The Business of Content with Simon Owens

John Yedinak didn’t have a traditional journalism background when he started his media company. He was working in the mortgage industry when he read an interview with TechCrunch founder Michael Arrington. The interview inspired him to launch his own blog on the reverse mortgage industry, and as the blog’s audience grew, he began to realize that there was a massive market out there for niche, B2B publications. In 2012, he officially launched the Aging Media Network, a constellation of sites that cover the businesses that service the aging population, from hospice care to senior housing. I recently sat down with Yedinak to talk about how his team built the audience for the publications, how they monetize the sites, and why they focus on advertising instead of paid subscriptions.

Peruse through the vast video archive at The New York Times, and you’ll come across plenty of your standard short documentary films, the kinds with voiceover, b-roll footage, and original interviews. But you’ll also encounter some experimental fare. There’s the fake infomercial advertising a phone hotline for racists. There’s an entire animated series geared toward parents. And then there’s the ongoing series, called Diary of a Song, which uses a mixture of low quality Skype footage and animation to walk the viewer through how a hit song was made. Overseeing much of this production is Nancy Gauss, executive director of video at The New York Times. I recently interviewed Gauss about her team’s approach to video creation and how it fits in with The Times’s larger goals in driving brand loyalty and paid subscriptions.

Advance Publications is one of the world’s largest media companies. It owns Conde Nast, home to magazines like The New Yorker and Vogue, as well as dozens of newspapers across the U.S. It even has a majority stake in Reddit. A few years ago, it launched Alpha Group, an incubator meant to launch brand new tech products and grow them into fully functional companies. Rather than acting like a traditional media company, Alpha Group takes a much more expansive view as to what constitutes a 21-century media company, and its products span a wide range of functions, from a social polling app to a Facebook chat bot. I sat down with David Cohn, a senior director at Alpha Group, to talk about how the company comes up with new product ideas and what it’s like to try to launch multiple tech companies from scratch.

Founded in 1998, MoveOn.org started as a progressive email group and pioneered political online advocacy. Over the past two decades it’s leveraged its massive email list to raise millions of dollars for left-wing candidates and push for a number of progressive legislative issues. As the internet evolved, so did MoveOn, and today its reach spans millions of followers across the web’s biggest social platforms. In recent years, it’s placed significant emphasis on creating online video, and its videos now generate millions of views each week across Facebook, Instagram, and Twitter. I recently sat down with Sara Kenigsberg, MoveOn’s senior video producer. I asked about why MoveOn’s videos aren’t designed well for YouTube, how she chooses her video topics, and which social platform is best for broadcasting live video.

It started in 2009 in San Francisco. A couple of journalists got the idea of putting together a magazine, but instead of setting it to print, they would perform it live. Pop-Up Magazine, as the event was called, was a huge hit, and the founders had to seek out larger and larger theaters in order to meet demand. In 2015, they decided to take the show on the road, touring Pop-Up Magazine across several major cities. I recently sat down with Chas Edwards, co-founder and president of Pop-Up Magazine. I asked him about the logistics of creating a live magazine from scratch, how the company makes money, and what the future holds for it now that it’s been purchased by the Emerson Collective.

The Atlantic may be a 160-year-old institution, but it isn’t shy about experimenting with new things. It was one of the first traditional publications to go all-in on digital media in the late-aughts and managed to achieve profitability from the move pretty quickly. It experimented with brand new verticals like The Atlantic Wire and Quartz. Recently, it was acquired by Laurene Powell Jobs’s Emerson Collective, which has been investing in forward-thinking media sites. And since 2012, it’s been running an in-house creative agency called Atlantic 57. The idea is simple: let’s take the editorial insights we’ve gleaned from running a magazine for 160 years and use that to launch online publications for major brands and non-profits. I recently interview Margaret Myers, a longtime journalist who works on one of these editorial projects for insurance company Allstate. I asked her about her past life as a traditional journalist and how she leverages that expertise in developing content for The Renewal Project, the online publication she manages for Allstate.

When Ben Collins launched his blog about Google Sheets, which is basically Google’s version of Excel, he didn’t intend for it to become a full-time business. He was just documenting his learning process and hoped the blog would serve as an online portfolio for when he went out to seek full-time employment. But he was surprised to learn that there was an actual audience for his blog posts, and within six months he had thousands of visitors flooding his website searching for how to perform specific actions within Google Sheets. Eventually, this led to his first paying client, and before he knew it Collins had more incoming business than he knew what to do with. But he wanted to create something a little more scalable, so he started developing an online course for those looking to master the Google Sheets platform. Within months of launching this course, he was generating thousands of dollars a month in passive income. I interviewed Collins about how he designed his course, how he marketed it, and how he decided on how to price it.

In 2017, The Wall Street Journal published an op-ed titled “How Antitrust Undermines Press Freedom.” It was written by David Chavern, the head of the News Media Alliance, a trade group that represents over 2,000 publishers. In it, he argues that Facebook and Google have effectively cornered the digital ad market, eating up all its growth, and that this has come at the expense of the very content creators that these two companies rely on, content creators Facebook and Google refuse to fairly compensate. “The only way publishers can address this inexorable threat is by banding together,” wrote Chavern. “If they open a unified front to negotiate with Google and Facebook—pushing for stronger intellectual-property protections, better support for subscription models and a fair share of revenue and data—they could build a more sustainable future for the news business.” Earlier this decade, several book publishers banned together to negotiate ebook prices with Apple in a direct effort to undermine Amazon’s command of the market, and they were slapped with a lawsuit from the Department of Justice for violating antitrust laws, hence why the News Media Alliance is seeking a special exemption. But do publishers deserve one? And even if they do, would they be able to get such legislation passed through such a divided Congress? These are the questions I asked David Chavern for this week’s episode.

Name just about any media beat, and you’ll find plenty of people trying to predict the future. Political pundits argue over who will win the next election. Finance journalists report on economic forecasts and claims from analysts over where a stock will be six months from now. Even entertainment bloggers will try to hash out which film, song, or TV show will win at the next awards ceremony. But in most cases, those predictions will be wrong. In fact, many studies have shown that a crowd of everyday people will, on average, make better predictions than the experts who work in that particular field. That’s why a lot of attention has been paid lately to betting markets, which can provide real-time odds for any particular outcome ranging from a presidential election to winner of the best picture Oscar. There’s just one problem: most states outlaw online gambling, meaning many of the most well-known betting markets don’t operate within the U.S. But a relatively new prediction market app, called Futuur, gets around this hurdle by using fictional currency. I interviewed Tom Bennett, the founder of Futuur, about how his app works and how its predictions matched up against those made by other famous forecasters like FiveThirtyEight.

Subscriptions are all the rage in the media industry right now. Facing diminishing ad rates, publishers have turned to the paid subscription model as a way to draw revenue directly from the users that consume their content. Publishers ranging from The New York Times to The Washington Post to The Financial Times have announced they’ve reached north of a million subscribers. It seems like every day a different publisher is announcing the launch of a metered paywall or membership service. But getting a news consumer to actually open up their wallet and subscribe is harder than it looks, and the space is only getting more competitive as publishers continue to launch subscription offerings. So what are the actions a publisher can take to make it more likely for a casual reader to convert into a paying subscriber? A new study from digital publishing platform Twipe sought to answer this question. Researcher Mary-Katharine Phillips surveyed 4,000 news consumers across Europe and the U.S. to gain a better understanding of how they consume the news and what drives their news diet. I interviewed Phillips about what percentage of news consumers are willing to pay for digital news, what drives them to subscribe, and what kind of news formats they prefer.