InsTech - insurance & innovation with Matthew Grant & Robin Merttens

Chubb is one of the largest global property and casualty insurance companies. It provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to individuals, families and businesses of all sizes. Sean Ringsted is the Chief Digital Business Officer at Chubb and joined Matthew Grant to discuss developments at Chubb including Chubb Studio and increased use of IoT devices in insurance. Topics include: How Chubb is expanding its global client base with Chubb Studio Why the growth of neobanks in developing economies is making insurance easier to buy What artificial intelligence can do and what it cannot What to expect in 2023 Lessons for Chubb from building its own technology Learn more about Chubb including our past interviews, podcasts and reports from our dedicated website page. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe what a neobank is and understand the benefits they bring when purchasing insurance in developing economies Summarise the key advantages of using artificial intelligence and the pros and cons of how it impacts a business List some examples of the methods used to expand and grow a business  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 216 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

DQPro is a data monitoring platform designed for the operational and regulatory needs of the specialty insurance market. Nick Mair, DQPro’s CEO and Co-founder, joined Matthew Grant to discuss APIs, the London insurance market’s history and MGAs. Talking points include: The founder’s story - the problem Nick saw and what he has done to help fix it Why fixing poor data is now recognised at board level as a top priority The cost of the data being incorrect and the fines being levied A day in the life of a data quality analyst Why processes set you free Automation - what it can do and what it can’t do Essential skills for building a product - listening to your customers, but making your own decisions and knowing where to focus. Companies mentioned in this episode include Send Technology and VAVE. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Identify what poor data is and why fixing poor data is a key priority in achieving operational excellence List some of the pros and cons of automation and the impact this can have on a business Summarise essential product-building skills and understand the advantages of listening to customers whilst maintaining initiative and focus If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 215 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Stripe provides technology infrastructure for the movement of money. Businesses use Stripe's software and APIs to accept payments and run financial operations in more than 100 countries. Robin Merttens sat down with the head of UK Enterprise Sales - Insurance & Insurtech, Calogero Scibetta. Talking points include: Why the insurance industry has been slow to embrace modern payment technology Supply chains, traceability and understanding transactions What an optimal payment infrastructure is and how it can be achieved How Stripe Climate is helping fund carbon capture projects If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise the key factors considered by insurers when looking to optimise a payment infrastructure List the benefits of modern payment technology when compared to legacy systems in the insurance industry Explain what carbon capture entails and how insurers and technology providers are contributing to these projects If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 214 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Loadsure is a Lloyd's backed MGA using analytics to automate the underwriting of shipped goods and cargo. Matthew Grant is joined by Johnny McCord, Founder and CEO of Loadsure. Topics they discuss include the benefits of an instant embedded solution to offer insurance, why traditional insurance is unable to offer flexible products and the importance of a strong company culture in attracting the right talent. Further talking points and learning points include Examples of how practical ways that improved use of technology and digital exchange of information support the customer needs. How the use of data and analytics can overcome shortcomings such as the difficulty for traditional freight insurance, to provide the necessary cover for products such as alcohol, foods, frozen produce and fireworks. Loadsure’s experience with the Lloyd’s Lab and how to make remote working a benefit for the business. The power and efficiency that comes from using existing categories and industry codes to gain a better understanding of the location and movement of commodities being insured. Find out more about Loadsure and everything else we are up to at InsTech from our website www.instech.co Please tell us what you think of the podcasts - or to learn more about how InsTech can help you by contacting Matthew Grant or any of the team hello@instech.co If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some of the ways in which data and analytics can be advantageous in overcoming the difficulties of traditional freight insurance Summarise how the use of technological & digital advancements can benefit customer needs Identify key advantages of instant embedded solutions when offering insurance If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 213 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Gamma is a location intelligence provider, offering solutions to geographical questions. It uses software, data and spatial analytics to help companies reduce the risk of losses. Matthew was joined by Gamma’s Chief Commercial Officer, Richard Garry and CEO, Feargal O’Neill. Talking points include: Overcoming the challenges of local address data in Ireland and the UK Creating complete crime data analytics from different sources Working with partners such as JBA Risk Management and Terrafirma (part of Dye & Durham) Case studies of how companies use Gamma’s data Scoring data quality The incentives available to people for reducing wind and flood impact to their properties If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise how software, data and spatial analytics are being used within the location intelligence space Explain the challenges of local address data in countries such as UK