Banking on Digital Growth
James Robert Lay
If you’re part of a financial brand marketing, sales, or leadership team, you know the entire industry is in the midst of exponential change fueled by new technologies. Consumers now make purchase decisions long before they walk into a physical branch location, if they walk into a branch at all, while mobile banks, digital lenders, and fintechs have transformed traditional growth models rooted in legacy broadcast marketing and branch sales strategies.Get ready to gain practical insights, proven ideas, and empowering inspiration as financial brand marketing and sales leaders, along with the leading digital marketing and sales technology firms, share their stories to help you maximize your digital growth potential here on Banking on Digital Growth.
Hosted on Ausha. See ausha.co/privacy-policy for more information.
Hosted on Ausha. See ausha.co/privacy-policy for more information.
Episodes
Mentioned books
Oct 6, 2020 • 36min
26) #ExponentialInsights: Adapting to Hard, Fast Change w/ Dr. Benjamin Hardy
You can't predict the future. But as Warren Buffett said, "Twenty years from now, everything's gonna be better than it has ever been." In times like these, how do we adapt to hard, fast change in a way that creates a positive future for ourselves and our families? On this episode of the Banking on Digital podcast, Dr. Benjamin Hardy, father of five and author of Personality Isn't Permanent, talked about how to adapt to hard, fast change. We discuss: -Why you need a future that gives your life purpose -The reason personality tests are a terrible way to hire -The process of imagination and decision making You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.Hosted on Ausha. See ausha.co/privacy-policy for more information.
Oct 5, 2020 • 28min
25) #InsideDigitalGrowth: How to Demystify Your Data
We keep talking about data in marketing. But we don't really do anything with it because we have more of it than we can handle. How do we demystify the data? On this Silver Jubilee episode of the Banking on Digital podcast, host James Robert Lay answers this question about data from Justin, marketing director at a bank in South Dakota. We discuss: -The 4 gears of the digital growth engine -The 2 primary categories of big data -Thick data -Digital empathy You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.Hosted on Ausha. See ausha.co/privacy-policy for more information.
Sep 30, 2020 • 23min
24) #ByTheBook: Don’t Let Your Financial Brand Succumb to Digital Darwinism
When it comes to digital transformation…
If you’re stuck in the past, you’re going to get left behind.
It’s survival of the fittest for financial brands.
In this episode of the By the Book series, I’m covering Digital Darwinism and what it takes to avoid being trapped on the wrong side of the digital divide.
You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.Hosted on Ausha. See ausha.co/privacy-policy for more information.
Sep 29, 2020 • 36min
23) #ExponentialInsights: Why Chaotic Times Call for Human-Centered Design w/ Anne Legg
It’s hard to ignore the fact that we’re sliding into a recession. And your financial brand’s members will be impacted. How can you help in the midst of unprecedented times? In today’s episode, Anne Legg, Founder at THRIVE Strategic Services, shares the top actions financial brands can take to navigate these turbulent times. We discuss: -Innovation in a crisis -The 4 problems you need to solve for customers -Human-Centered Design You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.Hosted on Ausha. See ausha.co/privacy-policy for more information.
Sep 28, 2020 • 23min
22) #InsideDigitalGrowth: Every Digital Growth Marathon Starts with These 3 Steps
As someone who has tried to run a marathon without training…
Believe me when I say, it’s not going to work.
Your digital growth journey is like a marathon and you need to prepare.
And it starts with 3 steps.
In the latest episode, I field a question from Melissa, a CMO in Kentucky overwhelmed by digital transformation.
With so many areas of concern, she doesn’t know where to even begin and wonders if she should just dive in.
In this episode, I go over the right way to prepare for a digital growth marathon.
You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.Hosted on Ausha. See ausha.co/privacy-policy for more information.
Sep 16, 2020 • 18min
21) #ByTheBook: Think Beyond the Present Moment or Get Stuck in the Past
Is your financial brand stuck in the present moment? Too afraid of risk? Of loss? If you don’t think strategically about your future… You’ll get left in the past. In the latest By the Book episode, I explain how the natural risk-aversion of financial brands prevents actually becomes a liability in the future. You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.Hosted on Ausha. See ausha.co/privacy-policy for more information.
Sep 15, 2020 • 31min
20) #ExponentialInsights: The Great Pause: Why Now Is the Time for Transformation w/ Samantha Paxson
The pandemic has given us a chance we never get in this fast-paced world. “The Great Pause” A once-in-a-lifetime chance to stop and assess what we’re doing. Samantha Paxson, Executive Vice President/Chief Experience Officer at CO-OP Financial Services, says your financial brand should take advantage of it. She joins me in today’s episode and we discuss: -The Great Pause and why it’s the best time for transformation -How to build trust with your customers -How to increase engagement and, ultimately, market share in this time You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.Hosted on Ausha. See ausha.co/privacy-policy for more information.
Sep 14, 2020 • 31min
19) #InsideDigitalGrowth: The 4 Fears Stopping Your Team’s Digital Growth
You’ve seen the value of digital growth… But maybe your team hasn’t. How can you convince them? That’s the question I’m answering for Cynthia, a digital marketing manager from Wisconsin, in this episode of Inside Digital Growth. In the episode, I explain: -The four fears standing between your team and its digital transformation goals -Why we keep doing things “the way they’ve always been done” -Why digital growth requires personal digital boundaries Check out these resources I mentioned during the podcast: -www.goaskjr.com You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.Hosted on Ausha. See ausha.co/privacy-policy for more information.
Sep 2, 2020 • 28min
18) #ByTheBook: Lessons from a Digitally-Disrupted Music Industry
Some of you are old enough to remember CDs, right? You know, those $15 frisbees we used to get music on? Well, your financial brand can learn a lot from their decline. In today’s By the Book episode, I take a look at the 3 Ds of digital disruption and how to find opportunities in the chaos of the digital revolution. In this episode, I explain: -What we can learn from the disruption in the music and film industries. -How my youthful indiscretions prove there are always opportunities in times of technological upheaval -How to position your financial brand to take advantage of these opportunities You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.Hosted on Ausha. See ausha.co/privacy-policy for more information.
Sep 1, 2020 • 35min
17) #ExponentialInsights: Why You Need to Double Down on Content Now w/ Michael Bertini
There’s a lot of unease about marketing in the COVID-19 world. But there really shouldn’t be. Content is king. It always has been. And your financial brand should be doubling down on it right now. To find out how, I invited Michael Bertini, Online Marketing Consultant & Search Strategies at iQuanti, onto this episode to share his insights into the content strategies that really work. We discuss: -Why content is still king -How to implement an agile content strategy (hint: freelancers) -Why there are no tricks, secret sauces or golden eggs You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.Hosted on Ausha. See ausha.co/privacy-policy for more information.
