The Profitable Property Management Podcast

Today, I'm talking with Denny Miller, the broker and co-founder of Zenith Property Management, which specializes in managing single-family homes in and around Vancouver, Washington.   I've known Denny for three years and have always thought of him as somebody who is very sharp. A true hustler. Today, we're going to dig into the weeds of the intentional playbook that he is running within this Vancouver market.

Today, I'm talking with Luke Eddinger, the Director of Robert C. White & Company, a residential property management company in Connecticut, focused on SFH primarily.  A little bit of a mix of other property types as well. In today's episode, we're going to talk about what it looks like to make a dramatic shift in business and how to get intentional about driving profit. Luke shares lessons to help you understand what is possible with focus and intention around turning a business from low-profit into a cash machine.   Luke was one of the folks that we had participate in the financial benchmarking study that was facilitated by Profit Coach and there's a great story here, so we're going to dig right into it.

Today I'm talking with Andy Moore, the CEO of Gulf Coast Property Management, which has served thousands of Florida owners since 2003.   Andy is a long time client, friend, and consummate hustler.  In today's episode you're going to learn about Andy's unique approach to running a profitable business, how this strategy helps Gulf Coast get ahead, and how you can use some of these ideas to improve your own property management business.

Today I'm talking with Aaron Marshall, the CEO and Co-Founder of Keyrenter.  A low-overhead, high profit technology-based property management business and franchise.   They're now one of the leading players in property management franchising, and they're trying to use strategic thinking and cutting edge tech to deliver a better service to more owners. In today's episode, you're going to hear a little bit about Aaron's unique approach to building a profitable franchise, and how you can think more like a strategist.

Today, I'm talking with Sarah Laidler, managing broker at Accolade Property Management, based in Ellensburg, Washington.   Prior to working in single-family, Sarah's background was in the multi-family side, where she managed over 1000 apartment units.   In today's episode, you'll learn how Sarah grew her property management company to 500 doors in a town of less than 20,000 people resulting in her company managing over 10% of all available rental properties. If you're in a smaller metro, learn how you can have an outsized presence in a very small market.

Today, I am talking with Steli Efti, the CEO of Close.io, the inside sales CRM of choice for startups and SMBs.   Steli has over 20 years of experience in sales and entrepreneurship and has trained thousands of founders, sales directors, and sales reps to build sustainable and predictable revenue through sales.   He's also a mentor and advisor to many early-stage entrepreneurs as well as a fellow podcaster with his own show, which you can find at TheStartupChat.com. In this interview, we're going to talk about how to think about growth and how to approach it within your own business.

Today, I'm talking with Steve Crossland, the owner of Crossland Real Estate Team, a local team in Austin, Texas working with Keller Williams.   Steve has built a profitable property management company, and the reason I wanted to have him on the show is that he is known for having some clear constraints and parameters of what he is optimizing for.   Steve is pretty much the opposite of one of these guys that's trying to get to 10,000 doors at all costs.  He's running a clear, tight playbook and there's a level of intentionality around balancing profit and growth that I want to tease out and discuss on the show.   So this should be an exciting episode for anybody that is managing less than 500 doors and is kind of wondering, “Do I need to – do I have to grow?  Can I be profitable where I'm at?” If you want some more clarity around those types of issues, then this should be the episode for you.

Today, I am talking with none other than Bryce DeGroot, the President of Compass Advisors, a consulting firm that helps entrepreneurs achieve growth, capital, personal liquidity and eventually the sale and exit of their companies.   Since 1991 Compass has advised in the sale of over 155 companies and served hundreds more through exit planning and business valuations.   More importantly than that, Bryce is a good friend of mine and he's a very smart cat that's going to guide us through the conversation of considerations around buying or selling a portfolio.

Today, I'm talking with Greg Crabtree, the CEO of Crabtree Rowe & Berger, a financial consulting and accounting firm for growth-oriented businesses.   Greg is also a fantastic speaker, and the author of Simple Numbers, Straight Talk, Big Profits, where he outlines a pretty revolutionary set of metrics for driving business profitability.   In our chat today, we're going to cover the most important financial metrics that you can use to understand the direction of your business.  How to measure them, the overall purpose of what a benchmark is and a whole lot more.

Today, I am honored to be speaking with Scott Fritz, the founder of Growth Connect, a business coaching and exit planning service that specializes in transforming businesses into assets.   He's also the author of The Forty Hour Work Year, chronicling his entrepreneurial journey that led him to become a passive investor in his own business.   In this interview, Scott shares where most property management entrepreneurs go wrong when it comes to managing their business for the outcome that we all want, which is profit and freedom.