

The TrustMakers
Edelman and Advertising Week
Trust is the ultimate currency in the relationship that all institutions – businesses and brands, governments, NGOs, media – build with their stakeholders. Trust enables an organization to operate, lead and thrive. Join The TrustMakers, where listeners connect with global experts to learn what it takes to build trust in today’s society.
Episodes
Mentioned books

Sep 20, 2023 • 21min
UNGA Special: Mercy Corps’ Tjada D’Oyen McKenna on Growing Trust in NGOs Through Transparency
During the United Nations General Assembly meeting, The TrustMakers is featuring interviews with NGO leaders. Tjada D’Oyen McKenna, CEO of Mercy Corps, joins Alex Heath, U.S. Head of Social Impact and Sustainability at Edelman, for a conversation on leading the organization with transparency. “Trust is earned every day in every action,” Tjada says. If you … Continue reading "UNGA Special: Mercy Corps’ Tjada D’Oyen McKenna on Growing Trust in NGOs Through Transparency"

Sep 13, 2023 • 26min
Walmart’s Julie Gehrki on Defining Purpose for Employees
Julie Gehrki, the Vice President of Philanthropy at Walmart, joins Amanda Edelman, COO of Edelman’s Gen Z Lab, to discuss how the company gives purpose to its 2.1 million employees worldwide and bridging divides in the workplace. “Building trust across lines of difference is a daily experience in our workforce, and I think that’s an … Continue reading "Walmart’s Julie Gehrki on Defining Purpose for Employees"

Aug 30, 2023 • 27min
Margaret Talev on Strengthening Democracy and Journalism Amid Polarization
Margaret Talev, the Kramer Director for Syracuse University’s Institute for Democracy, Journalism and Citizenship, joins Edelman Trust Institute Executive Director Justin Blake for a conversation on the loss of trust in media and government – and her effort to educate people on how they work. “The health of democracy impacts the health of independent journalism, … Continue reading "Margaret Talev on Strengthening Democracy and Journalism Amid Polarization"

Aug 16, 2023 • 25min
Professor Peter Kim on How Trust Works
Peter Kim, a professor at the University of Southern California’s Marshall School of Business, joins Edelman Trust Institute Executive Director Justin Blake to discuss his new book, “How Trust Works,” which explores how trust serves as a foundation for relationships and communities. “Trust is essential for how we relate to the world, how we navigate … Continue reading "Professor Peter Kim on How Trust Works"

Jun 26, 2023 • 26min
Cannes Special Part 3: Samsung’s Benjamin Braun on Creativity in Brand Marketing
Benjamin Braun, Chief Marketing Officer at Samsung Europe, sits down with Jackie Cooper, Edelman’s Global Chief Brand Officer, at the annual Cannes Lions International Festival of Creativity. The two discuss findings from the Edelman Trust Barometer Special Report: The Collapse of the Purchase Funnel and the impact of Gen Z on brands, as well as … Continue reading "Cannes Special Part 3: Samsung’s Benjamin Braun on Creativity in Brand Marketing"

Jun 23, 2023 • 26min
Cannes Special Part 2: Cultural Expert Jess Weiner on Brands Building Safety Through Action
Jess Weiner, Cultural Expert and CEO of Talk to Jess, sits down with Jackie Cooper, Edelman’s Global Chief Brand Officer, at the annual Cannes Lions International Jess Weiner, Cultural Expert and CEO of Talk to Jess, sits down with Jackie Cooper, Edelman’s Global Chief Brand Officer, at the annual Cannes Lions International Festival of Creativity. … Continue reading "Cannes Special Part 2: Cultural Expert Jess Weiner on Brands Building Safety Through Action"

5 snips
Jun 21, 2023 • 23min
Cannes Special Part 1: Spotify’s Grace Kao on Belief-Driven Action for Brands
Grace Kao, Global Head of Advertising Business Marketing at Spotify, sits down with Jackie Cooper, Edelman’s Global Chief Brand Officer, at the annual Cannes Lions International Festival of Creativity. The two discuss findings from the Edelman Trust Barometer Special Report: The Collapse of the Purchase Funnel, the power of Gen Z consumers, and how brands should … Continue reading "Cannes Special Part 1: Spotify’s Grace Kao on Belief-Driven Action for Brands"

Jun 7, 2023 • 30min
Urban Institute’s Dr. Kimberlyn Leary on the Necessity of Equity in Business
Lisa Osborne Ross, Edelman’s U.S. CEO, discusses findings from the recent Edelman Trust Barometer Special Report: Business and Racial Justice in America with Dr. Kimberlyn Leary, a Senior Vice President at the Urban Institute and an Associate Professor at Harvard University. They unpack the rise in concern about systemic racism across demographics and the power … Continue reading "Urban Institute’s Dr. Kimberlyn Leary on the Necessity of Equity in Business"

May 24, 2023 • 26min
Rare Beauty’s Katie Welch on Marketing a Welcoming Beauty Brand
Katie Welch, the Chief Marketing Officer at Rare Beauty, joins Amanda Edelman, COO of Edelman’s Gen Z Lab, to discuss building a welcoming beauty space through Selena Gomez’s viral makeup company. “If we could be a brand that facilitates connection so that people feel welcome, that makes a difference,” Welch says. For more trust … Continue reading "Rare Beauty’s Katie Welch on Marketing a Welcoming Beauty Brand"

May 10, 2023 • 32min
Oscar Munoz on Investing in Employees to Earn Trust
Richard Edelman, CEO of Edelman, sits down with Oscar Munoz, former CEO and Executive Chairman of United Airlines and author of “Turnaround Time,” to discuss Munoz’s transformational tenure at the airline. He talks about changing the business from the inside out, dealing with personal challenges alongside financial challenges and advice for company leaders in an … Continue reading "Oscar Munoz on Investing in Employees to Earn Trust"