InsTech - insurance & innovation with Matthew Grant & Robin Merttens

World Innovation Lab (WiL) is a US & Japan-based venture capital firm with capital from governments and leading global corporations based in Japan and throughout Asia. The company's vision is to be the bridge between startups and corporates in key hubs across the globe - starting with Japan and the US. Matthew was joined by partner Steve Pretre. Talking points include: The areas of innovation in insurance that Steve and his colleagues are investing in, including opportunities in the emerging economies Growth in embedded insurance and low code, and the implications this has on data sharing How to build and maintain an ecosystem of partners that are distributing and underwriting insurance in different environments What federated learning for machine learning means in practice The Tokio Marine fund for seed and early-stage companies Why WiL has a team based in Japan and the difference in distribution and financial services compared to the US If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some innovative opportunities emerging for investors in the insurance space Explain why low-code platforms have gained traction within the insurance industry Summarise some of the differences in distribution and financial services for different international markets, such as the US and Japan If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 203 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In the second of this two-part podcast with highlights from our live event Matthew Grant looks back on the conversations Robin Merttens had on stage with Andrew Passfield (ICE InsureTech), Freddy Macnamara (Cuvva), Daniel Poole (Cover Genius) and Adrian Davis (Stripe) at our recent London event, “Making Payments Pay: Making the Most of Payments Technologies”.   Part one looked at why the method of making and receiving payments is critical to insurers and the evolving needs of customers. This part focuses on managing the movement and financial management of money, the benefits of flexible insurance and the integral role embedded and parametric insurance plays in payment provision. Talking points include: Understanding why getting payments right must be a strategic priority for insurers How to overcome the complexity of the insurance ecosystem which often leads to fragmentation, inefficiency, greater risk and delays Stripe’s payment technologies and use cases, including how it helped a delivery company earn over £100 million of additional revenue as a result of their technology systems and APIs How Tik Tok can generate underwriting returns and effective marketing strategies for insurers Who ICE InsureTech is partnering with and how its digital services are being integrated More InsTech content featuring Mastercard is available on the company’s member profile page. More InsTech content featuring Stripe is available on the company’s member profile page. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List examples of payment technologies being platformed by software providers, with some use cases Summarise the processes that contribute to complexity within the insurance ecosystem Describe the role of parametric and embedded insurance in the processing of payments If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 202 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Join us for the highlights of our live event “Making the Most of Payments Technologies”. Supported by Mastercard and Stripe, we lifted the lid and explored examples of the latest digital payments capabilities from some of the largest, and most innovative companies in this area. In the first of this two-part podcast, Matthew reflects on conversations he had with Ruth Polyblank, Jason Reddington, Alice Glenister, Ian Slater (Mastercard); Ben Smyth (Arma Karma) and Bruno Soares (Imburse). Talking points include: Why payments are so critical to insurers What consumers really want How Mastercard data is being used to create parametric insurance products Overcoming the challenges of legacy systems to join up the banks, payment providers and insurers The role of TikTok in promoting insurance applications Virtual cards - what they are and who is using them More InsTech content featuring Mastercard is available on the company’s member profile page. More InsTech content featuring Stripe is available on the company’s member profile page. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe some of the challenges encountered by banks, payment providers and insurers due to legacy systems Summarise the properties of a virtual card and its modern benefits for consumers List some of the ways in which the insurance industry is utilising social media in its practices If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 201 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

On episode 200 of the InsTech podcast, Matthew and Robin get together for another occasional chat about what is happening in the world of insurance innovation, insurtech and InsTech itself. Since the launch of the podcast, InsTech has released around 133 hours of podcasts, featured 220 guests and had 170,000 downloads. Our top listener countries are the UK, USA, Germany, Italy and Canada. Talking points include: Good news on funding for early-stage companies from the Amsterdam DIA conference An overview of our Risk Exchange report Our real-life insurance stories Celebrating our podcasts guest with the “1,000 fans awards” Our expanding sub-communities for founders, people in marketing, ESG and parametric If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise the recent insurtech developments within the industry and where there is potential for growth Describe some of the different risk exchange models being adopted by insurers, brokers and technology partners List some of the funding opportunities for early-stage insurance companies and how these are accessed If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 200 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Henry Gale spoke to four young people across the insurance industry to produce a podcast about what it's like to be a young person in insurance. Ainsley Martin, Beazley; Kinga Wazydrag, Markel; Areefih Ghaith, Quantexa; Adam Yasir, Aon Inpoint, share personal experiences in the industry and discuss what the industry can learn from young people - covering topics like diversity & inclusion, technology and social media. The guests highlight where the industry has done well in those areas as well as where insurers can learn from the next generation. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some of the entry points and potential careers paths within the insurance industry for young people Summarise the common digital practices already implemented by insurers, and where these can be improved  Identify some of the barriers faced by young people within the industry, and how these can be overcome If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 199 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

