
Ecommerce Playbook: Numbers, Struggles & Growth
2020 transformed the world of ecommerce forever.
For the modern DTC brand, the rewards have never been greater. But the waters have also never been choppier, and the way forward has never been more uncertain.
So how do you navigate this dangerous new reality?
No matter how you do it, you’d better not do it alone.
That’s where the Ecommerce Playbook Podcast comes in — join Common Thread Collective’s Taylor Holiday & Richard Gaffin as they bring you guiding insights from across CTC’s portfolio of growing DTC businesses.
Whether you need a clear view on the macro issues affecting the world of ecommerce, or want to reorient your business around groundbreaking new big-picture strategies, Taylor & Richard are here to help answer the tough questions about what it takes to scale — and sustain — an ecommerce business.
Latest episodes

May 4, 2022 • 43min
How to Generate Winning Facebook Ad Creative
Quantity alone isn’t always better than quality. In this episode, Andrew does a deep dive into Facebook ad creative strategy. “It’s not just about the volume of ads, but the quality of ads. I believe you need both to be successful.”

Apr 27, 2022 • 48min
The Mechanics of Executing a Promotion
Ever made it to the end of your promotion and realize you forgot something? In this episode, Andrew zooms into the mechanics of effective product launch and promotion strategies. “I’m going to give you five elements of executing a great promotional moment from start to finish.”
Show notes:
- Overview of the Four-Peaks Theory: https://commonthreadco.com/blogs/coachs-corner/ecommerce-marketing-calendar
- SMS capture page example: https://bambuearth.com/pages/text-offers
- Landing page example: https://bit.ly/3khoynC

Apr 20, 2022 • 25min
Eight Things I’m Doing To Stay Productive
If you’re a naturally productive person, skip this episode. For the rest of us, Andrew shares how he’s managing context switching and productivity. “I know I’m not alone in the challenge of working between multiple things at once.”

Apr 13, 2022 • 16min
Is Pure-Play DTC Done?
The world of DTC as we know it is behind us … or is it? In this episode, Andrew throws it back to the first few episodes of the show with a brief reflection on a broad question. “Is pure-play DTC over?”

Apr 6, 2022 • 26min
Scaling Teams is as Hard as Scaling Revenue
What makes a good manager? In this episode, Andrew follows up on a comment he made in a previous conversation with Common Thread CEO Taylor Holiday about his biggest leadership mistakes. “As your organization grows, think about how you are scaling the team’s ability to function effectively and efficiently.”

Mar 30, 2022 • 32min
Building a Perpetual Facebook Ad Machine
More creative, greater efficiency. In this episode, Andrew explores the best creative strategy to get the most out of Facebook ads. “The basic idea is: How much creative can you put into your Facebook account and manage it as efficiently as possible?”

Mar 23, 2022 • 20min
Where Will Your Business Create Value?
Where do you create value in your business? In this episode, Andrew demonstrates how to answer that question and why it is so important for your business’ success. “Where is the profit going to come from and what is going to make this worth my time? Get as clear as you can on that, and build everything possible in the business towards that.”

Mar 16, 2022 • 1h 16min
Defining Ecommerce Success with Nate Poulin
Why argue on Twitter when you can do it on a podcast instead? In this special episode, Common Thread Collective CEO Taylor Holiday and ecommerce heavy-hitter Nate Poulin (@DigitallyNative on Twitter) take over to settle years of Twitter debates in one podcast. “We both value the identity of being not just a public thinker, but an operator.”

Mar 9, 2022 • 25min
The Ideal P&L for Every Business Type
What’s the right financial structure for your business? In this episode, Andrew applies Common Thread Collective’s Four-Quarter Accounting Principle across a range of different kinds of businesses. “One-size-fits-all heuristics are just a way to begin thinking and press into your business.“
Show Notes:
Sign up for the Ecommerce Data Newsletter here: https://content.commonthreadco.com/ecommerce-data-newsletter
More on four-quarter accounting: https://commonthreadco.com/blogs/coachs-corner/unit-economics-for-ecommerce

Mar 2, 2022 • 25min
What’s Next & CEO Reflections
What does a former CEO do after leaving the position? In this episode, Andrew gives some insights and learnings on being a CEO, and shares about the next step in his career (he’s not going far). “That means, for the sake of this show, it’s going to keep going!”