The Profitable Property Management Podcast

Today, I’m talking with Doug Brien, the CEO and Co-Founder of Mynd, a venture-backed property management company that allows landlords and tenants access to real-time data about their properties. They’ve raised over $35 million and currently manage more than 2,100 doors across California. Before founding Mynd, Doug was the Co-Founder and Managing Director of Waypoint Homes, the second largest public SFR REIT that managed over $3.5 billion in assets across the U.S. Before that, Doug played 12 seasons in the NFL. Yes, really. In today’s episode, you’ll learn how Mynd uses technology to reshape the industry and create a better experience for investors and renters and how you can use these lessons to improve your property management business.

Today, I’m talking with Max Nussenbaum, the former CEO of Castle, a property management startup in Detroit that was using technology to change the game. At their peak, they had raised $4 million from investors and grew to be Michigan’s second-largest PM company, but in January of 2018 they winded down the business. In this interview, Max shares the lessons he learned from his time at Castle, where things went wrong, how he would do things differently, and shares lessons that will help you avoid some of the same mistakes.

Today, I'm talking with John Laviter, the Chairman and CEO of Northpoint Asset Management. This is a real estate company with 25 offices across the US. Northpoint represents nearly a billion dollars in assets. And John's been in the game for some time now. He's built a successful operation and I'm excited to have him on the show to talk about what scaling looks like, the impacts of having a finance and an asset management perspective, and what that looks like when operating a property management business.

Today, I’m talking with Justin Bajema, the Founder and President of Access Property Management Group in Grand Rapids, Michigan. Justin started buying property during the housing crisis, but pretty quickly, discovered a lack of professional management options, which lead him to start his own shop. And today, Access Property Management is managing over 400 units with a highly profitable model that provides a lot of freedom for Justin. That's what we're going to be digging into in this episode.

Today, I am talking with Mike Paton.  Paton helps lead over 200 EOS Implementers and has conducted more than 1000 full day EOS sessions with leadership teams of more than 100 entrepreneurial companies.   He's spent a lifetime learning from entrepreneurs, and spends all of his time as an author, award winning speaker, certified EOS Implementer and the visionary of EOS worldwide.   Specifically, Paton helps entrepreneurs clarify, simplify and achieve their vision by mastering some simple concepts that we're going to go over today. In our chat today, we’re going to cover what exactly the EOS Methodology is, why it’s so popular, and how you can use this strategy to build a better property management business.

Today, I'm talking with Benton Cotter, the CEO of RentVest, an Inc. 5000 property management company headquartered in Mesa, Arizona.   With 12 offices across the US, RentVest is one of the fastest growing property management companies.   They're on track to meet their goal of expanding into six additional markets and establishing 10,000 accounts nationwide by 2020. In today's episode, we're going to talk a little bit about RentVest's unique approach to technology, where that makes sense, how they employ it to actually get ahead and what you may be able to apply to your property management shop.

Today I'm talking with Tom Sedlack, the general manager of 33rd Company, a leading property management company in the Minneapolis area.   Tom's an experienced real estate investor, and he's been a featured speaker at numerous NARPM events.  You've probably seen him around and may have heard his talk on company valuation models at the most recent Broker/Owner Conference. In this interview, Tom's going to share where most property management entrepreneurs go wrong when it comes to acquisitions, on both sides of the deal.   A lot of people are interested in this theme, this topic, the idea, but the execution has quite a few places you can go off the rails. Tom’s here to keep you on track.

Today I'm talking with Eric Wetherington, the director of New Heights Property Management, the only certified residential management company in South Carolina.   Eric is also the current President-Elect of NARPM after serving as the South East RVP and National Treasurer.   After spending about 20 years in the business, Eric has started, acquired or managed dozens of companies and has built an incredible base of knowledge.   Eric's a sharp entrepreneur and in today's episode, you're going to learn how he made the move from operator to the owner and how mindset shifts and strategic thinking can help you do the same.

Today I'm talking with Kevin Ortner, the President and CEO of Renters Warehouse, which currently manages 1400 investors across 22,000 residential homes in 42 markets in 25 states. Kevin is a lifelong entrepreneur who got his start in business in early age, printing greeting cards at home and selling them door to door.  Got to respect the hustle. He's also got a background in aviation, earning his pilot's license at 17. He started a flight school in college, and eventually got his start in real estate as a way to spend his downtime in between flying corporate jets.   Today, we're going to hear about Kevin's path moving from Renters Warehouse's first franchisee in 2010 to now acting as CEO of the company.   So if you're interested in better understanding the playbook that Renters Warehouse has been executing, this is the interview for you.

Today, I'm talking with Steve Welty, the owner of Good Life Property Management, which is based in sunny San Diego.   After selling his share in another property management firm in 2013, Steve started Good Life with the goal of providing the highest level of customer service and experience in the industry.   Pretty lofty goal, isn’t it? Today, we're going to talk about what he does to actually lean into that.  We'll cover Steve's journey and how the business is set up and designed to serve him and his goals while still driving incredible results for his customers. I have known Steve for quite a few years now. I think he's a visionary, and from a mindset perspective, we're very much on the same frequency.   If you enjoy this episode, please head on over to iTunes and leave us an honest review.  The more reviews means better guests, which means a better podcast.