Grow A Small Business Podcast
Troy Trewin
Our weekly 30 minute podcast helps you, a small business owner with 5 to 30 team members, take your company to the next level. The Grow A Small Business community, weekly cast, blog and leadership email supports leaders get through the pain of growth.
With insights, lessons learned, books and tools as well as habits these experienced small business owners suggest you develop, our interviews unearth tremendous value for anyone wanting to grow their business with less stress.
With insights, lessons learned, books and tools as well as habits these experienced small business owners suggest you develop, our interviews unearth tremendous value for anyone wanting to grow their business with less stress.
Episodes
Mentioned books

Dec 14, 2024 • 44min
Scaling Job Rack to 7 Figures: Noel Andrews on Building a Remote Recruitment Service, Helping Small Businesses Hire Top Talent from Eastern Europe and South Africa, and Achieving Success Through Team Culture and Clear Roles. (Episode 605 - Noel Andrews)
Noel Andrews, CEO of JobRack, transforms the recruitment landscape by connecting small businesses with talented professionals from Eastern Europe and South Africa. He emphasizes the importance of team culture and clearly defined roles for long-term success. Noel shares his journey to a 7-figure revenue, discusses the challenges of maintaining focus as a small business owner, and highlights the value of cultural fit in hiring. Tune in for insights on navigating recruitment hurdles and fostering growth in a remote work environment.

Dec 12, 2024 • 24min
QFF: Corey Morris of Voltage: From Employee to Owner, His SEO & CRM Strategies Deliver $2.2M ROI Annually—Key Insights on Avoiding Shiny Distractions, Embracing AI, and Creating Actionable Growth Plans for Long-Term Success. (Episode 604 - Corey Morris)
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Rob Cameron interviews Corey Morris, founder of Voltage, about his journey from employee to business owner. Corey shares how his proven SEO and CRM strategies deliver $2.2M in ROI annually. He emphasizes avoiding shiny distractions, embracing AI, and creating actionable growth plans for long-term success. With years of experience in digital marketing, Corey provides valuable insights for businesses looking to grow sustainably. Key Takeaways for Small Business Owners: Prioritize ROI-Driven Marketing: Focus on strategies that directly impact your business growth, such as SEO and CRM, and avoid spending time on activities that don't align with your ROI goals. Resist the Temptation of Shiny New Tools: Stay disciplined with your current strategy and avoid jumping on every new trend or tool that comes your way. Consistency and focus are vital for sustainable growth. Structured AI Experimentation: While embracing AI is important, allocate structured time for experimentation without letting it distract from proven strategies that are already working for your business. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Centralize Data with a CRM System: A well-organized CRM system is essential for understanding customer journeys, tracking ROI, and making informed decisions based on accurate, real-time data. Set Actionable and Measurable Goals: Establish clear goals with specific actions tied to measurable outcomes. This helps prevent aimless efforts and ensures every action contributes to business growth. Tailor Marketing Strategies to Your Business: Recognize that every business is unique. Adapt your marketing approach to fit your industry, target audience, and business model to maximize success and ROI. One action small business owners can take: One actionable step small business owners can take, as advised by Corey Morris, is to create a clear, actionable marketing plan focused on measurable ROI. This involves prioritizing strategies that align with business goals, tracking results, and avoiding distractions from trendy tactics that don't contribute to long-term growth. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: Success in marketing comes from focusing on ROI-driven activities, not just ticking boxes — Corey Morris Structured planning turns goals into measurable, actionable outcomes for growth — Corey Morris Avoid shiny distractions and stay consistent with strategies that align with your business goals — Corey Morris

Dec 10, 2024 • 57min
Lauren Hayes on Building Moxxi Property into a Thriving Business: Leading a Dedicated Team of 12, Achieving Success Through Strategic Growth, Leadership Excellence, and Fostering a Strong Company Culture. (Episode 603 - Lauren Heys)
