Shannon Waller's Team Success cover image

Shannon Waller's Team Success

Latest episodes

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Feb 13, 2025 • 51min

Finding Your Right-Hand: The Essential Guide To Number Two Leaders, with Alec Broadfoot

Do you understand the transformative power of hiring the right number two leader? In this episode, Shannon Waller and Alec Broadfoot discuss the essential qualities of an effective second-in-command and the critical role of a structured interview process in identifying top talent. Learn how assessments and strategic questioning can improve your hiring strategy and drive lasting success. Download Episode Transcript Show Notes: Understanding the role of a number two leader is crucial for entrepreneurial success. Hiring the right second-in-command can significantly improve your business operations. Most entrepreneurs face people problems, not process problems. A number two leader should oversee daily operations, freeing up visionaries to focus on their areas of Unique Ability®. The right number two leader will thrive on the challenges that visionaries find tedious. Letting go of certain responsibilities can lead to increased joy and energy for visionary leaders, ultimately driving profit. The Talent Impact Profile™ (TIP) is a valuable tool for identifying the right characteristics in a number two leader. Building a strong partnership with your number two can transform both your business and personal life. A structured interview process is essential for identifying the right number two leader. Common mistakes in interviewing include relying solely on “gut” feelings instead of data-driven insights and ignoring cultural fit. Candidates need to align with your company’s values. The best time to fire a poor performer is during the interview process. The average interview predicts success about 14% of the time, but using an assessment tool can raise your success rate to upwards of 52%. Once they’re hired, it’s crucial to provide the new leader with ongoing support and clear expectations to ensure they can thrive in their role. Characteristics of a successful second-in-command: Strategic thinking: The ability to think critically and plan effectively. Planning and organization skills: A knack for creating and implementing processes. People orientation: A focus on developing and nurturing team members. Coaching ability: Enjoyment in holding others accountable and managing performance. Strong communication skills: The capacity to convey information clearly and effectively. Right fit: Compatibility with your company culture and values.   Resources: Vision Spark Hiring Your Right #2 Leader by Alec Broadfoot Delegate Solutions How The Best Get Better® by Dan Sullivan Unique Ability® Talent Impact Profile™ Kolbe A™ Index The Team Success Handbook by Shannon Waller
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Jan 30, 2025 • 11min

Be Partners: A New Standard For Teamwork

Discover the transformative power of partnerships in teamwork, as unique abilities take center stage. Learn how to create a dream team by collaborating with individuals who excel in different areas, enhancing creativity, execution, and sustainability. Shannon emphasizes the importance of self-awareness and confidence in identifying what you love and do best. Overcome imposter syndrome and embrace your strengths to foster great partnerships, leading to exceptional results and a thriving work environment.
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Jan 16, 2025 • 20min

The Power Of Documenting And Communicating Your Processes

Are your business processes slowing you down? In this episode, Shannon Waller reveals how to revamp and revitalize your workflows for better results. Learn the importance of documenting processes, assigning the right people to tasks, and setting clear expectations, and discover how small changes can lead to big improvements in efficiency and motivation. Download Episode Transcript Show Notes: The Importance Of Documenting Processes Document and communicate processes clearly to eliminate bottlenecks and misunderstandings. Regularly review and update processes to adapt to changes in technology, market, or team composition. Tools And Visualization Use a simple flowchart to visualize and optimize workflows. Think of processes as a relay race, focusing on smooth handoffs between team members. Process Improvement Strategies Identify areas where processes are creating friction or frustration, and prioritize these for improvement. Aim to make processes faster, easier, cheaper, and with a bigger impact through collaborative problem solving. Be open to completely overhauling a process if it’s not delivering results or if team members are disengaged. Team Alignment And Roles Ensure the right people are in the right roles for each step of your processes, aligning with their Unique Ability®. Be specific about timing expectations for each process step to maintain momentum and avoid delays. Communication And Expectations Clearly articulate expectations, including deliverables, quality standards, and deadlines. Document successful processes and make them accessible to the team for future reference and training. Real-World Application Example: Shortening a 12-week process to three weeks by involving new team members and incorporating new technology. Focus on creating win-win situations where team members enjoy their roles and processes are optimized. Resources: Unique Ability® Kolbe A™ Index Process Street Process Suite Leverage Process! How Discipline And Consistency Will Set You And Your Business Free by Mike Paton and Lisa González Playbook Builder
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Dec 19, 2024 • 22min

