Because You Need to Know®

Guests on the KM Lobby Ian Rodwell Ian works with Linklaters’ key clients on a range of knowledge and learning initiatives. He delivers guidance, workshops and masterclasses globally on knowledge exploitation, collaboration, high-performing teams, creativity, the role of trust, virtual working and motivational leadership. He is also an experienced coach and a member of the Linklaters training faculty. Ian joined Linklaters in 1992, originally working in their Real Estate Department where he helped set-up the group's first knowhow system. He then ran an Information Unit providing research and analysis services to 260 lawyers and business development practitioners in the firm's mainstream corporate practice. A regular speaker at conferences and events, Ian is a doctoral researcher at City University, London and has supported the Guildhall School of Music and Drama on a workshop that looks at business collaboration via the lens of a jazz ensemble. He also authored Knowledge to Action – a report that looks at how effective KM practices can help in-house legal teams add value to the wider business.  Vishal Agnihotri Vishal Agnihotri has held operational, consulting and leadership roles for over 20 years in enterprise Knowledge Management spanning business research, knowledge technology implementation, training and adoption, and knowledge process outsourcing (KPO).  Prior to joining Hinshaw as its first Chief Knowledge Officer, she was the Chief Knowledge Officer at Akerman LLP. Earlier, she led Knowledge Management groups at two Big 4 consulting firms, KPMG and E&Y. Her focus is to equip practitioners with enabling services, tools and insights. Vishal started her career in Knowledge Management at a boutique research and advisory firm which supported Fortune 500 clients with market perspective that informed and provoked their new product development, new market entry, strategic growth and innovation efforts.  Vishal holds an MBA from the University of Leicester (UK). She frequently speaks on Knowledge Management in the professional services firm, and her audiences have included podcast listeners of Technically Legal, The Geek in Review and the Modern Lawyer and conference attendees at  ILTA, AALL, the World Bank KM Forum, the Lex Mundi Roundtables, the Ark Group Knowledge Management in the Legal Profession Conferences, Ark Group Law Libraries Conferences, APQC, E2, IABC's Intranet Global Forum, Digital Workplace Group, and the EY Human Capital Conference. Evan Shenkman Evan Shenkman is the Chief Knowledge and Innovation Officer at Fisher Phillips, an AMLAW 200 labor and employment law firm with 36 offices across the United States, where he leads the firm’s Knowledge Management, Innovation, and Library functions. Constantly at the forefront of change in the legal profession, Evan was named to the 2021 Fastcase 50 List, recognizing “50 of the smartest, most courageous, innovators, techies, visionaries, and leaders in the law,” and he received the 2020 Legal Innovator of the Year Award, recognizing his team’s numerous innovations during the coronavirus pandemic. At Fisher Phillips, Evan’s responsibilities include harnessing the power of knowledge, A.I., and data analytics to the benefit of firm attorneys and clients; creating processes, practices, and software to allow firm attorneys to work smarter, faster, and more in sync; creating internal and client-facing collaborative tools; and introducing innovative technologies and approaches to help firm attorneys and clients thrive in the modern workplace. A frequent author, presenter, and podcast guest in the KM and Innovation space, Evan has been featured in The American Lawyer, the ABA Journal, Law.com, the AALL Spectrum, The Modern Lawyer Podcast, LiteraTV, and the Reinventing Professionals podcast, among others. Before entering the KM field in 2011, Evan was an AV-rated employment litigator for a decade.

