Purpose Driven FinTech

Shameer, host of  “The FinTech Marketers and Leaders Podcast”, goes extensively through my career journey, my trajectory within BigPay, my thoughts and advice on Product leadership and growth, improving communication between marketing and product teams, diversity of thought, inclusion and mentorship, and much more.We cover:👉Product leadership and growth in FinTech👉Managing growth and product development👉Diversity and inclusion in FinTech leadership👉Diversity and mentorship in the workplace👉Career development, mentorship, and self-promotionIf you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find The FinTech Marketers and Leaders Podcast here: https://www.thefmlpodcast.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.This episode was first released in November 2023 at the FinTech Marketers and Leaders Podcast here - https://open.spotify.com/episode/4xjPos33iQxwM7eyjUa6Mz

This is raw and personal. Vivek Ishwar and Abin Shetty, host of  “All Immigrant Podcast”, interview me on my over 15 year journey living away from home. We go back in time on the why I decided to move out of Mexico in the first place, the personal challenges of being an Immigrant, work in Corporate vs Startup, the evolution of my own podcast, advice for Aspiring Entrepreneurs in FinTech and much moreIf you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Vivek and Abin here:The All Immigrant Podcast: https://podcasters.spotify.com/pod/show/allimmigrantpodcast👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.This episode was first released in October 2023 at the All Immigrant Podcast here - https://open.spotify.com/episode/3DsvyNFktlBp3hHON83F3g

Aamna Hussain, host of  “A girl in the product world”, interviews me with her somewhat tricksy questions….We worked together in Tandem Bank, while she worked with one of our Tech Partners back then, so she brings this perspective of seeing us grow the bank from scratch. She queries me on our culture in Tandem Bank, how was it actually working with our Tandem CEO. As a curious product leader she is, she then gets deeper into my mind to understand the real journey on how come I ended up moving to Malaysia to help launch and grow BigPay. We explore the FinTech trends (at the time of recording), how to go about Market Expansion, and how to challenge your CEO when you believe what we are about to do is not the right thing. We share a passion for personal development, so she asked about my “worst day in this crazy financial services world”, how did I overcome it, and  why mentoring is so important to me.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Aamna hereLinkedIn: https://www.linkedin.com/in/aamna-hussain-7981a677/A Girl in the Product World Podcast: https://open.spotify.com/show/62HPd4JRR85Sofut4Z2Rck👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.This episode was first released in June 2023 at A Girl in the Product World Podcast here - https://open.spotify.com/show/62HPd4JRR85Sofut4Z2Rck

This week I'm on the hot seat! Danny Levy, Managing Director Asia & ANZ at Money20/20 invited me to his pod "Digital Transformation and Leadership".We start with a quick intro and icebreaker questions, the work we are doing at Big Pay and we then deep dive into talking about money! We discuss how to bridge the gap and get people to open up about their financial struggles, the challenges I see with the unbanked, and close off with advice to people who are just starting out in the Fintech industryIf you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Danny hereLinkedIn: https://www.linkedin.com/in/danny-levy/LinkedIn: https://www.linkedin.com/company/digital-transformation-leadership-podcast/posts/?feedView=allDigital Transformation & Leadership Podcast: https://open.spotify.com/show/4NSxmkUKynXRQZZulbPalG👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media. This episode was first released in May 2023 at Digital Transformation & Leadership Podcast with Danny Levy - https://open.spotify.com/episode/1xSarHexfLY8GSpmNcCKwj

