The Profitable Property Management Podcast

Today I am talking with Lisa Wise, President and Co-Founder of Nest DC, Roost DC and Starling DC. Lisa spoke at PM Grow Summit in 2017 and will be speaking at PM Grow Summit 2019 this year as well! Roost DC began in January of 2015 and is one of only a handful of employee-owned management companies in the country. Nest DC manages residential rental units throughout the Washington, DC area. Nest is also a licensed general contractor through Starling DC, which works in design and renovation. Lisa’s companies were founded on the very principle that giving back is the only way to get ahead.

Today, I’m talking with Steve Crossland, the owner of Crossland Real Estate Team, a local team in Austin, Texas working with Keller Williams.   Steve has been on the show before, but we had to have him back to discuss 2019. Steve is pretty much the opposite of one of these guys that’s trying to get to 10,000 doors at all costs.  He’s running a clear, tight playbook and there’s a level of intentionality around balancing profit and growth that I want to tease out and discuss on the show.   So this should be an exciting episode for anybody that is managing less than 500 doors and is kind of wondering, “Do I need to – do I have to grow?  Can I be profitable where I’m at?” If you want some more clarity around those types of issues, then this should be the episode for you.

Today, I’m talking with Jay Papasan, the Vice President of Publishing at Keller Williams and Co-Founder of Papasan Properties Group and co-author of The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results, which has sold over a million copies worldwide and made more than 400 appearances on national bestseller lists. In his book, he shares a philosophy that lets you have fewer distractions and less on your plate while producing more, increasing your income, and getting more satisfaction from life. In today’s episode, you’ll learn what this unique approach to productivity is and how you can use these lessons to improve your property management business.

Today, I’m talking with Dylan Kindler and Nick Kim. Dylan is an entrepreneurial operator and investor with specializing in a financial and strategic approach.  He is the Senior Associate at Parkstone Growth Partners, based out of New York. Parkstone Growth Partners is a private investment firm dedicated to building entrepreneurial businesses and creating long-term value in the Healthcare, Insurance and Consumer markets. Nick Kim is the Head of Platform at Crosscut Ventures, a startup seeder founded in LA, the firm has been working with entrepreneurs in southern California since 2008. Nick is an entrepreneur, investor, and general manager with an aim to help companies grow.

Today, I’m talking with Michael Cook, the Chief Operations Officer of Streetlane Homes, a real estate investment and property management firm serving Atlanta, GA, Chicago, IL, Houston, TX, Las Vegas, NV, Miami, FL, Phoenix, AZ and Nashville, TN. Michael is also the Director of Asset Management for GTIS Partners, a leading real estate investment firm in the Americas, headquartered in New York with offices in São Paulo, San Francisco, Los Angeles, Atlanta, Paris and Munich Listen in as he shares how he has continued to have high performance while maintaining a market for single-family homes nationwide.

You may or may not have heard Jordan talk about the importance of operationalizing sales and marketing - and why it's the difference between results and flailing. A good lead source is not a growth strategy, nor is hiring a BDM... For your growth plans to succeed in 2019, you are going to need a robust sales process that is capable of producing consistent results, regardless of who is in the sales role. On this podcast we discuss the building blocks of building an effective sales process from the ground up with Jeremy Pound from Juicy Results. Jeremy has worked with property management teams at all stages to completely redefine their approach to sales - and the results have been awe inspiring.

Today, I’m talking with Steve Welty, the owner of Good Life Property Management which is based in San Diego. After selling his share in another property management firm in 2013, Steve started Good Life with the goal of providing the highest level of customer service and best customer experience in the industry. In the years since, not only has Steve accomplished that, but he has also done so while building a business that supports the lifestyle he is looking for. In today’s episode, Steve and I discuss the importance of Masterminding, how it has helped shape business and what makes a good Mastermind.

Today we're taking the Profit vs Growth head on in a lively debate between a marketer, a CPA and a growth minded property management entrepreneur. Should you focus on doors, dollars, EBIDTA? Check out this royal rumble with Alex Osenenko, Greg Crabtree and Brad Larsen on Profit versus Growth

Today, I'm talking with Brenton Hayden, the founder of Renters Warehouse and a true OG in the property management industry. Before there were rollup plays like HomeRiver, before VCs were dropping tens of millions to back companies like mine, before anyone in high finance could even be bothered to think about little old property management, Brenton Hayden was dreaming and scheming about how to build an empire in this sleepy little industry. I've known Brenton for awhile now.  Brenton originally came on my radar screen, actually by hearing some competitor in his market kind of complain about him and his success and his swagger, and the fact that he was young and had a growing company. And, “How did he deserve that?” Which was interesting.  It was a mental note for me. Then I met the guy.  I got to know him, got to learn more about what he was doing, and it's been fun to watch his success. So, you know who Renters Warehouse is if you're listening to this right now, it requires no explanation. The company's blown up since Brenton departed.  Brenton took an early retirement at the age of 27, but he's taken some time out of his busy non-schedule to jump on this podcast.

Today, I'm talking with Leah Slaughter of OmniKey Texas.  We're going to talk shop about what makes them unique, and how they have grown to scale, while still maintaining a personal touch.