EOS for a Better Business, Better Life

Duncan Shand is the founder of Young Shand, one of New Zealand's top creative agencies. Before Young Shand, Duncan was a freelance marketing consultant specialising in the online marketing space. As demand began to shift from traditional marketing to digital, he received more work than he could manage on his own - and Young Shand was born.  Duncan’s success lies in recognising when and how to adapt to the changing world. He fearlessly pivots to continue doing work that excites him and his team. In this episode, he shares the highs and lows of his business journey and the lessons he learnt along the way. His journey with Young Shand is especially important for business leaders to hear because in reality, businesses often don’t get it right the first time. Duncan and his team’s vision to pivot from creative digital marketing into becoming an integrated advertising agency wasn’t successful on their first attempt. Instead of becoming immobilised by failure, he analysed what went wrong, learnt from his mistakes and tried again.  Now Young Shand is exactly what they envisioned, a full-service integrated agency led by a fantastic team, doing work that is exciting and meaningful. Duncan embodies being brave in every aspect of his life, from running his first marathon at 50 to re-attempting the pivot towards his vision. Listen to the full episode to learn from Duncan’s experiences and find out how being brave can bring you a huge step closer to achieving your goals. Duncan's Top 3 Tips 1. Be brave and think big As business owners, we have to be brave. We have to set some big goals and not be afraid to set big goals. I think New Zealand business owners often can get caught up in the day-to-day running of their businesses. It's finding that time to step back, think bigger, and set some brave, lofty goals. And then articulate those, share them with the team, get everyone to buy into them. So they become real. They're not real if they're just living inside your head. They have to be shared.  2. Accept that we all make mistakes No one gets it perfect. The road to success isn't a straight line, there are ups and downs along the way. We got up to 40-50 people at one point. We're at 35 now, but we've got 35 stronger, more senior people in the business than we did before. I think as long as you can accept that you're not perfect, and as the owner and the leader, listen to feedback from others and learn from failures. Put plans in place, adjust and calibrate. 3. Hire great people and hire diversely Make sure you surround yourself with great people. The only little twist I put on that is when you are interviewing, make sure you have a lens so you don't get caught up in the hiring-people-just-like-me trap. I think we all have a tendency to hire people like us. In the early days, we had a lot of white - not middle aged, but white lads around the office because I could see myself in them. But we hired a woman Courtney, who looked after our HR stuff for a while and she really just held it up to my face and said, 'Hey, not a lot of diversity going on here.' So making sure when you are making a shortlist that you're including others, whether it's sex or ethnicity. We always make a concerted effort now, we have to have diversity on our shortlist. Sometimes we've been proactively hiring to recalibrate the diversity in the office. I think that's really important, hiring great people and hiring a mix of people. Head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand

John Maybury is a presentation coach specialising in video content. He helps elevate your online presence through coaching, podcast training and filming workshops - making your videos memorable and effective while remaining authentically you. In this digital era, more business owners are interested in online content - but what should you actually talk about? In this episode, John discusses how to build trust and communicate your value, no matter what business you’re in. He shares how he hasn’t always been comfortable speaking in front of an audience or a camera lens. Through practise and his love for drama, he overcame his stutter and achieved his childhood dream of being on the radio, making history with his father on New Zealand’s first father-son commercial radio show. John’s passion is to get the best out of people; increasing their confidence and providing simple tips so they can go from good to great. He loves seeing that aha moment when his clients feel confident in themselves and the future of their business. Discover how John’s experiences and presentation tips can help you and your business. John's Top 3 Tips 1. Start.  I hear everybody say, 'I think I'll be ready next month.' We all procrastinate. Get out your mobile phone, record a video of yourself and post it on LinkedIn. Just do it. 2. People buy us first. So if you're doing business videos, you can still share personal information about yourselves. I think the natural default for people is they want to educate and show the value. That's true, we need to do that. But my favourite video was 'Tell me three things about you that your audience doesn't know.' It's just sheer personal stuff. It's about being relatable and having a deeper connection with fellow human beings, not just selling stuff. 