

Waste No Day: A Home Services Motivational Podcast
Brian Burton & Nate Minnich
A podcast devoted to challenging, encouraging, advising, and highlighting the men and women of the home services industry. Whether you are a plumber, electrician, or HVAC technician, you all share the common tension of being both the hero and the villain in the eyes of the customer. Hosts Brian and Nate discuss and interview guests to show how to not only be the hero, but to be rewarded with more than a cape.
Episodes
Mentioned books

37 snips
Jan 6, 2025 • 1h 28min
Dr. Robert Cialdini - Mastering Persuasion and Building Trust with the Seven Principles of Influence
Dr. Robert Cialdini, a renowned psychologist and author of "Influence: The Psychology of Persuasion," shares insights on mastering the art of persuasion. He discusses his seven principles of influence and their relevance in building trust in the home services industry. The power of ethical influence is emphasized, showcasing how reciprocity can foster client loyalty. Cialdini also explores psychological pricing strategies and the importance of adaptability in communication styles. He encourages authenticity and unity to create lasting connections with clients.

Dec 30, 2024 • 1h 12min
Justin Tatum - Mastering Objections to Achieve $1.4 Million in Sales
Justin Tatum, a top-performing sales coach at A One Garage, shares his journey to achieving $1.4 million in revenue. He dives into the art of mastering objections and emphasizes the importance of empathy in client interactions. Tatum discusses how personal appearance influences client perceptions and the significance of accountability in sales success. With anecdotes and practical techniques, he highlights the transformation from a transactional sales approach to building genuine, lasting relationships with clients.

5 snips
Dec 23, 2024 • 1h 11min
Andy Hobaica - $7 million a year by serving!
Andy Hobaica, an elite HVAC sales performer and passionate family man, advocates for a transformative approach in the home services sector with his 'stop selling, start helping' philosophy. He discusses the importance of building genuine relationships with customers over sales, emphasizing trust as a cornerstone for success. Hobaica shares insights on maintaining a strong morning routine, the significance of community involvement, and strategies for guiding homeowners through repair decisions, all aimed at fostering a customer-centric culture.

14 snips
Dec 16, 2024 • 1h 36min
Brigham Dickinson - Delivering Unforgettable First Impressions That Convert Calls Into Sales!
Brigham Dickinson, President of Power Selling Pros, shares his expertise in transforming call handling within the home services sector. He emphasizes the importance of understanding customer needs through curiosity, advocating for organic sales interactions. Brigham discusses the journey from fear to mastery in public speaking, highlighting mentorship and resilience. He reveals how tailored training for customer service representatives has led to a 93% booking rate, underscoring the critical role of empathy and effective communication in enhancing customer relationships.

Dec 9, 2024 • 1h 19min
Steve Sims - Go For Stupid!
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
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Steve Sims is a world-renowned entrepreneur, speaker, and author known for his expertise in creating once-in-a-lifetime experiences for high-net-worth clients. As the founder of Bluefish, a luxury concierge service, Steve has orchestrated extraordinary events, from private dinners at the feet of Michelangelo’s David to underwater tours of the Titanic. He is also the author of Bluefishing: The Art of Making Things Happen and Go For Stupid: The Art of Achieving Ridiculous Goals.
In this episode, we talked about creating impact, calculating risks, navigating ambition and authenticity...

Dec 2, 2024 • 1h 27min
Kathryn Howard - Embrace Your Value to Elevate Your Career in the Trades!
Kathryn Howard, CEO of Lee's Air, Plumbing, Heating, & Roofing, emphasizes self-worth and opportunities in the trades. She shares her diverse journey from call center roles to leading a booming business, advocating for everyone’s potential in the industry. The discussion highlights the importance of daily disciplines and resilience for success, as well as the critical need for effective communication and mentorship. Kathryn also delves into empowering technicians and their significant contributions to team morale and overall success.

Nov 25, 2024 • 1h 16min
EXACTLY how to ask for the sale!
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
In this episode, we talked about effective closing techniques, sales approach, improving conversion rates with buying questions...

7 snips
Nov 18, 2024 • 1h 13min
Jocko Willink - Where are all the leaders??
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
Jocko Willink is a retired U.S. Navy SEAL officer, leadership consultant, and bestselling author known for his no-nonsense approach to discipline and personal accountability. Today, he shares his insights on leadership, teamwork, and self-discipline through books like Extreme Ownership, his "Jocko Podcast," and motivational speaking engagements.
In this episode, we talked about extreme ownership, daily habits, conflict resolution, building discipline...

Nov 11, 2024 • 1h 23min
Weldon Long - Turn Initial Resistance and Pricing Objections into Opportunities!
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
Weldon Long is an entrepreneur, contracting business leader, mindset expert, and the bestselling author of “The Power of Consistency.” In 2003, after serving 13 years in prison, Weldon emerged from a homeless shelter as a three-time convicted felon, broke, and facing unemployment. Within five years, he built a contracting company that Inc Magazine ranked among the fastest-growing privately owned businesses in the US.
In this episode, we talked about the consistency principle, emotional selling, price objections, control in presentations...

Nov 4, 2024 • 1h 13min
Kent Boll - The Sales Process That Took a Trade Business to $20M!
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
Kent Boll is a seasoned business and sales coach with over 20 years of experience specializing in electrical, HVAC and plumbing. He built and scaled a home services company to $20 million in revenue from the ground up and now is a platform partner helping to produce $500 million in total platform revenue, demonstrating his expertise in business growth and operational excellence.
In this episode, we talked about call-by-call management, technician accountability, out-of-field transitioning...