EOS for a Better Business, Better Life

Who am I?  What do I stand for (or against)?  Where am I going?  What is my mission/purpose? Leadership, culture and sustainability are defined by your answers to these questions. Life is a balance between your inner world and your outer world. How you define yourself is one of the most important tasks you will ever undertake because this directs how you will interact with the world, with others, your family, friends and work colleagues. As a leader, we create big ripples. We create ripples as much by how we are being as what we are doing. What legacy do you want to leave? Do you want to be a net Giver or a net Taker? This is how Liam introduces himself on his LinkedIn Profile. He has worked in over 35 countries in dozens of different settings from Africa to Australia, Asia to America, the Middle East to Europe....in mud huts and in corporate towers. His mission is to show leaders how to be masters of their own destiny, and to pay that forward. He is the founder & CEO of the Zone, which empowers people to integrate their head and their heart, unlock their whole person and unleash the collective intelligence of their organisations and teams. By making organisations more human, they unlock performance, talent, value, and happiness. Be better, do better. Make your organisation more human. Make the world more sustainable.  In this podcast, we talk about the lessons he has learned from building his own company up to 600 staff & $30 million revenue as well as the lessons he has worked with some of the largest companies around the world. LINKS TED Talks Shawn Achor - "The happy secret to better work" - https://www.ted.com/talks/shawn_achor_the_happy_secret_to_better_work?language=en Liam Forde - "What's really killing us?" - https://www.youtube.com/watch?v=aBoemFq6wOM  Visit the Zone for resources  https://thezone.co/ Connect with Liam here: https://www.linkedin.com/in/liamfordezone/  PODCAST HOST: Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Meetings are boring right??? Well, they absolutely don't need to be.  It’s possible to hold better leadership team meetings that actually save time and increase productivity. By leveraging certain key elements, you can put time back into your schedule, have a more productive week, and raise the quality of your company meetings from a 4 to a 10. In the Entrepreneurial Operating System® (EOS®), we call this kind of meeting a Level 10 MeetingTM. The Level 10 Meeting is where all the magic happens. Most of the traction a company gains is produced in the Level 10 Meeting. It’s incredibly effective because it’s a time management tool. As you and your team come together for 90 minutes each week, you’ll save time by avoiding miscommunication, preventing train wrecks, solving people issues, and keeping key people accountable. You may even look forward to these regular weekly meetings! In this podcast episode, Debra shares how to hold better meetings & some of the pitfalls that people fall into. If you like what you hear then download the e-book & software & let's get you holding World-Class, Level 10 Meetings every week! Go to this page to download the E-book, the Agenda template & other EOS Tools - https://www.eosworldwide.com/eos-toolbox?implementer_email=debra.chantry-taylor@eosworldwide.com EOS One – Get the software here: https://eosone.com/ Email me with any questions – debra.chanrty-taylor@eoworldwide.com PODCAST HOST Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer Australia Professional EOS Implementer New Zealand

"We know that your time is a limited resource and it is sometimes hard to prioritize yourself. We acknowledge that hustle culture is real and in some cases applauded. We understand what it's like to feel that there is something 'more' out there but to be too busy to have the time to figure out what. But here's the thing, if you don't take time to recharge your batteries and set boundaries, you will never have the freedom to achieve what you are looking for.  The 10 Disciplines helps people get back to what they love so life can be fun again." https://www.the10disciplines.com/ In this podcast episode, Debra takes you through these 10 disciplines by Gino Wickman & helps you to understand how you can start to incorporate them into your life so that you can make the most of it! Download the EOS toolkit from here - https://www.eosworldwide.com/debra-chantry-taylor   And listen to the EOS podcasts here - https://www.eosworldwide.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Quite a story with many twists and turns...At the beginning of the new millennium, a 27 year old Mr. Blank relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. After 4 years, he decided to stay in Central America and dared himself to keep the faith in starting a call center company with the new skills acquired while living abroad. CCC celebrated its 14th year on February 6th, 2022. Outsourcing industry leader Richard Blank, is the Chief Executive Officer for Costa Rica's Call Center since 2008. He has been proven a successful bilingual trainer by utilizing an effective motivational public speaking style backed by tactful and appropriate rhetoric. Over 10,000 Ticos have been personally prepared to become some of the finest telemarketers in the country under Richard's direction and supervision. In addition, solid efforts has earned him the proud reputation of running a school for advanced telemarketing and soft skills. The lessons are often sought after for private training and consultation onsite and virtually. Plus, Richard offers the company Mercedes 300D Lang limousine for all clients visiting the location in Barrio Aranjuez. or flying into SJO. Mr. Blank has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only retro video arcade game room for employees in the outsourcing industry. In this podcast episode, Richard shares his journey to success & his tips & tools.... It's an episode you don't want to miss! His top 3 tips were: Fortune favours the brave, so be brave! Be true to oneself  Listen to this podcast series (& no we didn't pay him to say that!) Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer Australia Professional EOS Implementer New Zealand