The Hidden Cost Of Guilt In Leadership: How To Break Free And Thrive

Do you take the time to acknowledge your team’s contributions, or do you overlook their strengths? In this episode, Shannon Waller explores the transformative power of genuine praise in the workplace. Discover how effective recognition can improve team morale, fuel innovation, and drive overall success in your business. Download Episode Transcript Show Notes: Is guilt a necessary emotion, or is it just a societal construct that holds us back? Entrepreneurs can get overwhelmed because they hold on to tasks they feel guilty about delegating. Take notice of people who are isolating themselves: are they feeling remorse, regret, or shame? Excessive or misplaced guilt leads to negative self-perception and stress without resulting in constructive change. Is misplaced guilt preventing you from taking positive action and making progress? To avoid situations that will lead to guilty feelings, stay away from commitments where you cannot easily deliver on what’s needed—in other words, stay within areas of your Unique Ability® and strengths. Learning about herself through her Kolbe, PRINT®, and CliftonStrengths® profiles has directed Shannon toward areas that result in more productivity, more profitability, and creating more value. Common triggers include failing to meet personal or professional expectations and neglecting personal well-being in favor of work commitments. Cultural and societal factors contribute significantly to feelings of guilt, often rooted in childhood experiences. Strategies To Overcome Or Avoid Guilt: Reframe Your Mindset Question your beliefs about guilt: Is it really true that you’re failing if you don’t respond immediately? Does what you’re feeling match the urgency of the situation? Set Clear Boundaries Establishing boundaries between work and personal life is crucial for maintaining mental health. Free Days™ are essential for rejuvenation; without them, we risk burnout by constantly checking that nothing slips by at work. Communicate Expectations Clearly communicate your expectations with team members regarding response times to avoid causing unnecessary guilt. Also be clear with your clients about not being available 24/7. Have Confidence To Say No When opportunities don’t align with your priorities, it’s okay to say no graciously. Be Compassionate With Yourself If you’re not making mistakes, you’re not taking risks and, therefore, not growing. If you own a mistake, forgive yourself and ask forgiveness of others, then take steps to ensure you don’t make the same mistake again. You’re not failing; you’re learning. Build A Supportive Network Shame isolates people. A support network helps people grow. Instead of criticizing the person, look to what the behavior was that didn’t work and solutions for improvement. Let Go Of Control You can be in charge, providing energy and electricity, but you don’t need to be in control of everything. Great leaders aren’t perfect; they’re honest, provide direction, and don’t make people feel guilty when they’re not perfect. Encourage the team to play offense, not defense so they won’t be made to feel shame, regret, and remorse. Shannon’s recipe for no guilt: center yourself doing your best work with your best audience. Resources: Kolbe PRINT CliftonStrengths
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15 snips
Dec 5, 2024 • 23min

The Value Of Praise: How Acknowledgment Fuels Success

Explore the transformative power of genuine praise in the workplace. Discover how authentic acknowledgment boosts team morale and fuels innovation. Learn the importance of timely recognition and understanding individual preferences for receiving praise. Specific feedback reinforces teamwork, while acknowledging unique strengths enhances confidence. Emphasizing effort behind achievements creates a positive environment, driving overall success in business.
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7 snips
Nov 21, 2024 • 9min

