

Leadership, Brand Strategy & Transformation - Minter Dialogue
Evergreen Podcasts | Minter Dialogue
With the Minter Dialogue podcast, your host Minter Dial is on a mission to help elevate the debate and insert more meaningfulness into our lives. He gives weekly interviews around leadership, brand strategy and transformation, featuring top business leaders, personalities, entrepreneurs and authors from around the world who are making things happen! This show has had multiple awards and citations over the years, including the #2 Brand Strategy podcast worldwide by Feedspot in 2025 (#1 in the UK), as well as #22 among all Leadership podcasts. It was also listed as a Top 50 leadership podcast by LeadersHum for 2022 and Top 50 Marketing Blog/Podcasts by Linkedin.Minter Dial is a filmmaker and author of multiple award-winning books, including The Last Ring Home, Futureproof (FT Press), You Lead (Kogan Page) and Heartificial Empathy, 2nd edition (2023). He also hosts The Joy of Padel podcast.Podcast show notes are on minterdial.com. To rate & review: RateThisPodcast.
Episodes
Mentioned books

Oct 16, 2016 • 39min
Under the hood with Marketing Over Coffee podcast host John J Wall (MDE216)
Minter Dialogue Episode #216 — This interview is with John J Wall, co-host of the marvellous Marketing Over Coffee podcast with Christopher S. Penn. He’s also VP of Marketing at EventHero, a real-time event management platform. In this podcast, we chat about John’s journey in podcasting, the trends in podcasting, where are the opportunities for brands to podcast, and his favourite tips and stories for podcasting. Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Oct 9, 2016 • 50min
Using Artificial Intelligence to Enhance Customer Service with Mikhail Naumov & Digital Genius (MDE215)
Minter Dialogue Episode #215 — This interview is with Mikhail Naumov, 27, and already a serial entrepreneur, pioneering in the use of artificial intelligence for customer service. Mikhail is a contributor at Forbes and was recognized this year as one of Forbes’ 30 Under 30 in enterprise tech. In this podcast, we explore the state of advancement in artificial intelligence, with a focus on how it applies to business, in the most practical of instances with Digital Genius, a startup Mikhail cofounded with Dmitry Aksenov. Digital Genius is a truly fascinating way to enhance the customer service relationship, using AI deep learning, all the while enabling an optimized human + machine experience. Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Oct 2, 2016 • 22min
Startup Discovery: Gladtrotter for your own personal and personalized guided tour (MDE214)
Minter Dialogue Episode #214 — This interview is with Diane Aubry, a French entrepreneur with a wonderful initiative called Gladtrotter. This is a platform that matches guides with tourists looking for roads less traveled and tours less typical when visiting cities such as Paris or London. Just six months old, Gladtrotter is an expedient site, very efficient on mobile and I enjoyed chatting with Diane about her startup journey and how she is developing the business and driving traffic.Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Sep 25, 2016 • 38min
How To Optimize Your Mobile Marketing With Oisin Lunny (MDE213)
Minter Dialogue Episode #213 — This interview is with Oisin Lunny, speaker, musician and mobile expert. Oisin is Senior Marketing Development Manager and roving evangelist at Open Market, a mobile engagement platform for enterprise. In this conversation, we talk about how music can help set your digital mindset, what’s going on in mobile, how to optimise your mobile strategy and the power and setbacks of SMS and MMS as a marketing tool.Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Sep 18, 2016 • 36min
How To Make Your Workforce Engaged And Happy? Henry Stewart Has A Happy Manifesto (MDE212)
Minter Dialogue Episode #212 — This interview is with Henry Stewart, founder and CEO of the London-based training business Happy Ltd. Happy was rated one of the top 20 workplaces in the UK for 5 successive years and now helps other organisations create happy workplaces. In 2011 Henry was listed in the Guru Radar of the Thinkers 50 list of the most influential business thinkers in the world. Henry is also the author of the book, The Happy Manifesto. In this conversation we discuss some of the key principles for making a work place a happier space, what are the conditions for success and explore some specific cases.Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Sep 11, 2016 • 38min
Jamie Riddell - Analyzing Your Social Media Astutely with Birdsong (MDE211)
Minter Dialogue Episode #211 — This interview is with Jamie Riddell, co-founder of BirdSong Analytics, the world’s leading pay-as-you-go social media analytics platform. He is an active and well-respected writer, having been published on many important media, including The Drum, The Guardian, WSJ. Previously, he founded and sold his digital marketing agency, Cheeze. Having been at the forefront of digital marketing since the beginning, Jamie is a man on the pulse. In this chat, we discuss how social media is evolving, which are the best channels, a new way to dissect the political elections, as well as look at the marketing strategy and tips for growing his online brand.Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Sep 4, 2016 • 43min
How To Wow - Driving An Amazing Customer Experience with Adrian Swinscoe (MDE210)
Minter Dialogue Episode #210 — This interview is with Adrian Swinscoe, expert in the customer experience, author of Pearson-published How to Wow, 68 Effortless Ways to Make Every Customer Experience Amazing, a frequent Forbes contributor all the while running Rare Business, focused on helping companies to improve their customer service and experience. In this conversation, we look at some of the key levers of driving the customer experience, the opportunities for automatisation, the role of the employee experience and how to set expectations and stir emotions.Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Aug 28, 2016 • 38min
Enabling Superior Employee Engagement with Cathy Brown (MDE209)
Minter Dialogue Episode #209 — This interview is with Cathy Brown, Executive Director at Engage for Success, a social movement committed to releasing the capabilities of employees to improve performance and enhance wellbeing. In this podcast, we discuss the different enablers that employers can spark up in order to enhance employee engagement. We look at the challenge of creating “corporate culture” and values, as well as how best to measure employee engagement. Some great insights for switched on leaders.Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Aug 14, 2016 • 32min
Founders Factory - An Accelerator With a Difference with George Northcott (MDE208)
Minter Dialogue Episode #208 — This interview is with George Northcott, co-founder and head of business development at the Founders Factory, an accelerator with great ambitions and very interesting business model. Closely affiliated with the Founders Forum, the Founders Factory -- whose other co-founders count Brent Hoberman, Henry Lane-Fox and Jim Meyerle -- links startups with corporates in very specific verticals. In the podcast, George discusses the model, how they work with the corporates, and provides some great tips for entrepreneurs who are looking to succeed.Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Aug 7, 2016 • 38min
How Enlightened Leadership Leads to Results with Jenny Biggam, founder of the7Stars Media Agency (MDE207)
Minter Dialogue Episode #207 — This interview is with Jenny Biggam, founder and owner of the7stars, the largest independent media agency in the UK with over £228 million billings, with clients such as Warner Music, Suzuki Cars and Iceland. Jenny Biggam has run the7stars with an incredibly refreshing leadership style. I wanted to dig in and find out more what happens under the hood. In this podcast, we look at some of the tips, policies and practices that Jenny employs to run the7stars. Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)