The Talent Development Hot Seat podcast - The #1 podcast for Learning and Development (L&D), HR, Career Development, Organizational Development, and Leadership Development professionals

Andy Storch
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Jun 8, 2023 • 13min

Bonus Q&A with L. David Kingsley

In this bonus Q&A interview with L. David, he shares:His proudest moment and biggest failure in his career so farA trend that he is following in Talent Development right nowThe biggest challenge he sees in Talent Development todayBooks that have made a big impact on his lifeOne piece of career advice he has for youL. David Kingsley is the Chief People Officer at Intercom, a customer service platform designed to streamline communication between businesses and their customers. With a background in consulting, David brings a fresh perspective and innovative approach to the HR world, focusing on treating employees as customers and enhancing their overall experience. His journey in the industry began at renowned companies like Booze Allen and Accenture, before transitioning to tech giants like Salesforce, MuleSoft, and Alterix. Alongside his current role at Intercom, David serves on several board roles, including the Board of Directors of Nevadi and advisory roles at Change, Engine, performatory, and Enterprise Ireland..Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Connect with L. David Kingsley:LinkedIn
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Jun 6, 2023 • 45min

Creating a Future-Ready HR: In Conversation with L. David Kingsley

In this episode of Talent Development Think Tank, David Kingsley discusses the evolution of HR and the challenges faced in a fully remote workforce. But just as things seem to be settling down, a new challenge arises: the great resignation. Will companies be able to retain their employees in a world with zero barriers to entry and exit? Find out in this episode.In this episode, you will be able to:Explore the exciting shift of HR 3.0 and its prioritization of enhanced employee experiences.Understand the influence of COVID-19 on the evolution of remote work and job dynamics.Gain insights into the power of fostering collaboration and cultivating an abundance mentality.Understand the value of treating employees with empathy and respect for an enriched work environment.Learn how HR and L&D professionals can create a culture that encourages support and conversationL. David Kingsley is the Chief People Officer at Intercom, a customer service platform designed to streamline communication between businesses and their customers. With a background in consulting, David brings a fresh perspective and innovative approach to the HR world, focusing on treating employees as customers and enhancing their overall experience. His journey in the industry began at renowned companies like Booze Allen and Accenture, before transitioning to tech giants like Salesforce, MuleSoft, and Alterix. Alongside his current role at Intercom, David serves on several board roles, including the Board of Directors of Nevadi and advisory roles at Change, Engine, performatory, and Enterprise Ireland..Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Connect with L. David Kingsley:LinkedIn
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Jun 1, 2023 • 13min

Bonus Q&A with Liz Bruno

In this bonus Q&A interview with Liz, she shares:Her proudest moment and biggest failure in her career so farA trend that she is following in Talent Development right nowThe biggest challenge she sees in Talent Development todayBooks that have made a big impact on her lifeOne piece of career advice she has for youLiz Bruno, an accomplished healthcare professional, is currently the Vice President and Chief Learning Officer at Baptist Health. With extensive experience in the field, Liz has held various leadership roles in learning and development across several health systems. She is also an Advanced Practice Psychiatric Nurse and a proud University of Pennsylvania graduate. Liz's expertise spans teaching, training, educational leadership, performance consulting, and nursing management. With a passion for human performance improvement, she has successfully introduced new concepts and built innovative programs at Baptist Health.Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Connect with Liz Bruno:LinkedIn
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May 30, 2023 • 45min

Transforming Training Programs with Liz Bruno: Lessons from Baptist Health

If you're feeling frustrated and overwhelmed by outdated training programs that hinder talent development, leading to low employee engagement and retention, then you are not alone! Managers may have already tried implementing generic, one-size-fits-all training modules without considering individual learning styles, leading to disinterest and disengagement from employees.In this episode, you'll learn:The impact of solution-driven approaches on talent development.How to support employee autonomy in career progression.Tips to revamp training initiatives to address changing workforce demands.The benefit of building cross-domain collaborations.How to rethink the value of academic degrees in particular roles.Liz Bruno, an accomplished healthcare professional, is currently the Vice President and Chief Learning Officer at Baptist Health. With extensive experience in the field, Liz has held various leadership roles in learning and development across several health systems. She is also an Advanced Practice Psychiatric Nurse and a proud University of Pennsylvania graduate. Liz's expertise spans teaching, training, educational leadership, performance consulting, and nursing management. With a passion for human performance improvement, she has successfully introduced new concepts and built innovative programs at Baptist Health.Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Connect with Liz Bruno:LinkedIn
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May 25, 2023 • 17min

Bonus Q&A with Christine Robertson from Seagate

In this bonus Q&A interview with Christine, she shares:Her proudest moment and biggest failure in her career so farA trend that she is following in Talent Development right nowThe biggest challenge she sees in Talent Development todayBooks that have made a big impact on her lifeOne piece of career advice she has for youChristine Robertson is an accomplished Internal Communications Manager at Seagate Technologies with a passion for employee engagement and business objectives. Christine's extensive 16-year career has seen her work closely with the CHRO and various tech companies, supporting them through executive communications and organizational updates. Her marketing background and keen ear for what employees need have allowed her to create and implement compelling communication programs. Christine's unwavering focus on improving the people experience and her keen understanding of different audiences make her a highly respected figure in the world of HR communications.Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Connect with Christine Robertson:LinkedIn
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May 23, 2023 • 30min

