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Because You Need to Know®

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Aug 5, 2022 • 20min

Decision Making at the Speed of Relevance with Brett Patron

With over a decade in the KM field, Brett Patron is a Senior Knowledge Management Advisor for the Office of the Chief Knowledge Officer of US Army Training and Doctrine Command.  Previously, he was a Deployable KM Strategist with Joint Enabling Capabilities Command (JECC), based in Norfolk, Virginia.  With JECC he deployed on over 30 missions globally over 4 1/2 years, including twice to Afghanistan.  Brett served in the US Army for over 22 years (enlisted and officer) and then spent over a decade as a Senior Defense Analyst before joining JECC in 2017. Brett was born and raised in Queens, NY but now calls Yorktown, Virginia home. He is married, with two children. He presented KM topics to both KM World (2021) and the ISKO Singapore (2021).  He is also a subject matter contributor to the Association for Talent Development's "Knowledge Sharing and Knowledge Management: Keys to a Culture of Learning" publication (2020). He holds the KMI Certified Knowledge Manager (CKM).   He holds a Bachelor of Science in Political Science from Excelsior College in NY and is a 2021 Masters of Science graduate from Columbia University of the City of New York, earning a degree in Information and Knowledge Strategy (IKNS). His IKNS cohort developed new strategies for NASA's Apollo/Challenger/Columbia Lessons Learned Program.
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Jul 21, 2022 • 21min

Sector Checks, Grit, and Truth Decay with Kevin L. Moffatt

Kevin Moffatt, Co-Founder and CEO of Valencor, is a hands-on executive leader with over 20 years of experience leading multi-national teams providing innovative enterprise solutions and services in challenging operational environments. His focus on enabling and aligning high performing teams and evolving technical approaches has consistently delivered results across a broad spectrum of disciplines, including targeting, Counter-IED, strategy and assessment, national capacity building, ISR operations, and intelligence analysis, in support of US Government and Multi-National Coalition operations around the world. He spent over two years, cumulatively, deployed to Iraq and Afghanistan during this time, working directly with stakeholders to understand and meet critical operational needs with agile solutions—credited by senior commanders with saving lives and resources. As comfortable in the boardroom as he is in the field, Kevin led organic revenue growth of a new business portfolio in a small company to over $60M per year in seven years, which was instrumental in the company’s success. Following an acquisition by private equity in 2016 and subsequently by a large defense integrator in 2018, Kevin led successively larger business units in the C5ISR domain, ultimately managing a Profit & Loss center with over $600M in annual revenue, providing full lifecycle software development and engineering services to the Department of Defense and Intelligence Community. Kevin has an MS in Management Information Systems from Bowie State University and a BS in Legal Studies from the US Air Force Academy, where he was a Distinguished Graduate. He previously served as a US Air Force intelligence officer.
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Jul 16, 2022 • 29min

Designing Learning and Knowledge Flow in Organizations with Moya Radley

Moya (Deacon) Radley serves as Manager of Technical Capability at IAG New Zealand and is an experienced data, information and knowledge management professional, with a track record of leading teams and delivering projects. She is passionate about developing people, and encourage a collaborative and safe culture to help team members become the best that they can be, which helps to enable the delivery of valuable outcomes for organizations. Moya started her career as a social anthropologist – and worked in that field for around 10 years in South Africa. She was particularly interested in African Philosophy, indigenous healing, and indigenous knowledge networks. After the closure of the Social Anthropology department at the university where she was teaching. Then Moya up-skilled into computers and completed an MCSD. Her career has included both knowledge and information management roles, especially understanding that knowledge management critically needs to support what we teach our people in the corporate environment. It is a key enabler for people to be setup for success in their roles. Moya has been fortunate to have had opportunities to grow in other domains too, such as business analysis, agile, data governance and learning design and change management. Moya stated, "These skills all work together and intersect to aid my passion for adding value to people and helping to set them up for success – no matter the role I am in."
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Jul 2, 2022 • 30min

Micro-learning at the IRS: Creative Knowledge for self-service with Kelly Barrett

