset.   02:46 Why does L&D accept criticism so easily? 08:33 How did he get into the learning business? 12:54 E = MC5 21:56 Computer games and learning 26:32 Curation 31:41 A.I. and Learning 40:00 Will A.I. move more quickly in some subjects than others? 43:14 Growth mindset - does it work?   Mentioned in the discussion Seymour Papert: https://en.wikipedia.org/wiki/Seymour_Papert John Seely Brown and intelligent tutoring systems: https://www.amazon.co.uk/Intelligent-Tutoring-Systems-Computers-People/dp/0126486816/ref=sr_1_1?keywords=9780126486803&linkCode=qs&qid=1616940715&s=books&sr=1-1 Gregg's videos about Narrow vs General AI (start here): https://www.youtube.com/watch?v=QYNLccMmPfk   Contact Gregg LinkedIn: linkedin.com/in/gregg-collins-54a3971 Twitter: @NIITMTS NIIT website: https://www.niit.com/en/learning-outsourcing/   Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/ Download the new white paper from Learning Pool written by John Helmer & Ben Betts – 'Data & learning: A new common-sense approach' https://learningpool.com/data-learning-a-new-common-sense-approach/

John Talks to Charles Jennings, who is Partner, Strategy and Performance of Tulser / 70:20:10 Institute. Recognised as one of the world's leading experts on building and implementing learning and organisational performance strategies, Charles has led projects for multinational corporations, government agencies, not-for-profits, and other organisations for more than 40 years. He has also held several academic posts.   They discuss the influence of knowledge management, the conspiracy of convenience that hampers learning evaluation – and the 6-digit number that has played a significant role in his career, 70:20:10.   02:45 What was his reaction to the success of 70:20:10? 11:17 How has 70:20:10 changed workplace learning? 15:41 How did he come to be in learning technologies? 23:29 Influence of knowledge management on his career 24:45 Aims and thinking behind Tulser 28:31 The Conspiracy of Convenience 36:56 Learning in the post-pandemic future   Mentioned in the discussion: The Conspiracy of Convenience: http://charles-jennings.blogspot.com/2010/04/five-barriers-to-effective-learning-in.html The Principle of Identical Elements, Thorndike and Woodworth (1901): https://research-methodology.net/the-principle-of-identical-elements/   [Book] Transforming Performance Measurement by Dean R Spitzer: https://books.google.co.uk/books/about/Transforming_Performance_Measurement.html?id=fyX7Frm5DeEC&source=kp_book_description&redir_esc=y   Contact Charles Twitter: @charlesjennings LinkedIn: linkedin.com/in/charlesjennings Blog: charles-jennings.blogspot.com/ Website: http://www.duntroon.com/   Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/   Download the new white paper from Learning Pool written by John Helmer & Ben Betts – 'Data & learning: A new common-sense approach' https://learningpool.com/data-learning-a-new-common-sense-approach/

'People imagine that technology's a recent thing in learning, [but] it's always been there.' From its earliest beginnings in cave paintings to today's AI-driven learning systems with interfaces influenced by consumer technology, Donald Clark tells the colourful story of learning technologies in conversation with John Helmer.   Donald has been an important part of that history himself. Growing up in the housing schemes of Livingston, Scotland, Donald studied Philosophy at Edinburgh University and Dartmouth College USA, where he first encountered artificial intelligence. Co-founder and CEO of Epic Group plc, which established itself as the leading elearning company in the UK, sold in 2005, he is now CEO of Wildfire, visiting professor to the University of Derby and sits on numerous boards including those of the University for Industry, City & Guilds, Cogbooks Ltd and, LearningPool.     03:36 What were the roots of his fascination with learntech 06:21 The prehistory of learning technologies 09:21 The computer age 14:10 How did tech and theory affect design in the 90s? 17:23 Dawn of the internet era 23:06 The LMS arrives 25:59 Learning goes mobile 29:07 Consumer technology drives learner technology 31:34 Designing for the learner (not the administrator!) 37:43 Important drivers for the future of learning tech 43:46 Is the future of learning tech convergent or divergent?   Mentioned in the discussion: Electronic Performance Systems [book] by Gloria Gery Emotional Design: Why We Love (or Hate) Everyday Things [book] by Don Norman   Contact Donald Twitter: @DonaldClark LinkedIn: https://www.linkedin.com/in/donald-clark-04553022/ Blog: http://donaldclarkplanb.blogspot.com/   Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/   Download the new white paper from Learning Pool written by John Helmer & Ben Betts – 'Data & learning: A new common-sense approach' https://learningpool.com/data-learning-a-new-common-sense-approach/