If we want to understand opportunities for innovation in insurance we need to understand what the customer wants – the people and companies buying insurance. Many companies are now setting up captives to use their own capital as an alternative or to complement the insurance they are buying.  In this episode, Matthew is joined by Richard Cutcher, Executive Producer of the Global Captive Podcast and the Ambassador for the Captive Special Interest Group at the UK Risk Managers Association (Airmic). They start off with an explanation of what a captive is, and discuss the opportunities for risk managers and insurance buyers for using data and analytics. Other talking points include:  How captives are regulated Examples of companies using captives  Data and analytics that are being used by captives from companies such as Arbol Recommended podcast episodes from the Global Captive Podcast You can find Global Captive Podcasts 35, 63 and 67 mentioned in the podcast here. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Define the role of 'captives' in the insurance industry and how they are regulated List some examples of the relevant data and analytics of interest to captives Summarise the benefits of companies setting up captives to complement or offer alternatives to traditional insurance If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 198 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

ICEYE delivers what it calls “persistent monitoring capabilities for any location on earth” using synthetic aperture radar satellites. ICEYE’s data can be collected day or night and through cloud cover. Its constellation of 21 satellites enables it to capture images before, during, and after a flood event multiple times a day. Stephen Lathrope is the Global Head of Insurance for ICEYE and joined Matthew to discuss how ICEYE is expanding its offering from floods and into other natural perils, its ability to acquire information and the benefits of the geospatial platform. Talking points include: What synthetic aperture radar is and why it is important The advanced field testing happening to enable insights and imaging of wildfires How the team at ICEYE delivered data within 24 hours following the floods in Queensland How the company works with partners including Arturo, AXA Climate, Swiss Re and EigenRisk How its data is acting as the trigger point in parametric insurance services If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Define 'synthetic aperture radar' (SAR) and the benefits of using this for data collection Describe the process of capturing and delivering insights and imaging following natural catastrophes Summarise the relevance of SAR satellite data for the parametric insurance space If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 197 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

With so much new technology and data available to insurers, it’s becoming critical to have an effective way to enable insurers to access these solutions in one place. Appian is working across many industries, using a low-code platform that improves access to legacy systems, joins up multiple solutions and increases the speed of implementation.  Gijsbert Cox, Industry Leader Insurance for Europe, Middle East and Asia Pacific at Appian, joins Matthew to discuss examples of what the company is doing, closing the technology gap in insurance and lessons from working in the insurance industry for over 15 years. Talking points include:  Appian’s workflow, process mining capabilities and flowchart concept How the low-code platform is distributed, taught and integrated  How they worked with Aviva to provide Robotic Process Automation Takeaways from the Forrester report on the economics of low code and application installation Overcoming the challenges of streamlining technological business practices and connecting data Connected Insurance with Appian FNOL Whitepaper: Facilitate Faster Time to Close with Accelerated FNOL Operations GRC for Insurers: ESG and the Louder-than-Ever Call to be Agile More InsTech content featuring Appian is available on the company’s member profile page.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe what the technology gap in insurance is and explain what closing it would mean for the industry Summarise what low-code means and why organisations might choose the route of low-code applications Identify the challenges of streamlining technological business practices and connecting data If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 196 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Plnar’s technology platform allows users to capture detailed property and loss information on their phones, with the data being used by insurers to support underwriting and claim processes. Matthew speaks to CEO Andy Greff about how images captured remotely by policyholders are providing new insights on property characteristics, speeding up claims by removing the need for a home inspection and Plnar’s plans for further expansion.  Talking points include:  The importance of creating digital measurements when performing remote claims assessments How Plnar evolved during Covid-19  The importance of the policyholder and the role of “digital desk adjusters” in effective use of the system How developments in Artificial Intelligence enable essential loss details to be picked up when producing images from mobile phones 'Intelligent augmentation' vs Artificial Intelligence How Plnar is working with partners including CoreLogic Plnar is one of the companies featured in the InsTech report, Property Remote Claims Assessment: the 40 Companies to Watch, which is available to download on the InsTech website. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some of the core necessities for insurers when performing remote claims assessments Define a 'digital desk adjuster' and their role in an insurance organisation Compare the benefits and challenges of implementing intelligence augmentation and artificial intelligence approaches If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 195 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Matthew talks to Nick Martin, Portfolio Manager of the Polar Capital Global Insurance Strategy to learn about the characteristics of successful insurers - with a focus on established companies.  Talking points include: How leading insurers are using innovative technologies The significance of ESG, climate and cyber in both underwriting and investing Observations about the performance of insurtech companies that are trading on the public markets The power of compounding in investment and life in general Attracting talent into insurance Nick's personal view on the future of insurance and innovation  Polar Capital have asked us state that past performance is not a guide to or indicative of future results. More InsTech content featuring Polar Capital is available on the company’s member profile page. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some of the latest technological practices being implemented by leading insurance companies Explain the process of a compound interest investment and its benefits Summarise the key performance indicators observed for insurtech companies trading on the public markets If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 194 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.