

The TrustMakers
Edelman and Advertising Week
Trust is the ultimate currency in the relationship that all institutions – businesses and brands, governments, NGOs, media – build with their stakeholders. Trust enables an organization to operate, lead and thrive. Join The TrustMakers, where listeners connect with global experts to learn what it takes to build trust in today’s society.
Episodes
Mentioned books

Jun 19, 2024 • 25min
New York Times’ Astead Herndon on the New Political Landscape for Brands
The TrustMakers is on the ground at the annual Cannes Lions International Festival for Creativity to talk with guests about what they’re up to at the festival and get their reactions to the 2024 Edelman Trust Barometer Special Report on brands and politics. Astead Herndon, National Politics Reporter at the New York Times, sits down … Continue reading "New York Times’ Astead Herndon on the New Political Landscape for Brands"

May 22, 2024 • 27min
GLAAD CEO Sarah Kate Ellis on Being an Agent for Change
GLAAD CEO Sarah Kate Ellis joins Justin Blake, Executive Director of the Edelman Trust Institute, to discuss how businesses should engage on LGBTQ+ rights issues, the state of LGBTQ+ representation in the media, and GLAAD’s evolution as an advocacy organization. “We go where culture is created to be an agent for change,” Ellis says. If … Continue reading "GLAAD CEO Sarah Kate Ellis on Being an Agent for Change"

May 8, 2024 • 26min
Axios CEO Jim VandeHei on Leading with ‘Just the Good Stuff’
Axios Co-Founder and CEO Jim VandeHei joins Edelman CEO Richard Edelman for a conversation about his new book, “Just the Good Stuff,” and the state of trust in the media and business leaders. “People who run companies have a real obligation to understand that people are trusting corporate and business leadership more than ever – … Continue reading "Axios CEO Jim VandeHei on Leading with ‘Just the Good Stuff’ "

Apr 24, 2024 • 27min
Nature’s Magdalena Skipper on Standing Up for Science
Magdalena Skipper, Editor in Chief of Nature, joins Justin Blake, Executive Director of the Edelman Trust Institute, to discuss the state of trust in science. She gives insights on combatting misinformation and on the 2024 Edelman Trust Barometer Special Report: Trust and Health. “When science comes under fire, it should be down to each one … Continue reading "Nature’s Magdalena Skipper on Standing Up for Science"

Apr 10, 2024 • 22min
Siemens’ Lynette Jackson on Moving Content Beyond Relevance Toward Value
Lynette Jackson, Chief Communications Officer at Siemens, sits down with Joe Kingsbury, Global Chair of Edelman Business Marketing, to discuss the value of thought leadership in building trust, especially in a B2B context. “To build trust, you need to think about the value of your content and making it accessible,” Lynette says. If you are … Continue reading "Siemens’ Lynette Jackson on Moving Content Beyond Relevance Toward Value"

Mar 26, 2024 • 26min
Papa Johns’ Jaclyn Ruelle on Innovating a Beloved Food Brand
Jaclyn Ruelle, Vice President and Head of Brand at Papa Johns, joins Smita Reddy, Global Client Leader at Edelman, to discuss evolving the legacy quick-service pizza restaurant’s brand to be culturally relevant to new and existing customers. “Every single day is not going to be pizza day, so how do we show up in ways … Continue reading "Papa Johns’ Jaclyn Ruelle on Innovating a Beloved Food Brand"

Mar 13, 2024 • 14min
Allegra’s Jordana Barish on Developing a Trusted Tech Tool
Jordana Barish, Allegra’s North American Zone Head, sits down with Justin Westcott, Global Technology Chair of Edelman (a DJE company), for a conversation at South by Southwest (SXSW). They discuss how the trusted health brand is helping allergy sufferers through a new tool called Allegra Airways, which launched at SXSW. “To build trust with our consumers … Continue reading "Allegra’s Jordana Barish on Developing a Trusted Tech Tool"

Feb 28, 2024 • 27min
Duolingo’s Katherine Chan on Making the Brand a TikTok Phenomenon
Edelman’s Smita Reddy sits down with Katherine Chan, Global Head of Social Media at Duolingo, to talk about the brand’s social media strategy, their latest Super Bowl ad, and viral presence on Tik Tok. “On social, you have three seconds to make an impact and in order to do that you have to get people … Continue reading "Duolingo’s Katherine Chan on Making the Brand a TikTok Phenomenon"

Feb 14, 2024 • 27min
Experts on How Businesses Should Speak Out Amid Controversy
Harvard Business School professors Sandra Sucher and Peter Tufano and the Edelman Trust Institute’s Head of Research David Bersoff discuss their new article in Harvard Business Review with Justin Blake, Executive Director of the Edelman Trust Institute The piece gives guidance to business leaders on navigating contentious societal issues amid widespread polarization. “The pressure being … Continue reading "Experts on How Businesses Should Speak Out Amid Controversy"

Jan 31, 2024 • 24min
Inside Ad Council’s Most Impactful Campaigns with Jenn Walters
Ad Council VP Group Campaign Director Jenn Walters joins Edelman’s Global Chair of Food and Beverage Smita Reddy to take listeners inside of some of the organization’s most impactful campaigns – from Smokey Bear to Love Has No Labels. She discusses what it takes for Ad Council to change hearts and minds on important societal … Continue reading "Inside Ad Council’s Most Impactful Campaigns with Jenn Walters"