Kelly Barrett has worked for the IRS for 23 years, starting as a Data Entry Transcriber and worked his way up to a Human Resources Education and Knowledge Management Specialist.  Kelly has over 15 years of training project management experience with an expertise in eLearning course development and is a certified Instructional Designer (ISD) and Online Training Professional (COTP). In 2014 Kelly began researching MicroLearning Videos and how they can increase retention of training. With his Bachelor’s Degree in Broadcasting, he started a program called Self-Help Online Tutorials (SHOTs).  He has since grown the program to an enterprise-wide initiative with nearly 700 SHOTs videos for all 84,000+ IRS employees to view, anytime they need to.  Kelly designed these videos to be 3-minutes or less, which are narrated, and either demonstrate a specific process or action, or they provide information or overviews on a wide range of topics. Kelly recently won the Training Officer Consortium’s Innovation Award for his SHOTs program, and he also personally won the Federal Government Distance Learning Association (FGDLA) Pioneer Award for SHOTs. MicroLearning IRS SHOTS Kelly met his wife while working in Data Entry at the IRS and now has two children.  He also is the head volleyball coach for the local Jr High School and coaches his daughter’s Club Volleyball team.  Kelly and his wife enjoy cooking and even published their own cookbook with over 190 recipes and are currently working on their 2nd cookbook. https://www.govloop.com/author/kellyb94 12 Articles I wrote for GovLoop.  It’s basically a brain dump of my SHOTs program.
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Jun 10, 2022 • 22min

Knowledge Responsibility: The Organization That Expects You to Own That with Dr. Cindy J. Young

Dr. Cynthia “Cindy” J. Young is the Founder/CEO of CJ Young Consulting, LLC, a knowledge management consulting firm, as well as a curriculum developer and instructor with Leidos. About a decade ago, she retired as a Surface Warfare Officer after 23 years in the U.S. Navy which is where her love for knowledge management began. She holds professional certifications as a Project Management Professional, a Lean Six Sigma Master Black Belt, and as an ASQ-Certified Manager of Quality/Organizational Excellence. Cindy is a past-Chair of ASQ Tidewater, Section 1128 in Virginia Beach as well as having held terms as the Vice Chair and Secretary. Her doctoral study, Knowledge Management and Innovation on Firm Performance of United States Ship Repair, provided her the opportunity to gain additional professional and academic expertise to facilitate improvements in organizational knowledge management.  In September 2020, she gave a TEDx Talk called “A Knowledge Mindset: What You Know Comes from Where You Sit." Pioneer Knowledge Systems has my permission to download and share on their site the following free Knowledge Management Short Guides as resources located at: https://www.cjyoungconsulting.com/kmshortguides/ as delineated below: A Short Guide Using Your Email to Improve Your Organizational Knowledge Management Practice (Without Being Obvious)A Short Guide to Help Organizational Leaders Have the Potentially Uncomfortable Conversations About Knowledge HoardingA Short Guide to Reusing Knowledge That In The End Buys You Time To Do More Important Things to Pay Those BillsA Short Guide to Managing Organizational KnowledgeA Short Guide to Starting a Knowledge Management Program in Support of Organizational Goals and Demonstrating Proof of ConceptA Short Guide for Identifying the Knowledge, Skills, and Abilities Needed for Knowledge Transfer in Support of Succession PlanningA Short Guide to Help Organizations Identify, Share, and Transfer Knowledge After Getting the Dreaded Two-Weeks Notice"
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May 27, 2022 • 40min

Narratives of Work: Social Collaborations in Organizations

Ana Neves Ana is the founder and managing director of Knowman, a consulting company focused on knowledge management and enterprise social networks. Prior to this, she has worked with public and private sector companies in different countries. In the UK, she was Knowledge Network Manager at the NHS Modernization Agency and Cultural Change Manager at Abbey National. She is the organizer of the Social Now conference, responsible for portal KMOL, coauthor of the Social Collaboration Maturity Benchmark and author of the biannual study on Knowledge Management in Portugal and Spain. She is passionate about people and is always seeking better ways for people to learn and interact with each other, building better organizations and a better society. Jaap Linssen Jaap is founder and owner of OrangeTrail and coauthor of the Social Collaboration Maturity Benchmark. He shows organizations, teams, and individuals the benefits of social collaboration and communication. He assists multinational organizations such as Nestlé, Heineken, Booking.com, or ING bank. He specializes in large scale change programs and driving employee engagement. #DigitalLeadership #DigitalWorkplace #ESN #intranets #KM #KMers #KM4dev #KM4good #Leadership #Communities #Collaboration #internalcomms #ArtofKM #BYNTK
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May 18, 2022 • 49min

