EOS for a Better Business, Better Life

Tim Jones is the Grow Good Guy, who works with businesses to find their purpose and attain their B Corp certification. A certified B Corporation meets the highest standards of social and environmental impact - this transparent and meaningful contribution to the world is one of Tim's core passions. In this episode he shares the subconscious awakening that led him to pivot away from the medical device industry, to join the movement of companies that were aiming to be the best for the world, not the best in the world. "It seemed all anyone cared about was making money. They didn't care about whether people or the planet got destroyed on the journey.  That was the thing that really wasn't sitting with me and that was where my daughter really played a part. Hang on a minute, what world am I creating that she's going to inherit?" He also discusses economic benefits of the B Corp movement and the difference it makes from a business point of view.  Learn more about getting aligned with your purpose, reflecting your authentic self in work and the future of the movement that uses business as a force for good.   Tim's Top 3 Tips 1. Get the alignment of you and your business If you don't actually know who you are, and you don't actually know what you stand for, you're always going to be suffering from what I call the authenticity gap. You're going to be doing things at work and wanting to build a business that's not actually reflective of who you really, really are. That's the hard, hard sort of mahi that needs to be done that so few people actually want to do. But I and my business are one. Everything that I think and feel I get to express in my business, and that is liberating and exciting in equal measures. 2. Do more outbound sales activity If you're in a business and you think you're doing as much as you can, you're not. You can always do more. Just as an example, I sent 500 emails out a month ago about a campaign I was initiating. From that I got probably 30 to 40 replies 'yes, I want in'. About a year ago I did another campaign, I sent 1000 messages via LinkedIn. Got 100 replies and got 30 clients. Just do more of it. They might be sitting there going, 'Oh, my word, if only there was someone out there who could solve it and help us.' That could be you. 3. Aim to be the best for the world, not the best in the world When we're talking about purpose versus money, can you name the company that was listed number three on the NZX in March 2013? No course you can't, because no one cares. But you can remember a brand or a company that went out of its way to do something good, that was meaningful and made a contribution. Really think about how your organisation can make a dent in the universe. You're going to be remembered for the thing that you did and how you made people feel. Mentioned in this episode: In pursuit of purpose video: https://www.youtube.com/watch?v=iFcmGvFvJZg Free ebooks & resources: https://www.growgood.co/freeresources Head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Shelley Woodrow is a certified EOS Implementer who walks the EOS life - doing what she loves, with people she loves, making a huge difference while having time to pursue other passions.  Born and raised in an entrepreneurial family, she learnt how to run & own your own business and lead people effectively. Working extensively in media then following her passion for coaching, she discovered EOS and fell in love.  In this episode she shares her favourite tools and case studies of how EOS has transformed the businesses & leadership teams she's worked with.  People, especially entrepreneurs, tend to over-complicate things, making it harder than it needs to be. Find out how you can simplify to optimise, isolate & delegate what you don't love to do and have the right people in the right seat - including yourself!    "Get great energy that's derived from the things that you like and love to do. You're focused on your strengths & talents, and you're able to focus in the business where you want to add the most value. And so you get to live the EOS life. Part of the joy for me is helping you see beyond the business results. What kind of life do you want to live?" Looking to figure out what your definition of EOS life is or how you can live it? Don't miss the full episode!  Shelley's Top 3 Tips 1. To think is to create The lesson that I've learned is, thoughts are things. I want my input to be positive and the things that I think about to be positive, so that I create and manifest the things that I want in business. To think is to create so be careful what you think about. In the EOS process for sure, be careful what you ask for because you will get it using this process. 2. When intention is clear & I take action = 100% results I found when my intention is clear, when I know what I want whether it's in business or in my personal life, the mechanism will show up. The mechanism will appear when I am clear. So put out there into the universe what I want. Setting that intention, then taking action and mobilising energy towards that intention equals 100% result. Because the way that I will get there may change a million times, but when I'm clear, I usually get that thing that I want. 3. Read The EOS Life book If you haven't read The EOS Life book, read it. For me and for my clients, my wish is that we all can live our best EOS life. Get the things that we want from our businesses, but also get the things that we want in our personal lives and have that balance, however we define it. I wish for all of you to live your best EOS life. Head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Mel Rowsell is a leadership coach & facilitator, as well as co-founder of Vend, a tech startup with rapid growth. Affectionately known as camp mother, she managed People & Culture as Vend grew from 0 to 250 employees.   