Being an immigrant in the US comes with financial challenges, starting with struggles to open a bank account. This is a 44 Million problem with 13% of US population classified as immigrants, and contributing to 22% of US GDP - that’s USD 3.9Trillion per year.In today’s episode, Dr David Wachira, CEO & Co-Founder at Waya, talks to us about this customer problem statement and how Waya is being part of the solution.We explore how to create purpose driven FinTechs to create more impact, the biggest challenges immigrants have accessing financial services in the US. Waya’s customer segments ranging from students, workers, minorities and professionals, solving for financial inclusion, requirements for illegal immigrants to open a bank account, and how marketing efforts to reach out to immigrants is different from your traditional FinTech.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Dr David hereLinkedIn: https://www.linkedin.com/in/david-wachira/LinkedIn Waya: https://www.linkedin.com/company/wayapay/Website: https://getwaya.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsWe cover: (01:05) The Role of Fintechs in Society(05:43) The Challenges of Immigrants in the U.S.(07:11) The Importance of Financial Access(08:19) The Journey of Immigrants in the U.S.(09:00) The Role of Waya in assisting immigrants(14:42) The Size and Impact of the Immigrant Population in the U.S.(18:17) The Challenges Immigrants Face in Accessing Financial Services(20:41) The Possibility for Illegal Immigrants to Open Bank Accounts(24:18) The Importance of Financial Education and Literacy(27:19) Overcoming Fear as an Immigrant(28:23) The Reality of Deportation and Living in Fear(30:10) Understanding the Struggles of Immigrants(31:00) Defining Financial Inclusion(32:09) The Impact of Financial Exclusion(36:56) The Role of Fintech in Financial Inclusion(43:27) The Power of Word of Mouth in Community Outreach(44:30) The Importance of Trust in Building a Fintech Brand(49:07) The Potential Change in the Fintech Industry—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Financial Inclusion means reaching out to customers who are by definition not very digital savvy, so how do we do it in the age of digital banks? … A hybrid partnership approach seems to work as a solution!In today’s episode Iliana de Silva, CEO and Co-Founder at Techreo brings her perspectives on financial inclusion, financial wellbeing, and how Techreo is actually reaching the unbanked in Mexico with a Bank Partnership model. 60% of Mexicans do not have access to a bank account, and social media and referral rewards won’t be enough to include them, we need a different approach and Iliana and the Techreo team bring a sustainable solution!If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Iliana hereLinkedIn: https://www.linkedin.com/in/ilianadesilva/LinkedIn Techreo: https://www.linkedin.com/company/techreomx/Website: https://techreo.mx/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/We cover: (01:56) Understanding the Customer's Needs(03:34) The Journey of Tecreo(08:29) The Underbanked Population(12:05) The Role of Women in Financial Inclusion(17:26) The Challenges of Financial Inclusion(20:32) The Success of Tecreo(24:40) Planning for the Future(34:50) The Experience of Fundraising as a Female Founder(38:39) The Importance of Customer-Centric Product DevelopmentQUESTIONSHow to serve unbanked population in Mexico?What is the hybrid bank partnership model?How to reach 60% unbanked Mexicans?What is financial inclusion in Latin America?How to solve daily financial problems for underbanked?What are cash-in and cash-out solutions?How to serve women in financial services?What is the mom-and-pop shop banking model?How to build products from customer standpoint?What is financial wellbeing for low-income segments?How to enable savings for informal workers?What are barriers to banking in LATAM?How to onboard customers in under 3 minutes?What is the difference between banked and underbanked?How to solve prepaid phone recharge problem?What is informal savings behavior?How to reach non-digital savvy customers?What are daily financial services needs?How to build financial education for underserved?What is the future of financial inclusion in LATAM?—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Incorporating AI in your tech stack is a digital transformation project among both big banks and FinTechs. To do it well it’s important first we understand the challenges of both digital transformation and AI.In today’s episode Ara Abrahamyan shares with us his wealth of experience working in digital transformation projects in the largest banks in Europe and his experience working in the AI space in Financial Services.We discuss how the DNA of FinTechs and incumbent banks are different, his fascinating career journey, how to breach the world between innovative tech, while still being able to stay in line and constraints with their priorities and pressure from investors, the struggles of implementing modern technology, and the role of culture in digital transformation.We then move on to AI.We discuss the biggest challenges when adopting AI, what to take into account to create an AI strategy, How Cognaize is helping Financial Services companies and the concept of “hybrid Intelligence” which is part of Cognaize’s proposition.Ara is a Board Advisor at Ameriabank, an innovative bank in Armenia, and at Cognaize and AI FinTech.Let’s dive into it!👉 You can find Ara hereLinkedIn: https://www.linkedin.com/in/araabrahamyan/LinkedIn Cognaize: https://www.linkedin.com/company/cognaize/Website: https://www.cognaize.com/LinkedIn Ameriabank: https://www.linkedin.com/company/ameriabank-cjsc/Website: https://ameriabank.am/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.In this Purpose Driven FinTech episode we cover:(01:25) Discussion on Purposeful Fintechs(04:52) Ara's Career Journey(09:10) Role of Purpose in AmeriBank and Cognize(12:10) Challenges in Implementing Digital Transformation(23:56) Introduction to Cognize(25:39) Challenges in Adopting AI Technologies(29:46) Planning AI Strategy(34:25) Impact of AI in Building Purpose-Driven FintechsSEARCH QUESTIONSWhat are the biggest challenges of AI adoption in banking?How to create an AI strategy for financial services?What is hybrid intelligence in AI?How to implement digital transformation in banks?What is the difference between FinTech and bank DNA?How to build trust in digital transformation?What is data governance for AI implementation?How to extract data from unstructured documents?What is the role of regulators in AI adoption?How to bridge FinTech and bank partnerships?What are AI skills gaps in financial services?How to decompose complex financial services?What is the future of human-AI collaboration?How to prioritize AI implementation projects?What is the ROI of AI experiments?How to work with regulators on AI projects?What is the role of culture in digital transformation?How to build successful startup-corporate partnerships?What is unstructured data extraction in banking?How to accept AI as the new normal?—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