What is the EOS Life? We think of it as the Ideal Entrepreneurial Life: Doing what you love With people you love Making a huge difference Being compensated appropriately With time to pursue other passions Gino Wickman wrote a whole book on it & in this episode, Debra shares her perspectives on how you can live this ideal entrepreneurial life. Using both information from the book & real-life examples, Debra takes you through the five steps to help you to make the most of your life. Download the EOS toolkit from here - https://www.eosworldwide.com/debra-chantry-taylor  And listen to the EOS podcasts here - https://www.eosworldwide.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer Australia Professional EOS Implementer New Zealand

In this episode, our podcast host, Debra Chantry-Taylor, gives an overview of EOS (The Entrepreneurial Operating System) & how it can deliver, on average,  40% to your bottom line, when you strengthen the 6 key components.  In this podcast episode, "What the heck is EOS?" is answered by not only sharing the EOS model & tools but also sharing real-life examples from Debra's own experiences of running mid-sized businesses & from the clients she has worked through the EOS Model & Proven Process with.  Debra will cover the 6 key components that make up the EOS Model & the principles behind these.  If you want to download any of the free tools or books that are mentioned in the podcast, then visit: https://www.eosworldwide.com/debra-chantry-taylor or https://www.eosworldwide.com/   For level 10 meetings, watch this: https://bit.ly/Level10Meeting  Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer  Professional EOS Implementer Australia  Professional EOS Implementer New Zealand

Debra Chantry-Taylor, the host of this podcast series, Better Business Better Life shares with you what’s coming up in the next 5 weeks. Listen to this episode to find out what’s happening. Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Ryan Goodwin is the founder of Mode Group, an award winning renovation and new home custom builders in Melbourne, Australia.  Ryan has been an entrepreneur since the age of 14 years old, mowing lawns and all the usual stuff that teenagers do.  He started his business, Mode Group, about 13 years, but he only really stepped back into it about five years ago with no guarantees that it was going to work out but his most important driving factor was about creating something that was right for his family.   He blended coaching, performance management and consulting with his current skills and decided to take on some larger roles.  Five years later, they're now a multi-award-winning builder in Melbourne, they have a fantastic showroom and interior designers on staff.   He has the mantra of doing what you are passionate about & doing what you love with people you love - the EOS Life!   In this episode, Ryan discusses the balance he created between work and family. How he enjoys life, delegating and trusting his staff with all the responsibilities assigned to them and also the challenges they faced.   Top 3 tips:   1. We get caught up in the machine or chasing a snowball down a hill, or pushing one up a hill. But really, we do forget to stop and think about - is this where you want to be? Is this the lifestyle you want? Is that the vision that you've had? How much time you spend doing what you would like to do. We have the chance every day to do things that we love, don't wait for 5 10 years or a lifetime to look back and say that you should've changed things. Consider doing what you love, your passion.   2. Turn up every day when others don't. It's about consistently turning up, consistently evolving, challenging yourself, asking the market and consistently being better. And even if you are the best, you just need to keep showing up. Most people around the world, in all industries, want consistency, they want history, they want experience. They want to know where you've been and who you are.   3. Review where you're at and identify what you're good at. Think of the things that you wanted to do - those you were great at, what allowed you to sleep well at night. If you're taking on a risk, and you're not delivering to the level of quality that you want, then you're not going to feel good about it. Don't just be a hamster on the wheel saying yes to everyone - that's where burnout can be found. That's where stress, risk, loss and issues at home start. And all sorts of stuff can come from that level of productivity that doesn't give you the return on energy.  Debra Chantry-Taylor  Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer  Professional EOS Implementer Australia  Professional EOS Implementer New Zealand

