

The TrustMakers
Edelman and Advertising Week
Trust is the ultimate currency in the relationship that all institutions – businesses and brands, governments, NGOs, media – build with their stakeholders. Trust enables an organization to operate, lead and thrive. Join The TrustMakers, where listeners connect with global experts to learn what it takes to build trust in today’s society.
Episodes
Mentioned books

Feb 3, 2023 • 44min
Introducing: Touch of Truth with Jackie Cooper
Welcome to Touch of Truth, the podcast that connects you to the unsung heroes and power players of our industry as they share the human truth behind the glossy experience. No schmooze, no rehearsal, just pure unadulterated honesty. Their stories might just make you a little more successful and a lot happier. In this episode, … Continue reading "Introducing: Touch of Truth with Jackie Cooper"

Jan 19, 2023 • 27min
Davos Special Part 3: Prof. Heidi Larson on How the Vaccine Confidence Project is Navigating a Polarized World
Professor Heidi Larson, Founding Director of the Vaccine Confidence Project, joins the Edelman Trust Institute’s Justin Blake for the final installment of our Davos series. Heidi dives into why she started the Vaccine Confidence Project and how the organization is working on the ground to build trust in and beyond vaccines. “We need to start … Continue reading "Davos Special Part 3: Prof. Heidi Larson on How the Vaccine Confidence Project is Navigating a Polarized World"

Jan 18, 2023 • 29min
Davos Special Part 2: The BBC’s Tim Davie on Building Trust in Media
Tim Davie, Director General of the BBC, joins the Edelman Trust Institute’s Justin Blake for a conversation at the 2023 Annual Meeting of the World Economic Forum. Tim discusses how the BBC builds trust by telling the truth, what it’s like to cover the news in an increasingly polarized world, and what he hopes to … Continue reading "Davos Special Part 2: The BBC’s Tim Davie on Building Trust in Media"

Jan 17, 2023 • 31min
Davos Special Part 1: The WEF’s Adrian Monck on the 2023 Annual Meeting
Adrian Monck, the Head of External Engagement and Communications for the World Economic Forum (WEF), sits down with the Edelman Trust Institute’s Justin Blake at the 2023 Annual Meeting of the World Economic Forum in Davos. Adrian and Justin discuss this year’s annual meeting, how to “gently” build a trusted source of information, and the … Continue reading "Davos Special Part 1: The WEF’s Adrian Monck on the 2023 Annual Meeting"

Jan 6, 2023 • 26min
Best Buy’s Hubert Joly on Leading with Purpose
For the first episode of 2023, Edelman’s Justin Blake is joined by former CEO and Chairman of Best Buy, Hubert Joly. Hubert and Justin discuss why now is the time for business to lead with purpose, how purpose can improve your bottom line, and how the best CEOs are navigating today’s world. “If you define … Continue reading "Best Buy’s Hubert Joly on Leading with Purpose"

Dec 16, 2022 • 30min
BridgeUSA’s Manu Meel on Building Trust the Gen Z Way
Amanda Edelman, COO of the Gen Z Lab, sits down with Manu Meel, CEO of BridgeUSA, to talk about his work combating divisiveness and polarization on college campuses by creating spaces for open discussion. “What we do is not unique or different. To me, we’re doing the most basic work that exists in a society, … Continue reading "BridgeUSA’s Manu Meel on Building Trust the Gen Z Way"

Nov 22, 2022 • 32min
Butterball’s Kyle Lock on the Trusted Legacy of the Turkey Talk-Line
Edelman’s Smita Reddy sits down with Kyle Lock, Vice President of Marketing at Butterball, to discuss how the company has become a staple of American culture by providing millions of turkeys, as well as cooking advice, for the Thanksgiving holiday. Kyle shares how the Turkey Talk-Line has shaped the brand’s larger purpose and how it continues to evolve. “We’ve tapped very … Continue reading "Butterball’s Kyle Lock on the Trusted Legacy of the Turkey Talk-Line"

Nov 14, 2022 • 26min
NYU Professor Tensie Whelan on How Sustainable Brands Earn Trust
Justin Blake, Executive Director of the Edelman Trust Institute, is joined by Tensie Whelan, Director of the NYU Stern Center for Sustainable Business, for a conversation on how businesses can become more trusted to address climate change. “We need to shift people’s thinking and have them understand that sustainability can actually be a contributor to … Continue reading "NYU Professor Tensie Whelan on How Sustainable Brands Earn Trust"

Oct 28, 2022 • 28min
The Cost of Values with DoorDash’s Kofi Amoo-Gottfried (Live from Advertising Week New York)
Join Edelman’s Smita Reddy as she sits down with Kofi Amoo-Gottfried, CMO of DoorDash, for the Season Two premiere live at Advertising Week New York. Smita and Kofi discuss DoorDash’s framework for engaging in social issues, their approach to empowering local economies through Neighborhood of Good, and how they differ from other tech companies. “Values … Continue reading "The Cost of Values with DoorDash’s Kofi Amoo-Gottfried (Live from Advertising Week New York)"

Oct 4, 2022 • 19min
The TrustMakers Special: The Story Behind Choco Taco’s Final Act
Follow behind the scenes as Edelman’s Smita Reddy talks with Klondike’s Tracy Shepard-Rashkin about the ice cream discontinuation that shook the internet, and how the brand decided to respond. “Brands like Klondike have to discontinue products all the time. Flavors come and flavors go usually without much muss and fuss. We knew Choco Taco would be … Continue reading "The TrustMakers Special: The Story Behind Choco Taco’s Final Act"