

InsTech - insurance & innovation with Matthew Grant & Robin Merttens
InsTech
Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
Episodes
Mentioned books

Sep 11, 2022 • 47min
Hemant Shah: Co-founder and CEO, Archipelago: Curing the property pain chain (207)
Archipelago is working with large global corporations to identify and source information about a property that's then shared with insurers and brokers. The company has over 170 people and according to PitchBook, has raised $57 million.
Co-founder Hemant Shah last spoke to us on episode 145 and returns to the evolution of Archipelago in the last year.
Talking points include:
How Archipelago is working with companies to collect information about properties for insurers and brokers
Issues associated with matching loss history data to exposure data
How exposure data is described, validated and standardised
The potential role of intelligence augmentation and the process behind implementing machine learning
How ESG requirements are changing resilience reporting
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List some of the methods used by organisations to source relevant property data
Explain the potential disparities between loss history data and exposure data
Describe how technological implementations such as intelligence augmentation are aiding property insurance
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 207 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sep 4, 2022 • 19min
Judith Ellison: Climate Commercial Lead, JBA Risk Management: Assessing future flood risk globally (206)
JBA Risk Management provides catastrophe models, flood maps and analytics worldwide to the insurance, financial, property and international development sectors.
Judith Ellison, the Climate Commercial Lead at JBA Risk, talks to Matthew about the challenges of meeting multiple demands from different clients and sectors, the importance of working with academics and industry specialists and how standardisation across the industry will increase resilience.
Talking points include:
How JBA Risk can provide future flood risk data across the globe
Understanding uncertainty in the context of different scenarios and timelines
How regulation drives innovation and the impact that new reporting requirements will have on the insurance industry
How Flood Re supports insurers and what drives the insurance industry to continue providing premiums and insights on flood risk
The benefits of having a partner strategy and which companies JBA Risk is working with
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List some of the relevant metrics and resources used by insurers when assessing flood risk
Summarise what the new reporting requirements are and how insurers will be impacted by these changes
Describe the current insurance practices that would benefit most from standardisation
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 206 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Aug 28, 2022 • 23min
Martin Samworth & Seth Rogers: RE5Q: New sources of property data - beyond insurance (205)
Finding comprehensive sources of data for property underwriting continues to be a challenge around the world. Companies such as RE5Q are tapping into data sources previously unavailable to insurers and creating new analytics.
Join Matthew Grant as he talks to CEO Martin Samworth and CTO Seth Rogers about how the company is using its experience in real estate to tackle some of the hardest problems when finding verifiable and timely information for insurers, along with case studies and client examples.
Topics discussed include:
New sources of hazard around the world
The convergence of real estate and insurance
Exploding sawmills
Building powerful AI engines
Getting the data in the hands of the underwriters
More information at https://www.re5q.com/ - and don’t miss the special offer at the end of the episode!
More InsTech content featuring RE5Q is available on the company’s member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Summarise the current challenges faced within insurance when sourcing the relevant data for property underwriting
List examples of how experience in the real estate industry has aided the property underwriting process
Describe how AI technology is being implemented to generate relevant analytics for insurers in the property space
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 205 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Aug 21, 2022 • 28min
Kristofer le Sage de Fontenay: Vice President, Insurance Leader UK, Capgemini: Innovation, integration and culture as core competence (204)
Capgemini is an information technology services and consulting company partnering with businesses to develop innovation and integration solutions.
Matthew talks to Kristofer le Sage de Fontenay, the Vice President, Insurance Leader UK, to discuss the importance of company culture, the benefits of being technology agnostic and what this means in practice for Capgemini’s data capabilities. You will also discover some lessons on insurance and technology innovation from experiences of farming in extreme conditions.
Talking points include:
What a system integration company does and what differentiates Capgemini
How Capgemini is working with partners such as Guidewire and Duck Creek
How to foster talent and develop higher performers quickly
How Capgemini is managing sustainability and taking actions to reduce its carbon emissions
More InsTech content featuring Capgemini is available on the company’s member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Define what it means to be a technology agnostic business
Explain the role of traditional system integration companies during the implementation of new platforms
List some of the different actions that can be taken to reduce carbon emissions as a technology partner
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 204 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Aug 14, 2022 • 36min
Steve Pretre: Partner, World Innovation Lab: Investing in innovation around the world (203)
World Innovation Lab (WiL) is a US & Japan-based venture capital firm with capital from governments and leading global corporations based in Japan and throughout Asia. The company's vision is to be the bridge between startups and corporates in key hubs across the globe - starting with Japan and the US.
Matthew was joined by partner Steve Pretre.
Talking points include:
The areas of innovation in insurance that Steve and his colleagues are investing in, including opportunities in the emerging economies
Growth in embedded insurance and low code, and the implications this has on data sharing
How to build and maintain an ecosystem of partners that are distributing and underwriting insurance in different environments
What federated learning for machine learning means in practice
The Tokio Marine fund for seed and early-stage companies
Why WiL has a team based in Japan and the difference in distribution and financial services compared to the US
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List some innovative opportunities emerging for investors in the insurance space
Explain why low-code platforms have gained traction within the insurance industry
Summarise some of the differences in distribution and financial services for different international markets, such as the US and Japan
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 203 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Aug 7, 2022 • 26min
From underwriting to claims - taking the pain out of payments (202)
In the second of this two-part podcast with highlights from our live event Matthew Grant looks back on the conversations Robin Merttens had on stage with Andrew Passfield (ICE InsureTech), Freddy Macnamara (Cuvva), Daniel Poole (Cover Genius) and Adrian Davis (Stripe) at our recent London event, “Making Payments Pay: Making the Most of Payments Technologies”.