3. Less is more. My biggest lesson from my radio days and I apply it to video. Most people when they go out to do a video, there's so many things to get ready. You've got to have the lighting and the camera and the mics, you've got the hair and makeup and then you've got to set up all the equipment. So they want to get their values worth. They mention 10 things rather than one and then the video doesn't work. You need to talk about one thing and finish. Then do another nine videos on the other nine things. Head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Kimberley Ramsay is the co-founder of Vidzing, a paid live-streaming platform. Originally a tax lawyer by trade, her pursuit of actualising innovative ideas has pivoted her from law to cheerleading to tech over the last 20 years. In her businesses, she goes all in. Being agile and pivoting whenever necessary is key because you don’t fail until you stop. Her approach has built her a life of running businesses she loves, with people she loves. In this episode she shares how she identified a gap in the available streaming platforms, turning an idea into a business with no tech knowledge or experience. She discusses the pros of not having a technical background, finding a niche and hiring the right people with shared values to propel your vision. Find out the ways her rapidly growing company stays accountable and how she tackles risk as she continues to translate her passions into businesses that help people - while fitting in 10 books a month! For Kimberley's 3 tips, head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Sam Stubbs is the founder of the nonprofit KiwiSaver fund Simplicity. A reformed investment banker and stockbroker his career also spans politics, philosophy and technology. His mission is to make the finance industry a force for good as a source of profit which he thinks can be achieved by companies embracing long-term thinking, sustainability and full diversity. He set up Simplicity with the aim to disrupt the KiwiSaver model, in the midst of a midlife crisis. It was never about the money for him but the money he can create for other people! What is Simplicity and what is its mission and vision? ‘We're a nonprofit fund manager. If you're overseas you might have heard of Vanguard… the vanguard of New Zealand… wouldn't be too far wrong. Our main aim is to give people dignity in retirement and how we do that is we give them choices. People who have choices in life have dignity. We run as a nonprofit fund manager, which charges the lowest fees and making people richer. Simplicity is a charity, a social enterprise, a nonprofit, a whole lot of things! We give 15% of the fees we do earn to charity. We've been running for almost five years now and we manage about $3 billion on behalf of over 60,000 members, in total we're giving away about $100,000 a month to charity, and making extremely good returns.’ In this podcast, Sam talks about the journey from Westie to Corporate & back to fighting for the people.  Simplicity was an idea developed by four guys at a pub with a piece of paper.  Sam shares how he got the right people into the business & some of the challenges along the way. Why the title of the Podcast? Sam shares that he didn't start Kiwisver to make money - rather help other people have dignity in retirement, however, he also shares how cash flow really is king in building a business & how you should treat every last dollar as if it were your own. For Sam's 3 tips, head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Stanley is the founder of the fast-growing digital agency, The Attention Seeker. He started his career working in hospitality & worked his way up to becoming a successful General Manager in the industry. He struggled in the beginning from going from one of the team to being the leader. In this podcast episode, Stanley talks about the lessons he learned from that journey, about how he gave up alcohol, whilst still working in the hospitality industry & takes us on his heroes journey to develop & launch the attention seeker & how he is continuing to grow the business, even in a global pandemic. Talking about staff, processes, sales & working with his partner - Stanley shares all that he has learned about going from part of the team to a strong team leader & successful business owner. For Stanley's 3 tips, head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Apologies for the short break in the podcast episodes. With the sudden lockdown in New Zealand & extended lockdown in Auckland, I found myself caught up with lots of work to do with clients to help them get through it. On top of that I had been searching for an Integrator & Executive Assistant to join me in the business so that I could be freed up to do more of the important client work & create more valuable content. Unfortunately, all this additional work meant that the podcast had to take a back seat. Fortunately, I have now found someone! I am pleased to announce that Jen joined the team last week & will take over from my virtual assistant fully over the next month. I can’t wait – having the right people in the right seats makes such a huge difference! Not that my virtual assistant, Beatrix wasn’t amazing – she is, however, I needed someone who is able to come into the office for some of the Integrator & EA role. With Jen now on board, we’ve been taking some time over the last week to get some more inspiring businesspeople lined for the next Season. As you know, our guests are either businesspeople who have built a successful business & are now enjoying a better life because of it or they are recognised business experts in their field & have a desire to help Entrepreneurs. Each of these guests is prepared to share the highs & low of business & the secrets to creating a better life through building a better business. They all started small & now have a successfully established business, employing tens to hundreds of staff & are still involved in the business in some way. Some of the confirmed guests for this series include: · Sam Stubbs from Simplicity – a new Kiwisaver fund that disrupted the traditional Kiwisaver model & turned the Kiwsaver industry on tis head · Duncan Shand from Young & Shand – a small digital agency that grew to be one of the most respected strategic digital agencies in the APAC region · Thomas Dietz from WOOP, who pivoted an original business idea & took WOOP from a start up to one of the most popular food box deliveries in NZ · Wade Jackson from the Covert Theatre – the home of Improv Theatre · Stanley Henry from the attention seeker – a rapidly growing Personal Branding & LinkedIn Agency that helps people build their digital influence & tell stories to create revenue Plus more of my own EOS clients, who will share their journey with you towards the EOS life which is: · Doing what you love · With people you love · Making a significant difference · Being compensated appropriately · Whilst having time to pursue other passions.

