When we think about the highest performing people in all disciplines of life, they all commonly share the ability to think clearly, stay focused & shrug off setbacks all while under very high levels of stress. In their most critical moments, in other words, they know how to maintain intellectual clarity & emotional control […] The post Eric Potterat: The Mental Disciplines For Leading & Winning appeared first on Mark C. Crowley.

  Every organization is plagued by what Stanford University Business School professor, Bob Sutton, calls “destructive friction:” forces that make it harder, more complicated, or downright impossible to get things done. In Sutton’s language, “the convoluted, time-consuming & soul-crushing gyrations that drive people crazy and undermine organizational performance.” Along with his co-author, SBS professor, Huggy […] The post Bob Sutton: Greasing The Skids For Organizational Success appeared first on Mark C. Crowley.

  The expression, “emotional intelligence” is seamlessly embedded into our common vernacular – but it was Daniel Goleman’s groundbreaking book a quarter century ago that first coined the idea & brought it to a mass audience. In his #1 bestseller “Emotional Intelligence: Why It Can Matter More Than IQ” Goleman revolutionized how we think about human intelligence. […] The post Daniel Goleman: How To Optimize Emotional Intelligence appeared first on Mark C. Crowley.

  Workplace managers are often told to define their leadership purpose & authentic self, & that this personal introspection & self-reflection will guide their leadership journey. But research on how adults actually learn shows that the logical sequence – “think, then act” – is reversed in a personal change process such as what’s involved with […] The post Herminia Ibarra: Act Before You Think! appeared first on Mark C. Crowley.

  Michael Gervais is a high-performance psychologist who has helped some of the world’s most successful athletes overcome mental & emotional obstacles on their way to excelling in their sports. He was on the sidelines when the Seattle Seahawks won a Super Bowl, when beach volleyball players Kerri Walsh & Misty-May Treanor won Olympic gold […] The post Michael Gervais: Overcoming The Fear Of Other People’s Opinions appeared first on Mark C. Crowley.

Dr. Marcus Collins, a Professor of Marketing at the University of Michigan’s Ross School of Business, discusses how culture shapes human behavior and how leaders can reinvent workplace cultures for better outcomes.

Many of the world’s wisdom traditions teach that we humans all have a core purpose – a gift uniquely assigned to us by the universe. Eastern religions call this “dharma,” and we also know it as “an inner calling.” What’s intriguing about this idea is that we know so many people are unhappy in their […] The post Suneel Gupta: Discovering The Great Work Of Your Life appeared first on Mark C. Crowley.

  As an entrepreneur and CEO, Ron Shaich has had one truly remarkable career. He’s the founder and former chairman and CEO of Panera Bread, a groundbreaking restaurant brand that today has more than 2,400 bakery cafés, 120,000 employees – and nearly $6 billion in annual sales. Under Shaich’s leadership, for multiple years, Panera generated […] The post Ron Shaich: Know What Matters appeared first on Mark C. Crowley.

  Frances Frei (left) is a tenured professor at the Harvard Business School, and two years ago, was an extraordinary guest on this podcast when we discussed her brilliant understanding on how to build, retain and restore trust. Listeners should note that she also gave a remarkable TED Talk on trust that shouldn’t be missed. Frances […] The post Frances Frei & Anne Morriss: Leading Change Without Collateral Damage appeared first on Mark C. Crowley.

Our drive to create change, have impact & solve problems all comes from emotional energy. Who we become – how dynamic & powerful we are as people & leaders – depends upon our learning to work with this energy. Leaders may feel as if they don’t control this energy, that it’s just a product of […] The post Julia DiGangi: Harnessing Emotional Energy For Personal & Leadership Success appeared first on Mark C. Crowley.