Fixable

In this engaging conversation, Dr. Hindatu Mohammed, a dedicated veterinarian with nearly 20 years of experience, shares her journey in veterinary medicine. She discusses the emotional impact of difficult healthcare decisions on pet owners, revealing how empathy blends with expertise. Humorous anecdotes highlight unique interactions with animals, while insights into the challenges of navigating client relationships and bizarre pet predicaments make for compelling listening. Dr. Mohammed emphasizes the importance of compassionate care and support in this rewarding yet demanding field.

Navigating today’s job market can feel overwhelming, but there’s hope! Learn how to reframe rejection as a stepping stone to success. Discover the importance of self-reflection to align your skills with careers that truly resonate. Uncover the secrets to acing interviews by showcasing genuine curiosity and enthusiasm. Employers are also given fresh insights on innovative hiring practices to find outstanding candidates. Whether you’re job hunting or hiring, this discussion provides invaluable perspectives for everyone!

Navigating the complexities of team dynamics is key when helping those resistant to assistance. The hosts discuss strategies for rebuilding trust and strong communication, emphasizing the importance of understanding past experiences. They share insights on enhancing collaboration with managers and fostering support within teams. Listeners learn how to engage effectively, even when help is unwelcome, and the value of resilience in tackling workplace challenges. Embracing a fixer mentality can lead to transformative solutions.

Kevin Evers, a Senior Editor at Harvard Business Review and author of 'Nothing Like This: The Strategic Genius of Taylor Swift,' delves into the business acumen behind Taylor Swift's success. He explores how her marketing strategies foster deep connections with fans and her innovative move to re-record albums for control. Kevin highlights her navigation of fame, transforming criticism into empowerment, and the importance of co-production and customer partnerships in her career. Learn how Taylor's artistic evolution and strategic thinking set her apart in the industry.

Tackle tricky leadership challenges with expert advice! Discover how to confidently step into your first management role. Learn strategies to motivate disengaged colleagues and navigate the complexities of a growing organization. Emphasizing clear communication and collaboration, this discussion unveils techniques for energizing teams and fostering a proactive work environment. Tune in for insights that turn challenges into opportunities for growth and success!

James Daunt, CEO of Barnes & Noble and Managing Director of Waterstones, shares his remarkable journey in revitalizing the iconic bookstore chain. He discusses his innovative strategies, including a surprising plan to open 60 new stores despite e-commerce dominance. Daunt emphasizes the importance of a non-hierarchical leadership approach and the principle of kindness in business. He also explores adapting to challenges during the pandemic and reimagining bookstores as community hubs, illustrating how traditional retailers can thrive in a digital landscape.

Discover how to advocate for fair treatment in the workplace. Navigate pay disparities, especially in demanding fields like veterinary medicine. Learn to motivate teams without financial incentives while fostering a supportive environment. Embrace humility and curiosity to enhance workplace culture. Find out the importance of rigor and optimism in advocacy, and understand how collaboration can drive meaningful change. Tune in for practical strategies to uplift colleagues and create a more equitable workplace.

Explore the art of adopting a strategic mindset to elevate your leadership game. Learn how to let go of past conflicts for better workplace relationships. Discover practical insights on self-reflection and emotional resilience when deciding whether to walk away from unfulfilling business ventures. The hosts tackle tricky work dilemmas, offering actionable advice to empower listeners in their professional journeys.

Establishing trust with customers and constituents is the cornerstone of a healthy organization—but frontline teams must learn how to do it. In this episode, Anne and Frances help a concerned caller who worries that her team isn’t handling the public’s concerns with enough empathy.​​ Together, they brainstorm actionable ways to improve her team’s trust-building skills by celebrating wins, leaning on each other to solve problems, and using the tried-and-true “trust triangle” framework to better understand the costs of their communication patterns. For the full text transcript, visit ted.com/podcasts/fixable-transcriptsFor the full text transcript, visit ted.com/podcasts/fixable-transcriptsLearn more about TED Membership here!Want to help shape TED’s shows going forward? Fill out our survey! Hosted on Acast. See acast.com/privacy for more information.

Dr. Becky Kennedy, a clinical psychologist and bestselling author known as the 'parenting whisperer,' joins Anne and Frances to discuss the interconnectedness of parenting and leadership. They explore actionable strategies for repairing relationships, emphasizing self-reflection, clear communication, and effective apologies. Dr. Becky shares her insights from her book, *Good Inside*, highlighting how childhood experiences shape adult conflict resolution. The conversation also underscores the importance of empathy and authority in both parenting and leadership.