Lead From the Heart

Dr. Marcus Collins, a Professor of Marketing at the University of Michigan’s Ross School of Business, discusses how culture shapes human behavior and how leaders can reinvent workplace cultures for better outcomes.

Many of the world’s wisdom traditions teach that we humans all have a core purpose – a gift uniquely assigned to us by the universe. Eastern religions call this “dharma,” and we also know it as “an inner calling.” What’s intriguing about this idea is that we know so many people are unhappy in their […] The post Suneel Gupta: Discovering The Great Work Of Your Life appeared first on Mark C. Crowley.

  As an entrepreneur and CEO, Ron Shaich has had one truly remarkable career. He’s the founder and former chairman and CEO of Panera Bread, a groundbreaking restaurant brand that today has more than 2,400 bakery cafés, 120,000 employees – and nearly $6 billion in annual sales. Under Shaich’s leadership, for multiple years, Panera generated […] The post Ron Shaich: Know What Matters appeared first on Mark C. Crowley.

  Frances Frei (left) is a tenured professor at the Harvard Business School, and two years ago, was an extraordinary guest on this podcast when we discussed her brilliant understanding on how to build, retain and restore trust. Listeners should note that she also gave a remarkable TED Talk on trust that shouldn’t be missed. Frances […] The post Frances Frei & Anne Morriss: Leading Change Without Collateral Damage appeared first on Mark C. Crowley.

Our drive to create change, have impact & solve problems all comes from emotional energy. Who we become – how dynamic & powerful we are as people & leaders – depends upon our learning to work with this energy. Leaders may feel as if they don’t control this energy, that it’s just a product of […] The post Julia DiGangi: Harnessing Emotional Energy For Personal & Leadership Success appeared first on Mark C. Crowley.

What comes to mind when you think about failure – specifically, a failure of your own? Intellectually, we may all agree that failures are great teachers, but deep down the idea of failing at anything in life tends to produce some distressing emotions & feelings. The truth is, most of us (try as we will) […] The post Amy Edmondson: How To Fail Well appeared first on Mark C. Crowley.

In what might seem to be the least likely workplace imaginable to implement this, automaker BMW now has five generations of people working under one roof in their factories collaborating & contributing their unique skills and perspectives. If, by chance, you’re wondering how older workers could possibly keep up with the rigorous demands of building cars on an […] The post Mauro Guillen: Redefining Traditional Notions of Aging In Our Workplaces appeared first on Mark C. Crowley.

Very few people know their life’s purpose at an early age, but as a young college student, Ed Catmull started dreaming of making the world’s first computer animated movie. He went on to nurture that dream by earning a Ph.D. in Computer Science before forging a partnership with George Lucas (of Star Wars fame) that […] The post Ed Catmull: On Creativity, Heart, Steve Jobs And Leading Pixar appeared first on Mark C. Crowley.

What makes for a happy life? A good life? In 1938, Harvard University researchers launched what’s now become the longest in-depth longitudinal study of human life ever done. The Harvard Study of Adult Development has followed the lives of two generations of individuals, from the same families, for nearly 85 years.  And the conclusion from all these […] The post Dr. Robert Waldinger: How To Have A Happy And Fulfilling Life appeared first on Mark C. Crowley.

Seemingly overnight, the COVID pandemic caused a massive societal transformation — a structural change in how and where people work and live. And while we may be hearing that CEOs is general still have dreams of having all of their employees back in the office five days a week as they once did, the truth […] The post Jim Harter: Gallup’s Guidance On Leading In The Post-Pandemic Workplace appeared first on Mark C. Crowley.