John talks to Page Chen, CEO of Remote Learner; a learntech business leader with a strong academic background. How does she characterise the development of learning systems in the first two decades of the 21st Century, a period during which there was a good deal of pushback from 'guru' figures and practitioners alike against the admin-focused model promulgated by the industry? Have we reached a place now where the design of learning systems is better informed by learning science?   02:58 How did she get into learning technologies? 07:43 How well do the academic and corporate views of learntech align? 10:26 Development of the learntech industry in C21 14:38 Content & Platform 25:22 Data and modern learning systems 30:54 What is the right balance between supporting learners and giving them autonomy? 37:52 Will L&D have to reskill for an adaptive, AI-driven future?   Mentioned in the discussion: B. J. Fogg, behavior scientist at Stanford University: https://www.bjfogg.com/   Remote Learner's website: https://www.remote-learner.com/   Contact Page Chen Linked: linkedin.com/in/pagechen Personal website: pagechen.com Twitter: @pagechenphd   Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/   Download the new white paper from Learning Pool written by John Helmer & Ben Betts – 'Data & learning: A new common-sense approach' https://learningpool.com/data-learning-a-new-common-sense-approach/

John talks to Julie Dirksen, a leading expert in instructional design, digital learning and behaviour change. Is it a problem for learning professionals that even when they have supported learners in gaining the knowledge and skills they need to do things right, and to do the right thing, once back in the workplace they so often do the exact opposite?   This conversation dives deep into the mechanics of behaviour change, addressing the 'elephant and rider' problem in human psychology, and confronts the tricky ethical questions that effective use of behaviour change techniques inevitably brings up.   03:37 What does the ‘elephant and rider’ image mean in behaviour change? 12:26 The importance of feedback 16:48 Intent vs behaviour 18:00 Technology & behaviour change 24:28 The ethics of behaviour change 31:18 Is the ‘conspiracy of convenience’ a behaviour change problem? 39:03 Tips for overcoming resistance to being trained   Mentioned in the discussion: Jonathan Haidt, responsible for the 'elephant and rider' metaphor: https://en.wikipedia.org/wiki/Jonathan_Haidt https://en.wikipedia.org/wiki/Antonio_Damasio https://www.happinesshypothesis.com/ https://www.researchgate.net/publication/51070630_The_Behaviour_Change_Wheel_a_new_method_for_characterising_and_designing_behaviour_change_interventions http://www.behaviourchangewheel.com/ https://en.wikipedia.org/wiki/Nudge_(book)   Julie's Facebook group: https://www.facebook.com/search/top?q=design%20for%20how%20people%20learn   Contact Julie Dirksen LinkedIn: https://wwwlinkedin.com/in/juliedirksen Twitter: @usablelearning Website: usablelearning.wordpress.com   Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/ Download the new white paper from Learning Pool written by John Helmer & Ben Betts – 'Data & learning: A new common-sense approach' https://learningpool.com/data-learning-a-new-common-sense-approach/

John talks to Harold Jarche, blogger, speaker and consultant in the closely adjacent but oddly separate worlds of learning and knowledge management.   People at work need more than skills training and compliance learning. They have to navigate the complex knowledge environment that technology has given us, using concepts and tools that are part of an emerging field described by figures such as George Siemens, Dave Snowden, and Harold himself. Harold talks about Personal Knowledge Mastery (PKM), his own take on this, in a wide-ranging discussion that ranges over sensemaking, wayfinding, the influence of military training and the current state of social media.   02:44 - Is he in learning or knowledge management? 05:24 - Sensemaking and wayfinding 10:18 - Personal Knowledge Mastery (PKM) 17:40 - How can PKM be supported within the L&D workflow? 23:31 - Is it hard for L&D to think about groups rather than individuals? 27:24 - How can the learning tech stack support PKM? 29:47 - Has military background influenced his thinking? 36:34 - Is the current state of social media less useful for PKM?     Harold's website: https://jarche.com/   Mentioned in the discussion: Dave Snowden https://www.linkedin.com/pulse/david-snowden-profiles-knowledge-stan-garfield/ Lilia Efimova https://www.linkedin.com/pulse/lilia-efimova-profiles-knowledge-stan-garfield/ The Long Now Foundation: https://longnow.org/ Metamodernism (Metamodernity): https://en.wikipedia.org/wiki/Metamodernism   Contact Harold LinkedIn: linkedin.com/in/jarche Twitter: @hjarche   Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/   Download the new white paper from Learning Pool written by John Helmer – 'Experience: theory, design and supporting technologies for an experience-based learning culture' https://learningpool.com/theory-design-and-supporting-technologies-for-an-experience-based-learning-culture/

