The Business of Content with Simon Owens

It seems like not a week goes by without another online publisher announcing a subscription paywall, but that didn’t make me any less surprised when Business Insider debuted its own paid subscription product. Founded in 2007 by Henry Blodget, Business Insider took boring, staid business reporting and curated it with a bloggy, conversational voice. Funded by digital advertising, BI tested the theory that a digital media company could scale its way to profitability with free content. But in 2015, Business Insider was acquired by Axel Springer, a German media company that fiercely protects its intellectual property and is a firm believer that consumers should pay for content. In 2017, Business Insider launched Prime, a subscription product which places some of this site’s daily reporting behind a paywall. Though it still publishes plenty of free content, you’ll have to cough up around $10 a month if you want to access its most deeply-reported articles. To get insights into Business Insider’s paywall strategy, I interviewed Claudius Senst, its head of consumer subscriptions. I asked him how editors decide whether to place an article behind the paywall, what converts readers into paying subscribers, and why Business Insider didn’t follow in the footsteps of The Washington Post and New York Times by launching a metered paywall.

If you’ve been working in local news over the past decade, chances are that your job hasn’t felt very secure. One study estimated that as many 1,800 local newspapers have shut down since 2004, and those that have survived have faced steep budget cuts and layoffs. Hedge funds have been purchasing newspapers, saddling them with debt, and bleeding them dry, while the Facebook/Google duopoly have diverted more and more local advertising toward their own services. Last year, Facebook launched a feature that would allow users to be shown more local news in their Newsfeed, but it recently admitted that one in three U.S. users lived in areas that didn’t produce enough local news for Facebook to curate. But not all local news operations have struggled. A New Jersey based media company called TAPinto has launched 81 local news sites and is still growing. While most of those sites are located in New Jersey, the company has recently branched out into Pennsylvania, South Carolina, and Florida. I recently interviewed Mike Shapiro, TAPinto’s founder, and asked him about why his model seems to be working. We also discussed other failed local news projects and whether Facebook’s efforts to boost local news are actually working. To see my previous interview with Shapiro, go here: https://bit.ly/2Wdvhl4

Back in January, I wrote an article for New York magazine asking whether it’s time for the U.S. government to enact stricter regulation on social media influencers. I pointed to investigations from news outlets like The New York Times that uncovered companies that have sold hundreds of millions of fake followers to willing buyers, most of whom wanted to inflate their online influence. In many cases, these fake followings were then used to dupe unsuspecting brands into purchasing sponsored Instagram posts. The rising prevalence of fraud within the Instagram influencer community has led to greater scrutiny and efforts to detect such fraud. To do so, brands now often use software like HypeAuditor, which scans an influencer’s account in search of automated and fraudulent activity. HypeAuditor recently leveraged its data to generate a report on the current state of Instagram influencer fraud. I interviewed Yaro Pat, HypeAuditor’s product owner, about the results of the report and how Instagram fraudsters are getting more sophisticated in how they game the Instagram algorithm.

John Yedinak didn’t have a traditional journalism background when he started his media company. He was working in the mortgage industry when he read an interview with TechCrunch founder Michael Arrington. The interview inspired him to launch his own blog on the reverse mortgage industry, and as the blog’s audience grew, he began to realize that there was a massive market out there for niche, B2B publications. In 2012, he officially launched the Aging Media Network, a constellation of sites that cover the businesses that service the aging population, from hospice care to senior housing. I recently sat down with Yedinak to talk about how his team built the audience for the publications, how they monetize the sites, and why they focus on advertising instead of paid subscriptions.

Peruse through the vast video archive at The New York Times, and you’ll come across plenty of your standard short documentary films, the kinds with voiceover, b-roll footage, and original interviews. But you’ll also encounter some experimental fare. There’s the fake infomercial advertising a phone hotline for racists. There’s an entire animated series geared toward parents. And then there’s the ongoing series, called Diary of a Song, which uses a mixture of low quality Skype footage and animation to walk the viewer through how a hit song was made. Overseeing much of this production is Nancy Gauss, executive director of video at The New York Times. I recently interviewed Gauss about her team’s approach to video creation and how it fits in with The Times’s larger goals in driving brand loyalty and paid subscriptions.

Advance Publications is one of the world’s largest media companies. It owns Conde Nast, home to magazines like The New Yorker and Vogue, as well as dozens of newspapers across the U.S. It even has a majority stake in Reddit. A few years ago, it launched Alpha Group, an incubator meant to launch brand new tech products and grow them into fully functional companies. Rather than acting like a traditional media company, Alpha Group takes a much more expansive view as to what constitutes a 21-century media company, and its products span a wide range of functions, from a social polling app to a Facebook chat bot. I sat down with David Cohn, a senior director at Alpha Group, to talk about how the company comes up with new product ideas and what it’s like to try to launch multiple tech companies from scratch.

Founded in 1998, MoveOn.org started as a progressive email group and pioneered political online advocacy. Over the past two decades it’s leveraged its massive email list to raise millions of dollars for left-wing candidates and push for a number of progressive legislative issues. As the internet evolved, so did MoveOn, and today its reach spans millions of followers across the web’s biggest social platforms. In recent years, it’s placed significant emphasis on creating online video, and its videos now generate millions of views each week across Facebook, Instagram, and Twitter. I recently sat down with Sara Kenigsberg, MoveOn’s senior video producer. I asked about why MoveOn’s videos aren’t designed well for YouTube, how she chooses her video topics, and which social platform is best for broadcasting live video.

It started in 2009 in San Francisco. A couple of journalists got the idea of putting together a magazine, but instead of setting it to print, they would perform it live. Pop-Up Magazine, as the event was called, was a huge hit, and the founders had to seek out larger and larger theaters in order to meet demand. In 2015, they decided to take the show on the road, touring Pop-Up Magazine across several major cities. I recently sat down with Chas Edwards, co-founder and president of Pop-Up Magazine. I asked him about the logistics of creating a live magazine from scratch, how the company makes money, and what the future holds for it now that it’s been purchased by the Emerson Collective.

The Atlantic may be a 160-year-old institution, but it isn’t shy about experimenting with new things. It was one of the first traditional publications to go all-in on digital media in the late-aughts and managed to achieve profitability from the move pretty quickly. It experimented with brand new verticals like The Atlantic Wire and Quartz. Recently, it was acquired by Laurene Powell Jobs’s Emerson Collective, which has been investing in forward-thinking media sites. And since 2012, it’s been running an in-house creative agency called Atlantic 57. The idea is simple: let’s take the editorial insights we’ve gleaned from running a magazine for 160 years and use that to launch online publications for major brands and non-profits. I recently interview Margaret Myers, a longtime journalist who works on one of these editorial projects for insurance company Allstate. I asked her about her past life as a traditional journalist and how she leverages that expertise in developing content for The Renewal Project, the online publication she manages for Allstate.

When Ben Collins launched his blog about Google Sheets, which is basically Google’s version of Excel, he didn’t intend for it to become a full-time business. He was just documenting his learning process and hoped the blog would serve as an online portfolio for when he went out to seek full-time employment. But he was surprised to learn that there was an actual audience for his blog posts, and within six months he had thousands of visitors flooding his website searching for how to perform specific actions within Google Sheets. Eventually, this led to his first paying client, and before he knew it Collins had more incoming business than he knew what to do with. But he wanted to create something a little more scalable, so he started developing an online course for those looking to master the Google Sheets platform. Within months of launching this course, he was generating thousands of dollars a month in passive income. I interviewed Collins about how he designed his course, how he marketed it, and how he decided on how to price it.