Sara Feldman is the Director of Member Engagement for the Consortium for Service Innovation, where she connects Members with resources to support their success and enhance their customer experience. She is a KCS v6 Certified Trainer and experienced with customer-centric functions in the software industry. With a foundation in Technical Writing and Knowledge Management, her previous roles have focused on professional development programs, customer self-service, Customer Success Enablement, and cross-functional Technical Content Strategy. #KCS #IntelligentSwarming

Kristan McMahon has served as President of the Robert H. Jackson Center since April 2019. McMahon is a former principal with Vetted Solutions, an executive search firm specializing in association and nonprofit recruiting and consulting in Washington, D.C. where she helped guide a transformational process for the company’s executive searches. Previously, McMahon was corporate counsel for Verizon in Arlington, VA where she advised all business entities on a variety of antitrust issues, including deal analysis and compliance with antitrust/competition laws. Before joining Verizon, McMahon served as a Staff Attorney for Howrey LLP, where she was part of the antitrust team leading government investigations and litigations for numerous global Fortune 500 companies. McMahon received a B.A. in Journalism/Mass Communication and Political Science from St. Bonaventure University, a J.D. from The Catholic University of America, Columbus School of Law, as well as a Certificate from its Communications Law Institute. She serves as a Trustee and Chair of the Student Affairs Committee for St. Bonaventure University. She also serves on the boards of Youth For Understanding, an international student exchange organization, and Sitar Arts Center, a youth arts education center in Washington, D.C.

Chris Mottes is the CEO & Partner, Hindenburg Systems. Chris has 30+ years of experience in media production, entrepreneurship, management and business development in London, Stockholm and Copenhagen. Chris’s first interest was journalism and human rights, growing up in South Africa under apartheid in the 80’s will do that to you. Bachelor in draft dodging and revolution from University of KwaZulu-Natal, South Africa. He has worked as a producer, sound technician and editor on countless radio, TV, film and games productions since 1990. Before joining the Hindenburg in 2010 as CEO, Chris co-founded and/or managed several media production companies including Deadline Film and TV, Deadline Games and Vision Park Entertainment.

Zach Wahl is CEO and co-founder of Enterprise Knowledge (EK), the world's largest dedicated Knowledge, Data, and Information Management Consultancy. Based in Washington, DC but operating globally, EK has worked with hundreds of commercial, government, and non-profit organizations to deliver KM/IM strategy, design, and implementation services. EK has been listed on the Inc. 5000 fastest-growing companies in the United States for the last two years and has won Best Places to Work awards from Washington Business Journal, Washingtonian Magazine, and Inc. Magazine. In his role as CEO, Zach is responsible both for the strategic growth of the organization as well as the organizational development and culture. Under his leadership, EK has grown every year since it was founded, being recognized on the Inc. 5000, Virginia Fantastic 50, and Arlington Fast Four for the organization's noteworthy rate of growth. At the same time, EK has been consistently recognized as a great place to work and as a philanthropic leader in the community. Zach is also a globally recognized thought leader in Information Management, Knowledge Management, and Taxonomy Design, having provided business, management, and IT solutions to a global range of clients for over 20 years. He has worked with over 200 public and private organizations to define strategy, road map, implement, and evolve knowledge bases, intranets, content management, document management, taxonomy management, websites (eCommerce and informational), and other information management systems. In support of these activities, he has run over 250 taxonomy design workshops based on his own business taxonomy design methodology.

Benjamin Anyacho, MBA, PMP, is a senior project manager and enterprise knowledge management (KM) lead at the Texas Department of Transportation. He is an expert in project and knowledge management and serves on several national and global research, projects, and KM boards/committees. Benjamin is the Executive Director of the non-profit Apostolic Bridge Builders, Inc. in Austin, Texas, where he lives with his wife, Precious, and two teenage children, Ben and Amara.

Nick Poole has more than 20 years experience as a senior leader, CEO and Trustee in the museums, arts and libraries field, including my current role as the Chief Executive of CILIP, the UK Library and Information Association. Nick has extensive experience of leading digital transformation, modernization, strategic communications (including PR, lobbying and partnership-building with leading brands) and income diversification and growth. Nick believes in authentic, open and accountable leadership and am passionate about supporting the people I work with to excel, learn and grow their skills and confidence. I regularly speak on behalf of my industry in the media and press and am an accomplished public speaker, including providing evidence for Parliamentary Committees.

Join in the future of KM with the leaders of the Knowledge Management Global Network (KMGN). https://www.kmglobalnetwork.net/

Donald Clark is an EdTech Entrepreneur, CEO, Professor, Researcher, Blogger and Speaker. He was CEO and one of the original founders of Epic Group plc, which established itself as the leading company in the UK online learning market, floated on the Stock Market in 1996 and sold in 2005. As well as being the CEO of Wildfire, an AI-driven learning company, he also invests in, and advises Learning technology and EdTech companies. Describing himself as ‘free from the tyranny of employment’. He has been on the Boards of many private and public organisations; CogBooks, City&Guilds, University for Industry, LearnDirect and BHDF.and currently a board member of AI focussed company Learning Pool. He has worked in schools, vocational, higher, corporate and adult learning, delivering real projects to real learners. Donald has over 30 years experience in online learning, games, simulations, semantic, adaptive, chatbot, social media, mobile learning, virtual reality and AI projects. He has designed, delivered and advised on online learning for many global, public and private organisations. He is an evangelist for the use of technology in learning and has won many awards, including the first ‘Outstanding Achievement in E-learning Award’ and ‘Best AIM Stock Market Company’, ‘Most Innovative Online Product’ (for WildFire), ‘Best Online Learning Project (for WildFire)’ and ‘JISC EdTech Award’ (for WildFire). An award winning speaker at national and international conferences, he has delivered keynotes in Europe. US, Africa, Australia, Middle and Far East. …… also a regular blogger (10 years+) on learning technology, His series on learning theorists, as well as 500 researched, online design tips, are valuable open resources. His book ‘AI for Learning’ and ‘Learning eXperience Design’ are both available on Amazon.

Tony Rhem is a recognized thought leader in AI, KM, Big Data, Information Architecture and Innovation. Since 1990 I have served as CEO/Principal Consultant of A.J. Rhem & Associates (AJRA). AJRA is a consulting, training & research firm focusing on knowledge management, AI and system integration with offices located in Chicago IL, and Charlotte NC. As a consultant, strategist and advisor, Tony has worked with U.S. fortune 500 corporations, in retail, communications, financial, insurance, legal, logistics, education, healthcare, as well as US Federal, State and local government, and the military. Tony is actively working with emerging technology firms as both an advisor and early stage investor. As a speaker and author he engages the audience to demystify technology to enable its understanding, implementation and practical use. Tony particularly enjoys working as a technologist in the areas of Knowledge Management and Artificial Intelligence.