In this episode of Grow a Small Business, host Troy Trewin interviews Lauren Heys, founder of Moxxi Property, shares her inspiring journey of creating a thriving business with a dedicated team of 12. She discusses the challenges of leadership, the importance of a strong company culture, and strategies for sustainable growth. Lauren dives into lessons learned from overcoming obstacles and adapting to market demands. Her insights provide practical takeaways for small business owners seeking success. Tune in for actionable advice and inspiration from a proven entrepreneur. Other Resources: When should a growing small business have a Board of Directors or Advisors? Get a return from an effective Chairperson of a Board Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Lauren Heys believes the hardest thing in growing a small business is striking a balance between scaling operations and maintaining the quality of products or services. Additionally, she emphasizes that building a reliable team while managing consistent cash flow can be particularly challenging. What's your favourite business book that has helped you the most? Lauren Heys highlights "Ready, Fire, Aim" by Michael Masterson and "100M Offers: How to Make Offers So Good People Feel Stupid Saying No" by Alex Hormozi as two influential business books. "Ready, Fire, Aim" emphasizes the importance of prioritizing execution over perfection when scaling a business, while "100M Offers" provides actionable insights on crafting irresistible offers to drive growth and revenue. Both books have significantly shaped her approach to building and scaling her business. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Lauren Heys recommends online learning resources like Leila Hormozi's content, known for its blunt and actionable business advice, and Cody Sanchez's insights, which focus on acquiring and scaling traditional brick-and-mortar businesses. What tool or resource would you recommend to grow a small business? Lauren Heys recommends leveraging AI tools and mentorship to grow a small business. She highlights the importance of using technology, such as AI-powered tools for task management and customer communication, to streamline operations and enhance efficiency. Additionally, she emphasizes the value of having a good mentor to provide guidance and insight, helping entrepreneurs navigate challenges and scale their businesses effectively. What advice would you give yourself on day one of starting out in business? Lauren Heys advises her day-one self to remember that "your efforts and dreams are worth it." She emphasizes the importance of self-belief, pushing through self-doubt, and continuously striving to improve. Lauren highlights the value of perseverance and the mindset that every day is an opportunity to practice, grow, and get better as a leader and entrepreneur. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Consistency and grit are the cornerstones of every successful business journey — Lauren Heys The right people in the right roles will always amplify your success — Lauren Heys True leadership is about creating a safe, thriving space for your team to grow — Lauren Heys

Dec 8, 2024 • 47min
Joel Primus of Naked Revival Reveals Entrepreneurial Insights: From Launching a Global Brand to Mastering Deep Work, Balancing Focus, and Unlocking Growth – Essential Strategies for Thriving in Business and Life. (Episode 602 - Joel Primus)
In this episode of Grow a Small Business, host Troy Trewin interviews Joel Primus, President of Naked Revival, dives into his entrepreneurial journey, sharing how he built a global brand and the lessons learned along the way. He discusses the importance of deep work, overcoming distractions in today's digital age, and crafting a framework for personal and professional growth. Joel also offers advice for staying balanced while scaling a business and reveals what he would tell his younger self when starting out. This conversation is packed with insights for business owners at every stage of their journey. Joel talked about his book Getting Naked: The Bare Necessities of Entrepreneurship and Start-ups by Joel Primus. This book is a candid exploration of the entrepreneurial journey, drawing from the author's personal experiences as the founder of Naked Underwear, a premium apparel brand. The book is a mix of memoir and practical guide, offering insights into the realities of starting and growing a business, including the challenges, triumphs, and lessons learned along the way. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Joel Primus often highlights that the hardest thing in growing a small business is maintaining focus while scaling. He emphasizes the challenges of staying true to your vision and values amidst the pressures of growth, resource constraints, and market demands. Primus believes that balancing the pursuit of innovation with the need for operational efficiency is critical. He also stresses the importance of managing distractions, maintaining deep work, and avoiding burnout—all of which are vital to long-term success in entrepreneurship. What's your favourite business book that has helped you the most? Joel Primus shared that "Deep Work" by Cal Newport as one of his favorite and most impactful business books. He admires its emphasis on the importance of focus and undistracted work, which he finds crucial for achieving meaningful progress in both personal and professional pursuits. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Joel Primus recommends the podcast "Business Wars" for inspiring stories of iconic company rivalries like Disney vs. Pixar. He emphasizes using tools like Google Sheets to focus on non-negotiables that drive growth. Joel also highlights Cal Newport's "Deep Work" as essential for maintaining focus in a distraction-heavy world. These resources help balance learning, productivity, and strategic growth for small business success. What tool or resource would you recommend to grow a small business? Joel Primus recommends creating a framework to guide growth and balance, using tools like Google Sheets to track non-negotiables that advance personal and professional goals. He also highlights Cal Newport's "Deep Work" as a resource for fostering focus and productivity in a distraction-heavy world. What advice would you give yourself on day one of starting out in business? Joel Primus advises his younger self to slow down and enjoy the journey, reminding himself that he chose the entrepreneurial path and should embrace every moment of it. This reflection emphasizes the importance of patience and savoring the process of building a business. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Success is built on frameworks, not fleeting moments of inspiration — Joel Primus Balance isn't a luxury; it's a necessity for sustainable growth — Joel Primus Focus on your non-negotiables—they are the building blocks of your success — Joel Primus

Dec 5, 2024 • 23min
QFF: Mike Michalowicz of Profit First Professionals shares how to transform your small business finances, overcome debt, build sustainable profit, and achieve financial freedom with actionable insights for entrepreneurs. (Episode 601 - Mike Michalowicz)
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Michael Denehey interviews Mike Michalowicz, author and keynote speaker, and discusses his revolutionary Profit First methodology. Highlighting the pitfalls of traditional profit models, Mike shares actionable insights on prioritizing profit to transform businesses and improve financial health. His approach is based on channeling behavior rather than discipline, offering solutions that resonate with small business owners globally. A standout success story involves a struggling horse farm in Australia, where adopting Profit First not only turned profitability around but also strengthened the owners' personal relationships. Other Resources: Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine Key Takeaways for Small Business Owners: Prioritize Profit First: Flip the traditional profit formula from "Sales - Expenses = Profit" to "Sales - Profit = Expenses." By setting aside profit first, you ensure your business operates within its true financial means. Set Up a Profit Account: Create a dedicated bank account for profit. Even allocating just 1% of your revenue to this account builds the habit and ensures consistent profitability over time. Automate Cash Management: Use Parkinson's Law to your advantage by allocating funds into specific accounts (e.g., profit, owner's pay, taxes). Automation minimizes temptation and ensures disciplined cash flow management. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Reward Yourself as the Owner: Separate your wages for working in the business from profit, which is your reward for taking the risk of starting and running the business. Celebrate even small victories to stay motivated. Profitability Over Debt Dependency: Profitability is the key to eradicating debt. Allocate a portion of your profit to pay off debt while rewarding yourself with a small percentage to maintain morale. Start Small, Start Now: Don't wait for the perfect moment to implement change. Begin with small, manageable steps like opening a profit account and allocating a small percentage of revenue. Gradually scale up as you adjust to the system. One action small business owners can take: One action small business owners can take, according to Mike Michalowicz, is to set up a profit account and allocate at least 1% of every revenue deposit into that account. This simple step helps build the habit of prioritizing profit and ensures that, over time, your business will start to accumulate funds for growth and financial security. This action doesn't require changing your business operations but establishes a crucial financial discipline that can lead to long-term success. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: Profit must be prioritized to achieve true financial freedom — Mike Michalowicz Your business exists to serve you, not the other way around — Mike Michalowicz Behavioral change, not discipline, is the key to lasting success — Mike Michalowicz

Dec 3, 2024 • 52min
Success at Waubs Harbour Distillery: Bec Polmear on Building a Profitable Maritime Whisky Brand, Using Ocean-Cooled Techniques, and Creating a Legacy with Authentic Tasmanian Flavors and Global Ambitions in 18 Months of Sales. (Episode 600 - Bec Polmear)
In this episode of Grow a Small Business, host Troy Trewin interviews Bec Polmear, Co-Founder and Head of Creative at Waubs Harbour Whisky. Bec shares the remarkable story of Warbs Harbor Distillery, a premium Tasmanian whiskey brand. She discusses their journey to achieving profitability in their first year of sales, the innovative ocean-cooled techniques that define their maritime whiskey, and their exciting global expansion, including their first export to Japan. Discover the passion and dedication behind building a lasting legacy. Other Resources: Started with $1K, scaled 700% annually through early influencer marketing, and sold their tea business for $10M in under 3 years – (Episode 5 - Tim Polmear) Starting with $10K in 2004, losing it all, and nearly quitting, they now generate $27M annually with 55 team members selling fitness products – (Ben Crowley) Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Bec Polmear, one of the hardest things in growing a small business is managing decision fatigue. With countless decisions to make, from big-picture strategies to minor details, it can feel overwhelming. She emphasizes the importance of having a clear vision and brand direction to simplify decision-making and stay focused on what truly matters for the business's growth. What's your favourite business book that has helped you the most? Bec Polmear's favorite business book is Building a StoryBrand by Donald Miller. She finds it incredibly helpful for understanding brand positioning and crafting clear, compelling messaging that resonates with customers, which has significantly influenced her business approach. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Bec Polmear recommends podcasts as a key resource for growing a small business. Her favorites include Grow a Small Business, Drinks Adventures, How I Built This, and DTC Podcast. She also suggests subscribing to industry-specific email newsletters, such as those from The Spirits Business, to stay updated on trends and insights. These tools provide practical knowledge and inspiration for entrepreneurs. What tool or resource would you recommend to grow a small business? Bec Polmear recommends using Instagram Insights as a valuable tool for growing a small business. It helps track the performance of content, identify what resonates most with the audience, and refine messaging to build a loyal and engaged community. This focus on authentic, impactful storytelling has been instrumental in driving her business growth. What advice would you give yourself on day one of starting out in business? Bec Polmear advises that on day one of starting a business, you should ask yourself: "What is my honest motivation for doing this?" She stresses the importance of ensuring that your business fulfills a genuine need, whether it's for financial success or a passion project. By being clear about your motivation and whether your product or service can meet that goal, you're more likely to stay committed through the challenges and avoid giving up when things get tough. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Success isn't just about profits; it's about building something you're proud of — Bec Polmear Stay authentic in your storytelling, and your community will find you — Bec Polmear Business is about creating value, not just making money — Bec Polmear

Dec 1, 2024 • 17min
Andrew Sendejo on BrainTree Nutrition: From NFL Pro to Entrepreneur – Bootstrapping Success, Growing a Team from 3 to 15, and Creating Science-Backed Supplements to Enhance Cognitive Function, Well-Being, and Brand Growth. (Episode 599 - Andrew Sendejo)
In this episode of Grow a Small Business, host Troy Trewin interviews Andrew Sendejo, former NFL player and founder of BrainTree Nutrition, shares his journey from sports to entrepreneurship. He discusses bootstrapping his business, growing his team from 3 to 15, and developing science-backed brain health supplements. Andrew highlights the challenges of transitioning from a pro athlete to a business owner and the importance of building brand awareness. He also shares insights on maintaining resilience through the ups and downs of small business growth. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Andrew Sendejo, the hardest thing in growing a small business, especially when bootstrapped, is staying consistent and resilient through the ups and downs. He emphasizes not letting setbacks shut you down and maintaining perseverance despite challenges. What's your favourite business book that has helped you the most? Andrew Sendejo's favorite business book that has helped him the most is The 4-Hour Workweek by Tim Ferriss. He appreciated the foundational concepts from the book, which have stuck with him over time, particularly in terms of efficiency and business strategies. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Andrew Sendejo recommends the Huberman Lab Podcast, which focuses on neuroscience, longevity, and brain science, offering tips on improving focus, productivity, and overall well-being. He also uses audiobooks that summarize key business books, covering topics like marketing, branding, and e-commerce strategies. What tool or resource would you recommend to grow a small business? Andrew Sendejo recommends developing a strong mindset as a key resource for growing a small business. He stresses the importance of perseverance, staying consistent, and not getting discouraged by setbacks. Additionally, he values advice from mentors, consultants, and advisors to help guide decisions and strategies. What advice would you give yourself on day one of starting out in business? Andrew Sendejo advises himself on day one of starting a business to be confident. He reflects on his sports career, where he lacked confidence early on, and believes that if he had known his future success, he would have played with more confidence. He encourages others to have the same mindset in business—believing in their abilities and trusting that they have what it takes to succeed. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Stay consistent and resilient through the ups and downs, and never let setbacks shut you down — Andrew Sendejo Success in business comes from doing the small, seemingly trivial things consistently over time — Andrew Sendejo Confidence is key — believe in your ability to succeed, even when you're starting from scratch — Andrew Sendejo

Nov 28, 2024 • 26min