Greg Lipschitz is founder & CEO of Summit Internet, a telecommunications company that owns and manages their national network. Through innovation & customer-oriented service, they’re challenging the way their competitors do business - as a result, Summit Internet is one of Australia’s fastest growing internet providers.  Greg has been a business owner for over 22 years and he is most proud of growing & maintaining a high performing team. He loves seeing his team succeed & completely trusts them, knowing that he can step out of the business and they will continue to strive & achieve amazing things.  Earlier this year, he actually had to take 6 weeks off due to a broken collarbone & didn't have to do a thing. He could & did walk away knowing full well that everything would run exactly as it should.  In this episode, Greg shares insider tips & tricks to points hacking – being smart about where & how you spend your money to get some extra perks.  “We all work so damn hard as business owners and we sometimes forget about the things that we can take out of the business that might not be financial. It might just be being able to travel in style.”  So one of the things he’s focused on over the last 22 years is how he can points hack through business and get that extra value & additional benefits to enjoy life even more. And one of these benefits can be travelling up at the pointy end of the plane! He shares the differences between points and status & how you can leverage both to your advantage. Not only that, you can use these points to reward amazing staff – for example, picking up their flight costs when they go on holiday.  Listen to the full episode to find out how you can change your spending habits to get you the biggest rewards. It may be something as simple as changing where you put petrol in your car!  Greg's Top 3 Tips:   1. Systems is definitely the biggest thing that will change your life  Let go and trust your staff. Enjoy business and have fun. If you feel that you're stressed out and you're not enjoying it, go and talk to someone about that, because that's a real problem. The enjoyment factor should be there.  2. Understand your cash flow  The way you use points hack your business can actually improve & streamline your cash flow as well, because you're doing things in a more systemised way. Don't buy irons and toasters with you points!  3. Spend your points  Collect all these points and actually go and use them. Don’t just sit on them! Have a lovely holiday, book up the pointy end & experience some of these first class trips out there. There's some amazing rewards that you can go & get. You’ll probably fly there maybe once or twice in your lifetime, but you're going to enjoy it. You've worked hard for it.  Debra Chantry-Taylor  Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer  Professional EOS Implementer Australia Professional EOS Implementer New Zealand

Anna is a commercial lawyer who turned to insurance broking. Why?  Because being a lawyer for top insurance companies didn't make her heart sing.  She felt that there had to be something more meaningful that she could do. And so she switched to working for the client rather than the insurance company.  In this episode she shares her story as well as giving you tips & tricks to look out for when getting your commercial & business insurance cover.  She shares common mistakes & pitfalls, along with tips for living a more meaningful life!  Anna's Top 3 Tips  1. Pay attention to your insurance policy. Even if it's just a bit boring, please just get those documents out, cast your eye over the schedules, look at it and think does that reflect what you want? Are the limits what you actually want? Do you have the insurance you need for the risks that your business has, and other business activities? Work alongside your broker and ask questions be curious about insurance. What does the exclusion mean? Work through your worst-case scenario and think. Have you transferred your risk appropriately to an insurance company and work with your broker alongside with that?  2. Be persistent. Don't give up. You might hear a 'No', but think to yourself, 'Maybe, not yet - next year'  3. Be bold!  When you walk into a room, you should know your worth. Know your value, be confident!  Debra Chantry-Taylor  Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  #betterbusinessbetterlife #entrepreneur #leadership #eosimplementer  Professional EOS Implementer Australia Professional EOS Implementer New Zealand