In this episode, Mel discusses the constant feeling of imposter syndrome while wearing the many, many hats founders & entrepreneurs are required to wear. After leaving day-to-day operations to start her coaching practice, she was surprised at her own resilience and resourcefulness. She shares how she overcame imposter syndrome and the ups & downs of a founder's journey. An expert at human connection in the workplace, she also shares tried and true advice on creating a curious & empathetic workplace culture. Find out if you're inadvertently rewarding behaviour that's harming your company and how to lead in the Fourth Imagination Age. Mel's Top 3 Tips 1. Hire for culture add, not just culture fit You need to be very careful with your hiring. Don't just hire for culture fit, because then you can get a whole lot of people who are all the same, but hiring for culture add and trying to get that diversity. People who share those same values as the organisation who really dig the things that the organisation digs, but who don't all look the same. So that's the most important thing in hiring, and not being scared to hire people smarter than you. 2. Onboard new employees carefully People would come into Vend with very different stories and different experiences of how to work in an organisation, especially as it was growing. We were at maybe 150 people plus. So we were kind of larger, but we acted very differently to other organisations of a similar size. We had a really intensive two week onboarding process, where people would learn about the organisation, learn about how we did things, make friends, learn about the entire ecosystem, about customers & the customer perspective. It was a real hard and fast introduction to everything to do with Vend. So we didn't leave them to get this idea of what it was like to work at Vend through osmosis. We managed that really, really carefully. 3. Develop your leadership team Leadership is so important. So that's why I think development in startups are so important because when you have your founding team, and especially if you are being driven by investment, so you've grown really quickly, it's a race to try and develop your founding team to the same velocity as the organisation is developing. So for example, let's say your Chief Revenue Officer or Chief Marketing Officer or whatever, comes on board when you are at 30 people. Then you grow to be 250 people, in multiple markets and in multiple countries, and this person all of a sudden, has a much bigger remit, a much bigger team, having to think much more strategically and deal with large, multi-national partners. The stakes are considerably higher. Yet this person has grown with you and they might be a really great cultural fit. However, there's a real risk that they're not going to be able to grow fast enough to be able to do the job competently, when the organisation is much bigger. If you bring in someone from the outside, then you have all the risks of, are they going to be a good culture fit? What dynamics are they going to bring into the leadership team? Or you've got, can I grow this person so that they can do this role competently? With mentorship, coaching, training, education, etc. Head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Danny Mishek is President and Visionary of VistaTek, a family owned full-service manufacturing company in the US. One of his proudest achievements is recently publishing a children's Christmas book that gets everyone talking about their fondest, warmest memories.  In business, he puts innovation at the heart of VistaTek. They strive to be world-class innovators, not just competing in the Midwest, or the US.  He shares how EOS has helped him delegate and elevate, freeing him up to do what he's best at & loves doing - connecting with people and discovering growth opportunities.  In life, he consistently pushes himself outside his comfort zone, like riding a real bull or writing and self-publishing a book. He discusses the importance of sharing your personality and true character, which in turn opens you up to interesting conversations and deeper relationships. Find out why he wrote a Christmas book seemingly out of the blue, his experience in a family business that went through a merger & EOS implementation and what it actually felt like to ride a bull!  Danny's Top 3 Tips 1. Try to look through other people's lenses I think that helped me a lot in writing the book. I used an illustrator who did an amazing job. Her name is Megan Shumway. She put a person in a wheelchair, people with different skin colour tones so no matter who looks at this book, it's through their lens and they can see what they want to see. So when you make decisions for your person, for your employees, for your vendors, what are they looking at, through their eyes? Some people get excited about the holidays, because they get to travel. Other people, it's heartbreaking because the bills go up, so what's it like through their lens? 2. Get out of your comfort zone then share it! I've had more success being uncomfortable, and getting out of my comfort zone widens it too. So when somebody thinks they're going to bring in an uncomfortable situation, to you that's not very uncomfortable. You can deal with it easier. And when you get out of your comfort zone, share that with people. Share your personality and your character, because it's been so fun to talk to people about my book, but it's grown into other relationships. People want to know, how is it to have a beehive and to write a book, to be self-published; they want to talk about manufacturing and manufacturers. There’s not that many of us in the US, people say, ‘Oh, you make something? How? How does that work? What kind of schooling do you need? Do you have internships?' 