Ali Allage is a dedicated husband and proud dad to 3 amazing kids. With twenty years of experience leading technology companies – from tech-focused problem-solving to the creation of consumer and business applications and platforms, Ali is great at taking what a small, specialized group understands and communicating that to the mass market. Ali serves as the CEO for BlueSteel Cybersecurity. As CEO for BlueSteel Cybersecurity, the mission is to deliver a new approach in intelligent cybersecurity protection, certification, engineering, and strategy services for small to mid-sized organizations. With twenty years of experience leading technology companies – from tech-focused problem-solving to the creation of consumer and business applications and platforms, Ali is great at taking what a small, specialized group understands and communicating that to the mass market. Read more here https://www.bluesteelcyber.com/post/breaking-down-president-biden-s-cyber-executive-order

To engage a group of teammates consider how engaged they are in the meeting. Are you leading a session that includes everyone? Are they listening? Are the participating? Do they care? Have you created space for playful engagement? Well here is Richard Gold to give a juicy way to add value for all next time you bring people together. It all starts with a safe environment. Here is a little about Richard; I am an experienced business consultant and manager with a blue-chip international background, working at senior levels in strategy, digital transformation, proposition development, innovation, customer experience and marketing in media, healthcare, heritage, leisure, financial services and public sectors - among others. I started out as a journalist and magazine editor in the media trade press before completing an MBA at INSEAD, and switching to consulting. In 25 years as a consultant, I have worked as principal in KPMG’s strategy consulting practice; as head of interactive media at world leading brand consultancy Wolff Olins; and as an associate director at digital transformation consultancy Transform; in addition to several years working independently. I am now an independent consultant with a focus on helping organisations and teams to release the hidden potential of their people though emergent approaches to strategy, systems thinking and building psychological safety within teams. A certified facilitator in the LEGO® Serious Play® technique, I have founded Bulbb which uses playful techniques such as LSP and Applied Improv to support clients in strategy, change, team development, leadership development and project management. Bulbb’s clients have included Novartis, Kier, Mencap, 02, eon, London School of Paediatrics and the MoD, among others. In a world that is that is changing at an accelerating pace, I use purposeful play to help organisations and teams solve some of their biggest issues. Check out this fantastic resource for teams https://rework.withgoogle.com/print/guides/5721312655835136/ https://rework.withgoogle.com/print/guides/5721312655835136/ https://www.lego.com/en-us/seriousplay LEGO® Serious Play®

Lloyd has been a knowledge management practitioner for seven years, after discovering it in 2014. Prior to this Lloyd had a solid background in IT support, spanning over 20 years in a wide range of industries and multi-national organizations. Having experienced the success that knowledge management brought to an IT support team in Airbus Australia Pacific, Lloyd found his new passion! He took up an opportunity to perform knowledge management at an organizational level for Airbus in Australia when they upgraded their ISO9001 standard to the 2015 version. This involved his first foray into developing a Knowledge Management framework. This framework included tools that help an organization preserve knowledge when staff exit, prevent costly re-work, reduce organizational risk, fast track projects and unblock tasks holding staff up. In Lloyd’s current capacity working for a state government agency in Australia, he continues to hone his knowledge management skills while coordinating knowledge flows and facilitating sessions to improve support outcomes, build working relationships across teams and geographies, unblock tasks and preserve organizational knowledge. In this time, he has also been called upon in a consulting capacity by other Australian State Government agencies and even Auckland Police in New Zealand. Outside of work, Lloyd likes to contribute to global knowledge management sessions and initiatives and is very passionate about permaculture and traditional food preparation methods such as dehydrating, fermenting, sprouting and sourdough…though perhaps not so successful at times!

Eudald Camprubí, is the CEO and co-founder at Flaps (getflaps.com), an easy-to-use to use API to build AI-powered search engines, from Barcelona (Catalonia, Europe).  I have more than 12 years of experience building digital products mainly related to document management,  knowledge management, intranets, content management systems, and e-discovery tools used by some top global companies worldwide. With all this accumulated knowledge, I have built, together with my co-founder and CTO Ramon Navarro, Flaps, with the mission to change how people access their non-structured data.  I love trail running. I have participated in some long-distance trail running races. I truly believe that running and being a deep tech entrepreneur have a lot of common points.