11.5 million people in the UK have less than a hundred pounds in savings9 million people are in serious debt81% of young people in the UK feel anxious about money73% of adults say that money worries impact them at work58% of people do not understand money and say they don't recall being taught anything about money at secondary school or sixth form collegethat’s why Loqbox exists!Loqbox is a multi-award-winning FinTech and they are in a mission to “give everyone access to a richer life.” Gregor is the Co-CEO and Founder of Loqbox, and in this episode he shares with us the shocking reality of financial wellbeing of people in the UK… and what Loqbox is doing as part of the solutionWe must understand the basics first, so we explore how solving a customer problem while having market demand is key to building purpose driven FinTechs, what do we mean with financial wellbeing, the relationship between our credit score and financial wellbeing, Loqbox’s customer segments and the personal finance tools they’ve built to enable people build up their credit histories and access finance methods that they may have previously been excluded from.Gregor is an experienced entrepreneur and executive and non-executive director, has lovely leadership style, and has lived and worked in countries like Kazakhstan, Brazil, South Korea, and Thailand!Let’s dive into it!👉 You can find Gregor hereLinkedIn: https://www.linkedin.com/in/gregor-mowat-03b85b3/LinkedIn Loqbox: https://www.linkedin.com/company/loqbox/Website: https://www.loqbox.com/en-gb/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.In this Purpose Driven FinTech episode we cover:(00:32) How to build Purpose-Driven Fintechs(03:19) The Triad of Market Readiness, Founders, and Regulations(04:18) The Shift from Growth to Profitability(06:16) The Story and Purpose of Lockbox(07:38) The Three Pillars to Access a Richer Life(07:42) The Importance of Financial Education and Habits(08:36) Building a Good Financial Profile(09:17) The Journey from Debt to Savings and Wealth Enhancement(15:20) Understanding the Customers of Lockbox(24:12) Understanding Financial Wellbeing(25:09) The Intersection of Financial Health and Personal Feelings(26:30) The Impact of Financial Anxiety(27:34) The Role of Education in Financial Wellbeing(28:52) The Importance of Financial Health(30:11) The Effects of Financial Stress on Work(43:09) The Power of Financial Coaching(46:03) Putting the Customer at the Heart of FintechSEARCH QUESTIONSHow to build credit score from scratch?What is financial wellbeing in the UK?How many people in UK have no savings?What is credit history building?How to improve credit score while saving money?What are the barriers to financial inclusion?How to build credit score at 18 years old?What is Loqbox Save and Loqbox Grow?How to report rent payments to credit agencies?What is the relationship between credit score and mortgage rates?How to rebuild credit after debt management plan?What are credit score bands in the UK?How to help new immigrants build credit?What is unregulated financial advice?How to democratize financial coaching?What is the impact of money anxiety on work?How to change financial behavior through product design?What is the "so what" principle in product development?How to help vulnerable customers with credit building?What are the unintended consequences of credit building tools?—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

