Why Business Insider launched a hard paywall

It seems like not a week goes by without another online publisher announcing a subscription paywall, but that didn’t make me any less surprised when Business Insider debuted its own paid subscription product.

Founded in 2007 by Henry Blodget, Business Insider took boring, staid business reporting and curated it with a bloggy, conversational voice. Funded by digital advertising, BI tested the theory that a digital media company could scale its way to profitability with free content.

But in 2015, Business Insider was acquired by Axel Springer, a German media company that fiercely protects its intellectual property and is a firm believer that consumers should pay for content. In 2017, Business Insider launched Prime, a subscription product which places some of this site’s daily reporting behind a paywall. Though it still publishes plenty of free content, you’ll have to cough up around $10 a month if you want to access its most deeply-reported articles.

To get insights into Business Insider’s paywall strategy, I interviewed Claudius Senst, its head of consumer subscriptions. I asked him how editors decide whether to place an article behind the paywall, what converts readers into paying subscribers, and why Business Insider didn’t follow in the footsteps of The Washington Post and New York Times by launching a metered paywall.