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Shannon Waller's Team Success

Latest episodes

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10 snips
Jul 25, 2024 • 17min

7 Strategies For How To Work Effectively With Your EA

Shannon Waller, a specialist in strategic partnerships and productivity enhancement, shares compelling strategies for optimizing teamwork with executive assistants. She emphasizes the importance of finding the right fit using tools like DISC and CliftonStrengths. Effective communication is highlighted through the use of a communication builder to enhance collaboration. Daily check-ins boost energy and productivity, while granting access to emails and calendars allows for smoother task management. Finally, Waller underscores the power of appreciation in strengthening partnerships.
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Jul 11, 2024 • 16min

What Happens When Your Talented Team Lacks Direction?

Do you feel as though you have a really talented team but that not everyone is aligned on the direction you’re going? In this episode, Shannon Waller describes how a lack of leadership can be undoing your team’s potential. By the end, you’ll learn practical strategies to ensure that everyone is on the same page, working toward a common goal. Download Episode Transcript Show Notes: Unique Ability® without a clear goal or purpose: Unique Ability® Teamwork thrives when each team member is focused on what they love to do best. However, without a clear goal, intention, or purpose, the strengths and talents of team members can go astray, or worse, sabotage the work of the overall business. This can lead to individuals pursuing their own interests rather than working toward a common goal. Over time, team members accustomed to a lack of direction may develop an entitlement attitude and resistance to being pulled back in. Impact On Team Performance: Without clear leadership and direction, Unique Ability Teamwork may result in individuals contributing their intellect but not their full commitment or passion. Projects may suffer from delays, lack of creativity, and a lack of coordination among team members, akin to a rowing team rowing out of sync. Solution: Shannon suggests a proactive approach. Leaders should: Double-check their own clarity on goals and intentions. Communicate these clearly to the team. Ensure alignment through open conversations. Using tools like The Impact Filter™ can help articulate purpose, importance, ideal outcomes, and success criteria, fostering a shared understanding and commitment among team members. The collaborative approach opens projects up to the collective intelligence, as different team members bring diverse insights and considerations to the table. Resources: The Team Success Handbook by Shannon Waller PRINT® Kolbe Radical Candor Unique Ability Teamwork Wanting What You Want by Dan Sullivan The Impact Filter
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12 snips
Jun 27, 2024 • 25min

How Profiles Build Trust And Improve Teamwork

Discover how personality profiles like Kolbe and PRINT are used by Shannon Waller to understand team members, build trust, and improve teamwork. Learn how profiles provide insights into motivations and strengths, streamline hiring processes, and enhance team synergy. Dive into the power of embracing individual strengths, motivations, and complexities for achieving team success.
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Jun 13, 2024 • 14min

“Staff,” “Employees,” Or “Team Members”: Why Language Matters

Shannon Waller, an expert on language and team dynamics, delves into how terminology shapes workplace culture. She discusses the implications of calling people 'staff' versus 'team members,' highlighting that the former fosters a bureaucratic mindset while the latter promotes collaboration. By shifting language, businesses can enhance engagement and unlock individual potential. Waller emphasizes that treating people as unique contributors rather than mere costs can transform team performance and create a more vibrant work environment.
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22 snips
May 30, 2024 • 59min

How A Strategic Support Partner Can Change Your Life, with Nicole Pitcher

Nicole Pitcher, a Strategy and Planning Support Partner, revolutionized the executive assistant role, focusing on strategic collaboration over mundane tasks. She shares insights on how shifting this paradigm empowers entrepreneurs to achieve their goals. The conversation touches on the importance of self-awareness in partnerships and effective communication strategies that enhance team dynamics. Nicole emphasizes that a strong support system can maximize productivity and help maintain a healthier work-life balance, vital for any entrepreneur's success.
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18 snips
May 16, 2024 • 25min

Stuck In The Perfection Gap? Try Leading From “The Gain”