QFF: Creating Memorable Customer Experiences with Joey Coleman: Overcoming Buyer's Remorse, Retaining Clients, and Building a Referral-Driven Business Through Exceptional First Impressions. (Episode 598 - Joey Coleman)
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday host Michael Denehey interviews Joey Coleman, Chief Experience Composer at Design Symphony, shares his insights on turning customer experiences into long-term business success. He dives into strategies for reducing buyer's remorse and increasing customer retention. Joey emphasizes the importance of creating memorable first impressions and cultivating loyal relationships. He also highlights how businesses can leverage referrals as a powerful growth tool. With his expertise in customer experience, Joey provides actionable tips for any business looking to stand out in a competitive market. Joey Coleman gives insights from his book "Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days By Joey Coleman", revealing powerful strategies to turn new customers into passionate, lifelong advocates. He shares actionable insights on creating unforgettable experiences that reduce churn and build lasting loyalty. Key Takeaways for Small Business Owners: Focus on The First 100 Days®: Joey emphasizes the importance of the initial 100 days of a customer's journey. By making this time memorable, businesses can establish long-term loyalty and prevent customer churn. Craft Personalized Experiences: Personalization is key to making customers feel valued. Tailoring experiences based on their preferences and feedback strengthens the emotional connection to your brand. Proactive Customer Communication: Joey stresses that proactively reaching out and anticipating customer needs can help prevent problems before they arise, improving the overall experience. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Turn Problems into Opportunities: Mistakes and challenges are inevitable, but how you handle them is critical. Addressing customer issues quickly and thoughtfully can increase trust and loyalty. Delivering Consistency in Service: Consistency across all interactions is crucial. Customers need to know they will receive the same high-quality experience each time they engage with your brand. Create a Customer-Centric Culture: Ensuring that your entire team is committed to delivering exceptional experiences will foster an environment where customer success is the priority, not just customer satisfaction. One action small business owners can take: One small action Joey Coleman suggests for business owners is to create a simple, personalized welcome experience for new customers. This could be as easy as sending a thoughtful thank-you note or a personalized email after the first purchase. It's a small gesture that can go a long way in building a lasting relationship and making customers feel valued from the start. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximise your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: The key to building loyalty is not just making a sale, but creating an unforgettable experience that keeps customers coming back — Joey Coleman Great businesses don't just win customers — they turn them into lifelong advocates — Joey Coleman The First 100 Days are critical in shaping how a customer will feel about your business forever — Joey Coleman

Nov 26, 2024 • 1h 10min
Scaling Success with Digital Surfer: Pete & Renee on Growing a $1.3M Business, Mastering Quick Recovery, Achieving Work-Life Balance, and Leading a Skilled Team Through 12 Years in the Dynamic Digital Marketing World. (Episode 597 – Pete and Renee Curra
In this episode of Grow a Small Business, host Troy Trewin interviews Peter Curran and Renee Curran, founders of Digital Surfer, share their journey of building a $1.3M digital marketing business. They discuss the importance of work-life balance, quick recovery strategies, and the lessons learned from over 12 years in the industry. With a focus on leadership and team development, they highlight how investing in personal growth and embracing change has shaped their success. Tune in for insights on mastering business growth in a fast-paced digital world. Other Resources: Matt Raad, co-founder of e-Business Institute Australia, shares three decades of expertise and strategies to help elevate your business to new heights. (Episode 453) Liz Raad reveals the secrets to unlocking angel investment and accelerating businesses to million-dollar success through innovative online training. (Episode 457) Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Pete and Renee Curran believe the hardest thing in growing a small business is managing cash flow and profitability. They stress the importance of understanding financials early on, particularly break-even points, and making quick decisions about which activities are truly profitable. What's your favourite business book that has helped you the most? Pete and Renee Curran's favorite business book that has helped them the most is "Profit First" by Mike Michalowicz. They believe this mindset shift of prioritizing profit over expenses has been invaluable for their business growth. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Pete and Renee Curran recommend listening to a variety of podcasts focused on business growth, self-development, and industry-specific topics. They enjoy podcasts related to management, self-improvement, SEO, digital marketing, and business success stories. They also mention podcasts like Matt and Lisa's, as well as those that focus on self-development and how to be the best version of yourself. What tool or resource would you recommend to grow a small business? Pete and Renee Curran recommend using Xero for managing business finances, as it helps track numbers and provides detailed insights into your business's financial health. They also mention the importance of having a CRM (Customer Relationship Management) system, such as Go High Level, to manage customer funnels, automate reminders, and streamline quotes, which can significantly aid in managing customer relationships and business growth. What advice would you give yourself on day one of starting out in business? Pete and Renee Curran's advice to themselves on day one of starting out in business would be "speed to market". Pete emphasizes the importance of not waiting for perfection and launching quickly, as market feedback will reveal what works and what doesn't. Renee, on the other hand, highlights the importance of "speed recovery" – being able to quickly bounce back from setbacks, learn from mistakes, and move forward without holding grudges. Both stress the need for agility and resilience in business. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Sustainable success comes from balancing ambition with resilience — Pete Curran Trust your vision, but let data guide your decisions — Renee Curran Strong teams build strong businesses — invest in your people — Renee Curran Consistency beats brilliance—show up and deliver every day — Pete Curran

Nov 24, 2024 • 46min
Founder of Arete Executive: From 2 to 14 Team Members, Scaling with Smart Hiring Strategies, Navigating Partnerships, and Helping Businesses Thrive by Building Strong Teams for Success in Both Small and Large Enterprises. (Episode 596 - Richard Triggs)
In this episode of Grow a Small Business, host Troy Trewin interviews Richard Triggs, founder of Arete Executive, discusses his journey of scaling his business from just two to fourteen team members. He shares key strategies for effective hiring, managing partnerships, and supporting businesses of all sizes. Richard also talks about the challenges and rewards of building a strong, dynamic team. Tune in to hear his insights on navigating growth and success in the business world. Other Resources: Winning the War for Talent: How to attract and retain top performers Uncover the Hidden Job Market: how to find and win your next senior executive role Arete Podcast with Richard Triggs Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Richard Triggs emphasizes that hiring the right people is one of the toughest challenges in growing a small business. Aligning hires with company culture, skills, and goals is critical, as poor team selection can have lasting consequences. He highlights the importance of a careful hiring process to scale effectively while balancing growth with operational needs. What's your favourite business book that has helped you the most? Richard Triggs' favorite business book that has helped him the most is Good to Great by Jim Collins. This book provides valuable insights into what differentiates successful companies from their peers and has been influential in shaping his business strategies. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Richard Triggs recommends leveraging podcasts and online learning resources that focus on leadership, recruitment, and business strategy to grow a small business. In his insights, he highlights the importance of continuous learning and suggests exploring programs that delve into effective hiring practices and building high-performing teams. While specific titles aren't mentioned, he encourages entrepreneurs to seek resources that align with their business challenges and growth aspirations. What tool or resource would you recommend to grow a small business? Richard Triggs emphasizes the importance of tools and resources that streamline recruitment and team management to grow a small business effectively. He recommends leveraging applicant tracking systems (ATS) to optimize hiring processes and ensure the right cultural and skill fit for the business. Additionally, he advocates for using leadership development programs and engaging with experienced mentors or coaches to enhance team performance and business strategy. These tools and resources, he suggests, are key to building a sustainable and high-performing business. What advice would you give yourself on day one of starting out in business? Richard Triggs would advise his day-one self to focus on the importance of hiring the right people who align with the company's values and culture. He would stress the value of strategic planning, understanding market needs, and being adaptable to change. Triggs also emphasizes seeking mentorship and building a strong network early on, as these relationships can provide guidance and open new opportunities. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: The right team can transform your business from good to great — Richard Triggs Scaling isn't about growth alone; it's about sustainable growth with the right team — Richard Triggs Hiring the right people is the most important investment you'll ever make — Richard Triggs


