

InsTech - insurance & innovation with Matthew Grant & Robin Merttens
InsTech
Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
Episodes
Mentioned books

Nov 8, 2020 • 43min
Paul Mang: Chief Innovation Officer, Guidewire: Insurance analytics for 21st century risk management (110)
Insurance might be “swimming in data” - but without actionable insights that data is just noise.
Matthew catches up with Paul Mang, Chief Innovation Officer at Guidewire to explore the latest developments in innovation, modelling and interpreting data to advance the understanding and management of risk.
Talking points include:
Parallels between biotechnology and insurance
Sense-making of data for actionable insights
The challenges of managing cyber risk
Innovating through the Guidewire Marketplace
The hype vs reality of IoT and sensors
Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Nov 1, 2020 • 31min
Gianni Biason: Head Property & Specialty Solutions, Swiss Re: Insurance product innovation at scale (109)
Founded in 1863, Swiss Re is one of the world’s largest reinsurance companies and is well known for its innovative use of technology, data and willingness to address global issues like climate change.
Head of Property & Speciality Solutions Gianni Biason joins Matthew on Podcast 109 to discuss the opportunities for growth in insurance, building new technology solutions for clients, and what Swiss Re is looking for from external partners.
Talking points include:
Areas of focus at Swiss Re
Balancing partnerships between early-stage and established companies
Parametric insurance growth and opportunities
Understanding the risks from climate change
What insurers can learn from Covid-19
Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Oct 25, 2020 • 42min
Andres Webersinke: Global Chief Underwriting Officer, Life/Health at Gen Re: Reinventing customer care (108)
We're back talking directly to a senior executive from a major reinsurance company about their views on innovation and what they see as the industry’s major challenges.
Andres Webersinke, Global Chief Underwriting Officer for Life/Health at Gen Re, joins Matthew on Podcast 108 to reveal the rethinking of customer relationships and harnessing new technology
Listen now for more on:
How Covid-19 has kickstarted innovation
Changing risks and influencing behaviour
Building customer loyalty through regular communications
The lessons to learn from Asia
How insurtechs can work with Gen Re
Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Oct 18, 2020 • 34min
Clive Rich: Founder & Chairman, LawBite: Legal platforms & partnerships (107)
Insurance is about managing risk, but so is law - and both industries are discovering the changes and challenges from new sources of data, remote working and the power of platforms.
LawBite was founded in 2011 to provide affordable and accessible online access to legal services and is now supporting over 1,000 small/medium sized businesses.
Founder & Chairman Clive Rich joins Matthew on InsTech London Podcast 107 to discuss the company’s beginnings and growth, and how it uses technology to embed legal support into everyday transactions.
Talking points include:
Reaching an SME audience through new technology
Matching clients to the right legal support
Using data science and machine learning
Working with insurers and new partnerships
Running a business remotely
Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Oct 11, 2020 • 28min
Andre Symes: CGO, Genasys Technologies: Agile products and speed to market (106)
Staying relevant and able to embrace new technology is a big challenge for any established company.
Despite being 20 years old, Genasys Technologies continues to innovate and work on new solutions for emerging and establishing companies, deploying policy administration systems for insurance products, including no-code solutions.
CGO Andre Symes joined Matthew on Podcast 106 to discuss the company's approach to innovation, how Genasys is partnering with others and what has driven its growth over the past two decades.
Talking points and lessons include:
Combining the best of legacy with new technology
Implementing no-code solutions
Designing products at speed
Building a business with no external funding
Expanding to the UK and US
Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Oct 4, 2020 • 30min
Jeroen Morrenhof: CEO & co-founder, FRISS: Underwriting and claims fraud revealed (105)
One of the most effective uses of data and analytics in insurance is to prevent fraud both at the point of underwriting and from claims.
Jeroen Morrenhof founded FRISS in 2006 and today the company has over 180 implementations of its technology around the world. Identifying potential fraud creates savings direct to the bottom line - Jeroen believes FRISS has saved its clients over 1 billion dollars.
Join Matthew Grant as he finds out what motivated Jeroen to start the company and lessons from the last 14 years including:
the choice between bootstrapping and bringing in external funding
understanding the "fraud funnel"
keeping ahead of the latest approaches to fraud during Covid-19
using third-party data sources and in-house experience
why the company is returning again to the UK
More details about FRISS on the company website and for details of FRISS expansion into the UK contact Martyn Griffiths.
Keep track of that and everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sep 27, 2020 • 36min
Kate Stillwell: CEO and Founder, Jumpstart: Earthquake parametric insurance in practice (104)
Five years ago Kate Stillwell had a vision of how she could help people recover quickly after they had suffered the effects of an earthquake. Today she has set up a company, acquired clients and gained insurance capacity.
Jumpstart is now providing parametric earthquake insurance cover for homeowners in California and exploring expansion into other states.
CEO and founder, Kate Stillwell, joins Matthew to explain what inspired her vision for Jumpstart and how its products differ from conventional insurance.
Listen now to learn more on:
Turning a vision into a viable business
Identifying opportunities for new solutions
Building consumer trust using public data
Raising capital and finding partners
Why capacity is key for parametric solutions
If you are interested in learning more about companies like Jumpstart, look out for our new report 'Parametric Insurance: 2021 outlook and the companies to watch'.
Published on Thursday 1 October and available from our website.
Keep track of that and everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sep 20, 2020 • 33min
Marcus East: Technical Director, Office of the CTO at Google: cloud, culture, collaboration and innovation (103)
Google’s products are playing an increasingly important role helping insurance companies innovate and grow. There are also lessons for everyone in how the company has developed a culture to keep its own innovation fresh and relevant.
Marcus East, Technical Director, Office of the CTO at Google, joins Matthew on Episode 103 to explain how Google is driving change in the industry, and share some fascinating insights into Google’s culture of innovation.
Talking points include:
Lessons on the role of culture in fostering innovation in within large companies
The future of AI and Machine Learning
Advice for selecting cloud partners
Case studies from the UK and the US
Support for start-up and early-stage companies
Where Google sees the biggest opportunities in supporting insurance companies
Look out for our future live chat discussions with Marcus and his colleagues from the Office of the CTO.
Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sep 13, 2020 • 33min
Stephen Brittain: Co-founder, Insurtech Gateway: Secrets of scale - incubation & investment (102)
There is no shortage of ideas, and opportunities, for starting up new companies in and around insurance, but scaling fast, with access to capital, capacity and connections is critical.
Stephen Brittain is the Co-founder of Insurtech Gateway, an incubator and fund offering start-ups advice, investment and capacity, with a portfolio that includes By Miles, FloodFlash and Jumpstart.
He joins Matthew on Episode 102 of the podcast to give an investor’s view on the market and some great insights for founders.
Talking points include:
Defining an underserved target market
How to scale at speed
Identifying insurance advocates and investors.
New solutions for “uninsurable” risks
Proving performance through metrics
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sep 6, 2020 • 21min
Scott Quiana: Head of Products, Marketing & Partnerships, Quantemplate: Turning data into insights (101)
Launched in 2013 Quantemplate was one of the early insurtech stories in the London and US, but after a few years things went quiet. Quantemplate had not gone away, but instead had been busily building up its technology to organise, clean and harmonise the variety of data being used by insurers around the world.
In this episode Matthew Grant talks to Scott Quiana to find out:
How an emerging company found its product-market fit
Why it's so important to be part of the client workflow and how to do so
Deploying Machine Language and Artificial Intelligence at scale
Lessons for all entrepreneurs looking to move from beyond start-up to scale-up.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.


