Because You Need to Know®

Deep dive into municipal knowledge challenges. What will society do to improve how we govern? Bill shares his expert perspective. _________________________________ Bill Kaplan is an independent Knowledge Management (KM) consultant, coach, advisor, and trainer. My approach to KM is business focused, non-academic, and practice-based, evolved from 20 years of hands on, roll up your sleeves KM solution planning and delivery. KM is a business discipline that must be focused on "Creating Value from Knowledge" throughout the workplace as part of the way the work gets done. It is about understanding the multi-year investments in time and resources necessary to sustain the KM outcomes that are part of your mission. I focus on the growing knowledge capture, sharing, and retention challenges increasingly faced by organizations like yours -- mitigating and preventing knowledge loss due to workforce turnover, whether it is from retirement, job or career change, or any of a longer list of causes, affecting both your leadership and workforce. Through the application of client specific, relevant KM concepts, strategies, and implementing practices, I work with you to facilitate your ability to deal directly, quickly, and sustainably with the knowledge challenges you face. ___________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. pioneer-ks.org/

Conversational Examinations of the elements that directly effect the culture. What are you doing to make things flow better? Michael Gates helps to clear the smoke from this knowledge flow issue. Learn the power of the Oxford Sandwich! ______________________________________________________________Michael Gates is Vice Chairman of Richard Lewis Communications. He is an internationally recognized teacher and writer on cross-cultural management, and a regular speaker at corporate and government events. Michael has been with Richard Lewis Communications since 1990 and his earlier roles included Managing Director of the Finnish company, Nordic Regional Director and Group Managing Director. Previously, he worked for Linguarama in Finland and, before that, as a production assistant and producer at Piccadilly Radio, working with many well-known presenters, including Chris Evans, Timmy Mallett, Nick Robinson and Brian Cox. In 1997, Michael devised and implemented the world's first online cross-cultural assessment and cultural data resource, CultureActive, which currently has a database of 100,000 users. He has published articles on cross-cultural matters in numerous newspapers and magazines, including the Daily Telegraph, La Tribune, People Management and the HR Director. Michael has also contributed chapters to books published in the UK, Finland, Denmark and India. In 2002, he was a recipient of the Most Innovative Technology Award (for CultureActive) at the US Center for International Business and Education Conference, hosted by Duke Fuqua Business School and the University of North Carolina. https://www.sbs.ox.ac.uk/about-us/people/michael-gates https://www.crossculture.com/ _________________________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. pioneer-ks.org/

Bart describes the people networking and understanding that can be gathered for understanding the work culture. GuruScan is the way he maximizes that understanding, thus to create an action plan. _______________________________________________________ Bart Verheijen MSc, the founder of GuruScan and lecturer on Knowledge Management at several Universities amongst which the Amsterdam Business School. Bart has a technical and academic background with more than 10 years of experience in Knowledge Management research, consultancy and entrepreneurship. Bart really gets the GuruScan projects going and is great at connecting a long-term strategic vision to concrete and pragmatic actions. __________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns.

Paul Corney, an experienced leader in change with over 50 years across diverse industries, shares his insights on knowledge management. He discusses the importance of establishing universal standards for KM, highlighting his role in developing ISO KM Standards and the CILIP accreditation. Cultural influences on KM practices and the power of storytelling are intertwined in his anecdotes from Asia and Iran. He also emphasizes the necessity of integrating KM education within library sciences and business disciplines to adapt to evolving industry needs.

Discover, Dream, Design and Destiny using your positive change in a the life giving forces of your organization. Discover what Appreciative Inquiry is doing in KM. _______________________________________________________ Derek Bostic is a Knowledge Management (KM) and Organization Development (OD) practitioner dedicated to helping organizations increase effectiveness. He enjoys helping clients solve complex, strategic challenges through the application of KM and OD processes and techniques. Derek has expertise in helping improve organizational learning, listening, and agility. His passion is improving the lived human experience through meaningful work that helps improve organizations and the communities they serve. Derek has led and supported multiple award-winning teams, receiving recognition from The Henley Forum (University of Reading, United Kingdom), Association for Talent Development (ATD), Training Magazine, and Brandon Hall. Derek and his family reside in the Cincinnati (US) metro area. __________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns.