KM is Change Management: Asian Development Bank and the #KMAlchemy

Mary Jane CarangalSan Jose Senior Knowledge Management Officer,   Sustainable Development and Climate Change Department, Asian Development Bank Since 2013, Jane has been working with the Knowledge Advisory Services Center (SDCC-KC) on creating a database of knowledge partnerships and related policies, enhancing country knowledge plans, and preparing ADB’s Knowledge Management Action Plan for 2021 to 2025.  Jane also leads the work on measuring the results of ADB’s knowledge work. She holds an undergraduate degree in Economics from the University of the Philippines and a master’s degree in Advanced Marketing from the University of New South Wales.     Vivek RamanPrincipal Knowledge Management Specialist (Innovation and Knowledge), Sustainable Development and Climate Change Department, Asian Development Bank Vivek works in the Knowledge Advisor Services Center of ADB and provides advice on knowledge management and innovation best practices to support ADBs teams. This includes streamlining knowledge programs at the country level and engagements with knowledge partners for ADB projects. "Asian Development Bank (ADB) has focused on knowledge management processes since its establishment in 1966. While ADB was founded as a bank to provide development funding, we are also a valued knowledge advisor to our member countries." - ADB Vice-President for Knowledge Management Bambang SusantonoToday we have proudly launched the book and microsite— Asian Development Bank’s Knowledge Management in Action: Vision, Learning, and CollaborationIn his opening speech, Bambang Susantono explains how this book shows how ADB has walked-the-talk on spearheading operations with adapted knowledge through many initiatives. According to him, this means that ADB’s operations and knowledge-focus evolved—from project to sector, from country to more regional approaches. It led to an increase in knowledge-supported operations.🔴 DOWNLOAD PUBLICATION: https://lnkd.in/gRNtQJKb🔵 VIEW MICROSITE: https://lnkd.in/gja6vDMj#knowledgemanagement #knowledgesolutions #booklaunch #collaboratetoinnovate
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May 12, 2022 • 30min

Test, Ideate, Innovate, Hype Curve, and Autism with Brian Pollack

Coverart of Brian Pollack Because You Need To Know. For over two decades Brian Pollack has led the way in Internet Technology Innovation.Brian is a published science fiction author, and has published articles in dozens of programming languages and technologies including Virtual Reality (VR) and Augmented Reality (AR), TypeScript, CoffeeScript, Node.js, MySQL, MongoDB, Redis, PHP, Azure, AWS, Cloud Computing, Collaboration Technology, Unity, C#, C, C++, Perl, PHP, Objective-C and a host of other languages.Brian’s work has been nationally reviewed by major publications and has been interviewed for numerous journals for his opinion on technology. Millions of people all over the world interact with one or more of Brian’s software solutions daily and have for years.Over a billion people a day touch code Brian created when they surf the web and countless people touch mobile code he has written or been part of. Ask me about it.
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May 5, 2022 • 23min

Data Interpretation and Nonprofit Communications: Dr. Candice Borgstein

Coverart BYNTK Dr. Candice Borgstein is a Knowledge and Communication Design Specialist, with over 15 years of experience managing and designing strategic communications for digital finance solutions, financial inclusion, and various private and not-for-profit stakeholder projects. These projects are located across Sub-Saharan Africa, specifically Botswana, eSwatini, Lesotho, Mozambique, Nigeria, Rwanda, South Africa, and Zimbabwe. At the most intrinsic level, the goal of Candice’s work is to leverage her skills and expertise to demonstrate that communications is an instrumental function in any organization, and contributes to market information, poverty reduction, and knowledge sharing that is data-driven, evidence-based, and responsive to the needs of different audiences. Candice envisages this will ultimately facilitate appropriate information, promote advocacy, build brand reputation, and develop resilient, productive, and well-positioned organizations to attract investment and realize their goals through teamwork and innovation. #myKMjourney She is currently the Communications Manager at FinMark Trust. In her time at FinMark Trust, Candice has worked on communication and business strategy alignment, event planning with content and collateral support, stakeholder engagement and negotiations with regulators and regional hubs, and content creation and curation. Candice holds a PhD in approaches to the interpretation and visualization of data in a dynamic digital world, an MBA from Steinbeis University in Germany, and a degree in Information Design. She participated in the first AI-KM certification from the KMGN. Candice sits on Knowledge Management South Africa (KMSA) board and is the KMSA AI Committee chair. #myKMjourney
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Apr 19, 2022 • 14min

South Africa does Knowledge Management: Guest Dr. Hanlie Smuts

Dr. Hanlie Smuts is an associate professor in the Department of Informatics at the University of Pretoria since 2017. During her tenure in industry, she delivered consistent customer relevance across all digital touch points by empowering customers through convenient and effective self-service, and by driving growth through personalized digital offerings and adjacent ecosystems. Her lecturing and research role focuses on IT and the organization, with particular emphasis on Society 5.0, digital transformation, big data management, artificial intelligence and knowledge management. Dr Smuts is the deputy chair of the Knowledge Management South Africa (KMSA) board and has published several papers and book chapters in her field of study.

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