Why “Busy” Is A Useless Word

The term 'busy' often acts as a conversational stop sign, offering no real clarity while masking our priorities. It’s frequently a cover for feeling overwhelmed, rather than a true indicator of productivity. Society pressures us to flaunt busyness, but real transformation comes from meaningful engagements. By shifting away from this common excuse, we can embrace honesty in our commitments and open up for more productive discussions about what truly matters in our lives.
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6 snips
Nov 7, 2024 • 14min

How To Transform Your Organization’s Success With The Unique Ability® Model

Discover how to elevate your entrepreneurial organization by harnessing the Unique Ability® model. The discussion highlights aligning team members with their exceptional skills and passions, driving innovation and growth. Learn about the four levels of capability, emphasizing the importance of focusing on what individuals do best. This approach not only enhances productivity but also cultivates a more engaged and satisfied team. Say goodbye to stagnation and boredom as you unlock your team's potential for success!
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19 snips
Oct 24, 2024 • 1h 4min

Superpowered: Dismantling The Myths Of Hiring Assistants, with Steven Neuner and Ryan Cassin

Join Steven Neuner and Ryan Cassin, co-authors of Superpowered, as they share insights into the transformative power of hiring strategic assistants. They debunk myths surrounding this decision and emphasize the mindset shifts entrepreneurs need for effective collaboration. With personal anecdotes, they highlight how the right assistant can enhance productivity, bolster health management, and foster meaningful connections in both personal and professional life. Discover how structured partnerships can unlock genuine growth and freedom.
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Oct 17, 2024 • 11min

Hiring For Entrepreneurial Success: Avoiding The Corporate Mindset Trap

Are you inadvertently sabotaging your entrepreneurial company by hiring corporate talent? In this episode, Shannon Waller reveals the pitfalls of bringing corporate mindsets into entrepreneurial environments. Learn how to identify candidates with true entrepreneurial spirit, ask the right interview questions, and build a team that thrives on innovation, contribution, and rapid growth. Download Episode Transcript Show Notes: Corporate hires can be a risky choice for entrepreneurial companies due to fundamental differences in mindset and work approach. The meaning of “responsibility” differs greatly between corporate and entrepreneurial environments. Corporate backgrounds often emphasize status and hierarchy, while entrepreneurial companies value contribution above all. Red flags in interviews include candidates prioritizing salary, time off, team size, and office location over potential contributions. Corporate titles can be detrimental in entrepreneurial settings, as they focus on status rather than results. Unique Ability® titles that highlight an individual’s value creation are preferable in entrepreneurial companies. When hiring, look for candidates with entrepreneurial backgrounds or experience, such as childhood businesses or side hustles. Former corporate employees who felt constrained or stifled in their previous roles may thrive in entrepreneurial environments. Entrepreneurial companies offer more freedom, innovation opportunities, and faster-paced environments compared to corporate structures. Hiring managers should prioritize candidates excited about contributing to company growth rather than personal status. Diversity in thinking and problem-solving approaches is crucial for entrepreneurial teams rather than hiring clones of existing team members. Successful candidates should be willing to work independently, be hands-on, and make a direct impact on the business. Entrepreneurial companies should emphasize their unique culture and growth opportunities when recruiting to attract the right talent. Hiring the right people is challenging but critical for maintaining an entrepreneurial culture and driving business success. Entrepreneurs should trust their instincts during the hiring process and be wary of candidates who don’t align with the company’s entrepreneurial spirit. Resources: Unique Ability The Kolbe A™ Index
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7 snips
Oct 3, 2024 • 24min

The Power Of Openness: How Transparency Drives Team Success

Discover the essential role of transparency in authentic leadership. Leaders are encouraged to be open and honest, which fosters trust among team members. When teams feel psychologically safe, they are more likely to voice their ideas and take risks. Practical strategies include sharing insights from meetings and explaining decision-making processes. Acknowledging limitations and asking for help further boosts collaboration, making everyone feel valued. Ultimately, transparency can drive innovation and enhance overall team success.

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