Humanize IT

How can MSP's use 5G to help their customers? Isn't it just faster cell service? In this episode, Steve Copeland from Rythmz discusses how 5G will help MSP customers with everything from Incident Response to primary internet service. Learn how the future will be shaped by 5G and how MSPs can take advantage today to give their clients next-gen connectivity.

Building a network results in more opportunities, more influence over events, and confidence in the future. Some people will call you lucky, and you get to tell them you are just casting a wider net with your network. Bonus, the more you help your network succeed the more you will succeed, so go find those like minded professionals and grow!

We start our careers at the bottom of the chain and work our way up. It is no wonder why we are always thinking from the bottom up when it comes to solutions. In this episode, Skip and Adam talk through how to flip this approach to thinking about the solution from a top level. This approach is useful in every part of life so stay tuned!

Building loyalty is about more than just meeting expectations. You have to build relationships and observe the Platinum Rule "Treat people how they want to be treated" This goes a long ways towards a profitable relationship for both sides, whether it is a client or co-worker.

We continue celebrating the 200th episode with guest Richard Bauer and talk about where the podcast is going. Spoiler alert...MORE GUESTS! We really want to highlight the different kinds of MSPs and strategies out there. We also want to celebrate the successes of MSPs around the world. If you are interested in being a guest and talking about your MSP, listen to this episode and reach out on social media or email to let us know so we can get you scheduled!

What a ride 200 episodes! I know it says episode 300, we started counting at 100 thinking we would have each season be the first digit. We are actually a little more than that as we have had a few special episodes scattered throughout. With special guest Richard Bauer coming on some of you might remember him from the Tales from South Africa episode. We talk about the humble beginnings of audacity and stitching items together with entry-level microphones to today with Rodecasters, Streamyard and video podcasts! Come Celebrate our two hundredth episode!

Summer is almost it's own quarter, it bridges Q2 and Q3 but it is a season where people are vacationing, kids are home, and clients are quiet. This means opportunities for those of you who are more strategic in your planning. Take advantage of this shift in the economy to get projects with different sectors in place. In this episode Skip and Adam talk through how to take advantage of the Summer from a planning perspective.

What is this "mental health" everyone talks about? Why do we avoid it? I should just work harder and ignore stress right? Maybe I am sleepy and should just drink more caffeine. Perhaps even you have an overbearing sense of anxiety so you just calm yourself with a drink or two. This episode we talk with Mental Health Professional Dr Andrea Walter to talk through the tough topic of mental health, suicide awareness and general wellness.

May is Mental Health Awareness Month and we hear a lot of tales around burnout with IT professionals. Where a great employee turns into a jerk who is constantly dropping the ball. There are a lot of other issues we deal with and so we wanted to focus on how to be cognizant of mental health in the IT field. This entire month we give tips and tricks on how to balance you and your employee's mental health in IT.

How do we shift with the economy? It seems like a LOT is moving around right now in the MSP world. So how do you adapt? Take it from Skip and Adam who have been through several of these shifts. What is going on in 2024 and how can you prepare/take advantage of this shift?