Part one looked at why the method of making and receiving payments is critical to insurers and the evolving needs of customers. This part focuses on managing the movement and financial management of money, the benefits of flexible insurance and the integral role embedded and parametric insurance plays in payment provision.
Talking points include:
Understanding why getting payments right must be a strategic priority for insurers
How to overcome the complexity of the insurance ecosystem which often leads to fragmentation, inefficiency, greater risk and delays
Stripe’s payment technologies and use cases, including how it helped a delivery company earn over £100 million of additional revenue as a result of their technology systems and APIs
How Tik Tok can generate underwriting returns and effective marketing strategies for insurers
Who ICE InsureTech is partnering with and how its digital services are being integrated
More InsTech content featuring Mastercard is available on the company’s member profile page.
More InsTech content featuring Stripe is available on the company’s member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List examples of payment technologies being platformed by software providers, with some use cases
Summarise the processes that contribute to complexity within the insurance ecosystem
Describe the role of parametric and embedded insurance in the processing of payments
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 202 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jul 31, 2022 • 28min
Making payments frictionless - from cashless to cardless (201)
Join us for the highlights of our live event “Making the Most of Payments Technologies”. Supported by Mastercard and Stripe, we lifted the lid and explored examples of the latest digital payments capabilities from some of the largest, and most innovative companies in this area.
In the first of this two-part podcast, Matthew reflects on conversations he had with Ruth Polyblank, Jason Reddington, Alice Glenister, Ian Slater (Mastercard); Ben Smyth (Arma Karma) and Bruno Soares (Imburse).
Talking points include:
Why payments are so critical to insurers
What consumers really want
How Mastercard data is being used to create parametric insurance products
Overcoming the challenges of legacy systems to join up the banks, payment providers and insurers
The role of TikTok in promoting insurance applications
Virtual cards - what they are and who is using them
More InsTech content featuring Mastercard is available on the company’s member profile page.
More InsTech content featuring Stripe is available on the company’s member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe some of the challenges encountered by banks, payment providers and insurers due to legacy systems
Summarise the properties of a virtual card and its modern benefits for consumers
List some of the ways in which the insurance industry is utilising social media in its practices
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 201 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jul 24, 2022 • 26min
The Partners’ summertime summary (200)
On episode 200 of the InsTech podcast, Matthew and Robin get together for another occasional chat about what is happening in the world of insurance innovation, insurtech and InsTech itself.
Since the launch of the podcast, InsTech has released around 133 hours of podcasts, featured 220 guests and had 170,000 downloads. Our top listener countries are the UK, USA, Germany, Italy and Canada.
Talking points include:
Good news on funding for early-stage companies from the Amsterdam DIA conference
An overview of our Risk Exchange report
Our real-life insurance stories
Celebrating our podcasts guest with the “1,000 fans awards”
Our expanding sub-communities for founders, people in marketing, ESG and parametric
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Summarise the recent insurtech developments within the industry and where there is potential for growth
Describe some of the different risk exchange models being adopted by insurers, brokers and technology partners
List some of the funding opportunities for early-stage insurance companies and how these are accessed
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 200 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jul 20, 2022 • 42min
Henry Gale’s midweek special: What it’s like to be a young person in insurance (199)
Henry Gale spoke to four young people across the insurance industry to produce a podcast about what it's like to be a young person in insurance.
Ainsley Martin, Beazley; Kinga Wazydrag, Markel; Areefih Ghaith, Quantexa; Adam Yasir, Aon Inpoint, share personal experiences in the industry and discuss what the industry can learn from young people - covering topics like diversity & inclusion, technology and social media. The guests highlight where the industry has done well in those areas as well as where insurers can learn from the next generation.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List some of the entry points and potential careers paths within the insurance industry for young people
Summarise the common digital practices already implemented by insurers, and where these can be improved
Identify some of the barriers faced by young people within the industry, and how these can be overcome
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 199 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jul 17, 2022 • 31min
Richard Cutcher: Executive Producer, Global Captive Podcast: What is a captive and the new opportunities for innovation (198)
If we want to understand opportunities for innovation in insurance we need to understand what the customer wants – the people and companies buying insurance. Many companies are now setting up captives to use their own capital as an alternative or to complement the insurance they are buying.
In this episode, Matthew is joined by Richard Cutcher, Executive Producer of the Global Captive Podcast and the Ambassador for the Captive Special Interest Group at the UK Risk Managers Association (Airmic).
They start off with an explanation of what a captive is, and discuss the opportunities for risk managers and insurance buyers for using data and analytics.
Other talking points include:
How captives are regulated
Examples of companies using captives
Data and analytics that are being used by captives from companies such as Arbol
Recommended podcast episodes from the Global Captive Podcast
You can find Global Captive Podcasts 35, 63 and 67 mentioned in the podcast here.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Define the role of 'captives' in the insurance industry and how they are regulated
List some examples of the relevant data and analytics of interest to captives
Summarise the benefits of companies setting up captives to complement or offer alternatives to traditional insurance
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 198 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.