3. Be yourself Being different, being out there and sharing that you're different. We’re trying to be the same. Don't be the same. Be who you are, but then share it loud and proud. Have your core values, you should have the business ones and your personal ones. But just be true to yourself. If you know what your intentions are and they’re pure, we're all going to make mistakes, but if you have good intentions, people are going to understand when you have to apologise. They'll say, ‘Yeah, I get it. You screwed up, but you owned it.’ I'd say as long as you're transparent and with good intentions, you're going to go far in life. Head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Adam Harris is Frank and Fearless. As a leadership coach, consultant and facilitator, he applies this approach in all areas of his professional and personal life. In this episode, he discusses why so many great companies miss out on their potential and shares the important questions all business owners must ask themselves. He stresses the importance of having difficult conversations - avoiding them is a disservice to everyone involved. Despite the discomfort, disagreement and uncertainty then creates opportunity. His mission is to create the space to have the right conversations, at the right time, with the right people. Having worked with 25 businesses to implement EOS, he also tells us his favourite EOS tools and how they’ve transformed his clients. Find out how leaning into being frank and fearless has taken him to incredible and challenging new heights, both figuratively and literally! Adam's Top 3 Tips 1. Clarity creates confidence Human nature dictates that we, our bodies and our minds will take the path of least resistance. We're fundamentally lazy. So if people, the business owner, the members of the organisation, the stakeholders - when people don't have clarity, their minds start wandering and they start going off into tangents, creating however many God knows different stories. So when you're able to give people clarity, it actually means that you put their mind at rest. So where are we heading as an organisation, where and what is it that I want right now, communicate it through. People then become self-assured. It goes back to Maslow's hierarchy of needs. I feel safe and if I feel safe, then I can do what's definitely needed. 2. Create an environment where you're being challenged I believe that we all need to be challenged. It's actually about having our questions questioned, not necessarily our questions answered. The tool for that is going to be different for each individual. So some people may get that from listening to podcasts, reading or listening to books. Some people it may well be one-on-one coaching, it might be mentoring, mastermind groups or EOS. Where and what is it within your professional and personal life that you are being challenged? It may be the case that actually you outgrow the intervention that you've got. You need to be walking away thinking that's a really good question. So it's topping any of the challenge that you're doing from an internal perspective. When you get to that stage, you're now working on self-limiting beliefs, on self actualisation. You're in a different growth area to being in the comfort zone. 3. If it's not working in the boardroom, it's not working in the bedroom Life is life. Anything that is impacting you from a personal perspective is naturally going to be impacting you from a professional perspective, and vice versa. Have the awareness of that and ensure that you are dealing with what you need to deal with. As a leader or business owner, you have to work out and decide what sort of leader you want to be, but there needs to be a level of humility in the fact that if somebody is not performing, what is going on in their life which is meaning that they're not performing? If you're a humble leader and you're building relationships and rapport, how you support people when they're going through the bad times will actually mean that you will have far greater times. So I think there's an aspect of humility - humanise to professionalise. Head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer Australia Professional EOS Implementer New Zealand