Mastering Employee Communications with Christine Robertson from Seagate

Do you want to boost productivity by enhancing employee engagement through effective communication? If so, Christine has the solution. As an expert in optimizing communication workflow, she will share her proven strategy to achieve higher levels of employee engagement and performance.In this episode, you will:Discover the crucial impact of internal communication on employee engagement and business outcomes.Master the art of crafting tailored messages to engage specific stakeholders effectively.Unveil the essential role HR and communication teams play in orchestrating smooth workflow.Understand leadership's indispensable function in steering productive communication.Unlock the secrets to achieving transparency, vulnerability, and proactiveness in all communications.Say hello to Christine Robertson, an accomplished Internal Communications Manager at Seagate Technologies with a passion for employee engagement and business objectives. Christine's extensive 16-year career has seen her work closely with the CHRO and various tech companies, supporting them through executive communications and organizational updates. Her marketing background and keen ear for what employees need have allowed her to create and implement compelling communication programs. Christine's unwavering focus on improving the people experience and her keen understanding of different audiences make her a highly respected figure in the world of HR communications.Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Connect with Christine Robertson:LinkedIn
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May 18, 2023 • 12min

Bonus Q&A with Damon Lembi from LearnIt

In this bonus Q&A interview with Damon Lembi, he shares:His biggest accomplishment and proudest moment in his career thus farOne of his biggest failures and what he learned from itOne of the biggest challenges he sees in Talent Development todayTrends he is following in Talent Development todayThe book that has made the biggest impact for himA tool he recommends to help with productivity His career advice to others in Talent DevelopmentDamon Lembi is the CEO of LearnIt and the driving force behind upskilling over 1.8 million professionals worldwide. With 27 years of experience in the learning industry, Damon has honed his expertise in cultivating a growth mindset and fostering leadership success. His background as a professional baseball player has shaped his understanding of the significance of discipline, teamwork, and resilience. In his book, "The Learn It All Leader," Damon shares valuable insights on the mindset, traits, and tools needed to excel as a leader. When he's not empowering others, Damon enjoys spending time with his family and puggle, Pablo, in the San Francisco Bay Area.Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Connect with Damon Lembi here:LinkedInWebsite: http://www.learnit.comOrder his book
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May 16, 2023 • 37min

The Learn-it-all Leader with Damon Lembi from LearnIt

Are you a leadership professional who is constantly seeking ways to cultivate continuous learning? Have you heard these myths about the Learn-it-all Leader? Myth #1: They are born with an inherent ability to learn quickly. Myth #2: They prioritize learning over taking action. Myth #3: They never make mistakes. But wait, there's more! Damon Lembi from LearnIt will share the truth about these myths and how you can become a true Learn-it-all Leader. Don't miss out on this opportunity to debunk the myths and take your leadership skills to the next level.In this episode, you will be able to:Embrace the power of a Learn it All mindset to enhance your leadership skills.Delve into the combination of humility and curiosity as cornerstones of effective leadership.See the potential rewards of investing in employee development and education.Tackle imposter syndrome head-on by focusing on perseverance and diligence.Learn the steps to nurture a robust work environment centered on continuous learning and growth.Meet Damon Lembi, the CEO of LearnIt and the driving force behind upskilling over 1.8 million professionals worldwide. With 27 years of experience in the learning industry, Damon has honed his expertise in cultivating a growth mindset and fostering leadership success. His background as a professional baseball player has shaped his understanding of the significance of discipline, teamwork, and resilience. In his book, "The Learn It All Leader," Damon shares valuable insights on the mindset, traits, and tools needed to excel as a leader. When he's not empowering others, Damon enjoys spending time with his family and puggle, Pablo, in the San Francisco Bay Area.Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Connect with Damon Lembi here:LinkedInWebsite: http://www.learnit.com/Order his book
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May 11, 2023 • 19min

Bonus Q&A with Dr. Serena Huang

In this bonus Q&A interview with Dr. Serena Huang, she shares:Her proudest moment in her career so farA trend that she is following in Talent Development right nowHow L&D can be thinking about AI right now for future learning programsBooks that have made a big impact on her lifeOne piece of career advice she has for youDr. Serena Huang is a leading thought leader and professional keynote speaker with expertise in People Analytics, HR Technology, Future of Work, Ethical AI, Employee Experience, and Mental Health. Her experience in data analytics and HR strategy has led her to work with major multinational companies such as PayPal, GE, Kraft Heinz, Coke Industries, and Deloitte. She is a LinkedIn Learning instructor of the newly released course “The Data Science of Using People Analytics” and a LinkedIn influencer in the highly-selective LinkedIn Creator Accelerator Program focused on Innovation and Technology.Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Connect with Dr. Serena Huang here:LinkedIn
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May 9, 2023 • 34min

Creating a Skills-Based Workforce Strategy using People Analytics with Dr. Serena Huang

Are you tired of relying on traditional hiring methods and not seeing the results you want? You're not alone. In fact, many HR professionals have been told to simply hire based on degrees, but that's just not cutting it anymore. If you're ready to create a data-driven, skilled workforce strategy that will transform your organization, then this episode is for you. Say goodbye to ineffective hiring methods and hello to a more productive, diverse, and fulfilled workplace.In this episode, you will learn:How People Analytics is impactful for making data-driven talent development choices.How to embrace the transformation from degree-centric to skill-focused hiring methods.The art of forming a skilled workforce through skill inventories and learning pathways.How to use data analytics for boosting workplace efficiency, diversity, inclusion, and mental well-being.The significance of employee involvement in adopting HR technology successfully.Dr. Serena Huang is a leading thought leader and professional keynote speaker with expertise in People Analytics, HR Technology, Future of Work, Ethical AI, Employee Experience, and Mental Health. Her experience in data analytics and HR strategy has led her to work with major multinational companies such as PayPal, GE, Kraft Heinz, Coke Industries, and Deloitte. She is a LinkedIn Learning instructor of the newly released course “The Data Science of Using People Analytics” and a LinkedIn influencer in the highly-selective LinkedIn Creator Accelerator Program focused on Innovation and Technology.Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Connect with Dr. Serena Huang here:LinkedIn

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