

The TrustMakers
Edelman and Advertising Week
Trust is the ultimate currency in the relationship that all institutions – businesses and brands, governments, NGOs, media – build with their stakeholders. Trust enables an organization to operate, lead and thrive. Join The TrustMakers, where listeners connect with global experts to learn what it takes to build trust in today’s society.
Episodes
Mentioned books

Dec 6, 2023 • 27min
Verizon Value’s Cheryl Gresham on the New Consumer Journey
Cheryl Gresham, Chief Marketing Officer of Verizon Value, sits down with Jackie Cooper, Edelman’s Chief Brand Officer, to discuss leading marketing for a new Verizon brand, the collapse of the traditional purchase funnel and what Cheryl is looking forward to in 2024. “We’ve got to look left and right versus up and down with the … Continue reading "Verizon Value’s Cheryl Gresham on the New Consumer Journey"

Nov 21, 2023 • 25min
Climate Scientist Radley Horton on Taking Climate Action
Radley Horton, a professor at Columbia University’s Climate School and a member of Edelman’s Independent Council of Climate Experts, joins Alex Heath, U.S. Head of Social Impact and Sustainability at Edelman for a conversation about the 2023 Edelman Trust Barometer Special Report: Trust and Climate Change. The two explore diminishing trust in institutions to deal … Continue reading "Climate Scientist Radley Horton on Taking Climate Action"

Oct 24, 2023 • 33min
Top Trust Tips From Season Two
We’re looking back at some of our favorite moments from Season Two of The TrustMakers. Take a listen to hear trust-building insights from Kofi Amoo-Gottfried, CMO of DoorDash; Manu Meel, CEO of BridgeUSA; Tim Davie, Director General of the BBC; Sally Susman, EVP and Chief Corporate Affairs Officer of Pfizer; C.D. Glin, President of the … Continue reading "Top Trust Tips From Season Two"

Sep 27, 2023 • 23min
UNGA Special: Michelle Milford Morse on Addressing ‘Problems Without Passports’ at the United Nations Foundation
During the United Nations General Assembly meeting, The TrustMakers is featuring interviews with NGO leaders. Michelle Milford Morse, United Nations Foundation’s Vice President for Girls and Women Strategy, joins Alex Heath, U.S. Head of Social Impact and Sustainability at Edelman, to discuss the urgency of building trust in women around the world. “We’re going to need … Continue reading "UNGA Special: Michelle Milford Morse on Addressing ‘Problems Without Passports’ at the United Nations Foundation"

Sep 20, 2023 • 21min
UNGA Special: Mercy Corps’ Tjada D’Oyen McKenna on Growing Trust in NGOs Through Transparency
During the United Nations General Assembly meeting, The TrustMakers is featuring interviews with NGO leaders. Tjada D’Oyen McKenna, CEO of Mercy Corps, joins Alex Heath, U.S. Head of Social Impact and Sustainability at Edelman, for a conversation on leading the organization with transparency. “Trust is earned every day in every action,” Tjada says. If you … Continue reading "UNGA Special: Mercy Corps’ Tjada D’Oyen McKenna on Growing Trust in NGOs Through Transparency"

Sep 13, 2023 • 26min
Walmart’s Julie Gehrki on Defining Purpose for Employees
Julie Gehrki, the Vice President of Philanthropy at Walmart, joins Amanda Edelman, COO of Edelman’s Gen Z Lab, to discuss how the company gives purpose to its 2.1 million employees worldwide and bridging divides in the workplace. “Building trust across lines of difference is a daily experience in our workforce, and I think that’s an … Continue reading "Walmart’s Julie Gehrki on Defining Purpose for Employees"

Aug 30, 2023 • 27min
Margaret Talev on Strengthening Democracy and Journalism Amid Polarization
Margaret Talev, the Kramer Director for Syracuse University’s Institute for Democracy, Journalism and Citizenship, joins Edelman Trust Institute Executive Director Justin Blake for a conversation on the loss of trust in media and government – and her effort to educate people on how they work. “The health of democracy impacts the health of independent journalism, … Continue reading "Margaret Talev on Strengthening Democracy and Journalism Amid Polarization"

Aug 16, 2023 • 25min
Professor Peter Kim on How Trust Works
Peter Kim, a professor at the University of Southern California’s Marshall School of Business, joins Edelman Trust Institute Executive Director Justin Blake to discuss his new book, “How Trust Works,” which explores how trust serves as a foundation for relationships and communities. “Trust is essential for how we relate to the world, how we navigate … Continue reading "Professor Peter Kim on How Trust Works"

Jun 26, 2023 • 26min
Cannes Special Part 3: Samsung’s Benjamin Braun on Creativity in Brand Marketing
Benjamin Braun, Chief Marketing Officer at Samsung Europe, sits down with Jackie Cooper, Edelman’s Global Chief Brand Officer, at the annual Cannes Lions International Festival of Creativity. The two discuss findings from the Edelman Trust Barometer Special Report: The Collapse of the Purchase Funnel and the impact of Gen Z on brands, as well as … Continue reading "Cannes Special Part 3: Samsung’s Benjamin Braun on Creativity in Brand Marketing"

Jun 23, 2023 • 26min
Cannes Special Part 2: Cultural Expert Jess Weiner on Brands Building Safety Through Action
Jess Weiner, Cultural Expert and CEO of Talk to Jess, sits down with Jackie Cooper, Edelman’s Global Chief Brand Officer, at the annual Cannes Lions International Jess Weiner, Cultural Expert and CEO of Talk to Jess, sits down with Jackie Cooper, Edelman’s Global Chief Brand Officer, at the annual Cannes Lions International Festival of Creativity. … Continue reading "Cannes Special Part 2: Cultural Expert Jess Weiner on Brands Building Safety Through Action"