I bet you are not an angel investor because you think you need a ton of money to be part of the club, or you have no idea even where to start because you don’t have a network of entrepreneurs building projects you believe in! Well all of that may be true, but not anymore!In this episode, Sarah helps us demystify Angel Investing. She explains what angel investing is, the challenges of Angel Investing, and a solution to make it accessible for all of us - Obu! We then go broader into the role of Obu in closing the Gender Investment Gap, the Importance of Financial Education, the inherent risks of angel investing, and creating a culture of psychological safety so that we can create FinTechs with impact!Sarah is the CEO and CoFounder of Obu, an entrepreneur with Design Thinking embedded at the core of the work she does and a disruptor of the dominant narrative of entrepreneurship and investment in the U.K. Why? Only 1% of VC funding goes to women founded businesses.Let’s dive into it!👉 You can find Sarah hereLinkedIn: https://www.linkedin.com/in/sarahlking/LinkedIn Obu: https://www.linkedin.com/company/obu-invest/Website: https://www.obuinvest.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.In this Purpose Driven FinTech episode we cover:(0:01:08) Importance of diversifying the angel investor population(0:02:03) Definition of success based on internal measures and values(0:04:02) Coping with tough times by focusing on learning and growth(0:07:54) Building purpose-driven fintechs through demystifying regulation, serving underserved audiences, and empowering entrepreneurs(0:11:35) Demystifying angel investment as placing a bet on a business and supporting its success(0:14:44) Due diligence for angel investors (0:15:40) Obu's purpose to close the gender investment gap(0:17:13) Sarah shares her personal journey and reasons for starting Obu(0:20:08) Challenges within the current financial services system for women in angel investing(0:23:29) Flipping the problem and focusing on changing the system to be more inclusive(0:26:40) Sarah describes their fintech platform as a dating app for early stage entrepreneurs and angel investors(0:31:07) Making legal documents more accessible for angel investors(0:32:47) Financial education and due diligence for angel investors(0:35:27) Evaluating the financial position and accepting the risk of potential loss(0:38:57) Psychological safety in creating a culture that supports innovation(0:41:06) The 1% jar and the importance of learning and growing together(0:43:15) Funding diverse fintech founders as a way to drive inclusionSEARCH QUESTIONSWhat is angel investing for beginners?How to close the gender investment gap?What percentage of VC funding goes to women founders?How to become an angel investor?What is inclusive design in FinTech?How to invest in diverse entrepreneurs?What is the risk of angel investing?How to do due diligence on startups?What is psychological safety in investment?How to build investment education programs?What is capital plus in angel investing?How to democratize angel investing?What are barriers to women in investing?How to create investor communities?What is the Obu Angel Collective?How to fund female-founded businesses?What is purpose-driven angel investing?How to design financial products inclusively?What is the 1 percent jar culture?How to flip systemic problems in finance?—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

A differentiated FinTech value proposition that resonates with customers is what differentiates the great from the average - nice UI/UX is not enough anymore! It is easier said than done. But it’s not an impossible mission.In today’s episode, Jas Shah takes us step by step on how to build a solid proposition. We first get very clear on the difference between Product and Proposition - or the relationship between these two. We define what makes a strong proposition, go in detail on how to do Discovery work, and the very delicate topic of trust.. how do we create trust with our customers?Jas is an experienced Product manager & Consultant with a history of successful projects across Financial Institutions. He is the founder of Bitsul, a consultancy that helps organizations supercharge their products and implement process and strategy.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Jas hereLinkedIn: https://www.linkedin.com/in/jas-shah/LinkedIn Bitsul: https://www.linkedin.com/company/bitsul/Website: https://bitsul.co.uk/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/In this Purpose Driven FinTech episode we cover:(00:11) Discussing the Complexity of Building a Product(00:50) Dealing with Difficult Times(04:17) Reflecting on Career Choices and Lessons Learned(05:25) The Role of Networking in Career Progression(08:27) The Journey into Entrepreneurship(10:41) Building Purpose-Driven Fintechs(15:27) The Story behind Bitsul (20:45) Understanding the Distinction Between Product and Proposition(22:44) What Makes a Great Proposition(25:47) The Role of Clarity in a Killer Proposition(26:58) Discussing Examples of Clear Propositions(27:56) How to Achieve Clarity in a Proposition(28:38) Understanding the Problem: The Importance of Discovery(28:55) The Process of Research and Hypothesis Formulation(29:37) The Iterative Nature of Product Development(30:00) The Importance of Market Analysis and Competitor Research(30:14) The Product Development Cycle: Ideate, Discover, Design, Build, Launch, Repeat(30:37) The Challenge of Getting the Basic Process Right(31:00) The Importance of Review and Reflection in the Process(31:16) The Pitfalls of Assumptions and Skipping Discovery(32:04) The Challenge of Changing Course Once a Strategy is in Place(33:15) The Challenge of Making a Product 'Sticky'(34:14) The Importance of Customer Feedback and Community Building(34:31) The Role of Metrics in Understanding Product Performance(37:38) The Importance of Iteration and Learning from Failures(42:01) The Challenge of Building a Culture that Drives Innovation(42:13) The Role of Leadership in Fostering Innovation(54:20) The One Thing to Change in FintechSEARCH QUESTIONSWhat is the difference between product and proposition?How to build a strong FinTech value proposition?What is discovery work in product management?How to create customer trust in FinTech?What makes a differentiated value proposition?How to validate product ideas with customers?What is the role of customer feedback in product development?How to build innovation culture in FinTech?What is psychological safety in product teams?How to iterate on product features effectively?What is the importance of talking to customers?How to build community around FinTech products?What are the challenges of retrofitting customer research?How to balance perfection and progress?What is the consultant approach to FinTech product?How to empower frustrated users to build solutions?What is the mission-driven approach in FinTech?How to celebrate wins and failures in innovation?What is the role of senior leadership in innovation?How to create space for experimentation in product teams?—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.