The CVC Home Service Success Network

Jerry Isenhour
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Jun 6, 2025 • 40min

Talking Leadership with Phillip Stoller

Phillip Stoller, President of Saver Systems and an expert in leadership training, shares his insights on effective leadership. He discusses his journey from humble beginnings to guiding businesses through transformation. Stoller emphasizes the importance of humility and self-awareness, alongside the impact of small businesses on communities. The conversation touches on the evolution of coaching styles and the critical role of listening in leadership, providing practical tips for navigating modern leadership challenges.
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May 30, 2025 • 18min

Developing The Owner's Mindset Among Your Team Members

Just imagine how successful a company could be if every team member had the mindset of an owner—it could be a game-changer for the entire business. That’s the focus of this episode of The CVC Home Service Success Network, a presentation of CVC Success Group!
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May 23, 2025 • 10min

Are You Sustaining the Processes For Success?

One of the toughest challenges in business—and in life—is staying on course to reach your goals. To succeed, goals must become firm commitments. But all too often, life throws unexpected roadblocks in the way. In this episode of The CVC Home Service Success Network, we explore how to stay committed and sustain the process needed to achieve your goals—even when the path gets difficult. The CVC Home Service Success Network is a presentation of CVC Success Group, created to provide practical ideas and strategies for managers of home service companies across the U.S.
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May 16, 2025 • 17min

Morning Meetings, Part of the Process of More Profits and Less Waste

Discover how daily morning meetings can supercharge your business with higher sales and less waste. Learn the secrets to structuring these meetings for maximum engagement and efficiency. Explore the significance of tracking key performance indicators and refining Standard Operating Procedures for improved team communication. Uncover techniques to keep your team aligned and energized while fostering accountability. This insightful discussion will guide managers in transforming their morning rituals into powerful productivity boosters.
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May 10, 2025 • 31min

Are Your Safety Protocols & Systems Prepared?

Today on The CVC Home Service Success Network, we’re joined by safety expert Bob Ferrari for a critical conversation on safety, safety training, and what employers must do to properly train and equip their teams in today’s work environment. Every home service business must have a clear plan to ensure every team member goes home safely at the end of the day. Unfortunately, accidents still happen—and when they do, the consequences can be devastating for both employees and the business. Sometimes injuries are severe, even fatal. That’s why today’s discussion is so important. Bob Ferrari, a subject matter expert on safety and a representative of the National Chimney Sweep Guild, brings valuable insights to help you create a safer working environment for yourself and your team. Tune in for actionable tips and golden nuggets you can put to use right away. The CVC Home Service Success Network is presented by CVC Success Group to share ideas and strategies with managers of home service businesses across the U.S.
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May 2, 2025 • 13min

Systems, Processes & Procedures Are Key To Prevent Failure

Explore the vital role of systems, processes, and procedures in achieving sustainable success in the home services industry. Discover how structured onboarding can transform new hires into productive team members. Learn the importance of accountability and the challenges of enforcing it effectively. Uncover inefficiencies that hinder growth, and see how addressing 'sacred cows' can lead to significant improvements. This insightful discussion emphasizes the need for adaptability and a strong organizational culture to drive ongoing performance.
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Apr 25, 2025 • 19min

How Proper Flow Provides A Stronger Bottom Line

Too often, sales don’t translate into the bottom-line profit our companies need. In some cases, the losses are so significant that it feels like we’ve paid the customer for the privilege of doing the work. When we dig into the root of the issue, we often discover breakdowns in the process that prevented the profit from becoming reality. Today on The CVC Home Service Success Network, we’re diving into effective, profitable workflow strategies—and the checks and balances every operation needs to eliminate these costly mistakes.
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Apr 18, 2025 • 44min

The Process of Creating Fantastic Videos For Promoting Your Business

Join us for this episode of the CVC Home Service Success Network as our guest, Jimbo Marshall, shares his expert advice on speaking confidently on camera and creating compelling videos that showcase the quality of your products and the level of service your company provides. A longtime videographer, Jimbo now teaches others how to appear natural on camera and how to create professional-looking videos using just a smartphone. The CVC Home Service Success Network is brought to you by CVC Success Group and is designed to share valuable ideas and proven processes with home service company managers—helping them move steadily toward their dream destination.
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Apr 11, 2025 • 22min

How to Avoid Being Overwhelmed

As a manager, you probably know the feeling—each day brings mounting pressure, and it’s easy to become overwhelmed. The long hours and rising stress levels can take a toll, making it hard to find any sense of balance or satisfaction. In this episode of The CVC Home Service Success Network, we’re tackling that very issue. We’ll share practical processes and strategies to help you leave that overwhelmed feeling behind for good. The CVC Home Service Success Network is brought to you by the CVC Success Group. Our goal is to share valuable ideas and insights with the owners and managers of home service companies.
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Mar 21, 2025 • 35min

How Well Are You Branded In Your Market?

Branding is how a company is recognized and how it attracts customers to engage with its services and make purchases. But what does effective branding really involve? It’s a broad and important topic. Be sure to tune in to this episode of The CVC Home Service Success Network as we welcome special guest Eric Ebbert, Head of Marketing at Saver Systems—one of the most well-known companies in their industry nationwide. Eric will share his insights on how to build a brand that effectively communicates the right message to your target market. The CVC Home Service Success Network is brought to you by CVC Success Group and is designed to share valuable ideas and strategies with managers of home service companies across America.

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