Shannon Waller, an expert in leadership and team success, dives into the transformative concept of leading from 'The Gain' instead of 'The Gap.' She shares practical strategies for overcoming perfectionism and emphasizes the importance of focusing on progress to build confidence and motivation. Waller highlights how acknowledging achievements fosters a positive team environment, enhances psychological safety, and drives growth, encouraging listeners to celebrate accomplishments rather than fixating on what's lacking.
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Apr 18, 2024 • 18min

Behind The Scenes: The Key To Creating First-Class Client Experiences

Before important client meetings, are you and your team running around handling last-minute logistics? How prepared does your team feel going into the meeting? In this episode, Shannon Waller discusses the value of bookending client meetings with clearings and debriefs to elevate the overall experience for clients and team members. Here’s the why and how of Strategic Coach’s backstage process that prepares the team for delivering exceptional front stage results. Download Episode Transcript Show Notes: Clearings Before Meetings: Positive Focus®: Starting with the Positive Focus exercise allows everyone to: Feel energized and excited by reflecting on a recent win. Get present and shift their focus from past or future distractions. Preview of the day: Providing an overview of what to expect during the day: Helps everyone get familiar with the agenda, timing, and their roles. Focuses the team on key conversations or key points to make. Setting intentions: Everyone states what they want to be true at the end of the experience, thereby creating a shared vision they’re all aligned on. Debriefs After Meetings: Reflection and sharing: Debriefs at the end of the day provide an opportunity for team members and clients to reflect on the experience, share insights, and discuss key takeaways. Continual improvement: By discussing what worked well, areas for improvement, and any insights gained, the team can continually enhance their performance and refine their approach for future meetings. Leaving on a positive note: As a final wrap-up, each person shares the value they got from the meeting. Benefits Of Clearings And Debriefs: Being present: The team has greater engagement in, participation in, and ownership of a superb client experience. Centering the results for the client: By focusing on what will allow clients to leave feeling more confident and motivated, the team can stay responsive to delivering a more personalized and impactful experience. Psychological and emotional preparation: The team is alert and responsive to client needs, ready to expand and elevate the thinking in the room. Everyone is more confident, clear, and prepared to take action to achieve the agreed upon-result for the client. Transformational experience: When the team is focused on the clients, they have the opportunity to create unexpected value for them, elevating the interaction from a transactional experience to a transformational one. Teams can incorporate clearings and debriefs with meetings, coaching sessions, workshops, or any other key client interactions to significantly enhance the overall experience for both clients and team members. At Strategic Coach®, we also have clearings and debriefs for internal team meetings so that we can continually improve our internal experience. Though the goal is to constantly improve client satisfaction, this always has to include elevating the experience for team members too. Resources: Article: “Your Business Is A Theater Production: Your Back Stage Shouldn’t Show On The Front Stage.” Free tool kit download, including The Positive Focus® EOS®: Entrepreneurial Operating System®
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4 snips
Apr 11, 2024 • 9min

The Power Of Saying “Yes” To New Ideas

Shannon Waller discusses the dangers of the 'Excellent Trap' and advises on identifying activities to let go of. Emphasizes the importance of saying 'yes' to new ideas to foster collaboration and creativity within teams. Provides practical techniques for engaging with and validating ideas to promote constructive dialogue and problem-solving.
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12 snips
Mar 21, 2024 • 13min

The Excellent Trap: The Danger Of Not Letting Go

Shannon Waller, a knowledgeable speaker on personal and team development, dives into the 'Excellent Trap'—where doing things well can stifle passion. She discusses how to identify tasks you're good at but no longer enjoy and emphasizes the importance of letting go. Shannon offers advice on recognizing signs of boredom and suggests that passing off these tasks can spark new creativity and provide opportunities for others. Embracing delegation not only frees up your time but also fosters growth for both you and your team.
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15 snips
Mar 7, 2024 • 1h 2min

Daring To Build An Intentional Culture, with Mark O’Donnell, Kelly Knight, and CJ DuBe’

Entrepreneurs Mark O’Donnell, Kelly Knight, and CJ DuBe’ discuss the importance of building intentional cultures in organizations. They explore topics like different culture types, right people in the right seats, and mindset for leaders to create a thriving culture. Transform your organization with this insightful episode.

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