

Waste No Day: A Home Services Motivational Podcast
Brian Burton & Nate Minnich
A podcast devoted to challenging, encouraging, advising, and highlighting the men and women of the home services industry. Whether you are a plumber, electrician, or HVAC technician, you all share the common tension of being both the hero and the villain in the eyes of the customer. Hosts Brian and Nate discuss and interview guests to show how to not only be the hero, but to be rewarded with more than a cape.
Episodes
Mentioned books

Mar 3, 2025 • 1h 13min
Logan Altland - From Good to Unbeatable: How Authenticity and Client Focus Drive Record-Breaking Sales
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
Logan Altland is a highly experienced electrician with 15 years in the industry, currently with Mister Sparky Electric in Lancaster, Pennsylvania. He specializes in overcoming customer objections and optimizing service calls with the efficiency of a $3 million electrician.
In this episode, we talked about electrical services metrics, customer interactions, trade mentorship…

12 snips
Feb 24, 2025 • 1h 18min
David J.P. Phillips - Trigger the Right Emotions for Game-changing Sales Communication!
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
David Phillips is a world-renowned public speaking coach, TED speaker, and expert in communication, storytelling, and neuroscience-based influence. With over 15 million TED Talk views, he helps leaders and sales professionals master the art of persuasion through body language, voice control, and the power of oxytocin-driven connections.
In this episode, we talked about body language and nonverbal communication, mirroring and storytelling in sales, the science of influence...

18 snips
Feb 17, 2025 • 1h 30min
Joe Crisara - Stack High-Value Options to Convert More Sales Without Pressure!
Joe Crisara, a renowned sales educator and author of "What Should We Do?", shares insights on enhancing sales in the home services industry. He emphasizes the importance of value-based pricing and effective communication with clients to build trust. Crisara explores mastering thorough diagnostics, likening technicians to medical professionals, and explains how providing high-value options can elevate customer satisfaction. Additionally, he discusses the significance of mentorship and personal growth in overcoming financial challenges and achieving success.

Feb 10, 2025 • 57min
Audience Q&A: Motivating Your Team and Avoiding the Winter Blues
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
In this episode, Nate and Brian answers questions from the audience about team motivation and performance, the concept of "wasted time", sales techniques...

Feb 3, 2025 • 1h 3min
Audience Q&A: Selling Smarter, Building Confidence, and More
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
In this episode, Nate and Brian answers questions from the audience about communication strategies, self-improvement, sales objections...

Jan 27, 2025 • 60min
Boost your revenue, pay and profit with bundling!
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
In this episode, Nate and Brian talked about sales bundling, BOOST framework, consumer decision-making...

15 snips
Jan 20, 2025 • 1h 11min
Joe Cunningham - Why Your Customers Don't Buy From You and How to Fix It!
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
Joe Cunningham is a highly successful figure in the HVAC and home services industry. He is the founder of Technical Arts Center, a fast-track trade school, and the President of SuccessTrack Network, a training company for sales and service professionals.
In this episode, we talked about sales psychology and strategy, building customer trust and relationships, the power of effective presentation...

Jan 13, 2025 • 1h 8min
Break the Ice and Build Rapport With Clients Using Humor and Wit!
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
In this episode, Nate and Brian talked about the role of humor in sales and communication, practical applications of humor, risks of using sarcasm...

37 snips
Jan 6, 2025 • 1h 28min
Dr. Robert Cialdini - Mastering Persuasion and Building Trust with the Seven Principles of Influence
Dr. Robert Cialdini, a renowned psychologist and author of "Influence: The Psychology of Persuasion," shares insights on mastering the art of persuasion. He discusses his seven principles of influence and their relevance in building trust in the home services industry. The power of ethical influence is emphasized, showcasing how reciprocity can foster client loyalty. Cialdini also explores psychological pricing strategies and the importance of adaptability in communication styles. He encourages authenticity and unity to create lasting connections with clients.

Dec 30, 2024 • 1h 12min
Justin Tatum - Mastering Objections to Achieve $1.4 Million in Sales
Justin Tatum, a top-performing sales coach at A One Garage, shares his journey to achieving $1.4 million in revenue. He dives into the art of mastering objections and emphasizes the importance of empathy in client interactions. Tatum discusses how personal appearance influences client perceptions and the significance of accountability in sales success. With anecdotes and practical techniques, he highlights the transformation from a transactional sales approach to building genuine, lasting relationships with clients.