The last in our series for Season 2 & a special for Australia & New Zealand, who are in lockdown. Justine is the Visionary / Founder at Your Virtual Assistant. The company has around 30 virtual assistants & Virtual Business Managers, based all around New Zealand. She came across EOS a few years ago & tried to self-implement. I'll let her tell you why it didn't work, however, she came to me back in March 2020, just before the lockdown in New Zealand hit.  We were excited that I could help her to implement it into her business. However, once lockdown was announced, she came to me & said she wanted to pause. We had a  discussion and fortunately, she decided that there probably wasn't a better time to be starting - given all the uncertainty that comes with a global pandemic. 16 months later & Justine & her new Leadership team have smashed all their goals & are continuing to achieve their rocks each quarter. In a time when many businesses are struggling, the Your VA Leadership Team has Clarity, they have Simplified their business & they are achieving their Vision. And most importantly, Justine is back doing what she loves & takes her weekends off, without feeling even a little bit guilty. If you'd like to understand how she did this, then take a losten. For Justine's 3 tips, head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Drew Knowles is the Partner, Vice-President of Influential U. Influential U produces life-changing journeys from isolated, non-reproducible success to holistic, whole-life satisfaction. They offer practical solutions to high-achieving professionals who seek precise clarity, pragmatic tools, and advanced skills to be more influential. Influential U is progressive and accelerated education for discerning lifelong learners. In this episode Drew shares with us how you can have more influence in life. For Drew's 3 tips, head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Emily is the owner of SideMark, which she started 7 years ago. It is a highly successful company & she puts its success down to implementing EOS (The Entrepreneurial Operating System) into the business. Apart from the successful business, Emily is living her dream career life which she has crafted intentionally over time.  She has just recently written a. book called Growth Junkies Unite – A Simple Guide to Invigorate your Journey. In this episode, she shares with us what being a growth junkie really is & how she has created a multi-faceted career, as co-owner of the business, a Professional EOS Coach & Business Coach, a published Author & a peer-group facilitator, as well as enjoying a full life outside of business. After implementing EOS to help them run their business 5 years ago and seeing tremendous success, Emily launched her EOS coaching practice to help other entrepreneurs and leadership teams get more of what they want from their business. She describes herself as the poster girl for EOS as she has run a business without EOS & with EOS. And she wishes she had found it earlier. "When I first got into entrepreneurship, I didn't know what I was doing. It's not like I went to school and learn how to run a business. And at the time, I found this business was in need of a turnaround situation, it was a $13 million office furniture dealership down in the southwest part of the United States. And it was just so much fun to dig into. And yet I could have done it better now that I know what I know, it would have been easier and faster. And so when I moved into the opportunity to buy in as third owner of a $15 million office furniture dealership, my two partners and I quickly realized that we really wanted to come together and figure out our vision for where we wanted to take the company. And so luckily, at that time, I was a part of a peer group. And in that group, I heard about EOS, which is the entrepreneurial operating system. It's a way of operating and running a business more effectively and efficiently so that you can get more out of the business and actually enjoy the business more." Emily shares her journey to bring EOS into the business & how it changed not only the business but her life too. For Emily's 3 tips & her book, head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Daniel has a 20+ year history of building companies, and his obsession is helping entrepreneurial organisations to clarify, simplify and achieve their vision. He has been a founder, owner and leader in six successful companies in varying industries, and is now responsible for bringing the tools of EOS®, The Entrepreneurial Operating System®, into Australia, New Zealand and the Asia Pacific region. In this podcast, Daniel talks about: His love for fast cars What he learned as life as an IGA owner in the Blue Mountains How he discovered EOS & his 'twin' Gino Wickman  How he uses EOS in his personal life How something can be simple but not easy! Daniel also shares some tips on what the EOS life really is & how you can live the EOS life as an Entrepreneur or Business Owner. Daniel's passion to help others is evident in this podcast - you don't want to miss this episode! Daniel's EOS Life When I read the book Traction by Gino Wickman, I loved it so much that I made it my mission to bring EOS® to Australia. EOS, the Entrepreneurial Operating System®, is widely used in the USA and Europe by tens of thousands of companies, and we want to see as many companies as possible enjoying the benefit of the EOS tools across Australia and beyond. Since 2017 the team at EOS Worldwide has entrusted me with the honour of representing and expanding the EOS brand here in Australia and New Zealand, and the wider Asia Pacific Region, where we are building a thriving community of entrepreneurs who are running their businesses using the EOS Process, Model, and Tools. As the regional Community Leader, I train and prepare EOS Implementers for a successful journey to EOS Mastery. At EOS Worldwide, we are devoted to finding, training and supporting like-minded entrepreneurs who want to become master EOS Implementers and live the "EOS Life": - Doing what you love to do - Growing with people you enjoy - Making a significant difference - Being compensated appropriately - With time to pursue other passions Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand