PowerTips Unscripted

We talk about the J Curve a lot around here — picture a lower-case J. When you apply change principles to your business — new people, systems, and processes — they can initially send your business on a downward trajectory before soaring with your success. If you want to grow your company, listen carefully! Our […] The post Ep.103: Positive Growth in Difficult Situations with Kathy O’Brien appeared first on PowerTips Unscripted.

One of the strongest ways to differentiate your business in your market is to have a niche.  Wright Marshall’s company, Revival Construction, has always focused on one highly specific niche and is constantly refining its team and systems to be the leader in that segment. In this episode, Wright will share his approach with Victoria […] The post Ep.102: Developing a Sustainable Niche to Support Your Passion with Wright Marshall appeared first on PowerTips Unscripted.

Leads! Lead! Leads! Business is good, leads are coming in. But are you over-qualifying, under-qualifying, or doing it just right?  Chip Doyle’s got research that says 30-60 percent of business is lost because the initial phone call is handled incorrectly. So if you’re not doing it just right, you’re leaving money behind. In this episode, […] The post Ep.101: The Delicate Art of Qualifying Remodeling Leads with Chip Doyle appeared first on PowerTips Unscripted.

It’s our 100th episode, and to mark the occasion, we’re welcoming back our first guest ever to talk about how to leave your business behind happily. On average, 75 percent of founders who exit their company have regrets within one year of leaving, and only five percent are actually happy with the net proceeds of […] The post Ep.100: The Drivers that Make for a Successful Exit with John Warrillow appeared first on PowerTips Unscripted.

Being able to adapt and lead through a crisis — personal or business — is a critical skill for any business owner.  After their best year ever in 2018, Jef and Monica Forward were gearing up for an even stronger 2019. Everything was on course until two key players were diagnosed with cancer. One of […] The post Ep.99: Adapting and Leading Through a Health Crisis with Jef and Monica Forward appeared first on PowerTips Unscripted.

Jobs are won or lost during the design process. With so much on the line, it’s clear that your design department should be running at peak performance. But there are so many ways the process can get derailed. It all depends on how you structure your design department, and what metrics you use to hold […] The post Ep.98: How to Structure and Run a Profitable Design Department with Chris Landis appeared first on PowerTips Unscripted.

If you’ve ever visited any Disney theme park across the globe, you may think nobody does customer service and experience like Disney. Although the execution is complex, the baseline concepts are quite simple.  In this episode, Pete Blank shares customer-service strategies from Disney with Victoria and Mark, and shows you how to apply these lessons […] The post Ep.97: The Magic of Disney’s Customer-Service Strategies with Pete Blank appeared first on PowerTips Unscripted.

Most people would consider a company jumping from $1.5 million to $3 million in revenue a growing organization. However, when we look beyond gross sales, those numbers don’t necessarily mean it grew. It could even mean the company is less profitable — and ultimately less successful — than it was before.  Michael Hodgin says planning […] The post Ep.96: Tiered Growth: Understanding Metrics and Recognizing Signs to Set Profitable Sales Goals with Michael Hodgin appeared first on PowerTips Unscripted.

Honesty is truly the best policy when it comes to your website and social media presence. In a sharing economy, your prospects want to know everything about your company before they even pick up the phone.  We’re breaking down why transparency online is important, and how it can lead to more jobs. In this episode, […] The post Ep.95: Being Honest Online with Taylor Rennick appeared first on PowerTips Unscripted.

Many of your customers will pay more for items that improve the health, comfort, and efficiency of their homes. As one of the few things that pay for themselves over time, green upgrades can also boost your average project revenue and make you stand out in your market. In this episode, Doug Selby talks to […] The post Ep.94: Improving Your Bottom Line with Green Upgrades with Doug Selby appeared first on PowerTips Unscripted.