Leadership, Brand Strategy & Transformation - Minter Dialogue

Norm de Greve, CMO of CVS Health, discusses the company's transformation journey and recent merger announcement with Aetna. Topics include digital marketing, healthcare records digitization, CVS's engagement with communities and beauty industry, and the future of healthcare with trust, telehealth, and digital technology.

Roman Krznaric is a social philosopher and bestselling author of multiple books, including Empathy, How Should We Live? Carpe Diem and How to Find Fulfilling Work, books that have been published in more than 20 languages. He is also the founder of the world's first Empathy Museum and of the digital Empathy Library. In this conversation, we discuss the intersection of the art of living and social change, the importance of empathy in our lives and in enterprise, as well as the role of and interest in the esoteric game of real tennis. Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Kalle Palling has been an MP of the Estonian parliament starting in 2007, when he was just 22 years old. He was very active in pushing through legislation around technology and e-governance, helping Estonia to accelerate its transformation to a digital state, and becoming a lightening rod for change. Among his further credentials, aside from having been on a number of high profile supervisory boards, he's also an entrepreneur, co-founding Cachet, an insurance marketplace and personal data hub. In this conversation, we discuss the journey that Estonia has undergone to become a beacon of digital states, the challenges of transformation, Kalle's thoughts on new tech and prospects for the future. A most insightful interview.   Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Doug Stephens is the founder of Retail Prophet and one of the world's foremost retail industry futurists. He's a powerful speaker, retail columnist for CBC Radio Canada and has also penned two respected books on retail. In this conversation with Doug, we focused our discussion on Amazon following his provocative article in BoF, entitled The End of Amazon. We look at how Amazon is doing, parallax blind spots, the purchase of Whole Foods, retail brands and we explore how the future of Amazon and retail could look.   Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #302Marty Neumeier is a best-selling author, having published such venerable books as The Brand Gap, The Brand Flip and MetaSkills. His latest book is Scramble, How agile strategy can build epic brands in record time. In this conversation with Marty, we talk about the creative process of converting a business book into a business thriller and the process of self-publishing. On the business side, we look at what are the keys to making an agile strategy work, the importance of design and new leadership skills, and how important the role of the Board is in today's business world. Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #301Dr Jack Kreindler is a Doctor, Technologist, Investor. Founder CHHP - The Centre for Health and Human Performance, based in London. He's also the founder (Chairman and Chief Medical Officer) of Sentrian, working to finally make remote patient management an affordable and effective reality for patients, payers and providers alike. And, also of note, he's co-Founder of Weird and Wonderful, building bridges across life sciences and creative arts. In this sprawling conversation with polymath Jack, we discuss how we can learn more about our own health and cure cancer studying high performance and extreme athletes. We learn about how Jack manages and collaborates across large multi-disciplinarian teams to pave trails, as well as what technologies excite him. Divinely intriguing.Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #300Lee Odden is author and an influencer in his own right. He's also CEO and co-founder of TopRank Marketing, an agency specialising in strategic internet marketing consulting services, such as content marketing, social media and influencer marketing. In this conversation, we discuss how Lee has gone about building his customer centric agency, a look under the hood of blogging, how to blog effectively, repurpose your content and execute influencer marketing.   Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #299With an MBA and a PhD in Astrophysics, Dr Kim Nilsson is a pioneer in many aspects. She is founder and CEO of Pivigo and, in 2017, was awarded Entrepreneur of the Year, in front of 1,000 business and technology leaders. Pivigo is a data science marketplace; connecting the data science community with companies and organisations looking to outsource their data science and AI needs. In this conversation, we look at how companies can better unleash the power of their data, the challenges with mining one's data and the business of Pivigo. Meanwhile, you can comment and find the show notes on minterdial.com. If you liked the podcast, please take a moment of your precious time to go over to iTunes to rate the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #298Joshua March is founder and CEO of Conversocial, a leading social customer service solution, used by some of the world's biggest brands. Joshua is an expert in social media and customer service and just released his book, Message Me, The Future of Customer Service in the Era of Social Messaging and Artificial Intelligence. In this conversation with Joshua, we discuss the state of customer service, examples of companies and industries that are killing it on customer service, what it takes to get customer service right, the role of AI and much more.   Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #297Melanie Notkin founded a robust and thriving community, called SavvyAuntie. As such, Melanie is a leading voice of a group of women that has $61B in buying power. She's a national best-selling author having penned SavvyAuntie (2011) and Otherhood, Modern Women Finding a New Kind of Happiness (2014). She's also a speaker and marketing expert. In this conversation, we discuss how Melanie founded and built up the community, her insights and innovations, tips for marketers wanting to build or approach a community, plus she's provided us with a scoop.Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)