Leading the knowledge culture and how to make it work for construction organizations. Challenges in having the engineers and team members to communicate and share across time and geography. _____________________________________ Rory Huston is the global head of knowledge management at Cundall, a multi-disciplinary engineering firm with offices in the UK, Europe, Middle East, and Australia. He recently became the second chartered knowledge manager in the UK with the Chartered Institute of Librarian and Information Professionals (CILIP) who are building a UK home for KM. He is also a Certified Knowledge Manager with the Knowledge Management Institute in the US, so may be the only CKM Squared in the world! He has a strong interest in sustainability and digital transformation, and enjoys leveraging communities of practice, intranets, and webinars to improve knowledge sharing in these areas. ___________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns.

Listen as Jacob Løfdahl shares from his work experience in the European Space Agency on how knowledge flows through the culture. Motivating the workforce or as Jacobs labels it, “egoistic altruism”. _______________________________________________________ Jacob is a Knowledge Management and Innovation professional drawn to the field of human computer interaction, and the creation of technological structures and processes meant to enhance productivity through the design and implementation of IT solutions aimed at meeting corporate and end-user needs. He earned a Master's in information studies and technology from the University of Aarhus, Denmark, and is a former graduate trainee with the European Space Agency's Corporate Knowledge Management Team and a co-author of the following: - International Astronautical Congress 2019: The Role of Knowledge Management in Innovation at the European Space Agency - International Astronautical Congress 2020:The Impact of Organizational Culture on Knowledge Management - International Astronautical Congress 2020:Knowledge Management in Academic and Industrial Institutions Related to the Aerospace Field. ________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns.

The tale of the eternal struggle of internal facing content development and use. What makes up a community that cares about its knowledge? Listen as Tracy tells all in this in depth view of an internal community. ___________________________________________________________ Since college, I've always worked in technical roles or for technology companies. The roles I've held include sales, purchasing, technical writing, business analysis, product management and community management. I've supported a Jive community platform since 2010, specializing in upgrades, training/documentation and user assistance. And I was a participant in that community for a year and a half before I joined the support team. My expertise remains troubleshooting, creative solutions to problems, training and content/knowledge management. I even went so far as to get a Master’s certificate in Learning and Organizational Change to better ground my approaches. I'm originally from Michigan, have also lived in Minnesota and most recently (14 years ago) settled in northeast Ohio. I love my cats, running and spending time with my family. ______________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. #BYNTK

What is the motivation to become a giving person? What drives one to be compassionate? Hear the details of Carol Cole in this engaging conversation of why she cares to make a difference. _________________________________________________________ Carol Cole is an Award-Winning Business Development and Marketing Professional with 20+ years of experience in the property and casualty insurance industry. Based an hour outside of Philadelphia, she is an Assistant Vice President of Business Development for XS Brokers, an insurance wholesaler. Her exposure to philanthropy developed in college while becoming a member of Delta Zeta, a national sorority where she was Philanthropy Chair and President. When not working her 9 to 5, Carol is a Wish Grantor for Make- A-Wish. She works on the Greater Pennsylvania / West Virginia Make-A-Wish team. Her team grants wishes to critically ill children from the ages of 2 to 18. She also is involved with Berks Encore, a local non-profit based in Berks County, Pennsylvania. __________________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. #BYNTK

A KM Union? Digital KM? ROI? Lessons Learned? Many Topics covered!! --------------------------------------------------------------- Hank is an experienced Knowledge Management (KM) practitioner with over twenty years working extensively in the field of KM. Hank is a recognized KM subject matter expert with skills in delivering solutions with a blend of people, process, content, learning and technology. He also has experience with implementing KM internationally, including the Middle East, Europe, the US and Japan for multiple industry sectors including energy (oil, gas and renewables), automotive, pharmaceuticals and aviation. He actively develops Communities of practices, currently supporting exciting initiatives in Oman across the private, public and academic sectors. He has led numerous KM teams, speaks at international KM conferences, and is a Master Certified Knowledge Manager (MCKM) with the Knowledge Management Institute. He has contributed authorship to global KM publications, most recently for the KM Cookbook (2019) and Knowledge Manager`s Handbook 2nd edition (2019 and published his first book in 2020, KM – A primer and catalyst to support Digital Transformation. He also led the submission for the Most Innovative Knowledge Enterprise (MIKE) Award for PDO, Oman in 2019 and won both the MENA region and global award. __________________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. pioneer-ks.org/