

InsTech - insurance & innovation with Matthew Grant & Robin Merttens
InsTech
Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
Episodes
Mentioned books

Oct 11, 2020 • 28min
Andre Symes: CGO, Genasys Technologies: Agile products and speed to market (106)
Staying relevant and able to embrace new technology is a big challenge for any established company.
Despite being 20 years old, Genasys Technologies continues to innovate and work on new solutions for emerging and establishing companies, deploying policy administration systems for insurance products, including no-code solutions.
CGO Andre Symes joined Matthew on Podcast 106 to discuss the company's approach to innovation, how Genasys is partnering with others and what has driven its growth over the past two decades.
Talking points and lessons include:
Combining the best of legacy with new technology
Implementing no-code solutions
Designing products at speed
Building a business with no external funding
Expanding to the UK and US
Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Oct 4, 2020 • 30min
Jeroen Morrenhof: CEO & co-founder, FRISS: Underwriting and claims fraud revealed (105)
One of the most effective uses of data and analytics in insurance is to prevent fraud both at the point of underwriting and from claims.
Jeroen Morrenhof founded FRISS in 2006 and today the company has over 180 implementations of its technology around the world. Identifying potential fraud creates savings direct to the bottom line - Jeroen believes FRISS has saved its clients over 1 billion dollars.
Join Matthew Grant as he finds out what motivated Jeroen to start the company and lessons from the last 14 years including:
the choice between bootstrapping and bringing in external funding
understanding the "fraud funnel"
keeping ahead of the latest approaches to fraud during Covid-19
using third-party data sources and in-house experience
why the company is returning again to the UK
More details about FRISS on the company website and for details of FRISS expansion into the UK contact Martyn Griffiths.
Keep track of that and everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sep 27, 2020 • 36min
Kate Stillwell: CEO and Founder, Jumpstart: Earthquake parametric insurance in practice (104)
Five years ago Kate Stillwell had a vision of how she could help people recover quickly after they had suffered the effects of an earthquake. Today she has set up a company, acquired clients and gained insurance capacity.
Jumpstart is now providing parametric earthquake insurance cover for homeowners in California and exploring expansion into other states.
CEO and founder, Kate Stillwell, joins Matthew to explain what inspired her vision for Jumpstart and how its products differ from conventional insurance.
Listen now to learn more on:
Turning a vision into a viable business
Identifying opportunities for new solutions
Building consumer trust using public data
Raising capital and finding partners
Why capacity is key for parametric solutions
If you are interested in learning more about companies like Jumpstart, look out for our new report 'Parametric Insurance: 2021 outlook and the companies to watch'.
Published on Thursday 1 October and available from our website.
Keep track of that and everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sep 20, 2020 • 33min
Marcus East: Technical Director, Office of the CTO at Google: cloud, culture, collaboration and innovation (103)
Google’s products are playing an increasingly important role helping insurance companies innovate and grow. There are also lessons for everyone in how the company has developed a culture to keep its own innovation fresh and relevant.
Marcus East, Technical Director, Office of the CTO at Google, joins Matthew on Episode 103 to explain how Google is driving change in the industry, and share some fascinating insights into Google’s culture of innovation.
Talking points include:
Lessons on the role of culture in fostering innovation in within large companies
The future of AI and Machine Learning
Advice for selecting cloud partners
Case studies from the UK and the US
Support for start-up and early-stage companies
Where Google sees the biggest opportunities in supporting insurance companies
Look out for our future live chat discussions with Marcus and his colleagues from the Office of the CTO.
Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sep 13, 2020 • 33min
Stephen Brittain: Co-founder, Insurtech Gateway: Secrets of scale - incubation & investment (102)
There is no shortage of ideas, and opportunities, for starting up new companies in and around insurance, but scaling fast, with access to capital, capacity and connections is critical.
Stephen Brittain is the Co-founder of Insurtech Gateway, an incubator and fund offering start-ups advice, investment and capacity, with a portfolio that includes By Miles, FloodFlash and Jumpstart.
He joins Matthew on Episode 102 of the podcast to give an investor’s view on the market and some great insights for founders.
Talking points include:
Defining an underserved target market
How to scale at speed
Identifying insurance advocates and investors.
New solutions for “uninsurable” risks
Proving performance through metrics
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sep 6, 2020 • 21min
Scott Quiana: Head of Products, Marketing & Partnerships, Quantemplate: Turning data into insights (101)
Launched in 2013 Quantemplate was one of the early insurtech stories in the London and US, but after a few years things went quiet. Quantemplate had not gone away, but instead had been busily building up its technology to organise, clean and harmonise the variety of data being used by insurers around the world.
In this episode Matthew Grant talks to Scott Quiana to find out:
How an emerging company found its product-market fit
Why it's so important to be part of the client workflow and how to do so
Deploying Machine Language and Artificial Intelligence at scale
Lessons for all entrepreneurs looking to move from beyond start-up to scale-up.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Aug 30, 2020 • 37min
Matthew Grant, Robin Merttens and Paolo Cuomo: The Partners' Centenary Chat (100)
Matthew Grant, Robin Merttens and Paolo Cuomo reunite for a special InsTech London Partners’ Chat to celebrate the 100th episode of the podcast.
Reflections on the past five years of insurance and insurtech, plus thoughts on what’s next for the industry.
Talking points include:
How and why InsTech London was created
The birth of insurtech
Changing perceptions of technology
Reducing the protection gap
The power of community in insurance
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Aug 23, 2020 • 38min
Forbes McKenzie: CEO of McKenzie Intelligence Services: Data driven intelligence (99)
Without a good understanding of their clients - both at the time of underwriting and during claims - insurers are increasingly going to struggle to offer the right products, at the right price to the right people.
With a background in military intelligence, Forbes McKenzie knows how to combine the data obtained from technology, with that gathered from the essential Human Intelligence. He's used this to great effect in building MIS.
Forbes talks to Matthew on Episode 99 to discuss the latest developments in collecting information ranging from satellites to doorbells to the One Under Lime coffee shop.
Talking points include:
Establishing MIS in the Lloyd’s marketplace
How clients are using MIS data
Latest developments and sources of data in aerial imagery
Crowdsourcing and new data sources
Integrating through APIs
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Aug 17, 2020 • 38min
Katie Crook-Davies and Rajasree Variyar: The Risky Mix Podcast hosts: Diversity, inclusion and innovation (98)
Katie Crook-Davies and Rajasree Variyar are the hosts of the Risky Mix Podcast which features conversations on making insurance more diverse and inclusive.
They join Matthew Grant on Episode 98 to discuss their own experiences of working in the industry, raising awareness of careers opportunities and changing consumer perceptions of insurance.
Other talking points include:
The value of diversity for innovation
Differing attitudes between insurtechs and incumbents
Funding challenges for female founders
Attracting young talent to the industry
Rethinking how we work following Covid-19
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Aug 9, 2020 • 28min
Andrew Johnston: Global Head of InsurTech, Willis Re: Insurtech innovation insights quarterly (97)
Andrew Johnston is Global Head of InsurTech at Willis Re and responsible for the team that produces the Willis Quarterly InsurTech Briefing.
Using data and resources from around the world, the briefings have become a great way to keep track of current trends around companies providing technology solutions for insurance.
Andrew joined Matthew Grant on Episode 97 to discuss:
The diversification of insurtech
Success factors for start-ups
Changing attitudes around fundraising
Trends among investors
The growth of Google and Amazon in insurance
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.