Looking back over a year and a half of podcast episodes, John Helmer summarizes the main themes that have emerged from these these fascinating discussions and attempts to draw insights by taking a helicopter view.   Where do people agree, and where do they clash? Includes contributions from George Siemens, Nick Shackleton-Jones, Donald Clark, Connie Malamed, Gianni Giacomelli, Laura Lee-Gibbs, Andrea Miles, Sharon Claffey Kaliouby, Jane Hart, Matthew Confer, Paul Matthews, David Wilson, Julliette Denny, Steve Dineen, Dani Johnson, Henri Palmer, Paul McElvaney, Leonard Houx, Myles Runham, Victoria Marsick, Reda Sadki, Caroline Ford and David Perring.   01:23 Learning Hack Facts & Figures 04:04 5. The Learner Experience 13:18 4. Learning in the Flow of Work 20:22 3. Women in Learning 25:42 2. Evidence-Based Design 31:26 1. The Global Pandemic     Writers and thinkers referenced by Leonard Houx: David Merrill Robert M. Gagné Siegfried Engelmann Charles Reigeluth John Sweller Paul Kirschner Jeroen J. G. van Merriënboer   Books cited: Diana Laurillard Laurillard, D. (2002). Rethinking University Teaching. A conversational framework for the effective use of learning technologies. London: Routledge ISBN 0415256798   Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/   Download the new white paper from Learning Pool written by John Helmer – 'Experience: theory, design and supporting technologies for an experience-based learning culture' https://learningpool.com/theory-design-and-supporting-technologies-for-an-experience-based-learning-culture/

John talks to Laura Lee-Gibbs, Digital Learning Consultant & Director of Learn Fox. In her 14 years in the industry she has worked both vendor-side and client-side, across a broad range of sectors including legal, healthcare, retail, automotive, hospitality, financial, charities, professional associations, public sector and government agencies. Her practice focuses on digital transformation, and one of the things she does a lot for clients is to guide them through the difficult decisions involved in choosing a learning system. She has a three-step process for doing this which she talks through in this interview. The discussion also covers the importance of vendor relationships and the human factors to look out for when choosing a vendor with whom to work.   02:20 How did Laura get into learning? 05:16 What is the Way of the Fox? 08:12 A 3-step process for getting the right system 09:06 Step 1 - Defining requirements 10:09 Step 2 - Define your top criteria 15:01 How far ahead should you look? 17:09 Step 3 Research available systems 21:34 LMS or LXP? Or both? (Or neither!) 25:08 Is it tougher for smaller organizations? 30:23 Client/vendor relationships     Mentioned in the episode:   Fosway digital learning realities research: https://www.fosway.com/research/next-gen-learning/digital-learning-realities-2019/   The MoSCoW Method: https://en.wikipedia.org/wiki/MoSCoW_method#:~:text=The%20term%20MoSCoW%20itself%20is,to%20make%20the%20word%20pronounceable. Laura's website http://www.learnfox.co.uk/   Contact Laura LinkedIn: https://www.linkedin.com/in/sussexlmsconsultant   Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/   Download the new white paper from Learning Pool written by John Helmer – 'Experience: theory, design and supporting technologies for an experience-based learning culture' https://learningpool.com/theory-design-and-supporting-technologies-for-an-experience-based-learning-culture/

John talks to Andrea Miles, CEO of BestAtDigital, about her plans for the new company she is helming, spun out of Cornerstone, and her journey to get to this point. Andrea’s career spans over 20 years in learning, mostly in leadership roles. Since 2004 she has formed and managed to keep together a core team that has seen nine M&A transactions. What it it like to lead through such a time of upheaval, weathering the market consolidations of the last few years? And yet, during this time, Andrea has not only survived, but has consistently innovated. The discussion covers the agile working style she has championed, and her espousal of Design Thinking, as well as what it is like to be a woman in top teams that are mostly male.   03:44 What sort of company is B.A.D.? 06:34 How did she get into the learning industry? 08:10 Account management at Epic 10:11 Transitioning into a leadership role 13:54 Leading a team through multiple acquisitions 20:08 Advice for aspiring female (and male!) leaders 24:24 Innovating through agile teamwork 28:34 Design Thinking 32:25 Which comes first, product or brand? 46:00 Will B.A.D. create products?   Mentioned in the discussion:   'T'aint What You Do (It's The Way That You Do It' was written not by George Gershwin but by Sy Oliver & James (Trummy) Young.   The Spotify model: https://www.atlassian.com/agile/agile-at-scale/spotify#:~:text=will%20be%20used.-,Tribes,what%20we%20call%20Dunbar's%20Number).   BestAtDigital Website: https://bestatdigital.com/   Contact Andrea LinkedIn: linkedin.com/in/andreamilesdigitaltransformer Twitter: @AndreaMiles1   Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/   Download the new white paper from Learning Pool written by John Helmer – 'Experience: theory, design and supporting technologies for an experience-based learning culture' https://learningpool.com/theory-design-and-supporting-technologies-for-an-experience-based-learning-culture/