Hélène Russell of TheKnowledgeBusiness is a lawyer (non-practicing) and expert in KM.  After working in litigation defense work for 8 years, Hélène worked in-house as a Knowledge Lawyer (this is an in-house subject matter expert & KM support for a department). She has worked as a self-employed KM consultant since 2008.  Hélène specializes in translating complex academic thought leadership and cross-boundary theories into practical tools to improve the efficiency and profitability of real-life law firms and has a particular interest in encouraging the sharing of more complex forms of knowledge and the people-challenges of KM.  As part of her executive MBA, Hélène studied antecedents to knowledge sharing within UK law firms for her dissertation.  Hélène runs regular open KM training online and a global online KM training group under the Knowledge Network brand, and bespoke in-house training.   Hélène is the author of “Knowledge Management Handbook” published by the Law Society of England and Wales, “Practical Projects in Legal KM” published by Legal Monitor and a contributor to five books by Ark. “Practical Projects in Legal KM” was declared “clear, succinct, jargon-free and one of the most pragmatic KM texts I have come across … Anyone dealing with legal KM should have a copy of this book. It’s as simple as that” by Head of Client Knowledge and Learning at Linklaters, Ian Rodwell.  Hélène has spoken at various events: Ark’s KM Legal, Butterworth’s PSL conference, and for UWE, BLS and Allice.  http://www.theknowledgebusiness.co.uk/aboutus.html   Hélène Russell Author, Trainer & Consultant  Social media links Twitter - https://twitter.com/heleneadbyLinkedIn https://www.linkedin.com/in/helenerussell/ plus my blog (which has ended up being my main website) - Knowledge for Lawyers | A blog about KM in the legal sector. (knowledge4lawyers.com)

Creative communications and PR marketing professional committed to promote social change through communications and marketing. Over 10 years experience in managing the creative process from conception to completion of communication, KM and marketing strategies and campaigns to drive brand awareness and stakeholder engagement. This includes partnerships and community engagement with high-level government and public entities, civil society actors, producers, local organizations, and celebrities. Master’s in communications and social marketing and with hands-on experience at global and local level in the United Nations and the international development sector, brings unique knowledge and multi-cultural understanding of development and social and environmental issues, agro-food industry and education. Interested in corporate social responsibility as well as a strong promoter of sports and entertainment as drivers for change.

Coverart Elif Gokcigdem Elif M. Gokcigdem, Ph.D. is the founder of Empathy-Building Through Museums Initiative, and the editor of two books: Fostering Empathy Through Museums (2016),and Designing for Empathy (2019). She is the chief curator and the co-chair of the world’s first summit on empathy and museums with Dalai Lama (2018). She holds a Ph.D. in History of Islamic Arts from the Istanbul Technical University, and a Museum Studies certificate from the George Washington University. Elif is a Fellow at the World Innovation Organization, an Advisor to Minneapolis Institute of Art’s Center for Empathy and Visual Arts, as well as the Empathy Project by Woodland Park Zoo. She worked as a curatorial research assistant at the Islamic Arts Department of the Arthur M. Sackler and Freer Galleries of the Smithsonian Institution. Dr. Gokcigdem currently works as a Senior Public Affairs Advisor at Aramco, and has bean a senior advisor to Ithra, the King Abdulaziz Center for World Culture, since its conceptual development phase where she has advised on mission and vision development, content development and integration, strategic institutional partnerships, and exhibition and educational program development for children. She has published and presented her research at conferences including the European Science Foundation Conference, American Alliance of Museums Annual Meeting, Association of Science and Technology Centers Conference, Science and Nonduality Conference, and the World Summit on Innovation and Entrepreneurship.

Discover what is happening in EY in the realm of knowledge management as Rob joins us from the top notch beach of Cleveland Ohio's north-coast. Rob Usher is an accomplished knowledge leader and analytics driver with extensive experience in global professional services firms serving Fortune 500 and US Federal Government clients. Working for clients in Defense, Space and Big Four accounting, He has built and led global knowledge project teams tackling complex requirements, applying technologies, team skills and analytics to develop and deploy solutions. Rob is a relationship manager bringing an engineering mind-set to understanding a community’s unique knowledge management needs from multiple levels and then translating into plans, products  and actions.

This edition dives into many facets of how and why and what as relating to organizations and awareness. What can you do to bring better knowledge flow to work?