and Ireland, and ways in which these can be overcome Identify the key advantages offered to customers when reducing wind and flood impacts on their properties If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 212 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Súper is an MGA selling consumer insurance products in Mexico, including life, home contents and parametric earthquake cover. Matthew Grant and Henry Gale are joined by Dario Luna, Executive Chairman and Co-founder of Súper, to discuss parametric insurance, digital distribution and insurance trends in Latin America. Talking points include: How Mexico City is exposed to earthquake risk Why demand for earthquake insurance spikes in September Acknowledging how policyholders perceive risk Issues of underinsurance and how to distribute consumer insurance products in Mexico How parametric triggers can bring insurance to underserved communities How Súper is working with Munich Re and Swiss Re If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Identify key insurance trends and perceived risks within the Latin American market Describe how disadvantaged countries such as Mexico gain from parametric insurance Define what underinsurance is and evaluate the issues it presents to underserved communities If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 211 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Gaia uses medical data to offer personalised financial plans to remove the financial barriers to accessing fertility care. It is the world’s first IVF (in vitro fertilisation) insurance product that predicts fertility outcomes and insures against the risk of failure. Robin Merttens is joined by the Founder and CEO of Gaia, Nader AlSalim, to discuss why he wants to remove the financial barriers to fertility treatment. Talking points include: The insurance gap Nader’s personal journey that encouraged him to start Gaia Gaia’s experience with Lloyd’s Lab Gaia’s identity as a brand and the long-term plans for its evolution The partners they’re looking for as they expand into new markets and geographies More InsTech content featuring Gaia is available on the company’s member profile page.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise the key financial barriers faced by potential fertility treatment patients Explain how medical data is used by insurers to create a personalised insurance offering List some of the benefits and initial challenges for an organisation engaging with Lloyd’s Lab If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 210 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Inari delivers core technology platforms that provide cloud-based end-to-end management for insurers and reinsurers. Since launching 5 years ago, Inari has helped its clients increase operational efficiency, business flexibility and provide data governance. Inari uses Distributed Ledger technology within its platforms to record every event in the life cycle of a risk. Frank Perkins, Founder and CEO of Inari, joined Robin Merttens to talk about: The benefits of interconnected systems The immutability of data and how it applies to distributed ledger technology Frank’s experiences of scaling up Inari Plans for partnerships and funding Frank’s experience as a professional gamer and how it makes him a better entrepreneur More InsTech content featuring Inari is available on the company’s member profile page.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe what distributed ledger technology entails, and the benefits of incorporating it within insurance platforms List some of the advantages of implementing interconnected systems for organisational practices Summarise the key factors organisations in the insurance industry need to consider when looking to scale up If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 209 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Arbol provides parametric climate and weather risk management solutions for sectors such as agriculture, energy, maritime and hospitality. Siddhartha Jha, Arbol’s Founder, CEO and Chairman, joined Matthew Grant and Henry Gale to discuss how his experience of commodities trading helped inspire Arbol, how he built a company and a product and how it is addressing the needs of its customers with climate risk transfer. Talking points include: Insuring cotton gins against low yields Combining parametric and traditional property insurance in Florida Applying parametric triggers to reinsurance on an individual property level How Arbol’s parametric captive programme offers analytics and insurance to corporates The recent acquisition of Oasis Hub and how it will enrich Arbol’s dClimate network If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some of the ways in which commodities trading experience can benefit the insurance field Describe the key differences between parametric and traditional property insurance, and where these can be combined effectively Summarise what a parametric captive programme entails and its benefits for corporate organisations If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 208 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.  

Archipelago is working with large global corporations to identify and source information about a property that's then shared with insurers and brokers. The company has over 170 people and according to PitchBook, has raised $57 million. Co-founder Hemant Shah last spoke to us on episode 145 and returns to the evolution of Archipelago in the last year. Talking points include: How Archipelago is working with companies to collect information about properties for insurers and brokers Issues associated with matching loss history data to exposure data How exposure data is described, validated and standardised The potential role of intelligence augmentation and the process behind implementing machine learning How ESG requirements are changing resilience reporting If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some of the methods used by organisations to source relevant property data Explain the potential disparities between loss history data and exposure data Describe how technological implementations such as intelligence augmentation are aiding property insurance If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 207 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.