You will know CocoVinny from Shark Tank and The Profit - his passion for his company Coco Taps is contagious!  CocoVinny Zaldivar has been an entrepreneur since 16 years old. Through his experiences, he narrowed down his three non-negotiables.  Whatever he did next needed to be good for people, good for the planet, and it had to be fun. With Coco Taps he found his life-long passion, building something of value that continues to create value.   In this episode, he shares his ups and downs through the pandemic and how he's never had an exit strategy. Despite the uncertainty and losing several million dollars revenue in the lockdown, CocoVinny used this time to focus on what was really important for the future of his business and stepped on the gas. He went full steam ahead on the development of a new machine, reached out to potential investors and got creative with marketing strategies.  He shares that EOS helped Coco Taps respond to COVID with agility.  "It's probably one of the best things that happened to us during COVID. We did everything remote, but it was still helpful to go through these processes and still learn how to pivot and learn how to adapt." Fortunately, he was able to keep all his staff. The lockdown helped his team focus and re-focus. With all their future planning, they were able to bring ideas forward and use this difficult time as an opportunity to innovate. He also shares that the way Coco Taps is run is so tied to their core values that they don't have to fire people, they just self-select out if they're not in alignment. Listen to the full episode to find out how CocoVinny approaches business, life and the beautiful future of Coco Taps!  CocoVinny's Top 3 Tips 1. Failure isn't a person. It's a moment that you can change. Don't take anything too seriously. I say every setback is a setup for a comeback. Even failure is not a person, it's just a moment. And you can change that moment, just keep going. Don't stop, don't give up. You just have to keep things in perspective. Life is short, none of us are getting out of here alive. So that's it, you just gotta laugh, have fun and do whatever you can to keep going on. That's what I try to do. 2. Audiobooks I have a hard time reading. True story, if I read a physical book for more than 15-20 minutes I kind of zone out, I almost fall asleep. So I try to listen to audio books. One of my staples is Napoleon Hill's Think and Grow Rich. I got through the whole Shoe Dog book recently, which is the Phil Knight Nike story. 3. Weekly Level 10 meetings My favourite EOS tool that we do weekly is our Level 10s. We sometimes miss it but it is really good to keep everything on track or to realise that you're off track. Head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Duncan Shand is the founder of Young Shand, one of New Zealand's top creative agencies. Before Young Shand, Duncan was a freelance marketing consultant specialising in the online marketing space. As demand began to shift from traditional marketing to digital, he received more work than he could manage on his own - and Young Shand was born.  Duncan’s success lies in recognising when and how to adapt to the changing world. He fearlessly pivots to continue doing work that excites him and his team. In this episode, he shares the highs and lows of his business journey and the lessons he learnt along the way. His journey with Young Shand is especially important for business leaders to hear because in reality, businesses often don’t get it right the first time. Duncan and his team’s vision to pivot from creative digital marketing into becoming an integrated advertising agency wasn’t successful on their first attempt. Instead of becoming immobilised by failure, he analysed what went wrong, learnt from his mistakes and tried again.  Now Young Shand is exactly what they envisioned, a full-service integrated agency led by a fantastic team, doing work that is exciting and meaningful. Duncan embodies being brave in every aspect of his life, from running his first marathon at 50 to re-attempting the pivot towards his vision. Listen to the full episode to learn from Duncan’s experiences and find out how being brave can bring you a huge step closer to achieving your goals. Duncan's Top 3 Tips 1. Be brave and think big As business owners, we have to be brave. We have to set some big goals and not be afraid to set big goals. I think New Zealand business owners often can get caught up in the day-to-day running of their businesses. It's finding that time to step back, think bigger, and set some brave, lofty goals. And then articulate those, share them with the team, get everyone to buy into them. So they become real. They're not real if they're just living inside your head. They have to be shared.  2. Accept that we all make mistakes No one gets it perfect. The road to success isn't a straight line, there are ups and downs along the way. We got up to 40-50 people at one point. We're at 35 now, but we've got 35 stronger, more senior people in the business than we did before. I think as long as you can accept that you're not perfect, and as the owner and the leader, listen to feedback from others and learn from failures. Put plans in place, adjust and calibrate. 3. Hire great people and hire diversely Make sure you surround yourself with great people. The only little twist I put on that is when you are interviewing, make sure you have a lens so you don't get caught up in the hiring-people-just-like-me trap. I think we all have a tendency to hire people like us. In the early days, we had a lot of white - not middle aged, but white lads around the office because I could see myself in them. But we hired a woman Courtney, who looked after our HR stuff for a while and she really just held it up to my face and said, 'Hey, not a lot of diversity going on here.' So making sure when you are making a shortlist that you're including others, whether it's sex or ethnicity. We always make a concerted effort now, we have to have diversity on our shortlist. Sometimes we've been proactively hiring to recalibrate the diversity in the office. I think that's really important, hiring great people and hiring a mix of people. Head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand

John Maybury is a presentation coach specialising in video content. He helps elevate your online presence through coaching, podcast training and filming workshops - making your videos memorable and effective while remaining authentically you. In this digital era, more business owners are interested in online content - but what should you actually talk about? In this episode, John discusses how to build trust and communicate your value, no matter what business you’re in. He shares how he hasn’t always been comfortable speaking in front of an audience or a camera lens. Through practise and his love for drama, he overcame his stutter and achieved his childhood dream of being on the radio, making history with his father on New Zealand’s first father-son commercial radio show. John’s passion is to get the best out of people; increasing their confidence and providing simple tips so they can go from good to great. He loves seeing that aha moment when his clients feel confident in themselves and the future of their business. Discover how John’s experiences and presentation tips can help you and your business. John's Top 3 Tips 1. Start.  I hear everybody say, 'I think I'll be ready next month.' We all procrastinate. Get out your mobile phone, record a video of yourself and post it on LinkedIn. Just do it. 2. People buy us first. So if you're doing business videos, you can still share personal information about yourselves. I think the natural default for people is they want to educate and show the value. That's true, we need to do that. But my favourite video was 'Tell me three things about you that your audience doesn't know.' It's just sheer personal stuff. It's about being relatable and having a deeper connection with fellow human beings, not just selling stuff. 3. Less is more. My biggest lesson from my radio days and I apply it to video. Most people when they go out to do a video, there's so many things to get ready. You've got to have the lighting and the camera and the mics, you've got the hair and makeup and then you've got to set up all the equipment. So they want to get their values worth. They mention 10 things rather than one and then the video doesn't work. You need to talk about one thing and finish. Then do another nine videos on the other nine things. Head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Kimberley Ramsay is the co-founder of Vidzing, a paid live-streaming platform. Originally a tax lawyer by trade, her pursuit of actualising innovative ideas has pivoted her from law to cheerleading to tech over the last 20 years. In her businesses, she goes all in. Being agile and pivoting whenever necessary is key because you don’t fail until you stop. Her approach has built her a life of running businesses she loves, with people she loves. In this episode she shares how she identified a gap in the available streaming platforms, turning an idea into a business with no tech knowledge or experience. She discusses the pros of not having a technical background, finding a niche and hiring the right people with shared values to propel your vision. Find out the ways her rapidly growing company stays accountable and how she tackles risk as she continues to translate her passions into businesses that help people - while fitting in 10 books a month! For Kimberley's 3 tips, head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Sam Stubbs is the founder of the nonprofit KiwiSaver fund Simplicity. A reformed investment banker and stockbroker his career also spans politics, philosophy and technology. His mission is to make the finance industry a force for good as a source of profit which he thinks can be achieved by companies embracing long-term thinking, sustainability and full diversity. He set up Simplicity with the aim to disrupt the KiwiSaver model, in the midst of a midlife crisis. It was never about the money for him but the money he can create for other people! What is Simplicity and what is its mission and vision? ‘We're a nonprofit fund manager. If you're overseas you might have heard of Vanguard… the vanguard of New Zealand… wouldn't be too far wrong. Our main aim is to give people dignity in retirement and how we do that is we give them choices. People who have choices in life have dignity. We run as a nonprofit fund manager, which charges the lowest fees and making people richer. Simplicity is a charity, a social enterprise, a nonprofit, a whole lot of things! We give 15% of the fees we do earn to charity. We've been running for almost five years now and we manage about $3 billion on behalf of over 60,000 members, in total we're giving away about $100,000 a month to charity, and making extremely good returns.’ In this podcast, Sam talks about the journey from Westie to Corporate & back to fighting for the people.  Simplicity was an idea developed by four guys at a pub with a piece of paper.  Sam shares how he got the right people into the business & some of the challenges along the way. Why the title of the Podcast? Sam shares that he didn't start Kiwisver to make money - rather help other people have dignity in retirement, however, he also shares how cash flow really is king in building a business & how you should treat every last dollar as if it were your own. For Sam's 3 tips, head to our website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer NZ Professional EOS Implementer Australia Professional EOS Implementer New Zealand